Great customer service with our sales rep, Jessy. Kyle in financing was very helpful and knowledgeable. Great car for a great deal. No hassle and no pressure. My son financed his first car with no problem. Great dealership.

Riverside Ford is awesome! The customer service is outstanding. Everyone starting from the service advisors to the payment center are so friendly and attentive. They give you frequent updates on your car repair. I felt heard and safe. I am especially grateful to the service advisor, Daniel Visor, for his help. I would absolutely recommend going to Riverside.

My sales rep, Chris M, provided excellent service. He was attentive and responsive and answered all of my questions (I asked a lot). I shopped three local Ford dealers and received nearly identical quotes from each. But I went with Riverside because he gave me a better experience. Thanks, Chris!

Car trouble is no fun at all! With the lack ofrentals available/ courtesy cars available it aids in the inconvenience to my your car in the shop right now and be pulled from work, etc without transportation.Randy Pierce made a frustrating experience not only manageable but enjoyable! Randy helped me get a car through enterprise, and handled every step along the way with care, and professionalism.Highly recommend car service at Riverside Ford, the staff goes the extra mile to ensure your needs are heard and met!

Took my truck in for service and a recall. Staff is friendly but the communication is lacking. I left two messages for my service advisor and he never returned my calls. Again, friendly staff but need to communicate with their customers about the status of their vehicle. Also, the initial text I received when I dropped it off had a contact number for the advisor and it was not a working number!

We were traveling across country, it’s difficult to find a service center to help you and it’s stressfulThe service center went above and beyond to help usHe ( manager) was truthful and helpful and we were able to make it back to arizona following his suggestions!! I would highly recommend anyone to use your service team !

Got me into the shop in a timely manner and fixed my truck up right the first time in! Will gladly continue to do business with these guys!

Zack took great of me and my car. He kept me up to date. He made sure I got my rental, and that I was happy with everything along the way. When I picked up my car he had it cleaned and waiting for me so I would not be late for work. I definitely give Riverside a 5 star over all. Buy your car from Chris McClintic. If you need service they are all good there. Although Zack is the best.

I stopped by for an oil change, new fuel filters and air filter. I specifically told Greg in Service. That was it. Nothing else. Dont touch anything else. And to not add DPF fluid. Two hours later I get my truck back and pop the hood. The windshield washer fluid cap is off. And they reduced the tire pressure on my custom wheels/tires. Instead of asking to make sure they just let 10psi out. And left them +-5psi difference between the inner and outer tires.. Now I cannot even use my truck before finding somewhere to get air and crawling around under it. Would not recommend. And will not be back.

It’s so good to know that your local service department takes pride in what they do. Took my vehicle in for an oil change and was provided with wonderful customer service. My advisor took the time to explain everything and made sure I understood. Definitely trust them with my vehicle needs.

I think the techs here do a fine job and the advisors are adept at identifying the problem with any car. Several years ago, after having bad experience elsewhere, I brought my Taurus here and have gone nowhere else since.

Overall, very poor experience. Bad service, no communication, wouldnt honor the loner vehicle agreement, took 15 days to change a radiator hose and fill with coolant, when when vehicle was taken in, no problem with battery, when picked up, it needed a new battery. 350.00. And was told it is a maintenance issue, when I have purchased pretty much a bumper to bumper warranty, and had the vehicle less than 90 days. So, very poor experience. Absolutely wouldnt recommend.Also had almost a full tank of fuel when taken in,and picked up empty. No wash or detail.and 3 out of 4 vent air freshener are missing. I will never purchase another vehicle at this location.

The sales reps were extremely courteous and knowledgeable about the services they offered. Explaining everything in detail, products and carefully estimating how much time it takes to do the job. Zach is excellent at accommodating his customers. Great job, thanks Zach.

Fantastic customer service, working around ways of traditional buying experience. Highly recommend you work with Corbin. First time I’ve bought a vehicle via text and it was fast, easy and meet all my needs.

We will not be back. We took the car to have a seatbelt replaced they had ordered for us. We took the car in at 9:00, which was our appointment time, in the morning and did not hear anything from them the entire day. The next morning, we waited until 10:00 to call and find out the status of the car. They said they would return the call. At 10:30 we called back and they said they had not even started working on the car but were getting ready to pull it in the bay. We said not to bother, we are picking it up. When we picked the car up, the service advisor said it always takes at least 24 hours before a car is taken care of. We had a 9:00 appointment and 24 hours later, the car had still not been seen. We could have kept the car and brought it in when it was ready to be seen. It is inconsiderate of the customer’s time.

They fixed my car and left it in good condition. Thank You and can we have the Ford Focus back? Thanks. Victor Jr.

Incredible experience from start to finish. Constant communication from multiple departments. Utilized their aftermarket team for some wheels and tires on new vehicle. They jumped all over it. Texting with photos of options, etc. Best dealer experience I’ve had.

Communication could be better even if there are no updates to report. Parts took forever but the loaner was nice. I had the windshield replaced while other services were being done and there were tiny shards of glass left on the dash and shifting area. A quick vacuum or dusting would have been appreciated as the whole process from waiting on loaner til pick up took nearly 3 months.

Took my Ford truck to the dealership for an oil change and tire rotation. After returning home, I discovered they had not rotated the trucks tires. I telephoned the dealership to inform them and could only leave a message. The dealership has not returned my phone calls. I waited nearly an hour and a half during my appointment time for Quick Lube service. Not at all quick or complete.

Damaged tire in Tulsa road construction on union Ave. Needed to make a trip. Discount tire and Sams promised delivery, but havent. Dealer where I bought car in BA only wanted to sell a set, not one. Now I remembered why I quit them for service. Dealer two told me two distribution centers in Tulsa have tires but he didnt have runner avail to pickup tire that day.I stopped by riverside and they confirmed availability at two distribution places and said they could pickup tire and mount before closing. They did as promised and I made the 1100 mile trip as needed. Riverside went out of the way, communicated very well and gained a repeat customer. Very happy. 😀

Bought a 2016 ford f-150 platinum, the tires turned out to be from 2010, the wheel bearing was shot. Radio hose was bad. The service department is a joke. I have spent over 2,000 in repairs and have made 4 payments. They do not inspect or certify their used cars. My old car was on the lot in less than 24 hours after the deal. I paid for the warranty that they make it very hard to use. Buyer beware, go anywhere but here.

Jeff, the head of Riverside Fords aftermarket department was amazing to work with when it came to picking out some wheels for my sons truck. He took the time to speak with both my son and I about the style he wanted, the budget he had and was able to pick out a perfect set of wheels. His guys had some issues getting my lock lug nuts off(my fault, not there’s. I lost the key) but they worked on them until they were off. Hardest working crew I’ve seen. My over all experience was fantastic and have already recommended Jeff and his team to several people.

This was the most pleasant car buying experience that I have had in over (50) years.The salesman Logan Ranger was very helpful and truthful about the truck.I will definitely purchase another vehicle from them soon.

Love love love working with Riverside Ford during the purchase of my first new car EVER! Corbyn, Jessy, Mike and Jeff have all been awesome and I’ve never seen a harder working financing department!

Donna was simply amazing. Amazing woman of God who helped me get a new vehicle so that I can have more room to take kids to church. She has tons of experience, not a pushy saleswoman, and a genuinely sweet lady. Otis also was able to help me with my interest rate and go to bat for me about military student loans that were past due that I dont owe. Beyond great experience!

Emma in service was wonderful to deal with. The whole staff is awesome at making you feel apart of the family. And have Bobby let you test drive the new Bronco! He is a wealth of knowledge with that vehicle!

Our experience with the whole crew at riverside Ford was extremely pleasantly. Chris was very nice and helpful. He was honest with his recommendation and patient with us along with our kids. We didn’t feel pressure into buying anything but we end up coming home with a brand new car. Will definitely recommend chris to our family and friends who will be looking for a new car.

Bought a car through Riverside a year ago, had horrible experience with getting the tiny fixed on my brand new Ford Edge. The salesman was absolutely no help after the deal was done. Now I’ve since traded it in for a Jeep and canceled our gap, we turned in all of our paperwork and now 3 months later still no check and it’s impossible getting in contact with the finance department. After buying my edge we only ever used Bill Knight Ford and they are hands down better than Riverside.

This place was great. Cale (my salesman assoc) did a perfect job listening to what I wanted & needed. No pressure sales with a team that got me all the coverages & specifics I needed perfectly. Ill be buying my familys vehicles here & with Cale from here out & would suggest them to everyone else for sure.

I cant say enough nice things about Riverside. From the service guys too the sales manager, they really took care of us. Go find Bobby! Brad the best salesman Ive ever worked with

Fantastic service. Dropoff was easy and I was able to pick my truck up 30 minutes before they were supposed to open. Will be back soon enough for my next service. Love that they use a text-system for updates on your vehicle rather than forcing you to play phone tag if you have a tight schedule.

Told them what I wantedThey gave me a priceOrder the truckHad a few things done to itGot it all put togetherCame and picked it upEasy to do business withTop notch peopleThanksKelly

Vue and staff did an incredible job! I was very happy with the level of service, professionalism and attention to detail I received. Vue went above and beyond to get my car in and get it fixed in a prompt and courteous manner. Outstanding job I cant thank him enough!!!

I signed up on line for service appointment, my new trucks first 10000 mile oil change for $49. Turns out it was $78, but the salesman reduced price to $68. Nobody read my requested services remark that the mirror on the drivers side, the plastic is now cracked where I tried to fold it in to squeeze into my garage. He said its going to cost $1000 to get it fixed. He said theres no one to work on it today. Took two round trips from Owasso to get it paid for. No more trips to riverside on bad Elwood road

As we pulled up Logan helped us get to Rick. Rick was awesome and hooked us up with David. He did an awesome job at getting us our Ranger. He even helped detail it out. We would highly recommend Riverside Ford. They are all friendly and helpful.

Our salesperson Darnell was the best. He was prepared and had the car pulled into a bay to look it over as it was raining. Sales Manager worked with us and we felt like we left with a good deal. I would recommend Darnell Butler and Riverside Ford. Great service.

I will definitely be using this dealership for all of my future car needs! My service technician was Shane and he was absolutely amazing. He kept me up to date on everything that was going on with my vehicle and was very informative. Due to his exceptional service I will be a returning customer. The cashier (didn’t get her name), was also very sweet and friendly! Thank you two for everything!

Ricky and Jeff are great guys, all in all the whole Riverside Ford Team will go above and beyond to ensure that you are perfectly taken care of.

Great Experience! We worked with Bobby Chartier a few days before we made the 2 hour drive to see the car we were interested in. He was so helpful and easy to work with. Bobby made sure it was worth it for us to make the drive. Once we got to Riverside, Bobby did not string us along or make us wait forever while negotiating. We got a great deal! We are so happy with Riverside Ford of Tulsa.

My car was In the shop for 7 working days with minimal communication until I contacted Fleet in the 2nd week.When the car was towed to the dealership there was no call to investigate what the issue was to repair. I had to call to initiate work on the vehicle the following day. Then the service person I spoke to was gone on the 3rd day and I had to call in again to discover his departureAs this is a fleet vehicle I was told by fleet no one contacted them for approval for work.If communication efforts were enhanced this would help with planning for being without a vehicle for so long.

Vue is my guy! He is over qualified to work in the position he is in. Helped my mom. Joe Cyr! Thank you as well.Patrick Wooten! Slaved away and stayed late for the job. Much obliged for this guys! My mom is more than grateful. Lord God bless you guys!

I wont be coming here again it took 2 months for me to get the title of the pickup they sold me and I hope that it only has a sensor out that I have to get fixed and the staff did several small things that gave me the impression of a wham bam thank you mama situation so if you go here be careful.Update definitely be careful some questionable stuff happened to me.Last update I will never shop here again they sold me a truck that had a rodent problem and wires were chewed so if you do shop here be careful.

Vue is the man! From start to finish he was up front about the process, told me exactly what was going to happen and kept me informed about everything. We got our expedition back and it works like nothing happened. I will recommend riverside Vue to everyone I know.

Logan Ranger was an awesome car salesman. He was polite, wasn’t pushy and genuinely cared about helping me find the right vehicle for me. Oh and Otis the manager was awesome! We will go to Riverside Ford for all our vehicles for now on.

Somebody from management needs to contact me soon! I bought my truck March 14 and they’ve had it in the dealership for a month! They have had my truck multiple times in the shop and can’t fix it. I’m in my third loaner, rented and borrowed trucks to get my jobs done. At this point, I want another truck. I’m done. NOT HAPPY. Thanks

Salesperson was perfect - not pushy. and patiently showed us many vehicles.Very informative, high knowledge level and very professional.Finance was handled in expeditious manner that was efficient and professional.Met all of our needs.Excellent experience.

Ford Service representative was very courteous, and quickly retrieved my service history. Asked pertinent questions regarding my service and then had the Taurus delivered to the service bays. It took less than an hour for my “the works” service. The rep then explained what was performed and what parts were required to keep my car safe and in great mechanical condition. I was very satisfied- as usual, at Riverside Ford.

Best place to buy a car. 30 minutes and we were out the door. Best record ever!!! Friendly people and fast service. 3:30Oops well. They dropped a star. Still waiting for finance. 4:45. 15 more minutes and I drop one more star

The dealership was nice and our salesman Bobby Chartier paid great attention to our wants and needs in a vehicle. Overall a good experience and love the Ford Expedition.

One of the best Ford dealers in town. Very helpful with a difficult fleet vehicle issue!

The service department is always helpful and quick to service my vehicle and to answer any questions I might have

Fantastic experience from the time I dropped my vehicle off until I was alerted that it was ready. No hidden charges and all work done that was promised for the cost I was quotedHighly recommend visiting Joe Cyr and the Riverside Ford team

Our salesman, Ransom was great to deal with. He not only made our buying experience fun but he wasn’t pushy and he was knowledgeable. Financing was quick and easy, Charlie was very knowledgeable and gave us some useful financial tips. Riverside Ford has definitely gained a lifelong customer.

Every person I met at this dealership’s service department was incredibly kind and efficient. I used their shuttle service and got The Works done for my Focus. I’ve never had a quicker or kinder experience. Their facilities and waiting rooms are also extremely clean, which helped me feel a lot safer being there. Thank you Ryllie and the rest of the team for all of your help! I’ll definitely be back!

The service department is amazing, especially Brandon. He made sure to keep me informed on the status of the repair, even if nothing had changed. I appreciate the transparency. He totally went above and beyond of what I have been accustomed to with other dealers. Keep up the great work Riverside! You have gained a customer for life!

I was running late due to construction traffic but the got me in and out quickly for our 40K service. Very professional and quick. Appreciation is tremendous on my part!

Donna was very thorough and knowledgeable. I never felt pressured or pushed to make a decision. I am so excited about my new truck!

We were traveling and needed an oil change. Everyone was very nice and job was done quickly. Thank you for taking care of us!

Very pleasant experience. I walked in mid afternoon for oil change and fuel filters on my F350 and was out in less than an hour. Everyone was friendly and helpful. Highly recommended!!

The service manager, Joe Cyr, really took care of me and my issues with my 2017 Ford Focus. He took the time to listen to me and come to a fair price for the repairs needed. Recommend Riverside service department for all your needs. “Joe Knows!”

The entire staff was courteous and knowledgeable. Very professional and kept me informed as to what was being done to get me back on the road. I was offered a loaner car for a few days. Great Customer Service. I was very satisfied with it all.

My husband and I had the best car buying experience in Riverside Ford of Tulsa! This is the best dealership to go to, most especially if you are a Hispanic or a veteran. Our past experiences made us dread going to a car dealership. When we went there on 12/23, we only accompanied my in-laws to buy their car. Jessy, the only bilingual sales rep in their dealership, helped out my in-laws (who prefer doing business in Spanish only) amazingly and efficiently! Everything has been done very smoothly and really fast! My husband, then tried to see if we could consolidate our loan for a car that was totaled due to a car accident in March (we did not have GAP insurance because the dealer that sold us that car did not explain GAP). Although that’s not what happened, Jessy and their finance department worked hard and was able to find a great trade-in for our 2016 Nissan Rogue with some issues (the dealer that sold this to us was not completely transparent about the issues that the car has). We had to go back the next day because we did not have enough time, as it was already 7 pm when my husband asked Jessy about our options. He showed us a Ford Escape 2020 that he said that we got pre-approved for. My husband and I did not have high hopes, as we were told in a car dealer before that we got approved for a car, then only to be told that we got denied after 7 hours of waiting! The next day, they immediately finalized everything once they opened, and Jessy told us the good news that we got approved and asked us to come in so that they can discuss everything about the deal. It was only a few dollars difference for what we were paying for the Rogue and this is a new one. They also was able to snag some rebates for us because my husband is an Army veteran. Towards the end, Randy, the director of operations, actually went to us and checked on us personally to make sure that we were taken cared of well. Another great thing is, when we noticed that the tires had low pressure and the service people already left, Jessy did not hesitate to go with us to Quiktrip to personally put air on our tires. Talk about going above and beyond! I definitely highly recommend Riverside Ford of Tulsa if you need to buy a car!

Great experience!! They really worked with me and I got what I wanted. Mike Charles was my salesman and he was fantastic, I mean how could you not be with two first names!! I will definitely be referring my friends and family here.

A very simple and quick experience. Richie, Senior Sales Associate answered all my questions and informed me of all the features on my new truck.

The Service Rep was very professional. Mannerism was especially very good. We didnt have to wait a long length of time. I recommend this Dealership. I am very proud to have my truck serviced here. Thank you very much!!!!!!

We are so happy with our car buying experience with Riverside Ford! We found our car online and had a deal done all from home. They even found us a way better interest rate than we thought we were going to get. Mike Wolf was our sales guy and he was super friendly. They delivered the car to us the next day from Tulsa to NWA! Awesome customer service.

Joe Cyr and Vue are excellent in service. I serviced with Vue at another dealership before and was glad when I saw him there. He makes sure to get it done. This is my second time in for service, the first time, I was getting a lot of work done and they ran over trying to get it done, no big deal. I didn’t even ask, but Joe went above and beyond what was expected. I won’t get into details because, I wouldn’t have expected what he did for me. Awesome service team!

Vue Kue was great and very knowledgeable. Very respectful and great with updating me. Definitely recommend him for future repairs and will recommend Riverside Ford of Tulsa to everyone.

Riverside Ford of Tulsa is the Boss best place yet, they get you in and get you out, they explain in detail what the services were and out the door I went.I will be back. Way to go Riverside Ford.

Called mid morning after having my keys stolen out of my truck overnight. Danny was extremely helpful and gave me pricing immediately. He met me at the bay and had me a new key within the hour. Exceptional service.

Very professional. I have been a faithful Ford owner for 30 + yrs. Had me in and out in less than an hr.

I want to thank the staff at Riverside Ford they were very pleasant to deal with. I told them what I was looking for and what price rang payments and they took very good care of me. I will recommend them to all my friends and family that are looking to purchase a new vehicle. Thank you all so much for a great experience.

I think the people were very nice very professional and I actually use them all the time thank you

Im disabled and had fallen right before needing to have car s me at dealership... I gave information to tow guy and they took care of it for me. They were very pleasant. Thank you Riverside Ford of Tulsa

Went in for an oil change and modem reset. While it took about 3 hours the first day I was offered a loaner until the modem issue was worked out. I was so glad this resolution was offered so I wouldn’t have to come back several more times. Very happy with the service department and Rileys assistant with getting my vehicle taken care of.

Great place and run by good management. They take care of their customers.

Wow! These folks are spot on when it comes to customer service. Knowledgeable and friendly. It was a pleasure working with them in the service department. Blake took care of my vehicle and Betty shuttled me to and from home while they did the work. Ill return to deal with them without hesitation. Thanks guys!

I Love Riverside Ford for all they do for all the customers that come in. Donna has sold me 2 cars in the past 7 months and she answered all my questions. She was very knowledgeable and never did I feel pressured.Thank you Donna, Otis, Charlie and everyone else that made my new 2020 Mustang purchaseso much fun and stress free!!!! 🎶🎶🎀🚦

I was searching online for the 2021 Ford Bronco Sport and Riverside Ford had the model and color I was looking for and it was in transfer. I plugged my info in and Chad Gleason reached out to me. He made the entire process fun and easy. I have never had an experience like this before. He was great. Also worked with Otis and Charlie (Finance department) (I think that was his name.) It was a great experience from walking in to driving away. Thank you everyone at Riverside. I am eagerly waiting for the new ride to arrive.

Great deal on a really unique vehicle. Everything my last F150 had plus the Powerboost upgrade. Gets great fuel mileage and plenty of safety features. The added bonus of decreasing my insurance costs. Also if you ever need to personalize your vehicle (whatever make or model) their accessories department does AMAZING work.Overall great experience!

Darnell Butler was our sales associate. He was most pleasant to work with and quite knowledgeable. He made our Ford experience quick and efficient. Would gladly recommend this dealership and this sales person to all my friends and family.

While every Ford dealership in the city had a two hour wait time for service Riverside Ford had my back. I came in for an oil change and air filter and although they could not get an air filter for my vehicle the service staff was quick and efficient. I will definitely be taking my Ford vehicle back there for service in the future.

I needed a new key fob for my Ford Explorer. They had it in stock, programmed it, and had me on my way in a timely manner. Thanks Riverside Ford.

Excellent service - prompt, efficient, and helpful. Next time I am in the area and in need of service, Riverside Ford is definitely the place I will go.

Great, fast service! Advisor Cody Ryker is professional and knowledgeable!

Outstanding service! I called yesterday to get car serviced, they made appointment for this evening, they got me in and out within 1 hr and even washed my car for me.

Very organized, punctual and Professional!Chad was very helpful with showing me the vehicle and getting me into the dealership and out .I walk with a walker so Chad met and exceeded our needs to see the 2010 Escape and make a fair deal.

The finance department was absolutely horrible and the customer service all around was poor. We were made to feel like an option as a customer versus that we were valued and appreciated. We will never be doing business here.

100% recommend riverside ford Jessy G made my buying process SO easy and went above and beyond to help me! Go see Jessy!

Riverside Ford folks, have always looked after me, my family and my truck.. and my little Ford Escape. Thanks to you and your super team.

I needed a good Ford dealer to service my Escape. Having relocated from Michigan I chose Riverside from their website. First thing check my tires and sensor. They accommodated me right away. Friendly and good listener. I will be back. Excellent knowledge snd customer service.

We are new to the area and needed service. We were extremely pleased with Riverside Ford. They were very pleasant, helpful and efficient! We will only use them in the future!

I would only complain about two things. One I was told I would have my car done by the end of the day if I got it in by the morning which changed when I got there and that’s fine I get it will change but they way it was told to me I feel as tho was poorly executed. Then it seemed very disorganized when I got there although everybody was very nice.

Fraudulent near criminal service. For a water pump repair for a 2007 Ford Edge that also needed airbag recall work was quoted 1600 labor 700 parts on an already obscene Google est repair cost of 1300 to 1700 dollars total. After nearly a week was told the job would cost not 1600 since we had new parts, not 2300, but 3000 dollars!!! This is my sons first vehicle and a great lesson on all the disreputable crooks that fly the Ford service banner.

Great parts selection BRAD at the counter was very helpful!! Thanks again

Disappointing experience.. I have a Ford Focus that had the recalling the transmission. I have taken the car there twice to have it fixed under the recall warranty. The transmission started having the same issues as before and so I brought it back in. I explained to them what was going on with the car and told them it was the transmission. After a few days later I was sent a text of an invoice for the cost of the repair of over 3000 dollars! I called to inquire about the recall warranty covering the cost only to be told it was no longer covered. I chose not to have a transmission fixed because it never worked properly before and was supposedly fixed after the 2 other times they fixed it. I went to pick my car up and was charged 132 dollars for diagnostic testing. Even though I knew what was wrong and they had record of previous issues. I will not pay to ha e a transmission fixed when it never worked properly in the first place and they supposedly fixed it twice...

Prompt and courteous service Competitive prices for tires.

Great experience here. Clean, friendly and knowledgeable service staff.

Extremely helpful and knowledgeable. They answered all my questions and stayed patient through my decision making process. Toby went above and beyond with customer service. I would definitely buy here again.

Entire team was helpful. Shuttle driver was prompt with taking me to work and picking me up after vehicle was ready.