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OctaLogo
999 Riverview Dr Suite#201, Totowa, NJ 07512, United States
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OctaLogo

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Le
Review №1

DO NOT UNDER ANY CIRCUMSTANCES WORK WITH THIS COMPANY. I purchased a logo package in June- & was coerced into a more expensive option to include letterhead & stationary. Over 1 month later and MANY unanswered emails & texts- I finally received the logo files. I was sent incorrect letterhead and stationary- it had another business logo on it??- and to date, have never received the correct files. I am currently fighting with my CC company to reverse this charge. Unprofessional, extremely difficult to get in touch with and SLOW. Doesnt really matter whether I am happy with the logo or not- this process was not timely and I did not receive all that I paid for.RUN, dont walk away from this company.

So
Review №2

Octalogo is a fraud, stay away at all costs! They promise everything and deliver nothing. They make you pay exorbitant fees then hold your website and domain hostage. This company should be shut down for fraud!! If anyone is interested in placing a class action suit against them, please let me know.

Ra
Review №3

DO NOT USE THIS COMPANY!!! They are Scammers. I worked with a project manager Nick and Forest to build my e-commerce website for AutoParts. They prolong the process and meanwhile asking for more money. After $6K, I still have nothing to show. I asked for a refund and they denied me of my own money. Will need a lawyer to fight which requires more than 6k according to the consultants. You WILL NOT owned the content that you pay for. YOU’VE BEEN WARNED!!!

Ni
Review №4

I am very satisfied with the logo they designed for my non-profit. I went through many designs with my customer service rep in order to get what I was looking for. The team was responsive and accommodating each time. They worked with me until I was happy with the design, and it speaks exactly to the mission of my non-profit.

Ta
Review №5

FAKE COMPANY!! SCAM... DO NOT TRUST THEM. THESE OTHER REVIEWS ARE FAKE. Check out my other review on there sister company logonests (not logonest, they clearly scammed their name). There are several of these floating around, BE CAREFUL.

T
Review №6

I would give negative stars if I could. These guys are so questionable in so many of their business practices.1. About two weeks ago these guys, who told me the didnt keep card information, fraudulently tried to charge my card without my authorization or consent to do so.2. I paid for 3 years of hosting and now my website is down and not working.3. They try to nickle and dime you and charge an unreasonable amount for the simplest tasks. For example, they wanted to charge me $350.00 t pool change the year on my website in the copyright section. Seriously $350 to change a year??!4. So many things that should be provided as a part of the package they want to charge $800 or $900 for.5. To top this very short list that I have made that I could write so much more about this company but I r ew really hate the way the do business and the more I think about how they conduct their business the more furious I get. The number they have listed to call them goes to some guys cell phone and then when I called back it went to some British guy that works at a totally different company.RUN... FAR FAR AWAY FRKM THIS COMPANY... You are better off with SiteGround or ANYONE ELSE!!!

ch
Review №7

Terrible company. They will make u pay for the same work twice. They should not be in business.

Le
Review №8

TERRIBLE COMPANY!!!! DO NOT GIVE THEM YOUR CREDIT CARD NUMBER UNDER NO CIRCUMSTANCE!!! THEY OVER BILL (THOUSANDS) FOR A SIMPLE LOGO THAT LOOKS AMATEUR AT BEST! MONTHS AFTER THE PROJECT IS CONSIDERED DONE, THEY WILL CONTINUE TO BILL YOU CREDIT CARD (WITHOUT SENDING YOU ANY EXPLANATION FOR THE CHARGES BILLED)!!! STAY AWAY FROM THIS COMPANY. THERES PLENTY OF COMPETITION OUT THERE THAT WOULD PROVIDE THE SAME SERVICE FOR MUCH LESS.

Tr
Review №9

This company is an absolute scam. If youve been hurt by Octalogo, contact the BBB (better business bureau) or the FTC (federal trade commission).Beware at all costs. They will withhold your work from you and will try to gouge you for hidden fees. Cannot recommend enough avoiding them.

He
Review №10

OctaLogo has done a superb job on our new site. It has really been a great experience working with OctaLogo. It delivered exactly what we wanted on time and in budget as well.

Er
Review №11

Octa Logo has served my company with 360 digital marketing and web development services. My experience was amazing with the lovely people. Would really love to work with them again! Highly recommended for logo and web services.

Al
Review №12

My feedback is positive. It has been great experience with OctaLogo. It helped my website with its amazing SEO services & now Im getting good conversions which ultimately gave boost to my business.

su
Review №13

They charged my account 3 times with out my knowledge. I cant get a hold of anyone. Im still waiting a call back before i call the bank and reverse the charges.

Er
Review №14

Great Web Design Services! Received my project within 2 weeks and the team was very helpful! I would highly recommend Octa Logo.

Ga
Review №15

Im very satisfied with the art work from Octa Logo! They were very helpful and made a beautiful logo for my company, I am very pleased with the outcome! I would highly recommend them!!

Ja
Review №16

Im really happy with the service Octalogo provided me with. They listen to every single detail I wanted on my logo product. Octalogo gave me the logo I have been hoping to create one day and now thanks to them I can finally see my dream become a reality. Is not a one day wait for your perfect logo, they will change the logo multiple times to fix it based on your feedback. They were very patient with me as my logo was very detailed and I can be very picky, but they have created something beautiful.

Jo
Review №17

Completely satisfied with their work and the account manager was pretty cooperative. Got my logo just like the way i wanted. If you want logos or website you must contact these guys.

Jo
Review №18

Extremely pleased with the logo that they have designed for us! My business partner and I are admittedly not easy to work with and were initially extremely indecisive. Our account manager Allen was more than willing to work with us and as an end result we have the logo we want and are ready to move forward and start building our business!!

Ch
Review №19

Good quality designs and amazing customer service. Love the website they did for me!

Mi
Review №20

Amazing work by the team for my Digital Marketing project! I loved how they kept me informed about everything.

Ri
Review №21

I have removed my post as a good faith measure while they resolve the issue

Li
Review №22

Probably one of the worst experiences of my business career. It was very hard to communicate with the people I was working with. I had to write every bit of material that is on the website which, after contracting with a new company to clean up the website, I was told I should not have had to do that. A good website design company should be able to do that. The information I provided could have been copied and pasted right to the website but I was still making spelling and punctuation corrections! I learned from the new company that my website is a http: not a https: which means it is not secure and google penalizes your SEO. The photos and writing is not coded for SEO. Half way through the process, the manager called to sell me more features. NO WAY was I spending more money with them. Basically, I big waste of money for nothing! I would not recommend Octologo.

Ja
Review №23

Amazing SEO work done by the team. My company is benefiting from the search traffic. 5 star services.

Br
Review №24

This company is a SCAM! I will be filing a lawsuit against this company. This company does NOT follow their 100% satisfaction or your full refund back policy. They also do NOT abide by their 100% ownership agreement. My website had went live WITHOUT my knowing and was NOWHERE near complete. The website still has mock photos and placeholder text. I was suppose to recieve a phone call from my project manager prior to my website going live but I never recieved a call. Obviously, I am not satisfied with an incomplete website that has gone live without my knowledge. This was the last straw for me on top of the constant upselling, and the rude customer service. When I requested a refund, they tried to tell me that they could not give me a refund because my website was live even though I did not approve of it going live. BUT according to a sales rep (I have written proof), I could get a refund if I was NOT 100% satisfied. They are FALSE ADVERTISING and their so-called refund policy on their terms and condition page is contradicting. This company is NOT LEGIT! They make fake contracts and will say anything just to get a sale. I have lost all trust in this company. My lawyer will be contacting this company ASAP!

Jo
Review №25

I dont know who these other people were speaking to, but a successful record producer, Mike Rudolph and his team are par excellence!

Ca
Review №26

This company continues to take money out of my accounts when i have not authorize them too. Please dont go into my accounts anymore.I will prosecute if necessary.

Mi
Review №27

Octalogo amazed me with their services. As i didnt knew much about technical side of websites, coding and stuff but these guys educated me and im really glad that i selected this company for my business website. These guys deserve Complete 5 star for their co ordination and services.

Mu
Review №28

Please beware of this scam!! Dont pay them upfront otherwise theyll rip you apart. When they want their money theyll make all the fake promises when time of service comes in they ask for more money.I dealt with guy name Troy Sanders, very soft spoken, very professional when he needs you money. At time of service he became the biggest internet fraud. I am very disappoint to say that Octalogo is a legalized fraud and people like Troy sanders are helping them

Th
Review №29

Loved the web design & development services that I received from OctaLogo! 5 stars from my side.

In
Review №30

Fantastic website and 24/7 web support with a static web hosting service that provides good web hosting and emails.

Vi
Review №31

Octalogo has provided me with great service! They pay attention to detail, had an affordable package for me and gave great advice.

Di
Review №32

Clearly, this loser company posts their own reviews with employees /relatives. The real reviews are the ones that actually tried contracting with these clowns. Clueless about customer needs, never followed up, dragged out their fraud for months until it was too late to dispute the charge with the credit card company. DO NOT work with these morons.

Bu
Review №33

Octalogo has provided me with great service! They pay attention to detail, had an affordable package for me and gave great advice.

Pr
Review №34

Amazing work by the team for my digital marketing project! Wish to work with OctaLogo, I would rate them 5 stars

Ra
Review №35

Completely satisfied with their Digital Marketing plan and Work. They really amazed me with their performance and services. Thumbs up

Cr
Review №36

Brilliant is an understatement, Im very satisfied with the Web Design Services provided to me.

Ki
Review №37

I paid for a order and never received the products, becuase with this company.

jo
Review №38

I originally spoke to a rep on the phone about designing an advertising hoodie for me to wear to promote my business. On Aug 31st. I was told there was a 100% satisfaction guarantee. So I sent them $200. They started designs and went back and forth with me over email until we agreed upon a finished product to be sent to me.Then on Oct 5th we had a final correspondence about adding additional hoodies to be sent and sent them an additional $200 for $400 total. I awaited delivery and never received anything.On Oct 17th and the 18th I asked them where my products were. They responded with this message, Due to overload of orders, unfortunately we will not be able to cater your request therefore, we will refund the amount charge for the Hoodies which is $300/-. We apologize for the inconvenience.I told them I wanted back the FULL $400 because they canceled my order and i never received the finished product. They told me that they were not going to refund the full amount because they had to design the hoodie first. They disagreed so I disputed the transactions with my credit card company.

Gr
Review №39

Run away! As of 2/16/18 all positive reviewers have only contributed one review each to Google for anything. It just happens that each persons single review is positive for octalogo. Really?Dont believe the composite score for these for octalogo. Believe Artin and the others with low grades. It sure mirrors my experience.

Ke
Review №40

ITS A SCAM!!! hired octalogo, which was in Florida to do my logo and website. My logo was stolen and they lied and told me it was trademarked which it was not. I still have yet to get my website which has copyrighted photos they are claiming they are there photos. When asked about the 100 percent gaurnetee they lied and will not give you any money. Its is a scam, that you will not receive anything. The BBB has 11 negative inquiries against them. They are a scam.

Th
Review №41

Complete fraud. They will build your website, seemingly for a good price. Then, towards the end of the build, there will be “crucial add-ons” to do—for extra money of course. Then, once the site is built, beware! They will hijack your site, saying there is a problem. You will not be able to login. They will have full control of your site. Then they will demand exhorbotant sums of money to fix it. This will be an endless cycle of blackmail.Jetpack Support was shocked at their requests—saying that OctaGroup’s claims of the problems and the money needed to fix them were “absurd”. So whatever you do, do NOT do business with OctaGroup for website or hosting. This is a total SCAM.

Sh
Review №42

Was interested in this service. When I went to inquire the sales person who called me about logo was extremely pushy for the sale and did not let me speak much. Had to hang up the phone, felt like I was on the phone with a CRA scammer how much he pounded me for payment over a inquiry.I would do 1 start, but I am sure there are better personalities then I got but I will NOT find out.Ps: I had not even verified my E-mail address before they had called. Shortly after I got off the phone and after making contact by email he started texting me.......

Ni
Review №43

The most horrible customer service and service since the beginning of bessines only wanted a logo kept trying to talk me in to a website from the beggining to the end even after i said no 3 times i payed for logo they got the finishing concepts they after they told mefor them to release i had to pay another $19.95-$300 for a copyright which was not stated in my package from the begging of $150 dollers i payed i found out they had a F+ in the better bessiness bureau i let them know that they could keep my money and the logo thats when i got threaten that it was against the law to use the logo and they would take me to court when i never even got a chance to use it on anything yet at that point they was just finishing they where just finishing the spread and would not realease the logo to me because they wanted me to spead more money to copright then they also threaten me and said they would give me a bad bessiness complaint i hung up they continue to call and harass me for 2weeks about continue bessiness.

Wa
Review №44

Just like every other guy i was worried whether my project is going to be delivered on time or not. Octalogo completely satisfied me with their awesome work. Account manager was very humble guy and all the deliverables were ontime done.

Su
Review №45

Excellent service and quick turn around time.

me
Review №46

This company is rip off. Go someplace else with your money

An
Review №47

Scam from India. Dont waste your money with this company and use vistaprint

Ro
Review №48

Good logo designing service.

Mr
Review №49

They always change prices and you have to pay fees for paperwork the they never mentioned in the beginning.

Mi
Review №50

I paid and everything but didn’t hear anything back from them at all and it’s being a week

li
Review №51

AVOID AT ALL COST, THEY ARE NOT BASED IN UK . THEY PRESSURE YOU INTO MAKING PURCHASES AND ONCE YOU DO THEY GO AWOL . THEY KEEP CHANGING THEIR NAMES

Jo
Review №52

Quality designs, absolutely terrible customer service.

Bh
Review №53

This company is an absolute scam.

Ow
Review №54

Great design on logo

Em
Review №55

I removed my review

St
Review №56

Poor

Information
1 Photos
56 Comments
3 Rating
  • Address:999 Riverview Dr Suite#201, Totowa, NJ 07512, United States
  • Site:https://octalogo.com/
  • Phone:+1 866-978-7030
Categories
  • Internet marketing service
  • Design agency
  • Software company
  • Web hosting company
  • Website designer
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Open 24 hours
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