Best experience at car dealership ever .Got my dream car already . My fault was not check carefully the tire before we left. A week after I came back and they fixed and wash it .Welcome me back, they did not blame anything on me.Love these people (Danny,Mario)they are very professional and help me quickly, the procedure is clear. Enthusiastic, considerate, friendly is what I have seen.Highly appreciate your business.Once Thanks again .Mercedes is the best 🤎🤎🤎🤎

Easiest car buying experience ever! Josiah made the whole process simple! I walked in knowing what car I wanted and he was very supportive of myself decision and made the overall experience pleasurable. He’s was easy to talk to and we shared quite a bit a laughs! I highly recommend buying a car here and seeing Josiah as your salesman!

I am so impressed by the NO pressure salesperson who helped me purchase my first Mercedes.The service department is also top notch!!!!! I had my first service oil change, etc… with ease of in and out with a loaner vehicle.I appreciate the honesty and straight forward service that is needed. Max Grunhof is so helpful and makes what is usually an anxious process so comfortable.Two days later, I had TWO different flat tire experiences in ONE day and both were fixed with the best customer service and patience. Thank you Jackie Cooper Imports and Max!!!

This was the easiest car buying experience of my life. Jeremy and Nathan made the sales side of the process a dream. These two went above and beyond to make sure my family and I were well acquainted with the Mercedes and all its amenities. They put us at ease throughout the entire time we were there. Kendall made the finance process as painless and short as possible. I walked in to his office and out within 10 minutes. Dillon took great care to teach this non tech savvy person how to use the fantastic technology available in the Mercedes.I traveled 2 hours (away from my local Mercedes dealership...cause snobs) to deal with the most down to earth and helpful dealership as a whole that I have ever been to. I have found my Mercedes dealership for life!Thank you Jermey, Nathan, Kendall and Dillon and all of Jackie Cooper Imports for being FANTASTIC!

Dalton Stephens is hands down the best salesman/ customer service person I’ve encountered in ANY field. I have bought vehicles from him before and was 100% satisfied. I did not buy from Jackie cooper this time just because they didn’t have specifically what I was looking for but I did sell them my trade because they had the best offers in town. Dalton goes above and beyond and there were several complications in this deal (not from Jackie Coopers end but mine).They worked through all of them with Dalton doing everything he possibly could to make things easier. Thank you to all that helped me and GIVE THAT MAN A RAISE! He went above and beyond at every turn

I couldnt thank the service team at Jackie Cooper Imports enough for the timely help they extended during the Memorial day weekend. My family and I were stranded due to a flat tire and were late for an appointment. The manager immediately helped us with two of his guys to quickly change the tire and got us back on our way so we could make our appointment on time. Please keep up the good work guys!!

Great experience here with Josiah. Ended up selecting another vehicle but the cars we saw were in great condition and priced fairly, and Josiah was so knowledgeable and friendly. Would gladly shop here again for my next car.

Lets get this out of the way right upront, Blayne Hetro is an INCREDIBLE salesperson and giving him 5 stars really undersells his ability. Ive been in sales for many years myself, so Im extremely analytical about each aspect of a sales interaction. I think its a common misconception to attribute someones age with their competence, which couldnt be further from the truth when it comes to Blayne, make no mistake, he is an expert and a valuable asset.One thing Id like to point out - I actually had no intention of purchasing my car when I originally reached out. I was honestly just putting the feelers out there to see what type of response I would get. I messaged the dealership at somewhere around 1 AM on a Friday, maybe even later than that, yet by the time I woke up I had 2 missed calls and a personalized video message from Blayne. The punctuality with the prompt follow up, as well as the attention to detail made it so I had to call him back.After a brief phone call I found myself putting down an advance purchase deposit towards my car and figuring out how I was going to make it down to Tulsa from Minneapolis. Yes, my experience with Blayne was so good that I actually rented a car and drove down the next day. Blayne picked me up from the airport with a new hire, Josiah Vann. The three of us immediately hit it off, as they both have great welcoming personalities.I finished up my interaction in the finance office with Kendall Taylor, during our conversation I learned that Kendall actually trained Blayne when he was a new hire and it shows. I appreciate Kendalls professionalism, as well as taking the time to thoroughly go through the available packages and add on services. We had a slight hiccup with the iPad not having up to date descriptions of some of the packages and what they cover, luckily Kendall was able to think on his feet and accommodate me quickly and fairly.5 stars well deserved, best dealership experience Ive ever had. Thank you!

Love my salesman TW. I have purchased 4 cars from him and about to do a 5th. The people their are very friendly and helpful

I was traveling in the area and had an issue with my car. They worked me in to their already busy day and took care of my issue. They were extremely helpful and so nice!!

Had trouble getting my car, they were not going to let me have it until I produced a drivers license and registration. What the Hell?

Just bought my 2nd Mercedes and 3 car purchase with Jackie Cooper Imports. Jeremy Geiger went above and beyond the call of duty with this. My ML came in before anyone was aware and, Jeremy helped me find it. Car had to go through all servicr checks which took a few days, but Jeremy kept in contact with me every step of the process even following up the next day to see how my drive home went in new car. Closing was a breeze with Kendal who left out no surprises in the financing paperwork walking me through every section.

Service Department came through ! Thank you to Jacob and Denny making a service event a PLEASURE. Well done !

Fantastic customer service. I live in Oregon and I bought a car from them and they provided updates and gave me a video tour of the car. Buying a vehicle nearly 2000 miles away is scary sight unseen. Nathan went over all the flaws on the car and gave me all the service records for it. Nathan and his Sales Manager, Ryan helped coordinate with the trucking company to pick up my vehicle for delivery. I wish I was closer so I can come shake their hands in person. It was by far the easiest car purchase I have ever experienced.

Exquisite, Excellence, Enduring, Timeless, Beautiful -When I think of the brand Mercedes-Benz these words come to mind. I must say, this visit to Jackie Cooper Imports of Tulsa, Oklahoma was quite unexpected. I am so glad that I had the pleasure of seeing this car showroom because it is thoroughly impressive and impeccably maintained. Whoever maintains this showroom deserves a gold star.The people working definitely reflected the Mercedes Benz brands values perfectly. They were also very polite, in fact, every single person I encountered as I walked through the showroom was truly polite. One young man working that day told me to sit in this white convertible. He was so kind, therefore, even though I didnt make a purchase yesterday, I was so impressed by his friendliness that Ill not wait until I buy a car to post my review of the place.Thank you team Mercedes Benz for the excellent job youre doing!

Everyone was very friendly and helpful! Robert Smile was the best!

This leasing experience with Jackie Cooper Infiniti was the worst automotive experience Ive ever encountered. (2018 Infiniti QX 30) My sales man, Terry, was nice and easy to work with as well as I bought the wheel and tire plan on top of the lease.1) Terry told me my 3 oil changes for the 3 years I leased the car for were paid for by Infiniti, (one of his big pitches for leasing a car) which I found later not to he true but also found that Terry was no longer working there to support my claim.2) I wasnt told until after the first oil change that I could have had it done locally at my Nissan dealer. That would have saved me 4 to 5 hours drive time, not to mention the mileage being counted towards my lease miles ( as I found out).3) I had an issue with a burning smell and I personally had to book the towing company to take a brand new Infiniti to Tulsa. As well as rent a car, pay for it and then wait to be reimbursed after filing the paperwork with Infinitis 3rd party. When they returned the car to me, they drove my car and again a lot of miles went against my yearly lease miles.4) I was tired of this and other frustrations and turned the vehicle in 5 months early (extremely clean and in excellent condition) and gave them back almost 10,000 lease miles that I chose not to use because of the frustrations, paid off the lease, but the icing on the cake was a small amount of road rash on the passenger front tire.5) they charged, with tax, just over $60.00. Not bad, but again I had a tire and wheel package that would have covered it. With a minimum of 6 calls each to Infiniti, the tire and wheel protection plan and then to the auction house that the car was taken to, I could not get the wheel repaired because it had already sold at auction and was confirmed by the Nissan rep at the auction that there was no work done on the wheel by Infiniti or Nissan. At the end, Infiniti turned this $60.00 charge over to collections ( unstinken believable) of which I paid now even though there was never a repair done on it.This was the worst experience and Jackie Cooper will never get my business for any vehicle again!

I want to give a shout out to Mr. Greg Gleeson from Sales Department. This is the second car we have bought from him. Mr. Gleeson is kind, patient, and knowledgeable, and he always goes above and beyond to make customer happy. We are very satisfied about the two cars we bought from him. With Mr. Gleeson and Jackie Cooper, buying a car become a fun and enjoyable experience. I highly recommend Mr. Greg Gleeson and Jackie cooper imports!!

I brought my car into get warranty work done on a tire and rim, I received a loaner car which was hit while we were in the house. I gave them my 1,000$ deductible. The insurance denied the claim, When I had to get warranty work done again instead of refusing my service they took my car in on CHRISTMAS EVE (which I advised them I would be driving to see family in California that same day, was going to be a Christmas surprise) they proceeded to call me and tell me my car was ready, so when I arrived a man named DUSTIN told me they will be keeping my car until I pay for the damages on the loaner and will get $15 a day fee for the car being there and a lean was going to be placed on my car. I had already called 3x that day at any point they could of talked to me over the phone instead they bring me up there and embarrass me in-front of people by bringing me a box of all my stuff like I just got fired from a job and locked the door behind me! Mind you this is CHRISTMAS EVE!! This is the worst service I have ever received my mother even owns a Mercedes and was never talked to nor dealt with the way I was! I wish I could go back and un-buy my car because this service was so bad and I have to deal with this dealership for my warranty! I would not recommend this dealership for service my sales guy was great unfortunately the team he comes with is not!!Yes I paid for the damages, it’s the way they treated me especially when I have the money to pay for it! You don’t just take peoples cars and say now pay me! Unacceptable!!!!

Got some nice rides here, been checking them out when I bring my brother n law in to order parts for his smart car😎📖

We had an excellent experience buying our Audi A7 from Nathan Lovell at JCI. We originally went to go look at a new Mercedes, but after hearing our needs and wants, Nathan pointed out a great Audi and then we drove it. After that, there was no going back to anything else! We loved our experience at Jackie Cooper Imports!

Jarrod always take care of us

Great folks to work with. Prices are very fair and the cars are in immaculate condition. Nathan was great, very informative and patient. I also worked with Chuck who was able to go to bat for me in order to get financing approved. All of this was done over the phone because I live in Michigan and I highly encourage any online shopper to put your trust in this company. Great experience!

One of the cleanest and well laid out showrooms with sales people that are helpful and not pushy in any way. Didnt buy today but definitely felt welcome and treated very kindly from entry to exit.

I was skeptical at first, to be honest. However, we had a Great experience at Jackie Cooper Mercedes-Benz! Nathan, his manager(forgot his name), and the finance team were Awesome! Thanks for everything guys!! She LOVES her SUV and so do we!! They were almost as excited as we were!! When its time for me a new car, I will certainly go there! 😁

I have been their customer for many years since 1995. Everyone is friendly, professional and helpful. I have purchased all of our mercedes except one from them, only because they did not have the color l wanted . I will continue to go to them . They really value you and take care of your cars needs. I am not good with remembering names, but I will go to these people every time. John from service, Doc and Steve from sales.

My husband and I recently bought a car from here and the service was amazing! The building and show room was beautiful! They have lowered their prices and implemented more of a no haggle type of buying experience. This doesn’t mean you can’t work things into your deal but does take the pressure off the whole back and fourth haggle game. No pressure sales staff!The experience was so great that I can positively say we will be back!!!

I wanted to thank Mark Balke for the best buying experience I have ever had. From quick responses to sending me a detail video of the car I was purchasing sight unseen 1000 miles away. He was very knowledgeable and courteous, It made my decision clear that this is where I am buying a car from. I will gladly be back for my next vehicle and will let everyone I know who is in the market. Mark thanks again for everything you have done. You have been patient with me through the process and thank you also for making sure the suv gets on the shipping truck safe.

Wonderful service and professionalism. A great auto buying experience!

Great people for car sales! We recently drive from OKC to purchase our 3rd car from Jackie Cooper. After closing on the Porsche we discovered that an option wasn’t included that was promised. When the part arrived a few days later the salesman drove a loaner to OKC, took our Porsche back for the service, and returned our car the next day, freshly washed, all at no charge! We gladly drive 100 miles for this level of service!

Most pleasant car shopping experience Ive ever had. And I LOVE my Mercedes E300♡

Third car I’ve bought from Jackie Cooper and I will be buying more! Blayne, Chuck and josh were absolutely great! Go see them.

Thank you so much to the service department. Jacob and his team helped me so much!! I had a difficult situation with misplaced lug nuts and they all were so kind and patient with me. Great job team service!!!! Thank you for helping me keep my family safe. I appreciate all your time today!

Had a wonderful experience purchasing my dream car.Thank you Jackie Cooper Mercedes

Sprinter owners, take note!Not the Mercedes Service Experience I had hoped for. I hate to say it but dont come here if you have a Sprinter and rely on it for work.Rating breakdownService: 2.5 starsThoroughness: 1 starCommunication: 3.5 StarsManagement: 4.5 StarsEstablishment Appearance/Cleanliness: 5 starsI expected a Mercedes Experience level of service and I got the clearance version with the Mercedes Experience price tag. I went in for a 7am reservation on a Monday reporting an exhaust leak and ticking sound. After finally looking at it in the late afternoon, I was told they would need to order parts and the repair would be completed by Tuesday or Wednesday. They also mentioned I could spend a few thousand dollars on recommended procedures which I declined as I wanted to see what the service experience was like (glad I did). Didnt hear anything until Wednesday when they confirmed they are still waiting on 1 of 3 parts (originally it was ONE part.) Thursday, the part was received and they said I would be contacted once ready. That same afternoon I get a call saying another part was damaged and would need to be overnighted from out of state and they would repair the next day, they rightfully offered a loaner car. Friday the part arrives, is installed and they ask me to come pick it up. Later that night 2 warning symbols show up on my screen. I take it back the following day where I had to wait for them to tell me they forgot to set the brake switch. Then as I leave I hear a high-pitched noise. At this point, I contact the manager, explain the situation and am told to bring it on Monday and they will give me a loaner. I came in was asked why I was there, no apologies for the inconvenience other than from the manager (the only one who seemed concerned.) I was called to pick it up, no explanation what was wrong until I prodded (they didnt tighten some seals all the way which should have been caught in the test drive.) Then just a sign this and goodbye. I felt pretty dismissed as if I was a thorn in their side when my work week was discarded due to so many mistakes and having to follow up. Honestly, they should be embarrassed at how poorly this went. I was ready to drop more money on upgrades if the service experience was done well and with class, but due to my unfortunate experience, Id rather drive all the way to OKC than to have something like this happen again.Feedback: A reservation is a reservation, if you cant accommodate the time be upfront and set realistic expectations especially if one has not had service at your location before. We dont just know your process automatically. Communication is key, explain vehicle issues/remedies and length of repair time. Dont offer text messaging as a communication feature if you dont plan on responding to texts.If you damage other parts during a repair and it inconveniences your customer, apologize and find a way to keep their business. If further issues stem from that due to not being thorough, have empathy around the inconvenience caused and confirm youre happy to help however you can and ensure the customer facing team shares the sentiment.

I took my Mercedes (21,000 miles) in for routine maintenance on 9/28/2020. Oil change & brake flush upward of $530. ONE WEEK LATER, I received an offer in the mail from Jackie Cooper Imports for $150 off vehicle maintenance of $300 or more. The offer was valid for 10/1/20-11/30/20, 2 DAYS AFTER I was there. I called & Denny Martin, the Service Manager, said there was nothing they could do!

Alex Lisenbee is awesome to work with. Efficient and knowledgeable to help me find the right vehicle.

Went in to look at a couple of inexpensive used cars, less than $14,000. A dealership that sells autos for well above what I was buying. Kendal Taylor took time to work with me with respect to find a vehicle that would meet my needs. The general manager took the time to talk with me even though I was buying a lower end cost vehicle. Ive bought from this dealership before & will give them business again. They treated me as a true valued person! Thank you!

Bought my Porsche Panamera from Jackie Cooper online via CarGuru. The customer service is very pleasant and welcoming. The issue begins with the numbers (hidden costs and pricing). Multiple times during conversations they tried to quote the price of the car thousands higher than the stated online price. Apparently the price displayed online is lower than the price listed at their lot. Also when I registered my vehicle I had a $3200 fee that I had to pay to register my vehicle. I would expect Jackie Cooper as an online dealer to be familiar with cost/fees associated with title transfer and registration for the states and areas in which they do business. BUYER BEWARE they offer lots of pleasantries and smiles as they screw you

Always good service and a great waiting room where you can work.

I meant to make this review a few months ago. I own a smart car and I can’t get it worked on anywhere. I took it here where everyone told me to. John was the one who looked at it for me. He charged me about $400 to tell me my smart car “may or may not be messed up.” I already knew that. He was short with me and gave me no advice. He also refused to fix the parts because he said I should no longer put money into my car.Update: There is a man who works there named John Taylor. I have his card in my wallet.

I moved to Tulsa two years ago from New Jersey, where I had purchased and leased five(5) MBs since 1998 from one MB Dealer. During those twenty(20) years the sales and service personnel treated me with a professionalism rare in the automotive industry; always courteous, attentive, and helpful with my requests. Jackie Cooper MB continues this same professionalism. With two service requests and a sales inquiry, JCI MB meets or exceeds my expectations of a Mercedes Benz Dealership.

I worked with Nathan and I must say he made my experience with Jackie Cooper one to remember! He was so confident that I would drive off the lot with my dream car. And he made that happen. Nathan is SUPER friendly and hope that everyone reading this gets to meet him. Exceptional customer service!

First time Mercedes buyer. I was honestly impressed with the level of customer service I received here. Being a younger individual, I figured I was going to walk through the doors and be ignored by salesmen who may think that I was not there to spend a lot of money. However, I was greeted at the door by the general manager who assigned a sales person to me immediately.Blayne was helpful, respectful, and was eager to answer all of my questions. Even during this COVID-19 pandemic, I expressed my concerns with Blayne and he made plenty of accommodations to make the social distancing work. I honestly have no complaints. Great job to everyone involved. Kudos to Blayne, Chuck, Jeff, and John for all of their help. I hope that the post sale service is kept at this level for when I return to get my car serviced.

Wonderful experience from A-Z, Nizar was a real gentleman & helped me secure a deal. Overall great dealership and very professional

Always wonderful and friendly service!

Great service. A+ dealerRevision:. We went to pickup the Cayenne. They car is detailed. The car is parked in the show room with a cover over it. The deal was pulled off slowly to reveal the car. The only thing missing is lights and music (lol).What a delivery method. Kudos to the management and sales force. And they called me that evening and the next day to confirm is all good. I would highly recommend this dealer

Not a pleasant place to do business with, over hyped financial departments terrible.

Great place to buy a car

Was not pleased with salesman Nathan! I saw a vehicle online I was interested in, and Nathan happened to be who got on the phone when I called to inquire. I live 4 and a half hours away, so I needed a HONEST salesperson. I asked if the car had any dents, dings, or scratches on it. Nathan ran the car through the washer, knowing the water would hide the imperfections, and then sent me a video of the car not showing any of the imperfections. I asked him several times was anything wrong with the body and he replied no. So, I proceeded with the purchase of the car, and arranged for it to be delivered. I decided to go up there and get the car instead. Once I got there, the car was very dirty, I test drove it, it drove fine. I looked at the body and couldnt see any imperfections due to all the dirt. So I was given the story of how slow things were but the car would be clean by the time I finished with my paper work. Signed everything and now that the car is clean, I see all types of scratches and nicks that Nathan lied about it not having.

My Mercedes is literally in the shop every other month, and it was a CPO vehicle. I’d highly recommend that you purchase an extended warranty and cross your fingers. The service department, staff and sales reps are polite and professional. However, I’d reconsider buying a Mercedes Benz from this dealership. “You sure do get a lot of loaners.” Nice response from someone up there.

I just wanted to say thanks to both Frank & Blake in the Service department. You both were amazing so so helpful. I appreciate you both going above and beyond. I am only saddened by the fact I had to give “Big Red” back, but very happy to get my car back. Thanks guys! Carrie

Super nice people and awesome service

I recently purchased a Mercedes CLS 550 from this dealership and i had an excellent experience from start to finish. My salesman was Nathan Lovell. he is a 5 star salesman and he is great person to do business with. I would recommend him to anyone who is looking to buy a car. The transaction was outstanding and i would recommend this dealership above all the rest.

I found a used Mercedes station wagon online last week, called the dealership, and Nathan answered and explained everything about the car, send me all the paperwork they had on the car, and even made me a video of the car. Within a matter of hours we purchased the car. Did everything via email and their financing link. Arrived Monday morning from out of state, and within 30 minutes all the documents were signed and there was a plate on the car. This is my 8th Mercedes, and no other dealer has treated me so well. It’s almost a shame i live out of state and can’t send everyone i know to Jackie Cooper Mercedes. Overall best car buying experience i have ever had.

Definitely not the cheapest, but good work, and they gave me a complimentary car for the whole time. Washed and vacuumed my car as well.

Hands down the best car lot I been to! Helpful good vibes all the way around! They take there time trying to give you the lowest interest rate and work with you on what you like! Joey the sales man was amazing he has a true calling ! He even did a follow up call to check on us! Thank you!

First I want to say Thank You to Nathan Lovell and Chuck for working closely with me to make the purchase of my 2006 Porsche 911 happen. I have nothing but good things to say about the Team at Jackie Cooper Imports in Tulsa, I encourage anyone looking for a luxury import to go see this Team of Professionals. They will definitely work to make your dream car a reality. Thanks again Nathan and Chuck!! Oh and cant forget about the crew behind the scene, the service team is superb as well. Keep it up Team...

This was the most pleasant experience buying a car that I’ve ever had! I met their head Infiniti tech Gary, he’s so knowledgeable and nice. He answered every question we had and put the Q50 on his rack for us to inspect it. Andy Truman and Mikey Molina were wonderful to work with. I will never buy another vehicle, without first giving Jackie Cooper the opportunity.

Nathan was a great salesman. Took time and answered all my questions and was never in a rush. Thank you for the great experience at Jackie Cooper. I will definitely be back!

Best dealership I’ve ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything I’ve ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was a pleasure to work with.Highly recommend!!

Had to have our Mercedes motorhome towed in and people were very friendly and got it fixed the next day ! Will definitely recommend them !!

They are amazing! They were extremely helpful and gave great customer experience! I live in Dallas, TX and went all the way up to Oklahoma for my dream car!

We worked with Nathan Lovell at Jackie Cooper. He was THE BEST!!! The process was easy, no pressure and actually really fun! Jackie Cooper was great! Go and ask for Nathan!

I think the best experience in buying a new car everyone professional I felt no pressure in anyway and would not think about buying a new car in the future without seeing them first.

This is my first purchase from Jackie Cooper. I have purchased several other luxury vehicles and this experience was as good, if not better, than my previous experiences at other luxury car dealerships. The sales people are top notch, the service department is well run, and the overall environment is good to deal with. Stan Lewis was wonderful to work with. He was patient with all my detailed questions and was never pushy. I would use him again and also would recommend him to others.

The perfect place to buy a car. Ask for Nihd, Knowledgeable and helpful.

I had a really great experience purchasing my vehicle from here. Nathan was great. He was very friendly and helpful.

Weve been going to Jackie Cooper for years now and have purchased three cars. We had the opportunity to work with Bert Kendrick recently when we purchased a Porsche 718. Although we did buy the car from him, I wouldnt call him a car salesman in the traditional sense. I think Porsche brand advocate would be more appropriate. Any questions we had, he had the answer. He didnt have to go back and forth to the manager for every little thing. He actually didnt go to the manager for anything. Weve bought quite a few cars over the years and I can say without hesitation that he made it the easiest shopping/buying experience weve ever had. There were none of the usual pressure tactics you get from car dealers. That includes when the salesperson continually tells you there is no pressure and then wants to know what they can do to earn your business today. Or when they have to introduce you to the manager who also reminds you there is no pressure and wants to know what they have to do to close the deal. Nope, none of that. Just friendly, professional and knowledgeable help from someone who is obviously passionate about Porsche. I cannot say enough good things about Bert. So, yes I wholeheartedly recommend buying from Jackie Cooper Imports.

Amazing car buying experience. Nathan Lovell jumped right in and got me into the perfect vehicle! He was so easy to work with and made sure I was comfortable throughout the whole process. I will definitely recommend this place and Nathan to everyone I know looking for a new car.

Great place, great service.

World class service! World class human beings....I just moved to Tulsa two months ago. One of the things I valued in my old home town was mechanics I liked and trusted. Well, today my 2014 NISSAN XTERRA died completely at an EXTREMELY busy intersection, (I was getting off the Creek Expressway at Memorial.) My vehicle died and NOTHING worked. The car wouldnt shift into neutral or crank. Hazzard lights wouldnt even work. I couldnt move it and it was blocking traffic. My tow truck said they would be there in 25 minutes and it was very stressful. Nick Luschen and Nolan Welsh were the good Samaritans who pulled up behind me, got out of their vehicle and asked what was going on. They were mechanics at Jackie Cooper Mercedes and they figured out that my battery connection cable disconnected and was broken. After they tinkered with it, I was able to move it into their parking lot and Seth Spradlin (also a mechanic at Jackie Cooper Imports) brought out a wrench and they tightened it up. This may not have seemed like a big deal to them but to me it was a life saver to me. Kudos to Jackie Cooper for hiring such OUTSTANDING human beings. Culture means everything and what I learned about Jackie Cooper Imports is that they have it figured out and I will go out of my way to do business with this outstanding company and I will tell everyone I know.

Best staff around. Didnt even go in to buy a car, just show my son some neat rides for his birthday. They were outstanding. Have bought two vehicles there before, but they outdid themselves with their hospitality...without a sale. Awesome.

I couldnt be more happy with Jackie Cooper Imports. Nathan Lovell was the sales professional who helped me. He was very well informed, friendly, and helped me choose the best vehicle of my life, my new Mercedes.

I was shopping for a nicer used car so this seemed like a very logical place to start. After browsing their online inventory, I picked out a few to take a closer look at and possibly test drive. First, their selection is great and the entire staff was helpful through this part of the process. However, when I picked a car I was interested in taking the next steps towards purchasing, thats when things went south. My first salesman who I liked a lot apparently got a promotion and was no longer handling sales to individuals so he passed me off to a second salesman who was never there when I was available to go in so he handed me off to a third salesman. The third salesman was running finances and when he got ahold of my household income, he pushed very hard for me to buy a more expensive car. Of note to all salesmen, just because someone can afford a nicer car, doesnt mean they should and that attitude is a huge turnoff. Then when they gave me a trade-in quote, the manager came in and when I explained to them that they were offering significantly less than blue book trade in value, they proceeded to mock my car and tell me what a piece of junk it was. I loved that car. Even after their pressure tactics, I left very unhappy about the entire situation and got texts for days from them that other people are about to buy your car, make an offer now if you want it. I went down the street and bought a very nice used car with literally 25% of the hassle and a trade in value that matched what blue book said. I think I would only go back if I wanted one of the brands that only Jackie Cooper sells, wouldnt recommend for used cars, even luxury ones.

I found the exact-optioned, color combo 2012 Land Rover LR4 I had been looking for online at Jackie Cooper Imports. They are in Tulsa & I am in NE Florida. Mike Gaston was great; very responsive & professional! Thoroughly went over the vehicle with me & instilled my confidence for this long-distance, sight-unseen transaction. Doug in Business Office was great, too. Mike even hooked me up with a fantastic shipping agent. The LR4 arrived today & my wife & I couldnt be happier! Highest possible recommendation for Mike Gaston & Jackie Cooper Imports! You will NOT be disappointed! Thanks again; were VERY satisfied customers!

Exceptional service.

From Steve to Jarrid and then Chuck, each of these outstanding men went above and beyond in each of their areas to make my purchase to be one of the smoothest Ive ever had. Also I had never financed before always bought outright so this was my first finance experience but the process was so painless, thanks to Chuck. Jarrid has kept in touch with me and continues to be there for me if I have any questions. Steve and his team has the classiest most professional car lot Ive ever had to deal with. Definitely recommending to everyone and anyone looking to buy a car.

Great customer service! The entire staff treated us like we were at home. Our Sales Rep, Nathan, was outstanding as well. Very friendly! Not once did he make us feel pressured to buy a vehicle. I would definitely recommend Jackie Cooper for anyone looking for a new car to buy.

Purchasing my car was an absolute pleasure! Mario exceeded all and any expectations and I will return for my next car because of him

Greg was a nice “sales guy” to start with but ended up getting up out of his chair and acted very aggressive. I will never come back here. Lowest offer on my car plus cars are much higher than average. Highly discourage buying here.

I literally told my parents last night that when you buy an automobile at Jackie Cooper, you dont just buy an awesome driving machine, youre also buying a team of caring professionals that do whatever it takes to keep you safely on the road and happy while doing so. I have developed meaningful relationships with the sales and service department at Jackie Cooper, and I will never buy a car anywhere else. I consider Greg Gleeson nearly part of my family. The service experience is always pleasant and timely. The entire staff is friendly and shows that they care about me (the customer). I actually feel like I need to bring a thank you gift to the people that took care of me and my car during my service.

Smoothest car buying experience ever. Not pushy and no stalkers. Wife and I bought a used car that happened to be at this location and, if we ever buy a brand new car, Ill go see Mikey first! Top notch service and fast.

Great experience and very kind and down to earth people. Great follow up as well.

Best car buying experience ever. Fast friendly and professional. Willing to work with me and just overall I would not go anywhere else. Thank you so much for making buying enjoyable not stressful.

Nathan did an outstanding job from the greeting at the door thru the entire process of the purchase including following up after the sale and appreciating our business

Ordered a new GLS450 for my wifes 40th birthday. It came in early and the sales manager, Ryan agreed to store it for me until I needed it. They delivered it with a big red bow and they made it a most memorable occasion. Many thanks and Ill be back!

I had a great experience with Nathan Lovell....certainly, will work with him again. Thank you, Nathan....appreciate the good service.

This dealership is really nice and very professional. Porsches and Beamers really beautiful vehicles.

I called these guys at 4pm on a Saturday, wondering if the cheapest car on the lot, a Ford Expedition, was still available. They encouraged me to come in despite the late hour, as they closed at 6. We showed up a little later, and our salesman met us outside, with the car pulled up and cooling off in the 95 degree heat. The whole process was smooth and easy. HIGHLY recommend these guys.

I’m a very cynical car shopper, but I must say that the car buying process with Doc was the best car buying experience for me. He’s personable, professional, fun & knows his stuff! I love my new ride, feel like we got a fair deal & appreciate Doc & the Jackie Cooper staff for taking great care of us.

My Daughter just purchased a used car here her salesman Jerrid cook This was the best car buying experience ever. This is not like any dealership I have ever been to. everyone was so nice no pressure just very laid back. Jerrid and everyone there treated us like family. and the car she purchased had a couple small issues after she took it home she called they told her to bring the car in. she thought because it was a used car she may have to pay for it. no they took the car fixed it and give it back no charge. if you are looking for a new or used car go see Jerrid you will definitely not be disappointed.

Excellent! Great to work with! Mike Gaston and Jackie Cooper Imports were very good to work with in buying my most recent vehicle. We stopped in one evening, met Mike, visited and test drove the vehicle I was interested in. I knew the exact make, model, engine, etc. that I was looking for and would of gone a good distance to get the right price for the car I wanted. For what its worth, I have left the state several times in the past to make other automobile purchases. However, from the beginning, Mike Gaston showed he cared, didnt pressure me, answered my questions, communicated well, worked with me in a professional and friendly manner that made Jackie Cooper Imports the right place to purchase this vehicle. Jackie Cooper had the vehicle we wanted and Mike Gaston was a pleasure to work with through out the entire process. Thank you Mike for taking great care of us. I also worked with Andy Truman and Amy Boling, both were excellent to work with as well. Thank you both too.

Very nice people and beautiful cars

Jackie Cooper Imports sales cars the right way! There are no car salesmen waiting to pounce on you the minute you get out of the car. The salesmen do not pressure you into buying a car. They want you to be a customer for life. When I bought my car here it was the easiest car buying and finance experience I have ever had. I am truly a Jackie Cooper customer for life!

Everything was perfect.

Best car shopping. I have brought 5 vehiclesLooking to buy number 6th.

They provide top-notch service, although they also charge dearly for pretty much everything they sell/do. Of course, what do you expect from Porsche, Mercedes, etc.? At least, they do what they promise, and they do it with expertise and professionalism. Too bad a part of their building is under (re-)construction for long and now things feel a bit disorganized.

Wonderful experience with Sarah and the Jackie Cooper Porsche service team. They take care of you and your vehicle, keep you informed, and most importantly, THEY FIX IT RIGHT THE FIRST TIME! Highly recommend Jackie Cooper Porsche Service.

Typical bait and switch car experience. Drove three hours to get there. Absolutely terrible experience