Great family business! Honest people. I see a lot of bad reviews. People get emotional about their cars. Take care of your car, auto repairs are expensive. I think people all too often get angry at the auto repair shop when they have to pay for repairs.

Paid over $2000 to fix my transmission for a 98 Dodge truck, which is understandable right?EXCEPT THEY BROKE MY SPEEDOMETER WHICH WORKED BEFORE I TURNED IT IN. Then they want to charge me for the part AND the repair. This isnt the first time where theyve been negligent. This instance, out of the 4, was just the most significant. Its happened more than once.DONT DO BUSINESS HERE.

Car repairs are not cheap. My daughters best friend came down for a visit and her car died on the way. The diagnosis was not good, but the speed, concern and professional conduct allowed her to make decisions that will help her finish her journey. I recommend the Bailey family repair to anyone who needs it done right. Thank you for caring.

Professional and friendly service. Definitely will use them again for my 84 Chev. Blazer work. Thank you Diane & David!

I love these people. They really know what they are doing and their prices are fair and reasonable. I trust them with my car and truck. They’ve never let me down.

Very nice staff.Great service.Quick n honest.Will definitely go again.

Went for a smog called ahead of time was told an approximate time to show up and when I got there they pulled my vehicle in right away and did my smog was very happy and always a pleasant experience

Delayed for three days, was promised next day. but thats not the only issue here, i paid them 700 dollars for a SENSOR to be replaced. said 600 dollars in labor was necessary. not even the slightest because i had something else repaired down the street at ANOTHER shop that was sub 200 dollars. towing service is extremely rude, charged me 200 dollars to get out of sand, tried to gaslight me by saying i was rude to them and how i need to pay them 200 dollars extra because theyre afraid of me reversing my card payment, then they took pictures of my vin and license plate saying they need to watch me and said they would call police if i reversed it. Scams beware.

Great people and great service! Diane took excellent care of me on both of my visits.

Broke down in Joshua tree national park. AAA towed me to Bailey’s Friday afternoon at about 4:45pm. I told them it was a fuel pump problem. They said they will do the diagnostic for $135 and if it was they would include that in to the repair cost. They were closed for the weekend and would look at it Monday morning. I called 3 times that day and they finally looked at it around 2pm. I get a call back at 4:53pm telling me it was the fuel pump, they would not roll the diagnostic fee into the repair and it was an additional $700 to fix. So I was stuck in a hotel all weekend waiting to hear back nothing but bad news. Called AAA again and got the van towed back to Torrance and repaired for cheaper than what they wanted. Yes the people were friendly. Just crazy expensive because you have no other choices. Not happy with the service and do not recommend them.

Rude .

We were with a rental van which had low tires light. Bailey’s Auto Repair checked and put air into our tires and would not charge us for the service. How nice!!! Thank you so much. You are kind and awesome.

They are thieves. Plain and simple

The staff are very friendly, they offered me a ride home and also back to the shop to pick up my truck. The price was more than fair for the work they did on my truck. The only downside is it took a bit of time to fix it but I think its because they have so many vehicles and only so many guys there to do the job. Im very grateful that I took my truck here. And another thing I dont know why there are so many bad reviews saying that they like to rip you off, they definitely did not rip me off. Thankyou Diane, and the other gentleman that worked on my truck

They were on point for towing and knew where I was on the BLM. When talking to their staff they were attentive, knowlegeble and able to identify the issue on my older vehicle. Tons of experience in that shop.The price provided was on point and reasonable. They had as fast as can be expected turnaround even with ordering parts out of town.When I was stressed their knowledge and confidence of the issue put me at ease.Wonderful BusinessI do recommend them and would return.

Got in fast for smog check certificate in hand in about forty minutes well done.

So I called to get an estimate on some work and they said they would call back and never did. This has happened 3 times now

They took me right in and gave me the smog test. Just what I wanted.

Hands down the worst business have ever had the displeasure of dealing with. My husbands car needed engine work done, and all other mechanics in town were too busy to get r done in a timely manner. Baileys was the only place available (which, in hindsight, should have been a dead giveaway that they were awful). My husband dealt with them mostly at first, so I can not accurately say how they treated him while dropping off his car. The trouble arose on the last day of the two-week deadline they gave us when we had not heard from them regarding the condition or progress of the car. We called, and the mechanic working on it was apparently sick and would not be back for a few days. Once they gave us a new timeline, we brushed it off and waited. Once again finding ourselves reaching the deadline, we decided to call the day before our vehicle was due to be finished to check on its progress. They brushed us off saying that they needed to order a part to finish the work and it would be another week or so. I do not have a problem with delays; things happen. My problem was that they did not keep us informed. They did not bother to call to tell us that we would be out of a car for twice as long as they assured us. On top of all this, the cars check engine light came on less than two weeks after we finally got the car back. I called to make an appointment, and the receptionist answered the phone rudely. When I explained the issue she said that my husband should have read his work order stating that five extra oil changes were necessary every 500 miles. When I informed her that we had not driven 500 miles in two weeks, she continued to deflect blame and insist that we should have taken better care of the car. So, to sum it all up, we paid over $3000 to be out of a car for a month without a fix.

Omg do not go here unless u want to get scammed. Been here so many times. Fail my inspection on purpose and still charge me. Horrible

The place is a total ripoff I took my car to get it smogged because I live in Twentynine Palms they took over a hour to get the smog done after it didnt pass they wanted a extra $140 just to let me know what needed to be replaced on top of that they couldnt find were they left my keys when they were done with my old car plus all the while they took ignoring me it will be the last time I ever go there Im finishing my smog repair for my Toyota corolla in Yucca Valley Im driving more distance from where I live but well worth it be very aware if you take your car there they are nothing but crooks

Called this place to get my vehicle unlocked after locking my keys in. 30 second into the conversation the guy hangs up on me. After calling back 4 or 5 times the guy finally answers the phone and comes out to unlock my vehicle. Im about 10 minutes away from these guys and they charge me a HUNDRED DOLLARS for maybe 5 minutes of time unlocking my vehicle. Terrible service, terrible pricing. Save your time and money, call someone else.

This guy is a thief, dont even go there. There is only one good review and I am sure he wrote it down. These guys are cheaters and always try to rob customers.There is only one positive review that he wrote himself.The guy knows only one thing how to rob customers.

Horrible service, with thieves scamming for crumbs

They had my car fixed extremely quick and the staff was very friendly.The prices are a little high to what I’m used to back home though.

Always friendly, reasonable prices, work done right the first time and in a timely manner.

Excellent and friendly service

This place is a RIP off!! Im 2200 miles away - sons truck breaks down - $750 tow for 80 miles. My Marine son can fix his truck but hes getting ready to get out and needs the EGR cooler fixed. We put in the shop - they have 2 black F350 trucks in the shop - a 2007 and ours a 2003 - Fred the shop manager and Teilah the secretary somehow switch/butter the paper work and we end up paying $3142 for someone else to have 4 fuel injectors that they charged us $2000 for, $140 for an air filter and $75 for a gas cap that was in the the 03 truck. THEN they fix the EGR after which was another $676. The We live in SC and guess what the truck breaks down in Tenn. We didnt know about the fuel injectors until the mechanic in Tenn that fixed another problem said the bolts still had grease and never been turned. NO NEW FUEL injectors. The whole time Teilah and Fred the shop manager are bragging about how much they like the military! If you are in 29 Palms you are crazy to go there!!! I spent right at $6000 to them jerks - filed a complaint with Attorney Generals office and waiting for FRED the shop manager to make me an offer. Here it is September and nothing!!! My Marine is out now and home but if you are in 29 Palms go down the hill to Joshua Tree cause Baileys will RIP you off!!! I hope Fred and all of them rot for what they did to my son who is awesome like the rest of you Marines in Cali - Semper Fi and thank you for what you do for this great country. Also I am sending a packet to the JAGs office on base to get them put on the off limit list. You be the judge but I would stay clear!!! And if you are wondering why we went there its because it was only a mile from his house and we only had a week to get it fixed before he came home. Lesson well learned. God Bless Marines

Asked for a quote for a tow from Twentynine Palms to yucca Valley said it would cost 400 dollars that is ridiculous price so called a few more tow companies and now getting it tow for 125 that’s a huge difference this place is a ripoff

I called up to have my car towed and within an hour my car was picked up and dropped off. The price for the tow was reasonable.

Worst place to go to. They dont keep you informed and they rip you off. They tried to replace and engine for an alternator problem. Marines stay clear of this garbage place.

Reasonable price for the work done.