Casey and the guys at Briarwood are top notch! They are fair, quick and always looking out for the customer. They will check for recalls or extended warranties to try and save the customer money as opposed to just fixing something and charging a ton of money. Been going here nearly 7 yrs. and Ill keep coming back
Experienced, honest Auto Repair for foreign & domestic cars.Briarwood did a great job to repair my 2007 C230 Mercedes. Great customer service. Which, included Uber service for drop-off, and pick-up. Continuous communication while my car was being inspected, and scheduled for repairs. I will take my Benz back to Briarwood for its next repair. Thank you Steve and Brett.
Briarwood is such a great place. Had to have some work (a lot) done on my Land Rover. they worked with my husband on what the best option for us was and the work was great. There were a few hiccups with getting parts in, and my car wasn’t done when it was supposed to be, but they were very fair when it came time to settle the bill. Madge (my car) has been in several more times and they are always so professional, friendly and ready to help. We have been so pleased with the work that has been done. Love this place!
Great communication. They really went above and beyond for us and my mini Cooper!! Now she is running great and has her zip back!!
I chose this place because I bought a hybrid and when you Google hybrid mechanics Tulsa, theyre the first to come up. Ive had a few things done here so far and its all been great. Theyre really nice and Steve that runs the front takes his time explaining everything in detail, which I really appreciate. They come across as trustworthy and they came in under the quoted price. They didnt do any of the work until I had agreed to it. I would give them 10 stars for communication. When they did my oil change they checked everything and printed out a list of things I will need to take care of with a timeline of how long before its completely necessary. Being able to plan for some of that financially is great. I didnt feel any pressure to get work done I cant afford. Theyll also pay for you Uber when dropping off and picking up the car. Be sure to grab theyre 1/2 price synthetic oil change coupon off Groupon. I totally recommend this place.
I love this place but I didnt like the service today. The guy acted like he couldnt help me acted like it was an issue to schedule an oil change. I drive 30 minutes just to come to this location because they fixed my tire and the customer service was amazing. The guy with the grey shirt on today was rude
Nice facility, nice employees. Very user friendly electronic layout to their business, helps with keeping records and payment, etc. I have paid for nearly every oil change my cars have ever needed done, to be performed by a shop. This was double what I’ve ever paid, and it’s a Mercedes, and not my first. I believe they are reputable and do good work, but charging $18.57 a QUART for oil that walmart sells for $22.37 for FIVE QUARTS surprised the happy out of me. They were gracious to give me the groupon discount so the total wasn’t $200. Labor was $20 and oil should’ve been about $60 with markup….still $192 for an oil change that should’ve been about $90. Just a heads up
They were friendly and seemed to charge a fair price. Would go again if I lived in Tulsa.
I’m a fan! Great service, clear estimates and thorough check. Plus, they even gave me a ride to work!
I have been with the company since 2016, and my experience has been exceptional and positively fantastic. They are very honest, dedicated, and committed to the general satisfaction of each customer. The quality of work is exceptional, their work delivery is timeous; needless to say that the MD gives individual attention to everyone, plus make personal sacrifices to see your work done. He respects everyone no matter where you come from. This company is an exemplary epitome of what a good business should be.
We have been so very pleased with this shop. They provide the very best in customer service. We really appreciate the thoroughness of the services offered. The point by point report provided to give an idea of required & needed services. We also appreciate that we can ask for needed repairs to be listed in order of priority so that we arent overwhelmed with what needs to be done. We can schedule the needed repairs according to the needs and our budget. Never any pressure to perform these tasks beyond what we have asked for, however it is comforting knowing that our vehicle is in the care of very capable technicians and these repairs will be completed accurately and efficiently. Your vehicle is safe in the care of this establishment. Thank you Briarwood for a wonderful experience!
Diagnosed fast and accurately the problem with my Ford Flex and was able to suggest future repairs. Honest and didn’t try to haggle me into more expensive services. Will use again!
Casey was very courteous and helpful. Aaron the mechanic did a great job and provided shuttle for me. Their prices are competitive and I appreciated the new customer discount.
I love this auto shop! Steve was so so friendly over the phone, and patiently answered my questions. Both he and the mechanic explained the issues very well, and worked to make sure that we stayed within my budget (which, honestly, was not easy to do with the amount of work my car needs).They ordered and paid for an Uber for me to both get home and come back! They also sent me emails with the receipt, suggested future services, and they gave me cost estimates on everything in chunks so I can afford it.Great job, y’all!
Nice clean professional place they took good care of me when I was there and had my car out on time
Very good people and very honest had my ac charged and they did wonderful hoping to use them again.
My wife and I absolutely love the team at Briarwood! Theyre always quick to diagnose the problem with our vehicles, prompt on informing us if there are other issues that need addressed, and we definitely love the text message that informs us of future maintenance needs that our vehicles need. If youre looking for a great mechanic shop with great people this is definitely the place to care for your vehicle!
Briarwood is a trustworthy place to take your car. They are excellent mechanics and timely in getting your car fixed. They take good care of you. I have been coming here for a few years or more, and its the best place to get your car repaired. They also have a sense of humor.😃
Im so appreciative to have had Briarwood recommended to me. They were kind and they send a full diagnostic report to you that breaks down what needs to be done and how emergent it is. It helps with so much of the guesswork.
I began using Briarwood Auto Service when I returned home from college with my car - My family had recently moved, and I needed a good repair shop to service my vehicle. Briarwood has been excellent! They do quality work at a good price, and they provide feedback on your vehicle through written content and photos. Briarwood is excellent. 100% recommend!
Great service and even better customer service! I’m always greeted with a cheerful and genuine hello from staff! They were very professional and welcoming! My car was done in one day and they even sent me an Uber to work and to bring my back to the shop when my work day was over! They made awesome recommendations for future work on my car but weren’t pushy and provided all of the recommendations in an email! Top notch auto service here in OK! I’ll always come back!
Excellent service. I didn’t have to wait at all to be seen hardly. Didn’t even have an appointment. Price quote was a great deal.
Briarwood Auto is the most honest full-service mechanic shops Ive ever taken my vehicle to.From my career of over-the-road driving to heavily used construction trucks, Briarwood Auto never disappoints in the detailed repairs of each vehicle Ive owned.The most impressive part of what they do is the timelines... They understand that my vehicles make me money and when one of them is done, its costing me.The professionalism I have received over the past decade will keep me and my family coming back for years to come.
Briarwood Auto is a very professional shop. The lobby is very clean nice and comfortable. I’ve only been there for oil changes for a Mustang GT I no longer own. I know the Mustang was happy leaving Briarwood with new synthetic oilI definitely recommend going there for the many reasons I previously mentioned.
From what I experienced in this shop, I can tell anyone, that this shop really and very highly recommended! Mr.Casey is very good and very professional in explaining everything to me. They fixed two of my cars,Porsche and Mercedes.I’m glad somebody recommended this shop to me. Good job,keep up the good work.....
I have dealt with dealerships and other businesses that have not had the customer service, attention to detail, and willingness to go the extra mile for their customers. Being a woman, it is important that I feel comfortable with the people and their business practices and also to be heard when I discuss the possible problems and causes with my vehicle. Briarwood gives me that comfort and they are HONEST with their work. They also give recommendations on things that I need to keep an eye on and what things need immediate attention. I will recommend them to anyone 100% and trust them 100%.
Our friends have used Briarwood Auto for years, so we decided to give them a try due to dealership shops raising prices to even more ridiculous prices, Wal-Mart causing damage to a vehicle during a routine oil change and other issues at other shops. Briarwood was as awesome as our friends had stated! They got our vehicle in and repaired it promptly, were knowledgeable about recommended maintenance that actually needs done, and were very reasonable priced for labor.
Great service everytime! Ive been a customer for seven years. Call them, go see them ... tell them Rick sent you!
I’ve been taking my cars to Casey & his crew for years from oil changes to service issues. They have always been kind & honest & they tell you the truth about things that need to be done & they tell you the costs upfront. They even will do a courtesy check on a new car you are thinking about purchasing. I highly recommend their services.
I brought my suburban to Briarwood on a recommendation from my friends shop AirQuip 2 buildings over. I had my buddy put in a abs brake controller but it came with no programming and my buddy did not have the programmer. A friendly Briarwood technician programmed it explained everything to me properly he test drove my suburban after and it was perfect! He also found a diagnostic code in my traction control it was a brake sensor on the brake distribution block my buddy easily fixed. Thank you Briarwood your team rocks!
A great friend of mine worked for them and he recommended that I check them out. They have always been professional and helped keep my cars running. I prefer them over anyone else in the Tulsa Metro Area.
I started using Briarwood Auto Services last year since I recently moved to the area. They have been very professional, they always explain in detail and I do enjoy the inspection reports. I highly recommend them and will continue to have my car serviced there.
Another great service with these guys. Always fast and courteous. Parking lot is a little on the sketchy side, but that means they are busy. I will return 100%.
Amazing staff. Very quick service. We love going. The lobby is nice as well. They care about their customers.
I worked for a Flower Shop for 10 years and this is the only place our van was taken to be fixed. No problems at all. I also took my personal suv there and the did great work. Thanks
Briarwood Auto is a great shop! Always met with professionalism and they will never let you down. Highly recommend!
A family member had work done here both personal and professional. He recommended I take my muscle car to Briarwood for the work I wanted to do on it. Their reputation and quality of work I saw on another customer car lead me to believe that I made the right choice by leaving my car there. The way they approached my needs and the thoroughness with which they examined the car reinforced this decision. I will make sure to edit this once all work is completed but so far Im pleased that I found the place and that theyre working on it.
I have been using it these guys for years and they are marvelous. They lay it out clearly, don’t overpromise and always over-perform.Highly recommend these fellas.
Willing to go out of their way to help even though I did not have an appointment. Quick service and very professional.
I used a Groupon to get an oil change at this business and they were very efficient with their time. They were very professional and did a great job changing my oil.
Very nice lobby to wait in clean and great service
Great service and staff. Been coming here a few years now
Briarwood Auto is a very Professional and Reliable auto service. I would recommend all my friends to this shop.
Great place to take an import car or any car really. Helpful and educated technicians
Found a Groupon for Briarwood & was scheduled the next day! Steve was awesome & I’ll definitely be going back for more than just an oil change!
Briarwood always goes above and beyond to help us when we have car trouble. Its hard finding someone you can trust, and we completely trust them no matter the scenario.
I do not understand how they got all this good reviews, I never got my car serviced there however they screwed me when they bought a brand new seatbelt from me and returned it damaged, the shop owner must NOT be honest enough to admit their mistake and take responsibility either for their poor servicman skills or himself.when I argued with them, they called me an angry merchant.150 dollars would neither break me or make me however I am hoping that karma would get them.
I have used them several times now. They are reliable and skilled at what they do. Definitely recommend.
I used to work at a dealership so I got great prices as a employee, but when I left I soon realized how much they like to charge! after being quoted $800+ to get my alternator replaced on my Scion XB, I went to Briarwood on a recommendation from my old boss, and was pleased to say the cost was almost half what the Stealership wanted to charge. They were polite and never tried to sell me something I did not ask for. I will be getting more work done with these guys! Thanks Casey and crew!
Very well qualified, world class customer service and very thorough in their mechanical diagnostics. This is my go to shop for all my automotive needs.
Really friendly had no problems at all will be back there for sure
Casey and his crew truly care about the work they do. They go above and beyond what is required and dont screw you over on pricing. Highly recommend!
Always great, good honest dudes!
They have great customer service. They are very efficient and the prices are fair! I felt they were being honest with me with the repairs that needed to be done. I would trust them in the future to fix my car. I highly recommend Briarwood Auto!
This company completely exceeded expectations. They are very honest. I thought I had an alternator issue, but it turned out it wasnt. They made sure to diagnose my car properly, and adjusted my needed service to match the diagnosis. Again they are very honest and helpful. It is uncommon to come across a mechanic service that is so honest. I would highly recommend Briarwood, they will exceed your expectations surely.
I highly recommend Briarwood Auto due to their customer service and quality of work. This shop takes the time to do things right in a straightforward, transparent manner. From routine and preventive maintenance to complicated electrical and mechanical issues, I’ve always appreciated their honesty, friendly attitude, and ability to educate those of us who who lack the mechanical know-how.
Cant say thank you enough to Briarwood Auto Service and their staff for all they did. My daughter was attending the US Arabian Nationals Horse Show in Tulsa, upon her long drive up there from south Texas she accidentally damaged the heat shield on the bottom of her gas tank. The minute I called Briarwood Casey was very helpfull between finding and ordering the part to getting the part in quickly and even offering to take my daughter back to the horse show after she dropped the car off. I was even more impressed after the car was dropped off they did a courtesy inspection and sent me a link with pictures and issues found, then Casey called me and we discussed what issues were important to address now to safely get my daughter on the road home safely and finished the work quickly and professionally. Again Thank You Briarwood Auto Service. I recommend them to anyone and wish there was a shop like this where we liveWes Reid, Magnolia Texas
I was greeted with a friendly smile and exceptionally fast service. The fastest Oil change I have literally ever had. They also were happy to help me get some quotes for new tires (front and back) and New struts (Front and back). I was recommend to them by my boyfriend and another friend. I was right to trust them. Briarwood Auto Services was great. I used a groupon to get a $39.00 synthetic oil change for my Toyota. Much cheaper than the usual $89.00 I pay any where else. Thank you, Briarwood Auto for your wonderful service. - Hannah
Very honest & trustworthy. They are extremely reliable with a fast turn around time.They have Performed maintenance and repairs on my truck & everything is always done correct the first time!!! Also up front on any costs & I love that Im contacted before any work is done. Highly recommend them.
I have good experiences with Briarwood.They inspect the whole car when giving an oil change and reccomend what else my car needs to last longer and explain why it needs those things.They also have a nice waiting area and are friendly. They do good work and are honest.My family has used this service for years!
Briarwood is GOLDEN! They went far beyond what was absolutely needed and what I paid for. They are very very reasonable in price and the end result was wonderful.
Briarwood Auto was recommended by another local shop when they werent sure what was wrong with a family members Expedition. They diagnosed it quickly, called with options and then repaired it. I recently took a vehicle in for a new purchase inspection. They were throughout and explained everything to me. Ive not found a shop like them. Would recommend.
Very affordable and reliable. I used to take my 11 yr Corolla to Toyota till I realized the prices were exorbitant
Thanks to the extremely nice owner and staff of Briarwood I made it to my destination in Florida. If not for them I would be stuck in Tulsa, OK with no where to go. They were a lifesaver to me on that day and I thank them as much as I can. I totally recommend their service as they never tried to tell me there was more wrong than there was and got me back on the road in a record time. I really do appreciate it guys. Also, my Joe Dirt offer still stands for that car in the lot Casey... lol
Very professional and great customer service
Everyone here continues to impress me with courtesy and professionalism. I completely trust the people at Briarwood. When they say theyll do something, they get it done and its done right. I value having these guys as a resource for my cars. Thanks again!
Briarwood has been servicing my cars for a long time. I would not take them anywhere else. The entire staff at Briarwood Auto Service are knowledgeable, honest and reasonable. Youll enjoy having your automobile serviced in a professional manner by these folks !!
I like the work Casey and crew perform. They dont shy away from complex situations, and have done great work for me.
Great service and great prices. Won’t tell you that things need fixed that don’t. Will be going back here in the future.
My whole family now takes their vehicles to Briarwood Auto Service. Very fast, professional, clean and friendly all while doing the job right the first time. We feel like part of their family and it shows. The new waiting room is INCREDIBLE compared to what was there before. I couldnt find a more honest auto repair shop with such a convenient location. I noticed Ismael Silvars review below of only one star. I decided to look on his profile and noticed that EVERY review hes written of local businesses has one star. Its hard to take his review seriously, folks.
Nice people, fast service, they nicely done my car oil changed.
Enjoy the professionalism demonstrated by the guys here. Glad to get vehicles in and out in a timely manor.
These guys are great. They care about you and your car. They offer BG products for all their maintenance services which will give you a lifetime warranty on your transmission, engine, fuel, cooling, power steering, and brake systems.Ive seen these guys dig into a problem to solve it, not just throw parts at it.
I really like this place. They take time to explain what they need to do with your vehicle. I needed to replace some expensive brake system components and they found a great deal for me. I highly recommend Briarwood Auto Service.
I have recommended Briarwood Auto Service to friends and family for years and theyve never been disappointed. I have used them for my own vehicles and trust Briarwood completely. They have saved me tons of money over what others have quoted and I have nothing but good things to say.
Always good. Always Reliable. Been in this location for years.
Wont be going anywhere else! Excellent service and overall experience.
Honest shop I highly recommend Casey and his staff are very knowledgable and will not give you the run around will not charge you extra for things you dont need and do same day service and very reasonable in price this was my experience check them out. Los mejores mecánicos en tulsa rápidos y no caros visita los hablan español
My past mechanics experience, which had been with car dealers, was consistently terrible. I always felt that they were overcharging me and recommending things that didnt need fixing. That was before I tried Briarwood Automotive. For a couple years I have trusted Briarwood Automotive with my vehicles and couldnt be happier. The owner, Casey, is courteous, patient and does a great job communicating the issues that need to be addressed. I trust that Casey has my back, will fix what needs fixing and that it will be done right the first time. I no longer have a helpless feeling when I have to get a vehicle fixed. I trust Briarwood Automotive and feel confident that you can to.
Being a mom of 3 kids under 4yrs of age can be a nightmare just taking care of errands. Briarwood not only provides me with excellent and honest service, they help me out with my children if i have my hands full and that means a lot. The staff is VERY informative and give me tips on reducing my maintenance needs. Who else does that?! Thanks for EVERYTHING Briarwood!
Great service, very nice staff, tasty coffee and a terrific value. However, if you get your car serviced expecting it to take you back to the future when you hit 88 mph you will be disappointed. One of these days though....
Thanks for your awesome service
Buyers BEWARE! These guys are disrespectful, untimely and most of all unprofessional. When they say theyll treat your car like their own, they mean it literally. Went in for a simple coil pack change and ended up with my car going for a joy ride and threatened. Great place if you wanna cough up more money than expected. I have my car recorded so I do have proof of everything. Great company you have here
Great service. Didnt try to sell me anything I didnt need, fixed my car.
I took my car in after another auto repair place screwed it up. They were very nice and inspected my car for free and even noticed my oil was extremely low and filled it for free. They explained the issues with my car, gave me written estimates and let me know which items needed to be fixed first. I am definitely taking it back to them!!
Good service! All kinds of salvage parts!
Briarwood has taken excellent care of me and my vehicle for over 15 years...I would recommend them for any of your car needs!
Been going here for years, now that my daughter is driving Im bringing her car here too! Very professional, family style business... and they also have a cup of coffee while you wait!
They had everything they needed to fix my truck. i was surprised that the bill wasnt more.
Great guys. Very honest and upfront. Seriously doubt these guys would cheat you, unlike some of the other garages in town.
Great guys, great work, competitive prices and they care about their customers. Definitely recommend!
Great service, friendly staff
Really quick service and honest pricing for parts and labor, i highly recommend them.
Had some car trouble over the weekend, car wouldnt start and a flat tire. Had to get a jump, got a new battery and put on spare. The engine light had been on for a while, a friend recommended I have it checked out. Took it to Briarwood this morning, the new battery had erased all the codes. They checked out all the commonly known issues for my car and found nothing. I had gotten my tire fixed, but wasnt able to put it back on, they did it for me stored the spare neatly in the trunk and told me to come back if the check engine light comes back on. No charge!!! I couldnt believe it, will definitely take my car there for any repair needs :)
Casey and crew did a great job as usual. The new lobby looks great!
I have been taking my car here for the last year, and I am blown away with the honesty and expertise of Casey and his team. If you live in Tulsa and are in need of an auto shop, check these guys out. Even if you live in OKC, like me, the hour and a half drive is worth it!
The guys are down to earth and let you know what you need before the work is done.
I appreciate their willingness to work with me on determining which repairs were urgent, needed and recommended. Ive found a mechanic I trust and Ill definitely be back for the needed and recommended service.
Im not quite sure why everyones given this place a 5 star, but last time I went I was lied right in my face. I take my car in for an regular oil change, 5 minutes later the guy comes out with a few sheets of paper saying that my brakes are bad, especially the rear ones, only have about 20-30 days left. Also, he says my car has leaking valve gasket cover, and a few other things. Then he quotes me for over $1200 worth of work.I didnt quite believe him because about four months ago I took my car in for the same oil change and the same guy told me my car was fine with 80% brake pads left in the front and never mentioned anything with my rear brakes.So I took my car to Goodyear auto service just to check my brakes and leakage. The guys at Goodyear took all my wheels off and showed me my car had enough pads for the next 5-6 years, then they did a 20 some point check on my car, not a single bit of leakage anywhere. That makes me wonder what would those jokers at Briarwood auto service do if I were really to pay to have them work on my car. Would they just drive my car in the garage and chill for a couple hours then drive it back? UNBELIEVABLE!
Yes I do tell everyone all the time there is no one I would rather have work on my car then BRIARWOOD AUTO, I tell everyone and anyone about their service.....they are GOOD, KIND, HONEST and back up all their work.