As a first time customer to ever even change my oil on my own I can honestly say that the customer service here is really THE BEST especially Robert! He made the experience feel very relaxed and all the recommendations he offered were very helpful. I will definitely be doing all my future services with this specific location!!!

This was at the Grantline location right in front of Costco. I have never been treated so well during an oil change!!! Everyone was really nice and had a sunny disposition. I was given all sorts of attention to detail! I will go here every time if this is the way it goes! Thank you to all the employees! You are all wonderful!!

I was immediately struck by the cleanliness of the reception lobby and shop area. It was clean, inviting, and organized. I was greeted by David who immediately impressed me with his professionalism and sincerity. I asked how long it would be to get an oil change and tires rotated and he said it would be 30-35 minutes which it was! David was very personable which is rare to find these days. I have been to other Jiffy Lube locations but this is by far leaps ahead of any experience I have had. I will be using this as my go to for all my maintenance needs! Great job team!

Brought my car in and I received prompt and polite service. After I got home I questioned if my tires had been rotated…..because it seemed as though my missing hub cap tire didn’t move.I called the shop and the employee answers me and suggested I speak with the manager.The manger handled the call with ease. After acknowledging my concern he assured me how and who the work was done by. Thank you for listening to my concern and addressing it promptly.

Jiffy Lube off Grant Line Rd by Walmart/Costco did a great job of getting us in and out within 45 mins for an oil change on my husbands truck. Sean was especially friendly and informative. Highly recommend them for your auto/truck needs.

Very quick, honest, and helped inform me of some balding tires that I had not noticed. Have me information on where I could go to get new tires and alignment.

As soon as I pulled out of the bay my car started to vibrate and almost shut off. The check engine light came on also. I showed it to the repair person that did my oil change and he stated I needed to have it looked at by the car maintenance department. They don’t do check engine lights. I explained that it just came on and the car is vibrating, they just shrugged their shoulders. Never going back to jiffy lube ever again. Car is being fixed at the dealership.

With 5 cars in line I was still able to get an oil change and tires rotated in an hour. Sean was great with his customers and set a great example for someone he was training.

Was greeted with a smile and positive attitude. Everything was explained well and I was giving choices/options to figure out what was best for my car and needs that day. Excellent customer service from David. Just moved to the area and this will now be where I go for all of my oil changes!

Great atmosphere. looks like everyone likes working there.found the crew to be professional and casual at the same time.the combination made the wait pleasant.

Remarkable customer service. I love this location and I hope to make it my regular. Outstanding in every aspect thank you guys for helping me out today I am still at a loss for words but I am the most grateful for you’re staff today!

The A/c compressor was not working. Instead of replacing the entire compressor, they found that the power to the compressor was not coming and just replaced the fuse for it. Now my a/c works . I appreciate their honesty on pinpointing the exact needed stuff rather than doing deliberate expensive repairs. The fuse was just $15 . Thanks.

For the convenience its OK. not impressed with the price at all. folks make an appointment with one of your local Firestone Goodyear or other types of oil service centers and get your service work done there. This place, like all of them like it, are just way too expensive. over a $100 for full synthetic in a small little vehicle.

David was very polite and professional. The team inspected my car, topped off my fluid at no charge, and advised of any concerns without pushing for sales.

You Call to see if they have any time to change the oil for a vehicle.and the Employee/Kid beats around the bush for 5 minutes and then tell you well there is a wait but by the time you get here we Cant. Really.. Its a Simple Yes or No.

Excellent service and the technicians were very professional !

Jiffy lube at Tracy location provided very quick and professional service. They were very organized and I was out in a timely manner. The staff was very pleasant. I highly recommend this location. 5 stars.

The best services.. I’ve been for inspection of car which I’m about to buy. It was quick, staff is friendly. Good atmosphere 👍🏼

It was excellent service the best I’ve gotten in a long time

Since being in California, I have come to this location twice and each time the service was excellent. The staff communicates with each other and each service member is respectful, knowledgeable, and professional. I’ve never had to wait more than 30 minutes at this location and I’m extremely satisfied with the service and work performed on my car. I would recommend this Jiffy Lube specifically to anyone in the area and I know they will not be disappointed. Prices seem very fair and often times coupons or promo codes are available!

My car is an old 2003 Saturn ION and I regularly take it here for oil changes, fluid changes, and checking my tires. These guys are quick, professional, and get the job done right. They are also very thorough in checking my vehicle and making sure that Im aware of any fixes that I need to make.The costs can be a little pricey, but, they frequently have sales on services which makes it worthwhile.Right now, my focus has been on keeping my old car running as long as I can and the guys and gals at Jiffy make it easy to do. I hope they read this because I highly recommend them and thank them for helping me take care of my old hunk of junk! 🙂

Fabulous customer service. This is my fav jiffy lube

Such an amazing experience! The customer service is unmatched! I was in & out in about 30 minutes, they informed me of any new tune up’s that needed to be done in my car, held the door open for me, topped off my fluids, & even washed my windows! I even used a coupon that I found online.

Amazing service, quick and with a smile. Definitely would recommend.

The team at the Tracy location is always very nice and professional!

The staff was super friendly and very knowledgeable about every question I had. They explained every detail of what service I was getting, what was recommended on my car, and what they suggest, along with things that’ll be coming up, To do for my car!! Will be going back for all four of our cars services!! Highly recommended!!!

From the moment you pull you’re greeted by someone with a smile. You never wait long and they update you while you’re waiting. Today I went in for a fluid check and tire pressure check. They had me in and out in about 10 mins. Oil changes usually take about 30 minutes. I love this place!!!

The staff is very professional & polite. I needed an oil change and it was about 45mins before they were going to close and they did not act like it was an inconvenience at all. I’ll definitely be back!! Great service!

Great service, answered my questions, provided quality service for my needs

This is 3rd car I have brought to them and they have a staff that just gets customer service, fair pricing with a positive attitude!Thank you guys so much!

Honest! Customer service is excellent. Great oil changes. Not crooks either like the other guys down the street who make you think your car is about to blow up if you dont do their recommendations. However, they do have their television in the waiting area up extremely loud. I couldnt hear my own music playing in my headphones. Plus I wasnt able to even read my book as it was way too distracting being so loud.

Had a great experience at JL in Tracy CA today. Took my 2017 Ford F-350 in for full synthetic oil change. The gentleman helping me gave me a 20% discount on my final bill, which I had trouble paying. Someone from management happen to be there when I had the NSF trouble with my bank card. He allowed my wife to call the store and pay over the phone with another card. Thanks guys!

Fast, furious, courteous, knowledgeable about any vehicle that takes fluids. Recommended.

My husband had already been a customer and recommended this location for my oil change and other issues I was experiencing. He said he will never go anywhere else for future oil changes, he says his experience was exceptional and would recommend them to any all who asked. I also experienced the same friendly, professional, kind and honest team!

Jiffy Lube trains their employees right, and you get treated with consistent service every time. They are always up-front about what theyre going to do, and dont pressure you.

Friendly staff / super quick

This team does a great job from start to finish. Every experience I’ve had here has been great and they exceed all expectations of getting work done on your car. Personable, friendly, professional to say the least. I’ve been getting my oil changed on both my vehicles here for a year and it feels like I’m visiting a friends house at this point. Highly recommend.

This is my first time visiting Jiffy Lube, and overall I’m actually really surprised as to how helpful the employees working here are. If you want to try an oil change for your car, jiffy lube is definitely in one of my recommendations, the staff here is endlessly helping out the customers by actually genuinely showing interest in your car, the employees here helped me figure out a lot of other details for my car as well. Will definitely be returning for more services!

Not the Jiffy Lube of the 90s! It is an experience, rather than just a service. Hyper-professional. Like arriving at a 4 star hotel. All fees and charges explained clearly up-front. No pressure. After an oil change, windows washed and car vacuumed ...for free 99. Outstanding coffee. Executive-like lounge atmosphere.Jiffy must have gotten a new CEO who fully understands its about the customer, not the sale.I can change my own oil.The about-face of the decade award goes to Jiffy Lube.

Excellent customer service got my car vipers done from them 👍

The employees were all very friendly, attentive and professional. Waiting area was spacious and clean. I will definitely be going back the next time I need my car serviced.

The employees were very friendly and helpful.Talk about good team work that alone was great to see. Then with what’s going on right how they all were wearing masks and keeping clean gloves on . Keeping the cars clean with plastic covers they spent a little extra time to keep everyone safe. Thank you I appreciate today’s service.

I maintain a fleet of trucks for a Modesto based steel company and I will drive out of the way to utilize this specific location. ARI fleet users this is a solid location for next to immediate turn over for the solution to nagging corporate demands for a compliant oil change.

First experience here. Pleased with the friendly staff and the quick oil change. Modern/digital check in. The inside waiting area is nice, wifi, coffee and water available. Other services were offered, but staff wasnt pushy at all. Nice perk they vacuum your car and clean your windows. Ill definitely visit when Im due again.

From the minute I drove in until I drove away, this team worked effortlessly to get the job done. They work so well together and Ill tell you this I was apprehensive, and they are so great I felt comfortable and safe knowing I got the best service at the best price ever. Ive told several people about how well they worked as a team and I would definitely return to them for any of their services! Awesome Job Juffy Lube team!

They have good price value,

This place is great. there customer service is Awesome

Great location for oil change and tire service. David is very helpful, very professional, and a nice person.

Always a pleasure being here, friendly service, oil change done in a timely manner, place could get busy on weekends, but thats good news, since we are talkin quality!

I told them to check brake pads (it’s under warranty)before give it for servicing but they are not done and they asked me to come again for to check brake inpection not sure they understand peoples priority/timings

This particular jiffy lube location has a lot of young talent, and do the job to a T I was impressed with there professionalism, politeness, also working with safety guidelines safe distance rules and face masks . This was my second experience with this location absolutely pleased its the only place in Tracy I will bring our vehicles for maintenance going forward...See you next time👍💯🚗🚙✔

Ashley was thorough and quick. Her friendly, yet respectfully business-like attitude made for a good visit. The waiting area was clean and tidy. The shop area was organized and the technicians walked down through the checklists with good speed. I highly recommend this facility.

I went to Jiffy Lube to change my oil. They do it quick, and at a good price. They were super nice as well. Will be going back and would recommend to anyone.

Excellent customer service. They are also practicing social distancing and mask wearing, which made me feel safe, as a healthcare worker. Will definitely be going back for more of their services, which are many. Great first visit.

I highly recommend Jiffy Lube Tracy,Ca.Very professional, very friendly. Kept me informed on whats going on with my vehicle. Lobby is clean and comfortable. I will definitely return to this Jiffy Lube for future services.

The cashier guy was really nice! Good people person. Overall i had a great experience here

Dont offer service for V8 motors

If you need an oil change and dont want to do it yourself, I would recommend this jiffy lube. They have excellent facilities, everythings immaculately clean and the customer service is top notch. I was in and out in less than 30 minutes.

Every person I encountered was so very friendly! Such a great experience from the first hello to a the final goodbye (every employee there said thank you!) They were amazing!

Outstanding service. Thank you Sydney, Jaylan, and Eugene!!! Even got a discount from Sydney for waiting just a bit longer than expected but any other shop, it can take much longer with no discount. I will be back!!

Very good service, absolutely no complaints about anything. Young lady at cash register kind, considerate, very professional and knew what she was talking about!!

The best mechanic workshop I have ever been! Great customer service! I went there for only oil change, and they vacuumed my car and windex the windows. Very professional and amazing customer service!

It was a great service

The crew was very respectful during these crazy times... They observed all the safety procedures, and maintained a very friendly and comfortable experience... Thanks to the Tracy Crew...

Friendly workers, greeted quickly when I pulled into the parking lot. nice waiting room. Took 20 min. For oil and filter change, tire rotation, brake alignment, and engine filter change. Really pleased with the experience.

Was very systematic and a well organized experience. Rep was professional and quick.

From the moment you pull up, you’re greeted with a smile. The entire staff is professional and so caring. They allow you to wait inside but remind you to social distance. They offer you sanitizer and water. They keep you advised of every step. No upcharging or selling. Just great service!! I can’t remember everyone’s name but that doesn’t matter, they were all great.

Fast service, I had a coupon the 1st time I went. I was told a synthetic oil change $100 without coupon the next time I went back. Informed employee that Id just head back to the Toyota dealership & save 40%. And thats what I did. Probably wont return without a coupon.

From the moment I pulled up for an oil change to the time I departed, Ashely and her crew made me feel like the most important person in the shop. Great customer service!

Great experience.. Came in and was led to a nice waiting area. Staff was very courteous.,

I felt cared for with this visit. They have our health in mind as well as offering customers a 30% discount during this financial crisis.All that my car needed was communicated to me and I left feeling happy.

Quick, polite and professional.

Nice and professional staff. Easy oil change while I shop costco and Walmart

Great service!! Very knowledgeable associates and super customer service!! My new go to place for oil changes!

What a fantastic maintenance experience. Everyone was extremely polite, the oil change was a lot faster than I expected and they were really thorough in their checkup. Not to mention the building and everything is brand new, so everything is clean and well-kept and even the wifi was great. New loyal customer right here.

Manager, David is the best! He took care of my fleet vehicle. Best service of all jiffy lube I have been to in Bay area and Central valley. Only jiffy lube location I would go to.

Fast oil change service but they forgot to provide the sticker to notify me when my next oil change is required. Other Jiffy lubes clean windows and mirror. This place did not.

Nice, Friendly staff, quick service!

Well i just went in for an oil change I somehow needed a new battery. I just drove my car in then somehow it died. Luckily the order a new battery and was good to go.

Fast clean seems like its well organized facility no wait. Id go again for a quick oil change

This location is friendly and knowledgeable. I recommend this location.

After years of swearing by taking my car to the dealership my partner convinced me to just go to Jiffy Lube. The excellent service and reasonable pricing was refreshing. They were quick and transparent throughout the whole process. The team here is awesome. From now on I’m only bringing my vehicle here.

Completed oil change on my 11 Lexus GX in a timely manner while I shopped at Costco across the way.

Friendly and quick service! David was pleasant and professional!

Was very clean and very on top of the current pandemic and making sure their guest are safe and taken cared of. Will be coming back!

Not only did i get out of there under 30 mins, they also applied the Healthcare worker discount to my total. Totally satisfied 🙌🏼

Just want to say Thank you, you guys rock. Was my first time there, went in for an oil change and have my brakes checked. I was greeted as soon as I got out of the car, The service was excellent and fast. They explained everything that needed to be done and I was in and out in No time. Honest, friendly and fast service.

First time here, good place, great staff and techs! I love the fact you can actually watch your car serviced right in front of you. Super fast, I was out within 20min. And they cleaned my windows, they didn’t have to do that, but I loved it😁 now that’s service! The tech will show you everything they’ve done to your car, and what they service 👍🏼! I use to take my Camry to Toyota Tracy, but never will again. Thanks for the great service!

Everyone was friendly and respectful. They thoroughly inspected my car after changing the oil !

They were very friendly, professional. It didn’t take longer than he said it would. He was also very understanding about my money issues.

Just drove up and they were easy and quick to do my oil change and assess my car. Employees seemed to be enjoying thier job and the process was speedy. I was able to stay in my car while they cha hed the oil ect. And they even took payment through my window and came back with change. $51.00 for my 07 Malibu. Cant complain

They can change your oil in a jiffy

Amazing team. We were treated like family.

Folks at J.L. are very polite, quick to service, and do a great job of keeping you informed, and getting everyone in and out quickly. Will most certainly return.

This place is awesome! Really good people looking at your cars.

Go see David, great customer service and very polite. They provide coffee and water while you wait. Comfy seating area with flat screen tv and wifi. Honest pricing!!! In fact they had a 50% off anniversary special going on. I took three of my vehicles to Jiffy the same day and was in and out in no time. Moreover stay away from Midas across the street to many hidden cost and deceptive tactics.

Grantline JiffyLube team is excellent. They meticulously inspected my vehicle needs and covered me. Earlier in the week I had slow leak back tire. The JiffyLube team here found that there was a nail in my tire which explained why the low pressure i had before coming in. This facility is nice and new with comfortable waiting lobby. Ports for charging phone or computer availableWater and coffee available. Unfortunately the coffee maker is out of order, they need a backup. Otherwise ita a great place to get an oil change. The team here provide excellent service.

Expedient, friendly and professional

The lobby was very clean the services was quick and the staff was very friendly

The customer service is extremely good. Everyone here seems to love their job and it shows. I will not go anywhere else for service ro my car.