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The Rose Spa at the Cascades
4055 Hogan Dr, Tyler, TX 75709, United States
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The Rose Spa at the Cascades

Comments
Je
Review №1

Really hard to maneuver about the complex especially since I was there working. And the cars really speed thru the complex.

Ci
Review №2

Excellent massage. Comfortable place to go.A little hard to find as their sign is small. Will be back!!Thanks.

Ta
Review №3

My favorite spa in East Texas! They offer exceptional spa services, clothing & accessories and they offer wine! Teresa is my favorite nail tech!!

Ga
Review №4

My husband and I went here on 09/19/2020 for a couple massages that was 90 mins long and my husband had an enjoyable experience; however, mine was not. This service here cost a total of $204 and we had add on services that cost $15 but I am not sure we were charged for them but I would not recommend either service (we both added a foot scrub and I added a back scrub). The room for the couples massage was very small and the massage therapists keep bumping into each other and had to keep moving my table and it was a nightmare. There wasnt a desnigated place for clients to put their clothes or personal belongings, I had to put our clothes and my purse beside a sink and since we added the scrubs the therapists had to wash their hands and water got on our clothes. I wish I knew the name of my husbands massage therapist because he is actually planning on going to see her again soon by his self. This was our 1st couples massage and I picked this place because of their online website makes this service sound amazing and that they put rose petals on the floor and that the 2 people would be side by side and this wasnt our experience. Very disappointed, I arrived their in no pain and ready to relax and when we left there my husband felt amazing but I was so tensed up I couldnt move my neck and was tearing up because I was in so much pain, it felt like all the knots in my shoulder blades moved to the top of my shoulder and I couldnt relax and had to do a virtual doctor visit to see what I could do to get it to stop. I have had many professional massages over the years and this was by far the worst massage I have ever had. During my massage when you roll over for the therapist to get the side of your neck (which is my favorite part) I had to hold my neck up for a period of time that my neck was actually getting tired and the therapist just rested her hands on my neck. Honestly I think she was falling asleep during my massage because she would go like 5 min periods where I would not feel anything so I am not sure what that was about and I did not feel comfortable. Afterwards I didnt really talk to her, I mean I was ready to get the hell out of there it was that bad. I am going to see a chirapactor Monday morning and going to see my massage therapists that I have used for years and she is amazing. I really wish I was exaggerating this review but unfornatuely I am not. Find a different spa

Su
Review №5

Fantastic experience at the Spa. Excellent price and service. Nestled away inside an apartment complex and a beautiful entrance

Ja
Review №6

This is the place to go they got knots worked loose I didnt even know were there, felt so amazing after definitely going back

Am
Review №7

I tried to book online but the registration process kept going in circles. Bummer.

De
Review №8

Teresa did my nails and I LOVE them. I highly recommend her.

Ja
Review №9

I had a wonderful facial with Samantha! My skin looks dramatically better. Thank you Samantha and Rose Spa!

So
Review №10

Got a spray tan from Amber. She was very professional and friendly. Love the result! I will definitely return.

aa
Review №11

Great service...will recommend to everyone thank you.

Ci
Review №12

I used the cascade spa for several years and never got a bad massage at all. The facility needs updating and cleaning. My friend emailed the owner and I did also. We never got a response. The blinds were broken for over a year, the decor dated and the dressing area was not clean. Magazines were several years old. I even got two left shoes with my robe last visit. Such a shame. This spa has so much potential.

Ve
Review №13

Best Relaxation Place Ever!!!

Me
Review №14

Got my lashes done with Hallie and love them! She was so much fun to talk to as she worked on me. All the staff I interacted with were welcoming and helpful. Im looking forward to my next appointment there.

Ch
Review №15

Very relaxing! Erica was great! Thank you!!

La
Review №16

Love the services offered

Ka
Review №17

My husband and I have come here the last two years for our Valentines date. Absolutely amazing! The massages both times were the best we have ever had, and the staff was very kind. I was a little disappointed that we did not receive our Valentine goody tray this year while others received theirs, but overall great experience.

Sh
Review №18

Samantha is a very knowledgeable and wonderful esthetician!

An
Review №19

They will not answer the phone i do not recommend this place

Co
Review №20

Great experienceThe staff here are very nice.

Pa
Review №21

Love this place

De
Review №22

Great price and service. I went with a friend and we had the best time.

Ga
Review №23

Can’t say enough about this place! Wonderful! I go here pretty often, and never had a bad experience! Staff is always so friendly and helpful.Took my mother here for a Mother’s Day treat. And treat is exactly what it was for her. They treated her like a queen. They went the extra mile for her. We were extremely pleased! Definitely will be back for all my pampering needs!

Ch
Review №24

The hottest Hot tub in Tyler. Degrees wise. Feels spectacular. The gym has a lot of equipment, the sauna is really clean and gets me feeling refreshed. Of course the ladies are there to help you out with everything else

Am
Review №25

Great atmosphere & beautiful facilities. Pedicure was great! Dip manicure was not the best. Technician does not do these very often (found out later). Both me and my daughter had chipped nails w/ in 3 days. Just got a bad draw. Will probably go back but for different service, will not do nails there anymore. I had higher expectations and was disappointed in nails; however, pedicure was great thats why 3 stars.

Ma
Review №26

Staff is wonderful.

K'
Review №27

Katherine was fantastic!! 90 minute deep tissue was phenomenal. Highly recommend her.The Quiet Room was, however, anything but quiet. A group of customers were very loud and disruptive. I felt like the admin staff shouldve enforced the notion of quiet for the benefit of all customers.

Je
Review №28

I am sure there may be some good stylists but the one took care of my wife is the worst I have ever seen in the last 4 decades and among 20+ countries I have been to. I just hope you will never have this bad luck. I guess it may be because it was prepaid. Anyone want to have her name can email me.

Ma
Review №29

Had a wonderful experience at the Rose Spa a few weeks ago; I got an amazing pedicure with Natalie and I booked a couples massage for me and my husband for today! The atmosphere is amazing and the people are wonderful! Love the gift shop, great prices and great items!

Ro
Review №30

Great Girls, Great prices! I love you Hannah, Chelsea and Amber! One stop shop. Beautiful setting.

Me
Review №31

I like that they offer a variety of services

Ol
Review №32

Great atmosphere and service. I recommend Dixie as a therapist.

Sa
Review №33

The messages were great!! The prices.were great!! I wish we could have been greeted when we walked in.

Je
Review №34

Excellent. Whitney is amazing, I wont let anyone else do my hair.

Na
Review №35

I went here to get my eyelash extensions filled, and the woman who worked on me did a subpar job. She basically glued my eyelashes together. It also seemed kind of unsanitary. I usually go to Amazing Lash Studio (not located nearby), and they always have you wash the oils and dirt away from your eyes and eyelashes with their products before they start working on you. At this salon they did not do that. To top it off, I only needed a 1 week fill, but they charged me for a two week fill. I was just very disappointed with my experience. One redeeming quality is that they were very friendly and professional.

Da
Review №36

Had a pedicure here for my Mothers day treat for me and my daughter. It was very pricey compared to most places and the quality was horrible. My daughters polish was all chipped off on several toes and looked really bad before the end of the week. My polish was also chipping in places and looking bad in a week. I have been to other places alot less expensive and never had the quality be any where close to this. My pedicures would last at least two weeks with no problems or even longer. I contacted the owner about this and she did not care! Only said because it had been over a few days she couldnt do anything. Well in my opinion when I am paying around $80 for 2 basic pedicures I deserve and believe they should at least last a full week. That just shows bad quality of services. I will not be back! My daughter deserved so much better for her first Mothers day and I thought they were supposed to be a quality place. WRONG!

mi
Review №37

I got my eyelash extensions done by Chelsea and she did an Amazing job. I am very pleased with them!!

Ad
Review №38

The staff is great, I enjoy everything whenever I go

El
Review №39

I go heres for everything

Ro
Review №40

An incredible experience shared with my daughter - one not to ever be forgotten!

Ma
Review №41

I recently had eyelash extensions done there for a trip. I have had eyelash extensions done many times before so I understand the process, care, etc. Well, the cosmetologist talked briefly about how her clients tell her all the juicy gossip about them cheating, friends cheating, etc. Therefore, I felt very dirty & did not care much for the conversation. Next, she GLUED MY EYELASHES TOGETHER & had to cut my lower eyelashes to pry my eye open. Therefore, I have extremely small eyelashes on one eye on the bottom. Funny enough, I still paid a whopping 115$ (Approx 98$ is normal) w nothing but an apology in return for cutting my eyelashes & taking 30 min over the appointment to fix her mistakes. Next, I had the eyelashes on for maybe 8 days before they fully went to junk. They began falling apart and twisting around & looking horrible. I actually just removed them w oil & remover. Ive never been more disappointed in a service or a workers experience (not to mention feeling dirty because apparently all her clients are giant adulterases. Not giving my money back to that place.

Tr
Review №42

Wife and I had a couple massage. The facilities were very relaxing (nice to have massage in same room), and the masseuses were professional and effective.

ki
Review №43

Lynn is a Great Nail Tech

Se
Review №44

Ericas hands are a Blessing.....I will be back!

St
Review №45

Went in for a massage and haircut. Left feeling pampered and relaxed.

Br
Review №46

Extremely nice staff and just about everything is brand new.

je
Review №47

Excellent boutique services, even with more ethnic hair.

Ja
Review №48

Awesome atmosphere friendly experienced staff highly recommended​

Jo
Review №49

Teresa and Hannah are AMAZING!

La
Review №50

Great people

To
Review №51

Beautiful well managed Spa

Cr
Review №52

Amazing customer service

Lu
Review №53

Sit back and relax

Br
Review №54

Awesome as usual

ra
Review №55

Best haircut in Tyler

Z
Review №56

Cool place

Co
Review №57

Great place

Information
62 Photos
57 Comments
4.4 Rating
  • Address:4055 Hogan Dr, Tyler, TX 75709, United States
  • Site:http://rosespaonline.com/
  • Phone:+1 903-526-4744
Categories
  • Nail salon
  • Beauty salon
  • Day spa
  • Facial spa
  • Hair salon
  • Massage spa
  • Spa
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:9am–7pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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