AWFUL PEOPLE. My family went here to get work done on their vehicle and when it comes time to pay they have a bill that has a price that was never discussed and work that was never asked for. And they were describing my sister to other customers as THE COLORED girl.

This place is do messed up. When I went into Evans 2 weeks ago my official compliant was my car overheating. Per... John Evans he told me to leave my car and he will take care of it. I sit here 2 weeks later no car and a broken Hood which was damaged by Mr Evans or his attendance. I dont have a car still and I have no clue what is wrong with it because Mr Evans never got to my car he tells me to go ahead and take it and he still hasnt even looked at it. He put a color of black on top of my car hood instead of the silver that was matching it so he took off my silver hood and he put on a black hood which he didnt even care about that either.

The mechanic there knows his stuff. Probably the best in the valley.

As a first time customer, I was genuinely impressed by the down-to-earth, friendly disposition of John & Sunny Evans. It felt as if they were favorite long-lost relatives who suddenly appeared in front of me holding a plateful of my favorite cookies: John and Sunny are genuine and honest; and that is why I gave them 5 stars - wish I could give them 10 - and why I will continue going to Evans Automotive.

I came into Evans Automotive today (8 October 2020) and I met Sunny Evans. She took such good care of me and even did extra. All I did was come in for a SMOG check but she also went and checked my car for any codes at no charge. She was concerned about my well being and wanted to make sure everything was safe for me to drive. After learning my sister bought tires with no sensors, she suggested I get that fixed along with the cabin air filter for my health. Despite having knee issues, she did all of the bending down and physical work herself... no complaints and no asking for help. She’s the type to push through it and get the work done. All throughout having to answer phone calls, taking care of my car, and doing other things, she went out of her way to also have a conversation with me and get to know me. Even from her phone calls with other customers, I could tell she just wanted the best for others. If you need any type of car service done that Evans Automotive offers, I suggest you definitely go to them. I know I’ll definitely be going back for any of my needs!

Welp.. this happened.. never goin here again

This place changed my brake pads and as I was driving home I tried to stop at a red light and couldnt! They didnt bleed the brake line and there was air in the line. So I almost crashed!!! Then they were supposed to change my oil and when I managed to make it home I noticed my oil light was on. When I checked it, it was bone dry. These incompetent people drained my oil and never put any back in. Unbelievable! I have already contacted my lawyer.

They charged $731, and sent me on my way. Then my gearhead buddy popped the hood and sees THIS. What in the @%$! were they thinking?! How much cost are they trying to cut by doing this?! I will NEVER bring my vehicle here again.

This place deserves less than one star. They staff are so rude and this place is a total scam. They will do work on your vehicle without authorizing it with you then turn you over a huge bill. STAY AWAY!!!!

They are kinda mean.The lady kept telling me my van was a 97 when its a 98 and Ive registered it that way for yearsThe man was asked to remove an O2 sensor, I even made an appointment 3 days in advance. When I got there, instead he said hed need $400 in advance just to diagnose, wanted me to take back the sensor I had and purchase one from him AT TWICE THE PRICEDO NOT GO HERE UNLESS YOU LIKE TO GET RIPPED OFF

All these 5 star reviews are BOGUS reviews! See how there are a bunch of 5 stars by people with generic first and last names and some questionable first and last names and NONE of them have their picture up They ALL have pictures of something else. Then the REAL reviews that are low stars have legit names and actually have a picture of the person.. like mine. This place is a hazard and should be decommissioned. They are rude as hell and their work is not only shoty and janky but its DANGEROUS

These guys are a JOKE!!! Do not go there! They were just supposed to do a simple diagnostics test for my Check Engine light and the old man that works there started doing all these so called repairs that I never authorized. Trying to say now I owe more than $1,000 OMG!!!

Everything is overpriced. Got quoted $100 for a safety inspection. You should be ashamed of yourselves but youre not

Had to get certificate on my lights, brakes, etc. for a Salvage Title. Sunny explained everything that had to work on the car in order to get the certificate. She was very helpful and was so nice! Definitely will be taking our cars there for repairs from now on. Thanks, Sunny!

⚠️ Do not bring your vehicle here unless you want to make it worse and get ripped off in the process. Its a SCAM-. Dont do it! Or else you will find out the hard way...

Nice and friendly customer service. They helped me smog my car fast and to the point no need for hassles John Evans and his wife were pleasant people

Went in there and all I got was the runaround went from throttle body to computer o2 sensor

Amazing people! Such great service and they had us in and out in no time! They also had games and Popsicles for the kids. 10 out 10!

This place is terrible!!! I cant believe they have any type of license to do any mechanical work. They messed up my truck to where now its blowing exhaust fumes inside the cab of my truck. Im suing this place!

Very kind and good service. Easiest and best place to get a smog check

Great service with a bit of old fashion hospitality.

Very honest and helpful. Best place to get your Smog Test done in Twentynine Palms.

John’s a great guy. He’s been extremely generous with his time for me. He now also smog‘s cars. I really like him. He’s a good man. Definitely worth giving him a shot.

This is a busy repair shop. Christian owned nothing up their sleeves. You will have to schedule the work ahead of time. Once my car was in for blower motor replacement- he had it done in a few hours.

Got my oil changed & was in & out with no problems. Seem like good, honest people.

Old married couple runs it.. I didnt mind them bickering at each other the WHOLE time. Reminded me of my grandparents

Great experience. Mr Evan is a wonderful person and very knowledgeable. I’d recommend him to anyone I know.

Called in with some questions before I was going to head over. Extremely dismissive and impatient. Please work on customer service over the phone.

I needed a smog quickly and the owner and his wife (super sweet) were so kind to fit me in!

So helpful & great price. Highly recommend.

My car has been in for 6 weeks and Mr Evans is still playing games. All it was in for was a simple head replacement and he refused and told me he would only do an engine swap. It was supposed to be done 4 weeks ago. Price went from $2,448 to $4,668.

Called in just for info. Would not answer questions and was extremely rude then stated they were to busy and hung up

Thank you John for figuring out what was wrong with my Jaguar and fixing it. I had a air intake hose that kept coming lose which caused me to loose power and the check engine light to come on. I took it to the dealer. They just reconnected it and sent me on my way. I heard about Evans Automotive and I called him. When I described what was happening, he told me I probably had a broken motor mount that was the cause. Sure enough, I took it in and that was exactly what was wrong. It cost me a couple hundred dollars and Ive never had a problem since. Also, he has serviced my wifes and both my daughters cars, smog, oil change and other repairs and service issues. He has always been honest and knowledgeable about what needed to be done and did it in a timely and affordable manner. I highly recommend Evans Automotive for all vehicle repairs and services.

Ill never go anywhere else! Wonderful costumer service and John always works with me. Ive had 3 different cars worked on and they always are done in time! Id trust him with anything.

John is so helpful and nice. He made time for me immediately, then fixed my car in about 3 minutes. Im not going any other place.

This is the best place in town I have done two smogs on 1990s cars and trucks in the heat of 110 he was still super nice to me and respectful and the best price in town

He knows what hes doing

Went for a smog check. Employees were friendly will go again for my other vehicle

Dependable, trust worthy and honest. The give information you need about your transportation vessel

Just called to get a quote to see how much it would be to fix something on my car. All I asked was a ball park number of how much it would be to get that specific part fixed. I was told “ how do we know that’s the problem” well I’m asking about how much that part will be if that’s the problem because I can literally see that this specific piece is snapped in half. “Well fix it yourself” “ go to auto zone and get the part yourself” um.... auto zone doesn’t carry this part. So that’s why I called. I would not give them the time of day. If this is how I am treated on the phone think about how they would treat you in the shop. Or how they would try and take your money because “something else is wrong”

Great service, great price and super friendly staff

Went somewhere else to get an estamite that was about $875 Came here they gave me an estimate of $297 for the same problem. They were able to get me in last minute, I was driving out of there 3 hours later. He went over everything that he found wrong with my car and gave me each estamite and asked if I wanted it fixed before he touched it. Best service for the best price! Will be coming here for all my car needs.

Love it

Shouldnt even deserve one star, the most horrible experience Ive had and still dealing with issues from them. Started repairs on my car without my permission put in the wrong fuel pump, I now have gas all under my back seat and dripping from underneath my car. They wanted to charge me a total of 630 we paid half brought the car home and found all these problems with it. I wouldnt even think about letting them fix the things theyve ruined they will never touch my car again. And I will be getting an attorney

Great people Friendly staff

Tried to rip me off . Said I needed a new dash. it was a sensor. DONT GO TO THIS PLACE.

I really doubt that Mr Evans is even a mechanic I would also say he has no idea on how to fix any problem and his time table is out the window I would never take anything for him to repair just totally useless

Family owned, great auto shop

Super helpful and was able to get me in last minute. Quick and affordable

The best work AND done for the lowest price. He gets all the stars. John went over and above and I am more than grateful. I was visiting the area when I somehow busted my abnormally expensive oil pan. After calling around my boyfriend found Evans Automotive was the least expensive (by more than $100 with 2 of the 3). I was nervous because the cheapest is rarely the best. John not only got my car done in less than a day and for the quoted price, he also replaced all of my lights that were out (one headlight, one turn signal and one brake light) AND fixed this weird key thing that had been going on for over a year! All without charging me an extra dime. Im still stunned.

Hes the only mechanic in town that does good work. Hes over booked because of it

Highly DONT recommend! The lady didnt know how to do anything she didnt even know how to work the car..

If I could give these guys lower than one star I would they hung me up for a week over a lousy oil change and then called me up and told me that they dont want to do it. Whats up with that. I got an estimate from them guys one time over a year ago but I didnt have them do it maybe theyre holding a grudge, go figure.

Had my van smog they r very nice

Didnt have good experience

I would come back

They forgot to put back many screws..

Smog check cost $150. Never coming here again. Took forever and told us it was $50 than hit us with that BS

The owner is a lunatic. He will fix things then tell you expecting you to pay for the repairs.

Got what I needed done

You save me John with my car and my pocket.😁👏

Sucks