The staff were really great at reaching out and keeping us informed. We were in a completely different time zone, which often made communication tricky and varied, yet they handled it with professionalism. In addition, their patience and understanding in dealing with us as first time homebuyers was great. We were especially delighted to find a welcome gift from the Polder group when were able to finally arrive to our new home :).
Awful experience. Extremely unprofessional. Derrick never communicates. In fact, I never even spoke to him over the phone. He sent 2 emails to me total. You will only speak to his team. He never locked my loan in my loan and his team did not disclose that. After 3 months, he had his associate call me to tell me they cant do my loan. Never once was I told there was an issue until 2.5 months of waiting. I asked to speak to him personally multiple times and he never once called. My loan was not that hard either. I have an excellent credit score and the loan to value is 52%. I switched to Nick Tilley at Fairway Mortgage. My loan was locked in from day 1 and closed in 40 days. I heard personally from Nick every week. I spoke with Derricks colleague at Summit Funding in another state and he was embarrassed. He said he would never recommend Derrick again.
The Polder Group handled our home financing start to finish better than any funding source we have ever used. They kept in regular communication, set up video meetings to explain all the options, including scenario planning of our financing (different rates, down payment affects, etc). There were no surprises and no last minute dashes to get them information. Their portal for collecting information was user friendly and safe. The two staff members working with us Leah Variano and Shawn Levine, were professional and exhibited outstanding customer service. They responded to calls and emails promptly. We highly recommend this group if you are looking for home loans.
Derrick and Shawn were very professional and knowledgeable about the loan process. Always willing to answer any questions I had throughout the process. I highly recommend them.
I like that the entire staff was extremely helpful throughout the entire process. We worked with Shawn Levine and she was extremely attentive. I highly recommend working with Shawn due to her professionalism and dedication.
The Polder Group is great to work with, I have done multiple loans with them. Each time, the Polder Group delivered exceptional service. Shawn Levine is very communicative and always follows up on any request or question you may have. I would definitely recommend the Polder Group if you are going to buy a house or refinance. They are local too!
Thank you Derrick and Shawn for all your help in making my goals come true! This was a very important purchase for me and you guys killed it by getting the loan done start to finish in 28 days! Killer job in a CRAZY market! I cannot tell you how much all your hard work means to me always but especially on this one. Thank you for all you do and all your hard work!
If you’re looking for someone to help you with the loan to your house and get you ready so you’re able to buy a home Summit Funding The Polder group is the best place to go there on top of their stuff and make sure that they close on time every time they mad it so easy for me and my husband we worked with Tony
The staff was very professional and knowledgeable. They kept me informed every step of the way. When an issue developed they worked to resolve it with a very positive outcome. Would definitely recommend them.
It is always a pleasure working with Derricks team, The Polder Group. While I work with them as a photographer I get a chance to observe the dynamics of the team. They are full of smiles, energy and driven to provide the best service to their clients. If you are in the market for a new home, selling one or simply need to refinance to take advantage of the current low interest rates, reach out to The Polder Group. You will immediately know you are in great hands. Gracias Ana for thinking of me and greatly appreciate our friendship and partnership. :D
Excellent service from start to finish!! Derrick and his team of experts kept us fully apprised as to our refinance status from A to Z. We were assigned to Tony Trejo and Shawn Levine, and they were nothing short of magnificent. Each document was explained before requiring signatures, and the ability to remotely access, review and sign documents made the process smooth and expeditious in spite of the fact I was in Afghanistan and my wife in Tucson. Entire process took just over a month, and were now locked into a superior interest rate with a monthly payment $200 less than with our previous mortgage. Thank you, Derrick!
The whole process of getting a mortgage for my new home went incredibly smoothly, and I felt taken care of every step of the way. There was steady, clear communication so I felt like I always understood what was going on, and the people were all extremely friendly and knowledgeable. I will always recommend The Polder Group / Summit Funding in the future.
The Polder group at Summit was absolutely AMAZING. They worked with myself and my husband to keep us informed every step of the way. They always followed up promptly on any questions we had. Would definitely recommend to ANYONE looking for a good mortgage company!!
We appreciate all the help we received during this crazy market. Excellent communication, friendly, informative, and quick. My wife and I are appreciative for all the help given. Thank you!
E everyone who I worked with at polder was absolutely wonderful. Everyone had excitement and joy in their voices and always kept me informed of exactly what was going on Shawn Sean was a pleasure and both her and Leah helped us so much on the computer and it was nice to see their faces and help us get through zoom. I cant believe how hard they worked if you ever have a choice I would definitely recommend the polder group. Roma Bailey
Thank you so much The Polder group again. You have help fulfill a lifelong dream. I completely recommend The polder Group for any needs you have. First time homebuyers this is your one stop shop. Confident, friendly and so informative always.
Everyone we worked with was SUPER friendly and extremely helpful! Our questions were always answered immediately and someone was always in touch with us throughout the entire process!
As an assistant to a real estate agent, I am so grateful for the clear and consistent communication from Kait and her team. When we had a snag in the process, Derrick and Kait were quick to jump in and work together with us to resolve the issue. They made a potentially high-stress situation feel smooth. I cant say enough good things about this team!
Worked with a prior lender and they took forever. Tony And Derrick quickly had me preapproved and now I have a house a month later ! And an amazing one at that! truly thankful and would recommend
The team did a great job in closing under crazy market conditions and was very communicative from the get-go. Im very appreciative of their hard work, and am now a homeowner!
Amazing Team! they are very knowledgeable and professional. They did exactly what they said and we closed on my home without problems.
Derrick and his team are amazing. Even with a challenging market they made the process easy and stressless. Shawn’s communication was great and always made me feel at ease. I highly recommend this team for all your home loan needs.
The Polder Group has always provided 1st class service to my clients. Smooth transactions and great communication every step of the way!
They worked great with me. Always kept me informed and would call just to make sure I understood what I had to do. Very helpful and easy process.
We had a great experience working with your team from day 1 till the end. Both Tabitha and Leah were amazing to work with, on top of everything and very responsive and educational. I could not have had a better and more smooth experience working with them.
One of the strongest, most experienced, and best resourceed lenders Ive ever worked with. I highly recommend.
My Buyer client came prequalified by the Poulder Group. The entire experience from start to finish was very professionally handled. The communication was top notch. I highly recommend and will be referring future business!
Derrick and Shannon made this experience easy! Buying a home was a breeze! I had updates multiple times a week and everyone I spoke to had an upbeat personality. Everyone spoke with great knowledge! Even my agent was impressed!! We are grateful to have worked with such a great team!! Especially through this rough time- this process was a breath of fresh air!! Thank you Shannon, Derrick and The Polder Group!!
My wife and I recently worked with the Derrick Polder Group at Summit Funding and they were great throughout the process. In particular, the two staff we worked with were Tina Kristick and Shawn Levine. Tina got the ball rolling by helping us come up with a financing plan that would work for us. She also help with the transition to the Loan Manager Shawn Levine. Once in Shawns goods hands, were guided through each step of the loan approval process. When additional information was needed Shawn was quick to act and worked with us to detail the required documentation. Everything went smoothly, and thanks to the Polder Groups efforts we were able to close within 30 days, start to finish. I would highly recommend this team to anyone wishing to secure a new mortgage.
GREAT COMMUNICATION BY PHONE AND BY EMAIL, PLEASANT, POLITE, AND HONEST. THE DOCUMENTATION WAS EASY THROUGH THE INTERNET AND THE NOTARY WAS WONDERFUL.
Amazing and caring staff. They made me feel like a priority and communicated with me beautifully.
I recently did a google search for mortgage lenders to find out about refinancing. I found Polder Group and called them. They immediately patched me through to a man named Tony Trejo. He immediately took care of me and got my information. Then as things progressed they connected me with a loan officer named Jessica Shay. Like Tony, she was timely throughout the entire process and got me taken care of. After a couple months my refinance went through and I couldn’t be happier. Polder Group was very professional, saved me money, and took care of me every step of the way through refinancing! They are a great company and I highly recommend them!
The entire team is AMAZING! They are always available to answer any questions, and most importantly, keeping your best interest in mind!
I used the Polder Group for my first home purchase and had a fantastic experience! I was originally working with a bank who was very difficult and slow, I’m so glad I switched. The whole staff are great. Highly recommend!
I highly recommend The Polder Group for your mortgage needs. They are efficient and extremely knowledgeable! My personal experience was with Jacqueline-who made sure all my questions on potentially refinancing my home were answered. Thanks again!
The Polder Group at Summit Funding provided excellent service while helping me with my home purchase. They were always available to answer my questions and assist with any concerns in a timely manner. They were professional and pleasant to work with.
I cannot even explain how many loans The Polder Group has saved for my clients. I appreciate everyone always being professional and efficient. Thank you for helping me make dreams come true ❤️
Everyone I worked with at The Polder Group was an absolute joy and very easy to work with thru my first home buying experience. Their attention to detail, prompt courteous communication, empathy, and professionalism, while also willing to educate gave me a very stress free time. Highly recommend!
Great people who are ready to help you find the right home for you.
Derrick and his team have to be some of the best, most professional people I have worked with in awhile. I was updated throughout the entire process, it really helped take most of the stress out of buying a home.
Working with the Polder group was great! They always stay in touch and help.assist with any issues that may have popped up. Highly recommend them!
Prompt feedback, closed on time, kept me in the loop, and got me the best interest rate available.
People were prompt and professional. Everything was on time and a super closing. Many thanks.
Awesome group to work with. Highly recommended. Best in class service! A+ rated! Thanks Polder Group.
Excelente Custumer service always ready to help and return calls fastThank you Tina Shawn DerikGreat job !!!👍👍My Dream came true ❤️ God Bless 🙏 all of Us
The Polder Group did an excellent job of staying in touch and was able to close on time. Thank you for getting the job done.
Leah is incredibly knowledgeable about lending and home ownership and explains things in a way that makes the home-buying process a lot less stressful. Id recommend this team to anyone looking to buy in Arizona!
We are currently in the process of a home refinance. The associates here have been wonderful so far and have helped us every step of the way. They are all so friendly and kind.
Everyone at The Polder Group was helpful in helping me start the process for my very first home-buying experience. Kait was amazing in connecting me to exceptionally knowledgeable resources to make my decision-making less stressful than it had to be! Kait also followed up to make sure I was never left with any doubts! She definitely looked out for me!
Staff is kind and answered all of our questions timely and did not get frustrated with our many many questions.
The Poulder Group were referred to us by our realtor, who had been working alongside this AZ mortgage company. We couldn’t have been happier with the level of professionalism we received. We closed on our house on time, and were able to rely on the Poulder team whilst still living in FL awaiting military orders to AZ. Would recommend to family and friends!
Want to feel like part of a family and get a home loan? This is the place! They care about you and your family and you are never just a number! Love this place and all they do!
This was the second time we used the Polder Group to buy a house and it was a wonderful experience! All the staff we had contact with were helpful and willing to answer any questions and they were amazing at keeping us informed of where we were in the process and anything that needed to be done! We had a 30 day close and they made it happen!!
Very professional and efficient group of people. Summit Funding made my loan close two days earlier than planned. They operate with the precision of a finely tuned machine. As a first time buyer, they were thorough and very responsive to my many questions.
The Polder Group is an amazing team that provides great customer service, rates, and options for all your buying and refi needs. I will continue to recommend Derrick and his team and use them for all my personal purchases as well.
Summit Funding made the process of buying our house in Tucson from Alaska so easy. We were keep informed and helped with the process every step of the way. Any questions we had were answered immediately whether by email, text or phone call. Tabitha, Krystal and everyone at the Polder Group were exceptional. Thank you very much!
Very pleased to have worked with The Polder Group at Summit Funding team, specifically Leah and Shawn. Both were such a big help to us, friendly, and knowledgeable. Great at answering any questions we had and made our first home buying experience a great one. Would highly recommend this mortgage company.
Great people and very user friendly. They helped us secure a loan for our home and made it as easy as can be!
Great team, helped us through the whole process and made our lives easier. With their expertise and customer service we had a great experience.
Everything went smoothly for my refinance, despite the pandemic. Great communication and answered all my questions.
Derrick Polder and Leah Variano are two of my favorite people and lenders in Tucson! Great communication, fun to work with, dependable and honest. Easy to work with good people.
Buying several homes in the past was a breeze but a refi was a nightmare! Slow on communication and followup, forcing me to request updates every 5 days between any additional information that they missed, missed deadlines, unnecessary waiting when needs were communicated but overlooked, obvious slow to get docs to title and fund; covid Im sure complicated staffing but that cant be controlled. Reached the VP afer getting callbacks from other associates and no return calls until my long email of begging to close after it was pushed back weeks, reached him and got an apology that I was a disappointmented customer, had to wait an additional weekend, funding waiting an additional day. Now is the time to refi but your timeline could be stretched out and a bumpy process if a company doesnt anticipate the next steps, make sure nothing was missed and followup after waiting periods. A refi I did with another company this year was much smoother and shorter. Thought I was going to a place where I had a good relationship, things would be smooth so I wouldnt miss deadlines and maybe have a repeat customer discount. Nope. Lessons learned.
Derrick Polder and his team are wonderful to work with. Communication is the most essential on a Real Estate transaction and they are great at keeping you updated throughout the whole process. If you are a Buyer in need of a lender or a Real Estate Agent trying to find good lenders to refer your clients to, you need to call Summit Funding, you will not be disappointed!
Dan Ford is the man, Arlene is incredible. Thanks guys for everything. It was a nice surprise when you guys sent my Home Sweet Home door mat !!!! Thanks again to the entire polder group.
Our refinancing experience with The Polder Group was simple and so effective! Highly recommended if you’re in search of top notch customer service every step of the way! Everyone is attentive, with great follow-up, and made it a great experience overall!
As a first time home buyer, the process seemed a little daunting. Working with this team made purchasing a home a great experience.Derrick met with us at the very beginning and went into great detail with the numbers and options we had. He showed us we had more options than we previously believed and provided us the information needed to make an educated decision regarding our loan.Both Krystal and Shawn were amazing to work with during this process. Krystal was very knowledgeable, patient, and prompt in her responses to any questions we had. She encouraged us to contact her with any questions and made us feel like we weren’t alone in the process. Shawn’s cheerfulness and smile always came through on any phone call or email. She was always on top of every detail and was quick to respond to any questions we had. She stayed in constant contact with us to give us updates, information regarding next steps, or to just check in and see if we had any more questions. Krystal and Shawn walked us through every step of the process.Everyone went above and beyond our expectations. I am so glad we chose to work with The Polder Group and highly recommend them!
Highly recommend working with Derrick and Shawn. Very professional!!
The Polder Group is amazing! They stayed in constant contact with me through the whole process. They answered all my questions and emails very quickly. I would recommend the Polder Group to anyone looking to get a home loan.
I would recommend on coming here if your looking for a team of people to support you all the through your process and taking the stress from you. They are all amazing people and HIGHLY recommend them!
Kait is the best! Shes so kind and incredibly helpful :)10/10 would recommend
The Polder group was awesome. They made my home financing experience stress free with their helpful staff and easy financial options. Everyone I dealt with was polite and informative.
Everyone was professional and friendly. Very knowledgeable and efficient.
Great experience from my initial home purchase then exceeded all expectations with my refi. Thank you!
I was impressed with the skill level, attentiveness, and response of every associate I interacted with. Your company truly provides a top-notch service!
I would like to express my gratitude to the folks in the Derrick Polder & The Polder Group for their professionalism and personable service.I would like to thank Krystal F. for helping me organize myself to initiate this process. I am grateful for her patience, guidance, prompt feedback, and her constant encouragement to contact her with any questions or concerns. All that was very reassuring, and important.I also worked with Shawn L., and I would like to commend Shawn for her attentiveness, and expertise. It was my first time buying a house, and going through this process was making me a little anxious. For an experience that could have been daunting, Shawn made it very comfortable and pleasant. She made the process accessible, broke information down in ways that I could understand, and her follow-up was impeccable. I really appreciate the calls in-between in which she would just check-in to see if I had any questions, or to just keep me informed about the timeline and next steps. I am very appreciative of her professionalism and her enthusiasm. I feel fortunate to have worked with her.I hope this review serves not only to recognize Derrick Polder & The Polder Group as a great option to apply for a mortgage loan, but also to recognize and thank the people that worked directly with me. Thank you!
Great communication, professional and friendly. Great company for all your loan needs in buying a house. Thank you for your assistance in the purchase of my first home!
This is my second time working with Derrick Polder for a home purchase and it was another great experience. The home-buying process can be stressful and confusing, but Derricks team of professionals are there to help. They ensure you have a full understanding of every step you’re taking towards the purchase of your new home.
All members of this company was excellent customer service!! Even though my credit was only “ Fair” they made it work so I could by my own home!! I will be forever grateful to each and every member. Leah, Shawn, Emily, Michelle, Derek, and Carlos my real estate guy for referring me. Thank you so much👌👌
Easy peasy experience working with these guys - even with increased safety precautions.
Kait was the nicest person Ive ever met and Ive met alot of people!
My experience was not a very smooth process. It may have been due to COVID 19 and people working unusual hours. My calls were often not returned and I was left without updates. It was the longest and most stressful month of my life. I am happy the process is over and we are in our new home. Again if it werent for this pandemic my experience may have been more positive. But I was very frustrated and uneasy.
The whole process was fast and smooth!Leah and Tabitha were amazing and guided me step by step through the entire process. I received exceptional customer service and an incredible interest rate!I would highly recommend The Polder Group to anyone looking to buy or refinance 👍
Great experience with Summit Funding!Prompt communication, courtesy and fast resolution.
We were treated with the utmost professionalism and kindness through the whole process. I highly recommend their services for all funding needs.
Awesome experience working with Tina and Shawn. They were very informative and professional. Would not recommend anyone else!
Working with the polder group was quick and easy! They met around my schedule and were quick to respond to my numerous questions. Their customer service was great, and I receive almost immediate feedback.
Everyone we worked with was professional, knowledgeable, and very accommodating. Service was efficient and excellent. I would highly recommend The Polder Group!
Hands down best mortgage team in the business!!!
Derrick Polder and his Team recently “Rescued” our Client’s Home Purchase when no one else could! Halfway into their purchase, our Buyers ran into a sudden Financing Challenge. We scrambled and began calling other Lenders, but no one was able to provide them with Lending, and it was beginning to look like there was nothing that could be done that would prevent them from having to Cancel the Contract to their new house. Then, we called Derrick Polder and spoke with him and his Team.When we contacted Derrick and explained our Client’s situation, his surprising response was, “Let’s see what we can do.” Unbeknownst to us at the time, The Polder Group has the unique ability to provide Lending “Rescues” to Buyers! Derrick and his Team were able to offer our Clients the SAME lending type that they had been offered before, and our Clients closed on their home with an even BETTER interest rate than when they began their Purchase. Not only that, but they funded the transaction in a span of 2 weeks.Peace of mind is imperative when buying a home, and with The Polder Group on your side, you can rest assured that your Client and their Lending is being well taken care of. My Buyers and their family are now sleeping soundly in their new home, and in this case, it is undoubtedly because of Derrick Polder and his Team. We can’t thank you enough, and we will always look forward to working with you.
Thank you so much Leah and Shawn for all ways being so quick on responding to all my questions and concerns during this buying process thanks to them my first time home buying process was so easy they explained everything every step of the way. I was never left with doubt on what was happening next they where extremely helpful and I appreciate your patience. Again thank you
It was a pleasure working with everyone on the team all of you made the experience pleasant. Thank you!!!!
Just did a refinance with them. Great people, very helpful and made the process very easy.
Dan and Shawn took great care of us! The never missed a beat and with a double close there was A LOT to manage. I would recommend this team in heartbeat!
Majorly impressed! They did our town home mortgage got us an amazing rate and we are about to go back to get a financing for a “multi-unit” property here in Tucson. Derrick Polder and his team are great folks and I’m happy to spread the good word! Call them!
I just closed on my second investment property and I used the Polder Group because my Realtor suggested them for investments. It was a great experience and I gained so much knowledge. I felt taken care of and they were great at explaining information that is important while buying more properties and I did not get this with a previous lender I used. Very thankful and I will be using you guys for every purchase in the future!
I couldnt have dreamed of a better home buying experience! This team is truly phenomenal. When we were ready to refinance they were right there to help. It was the easiest process and has saved us so much money!If you are looking for a lender who will walk you through the process and who honestly cares for you then look no further, youve found the perfect team.
It was so nice to work with this company,you guys help me in everything,I know was not easy to understand my accent but you guys understood me even we was in this time with pandemic only phone.Thank you so much,I really appreciated
Derrick and his entire team was fantastic. I was able to meet with Derrick prior to home shopping to ensure I was on the right track and get the loan I wanted. They walked me through the process flawlessly and confidently. Absolutely would recommend this team for any and all home loan needs.
Loved working with Summit funding! Everyone from the front desk to the loan officer were great. My wife and I worked with Summit Funding to buy our home in midtown and enjoyed our experience. Excellent communication, professional staff, and gorgeous facilities. Loving our new home - thanks Summit!