The service and professionalism I have experienced from Ernesto Hernandez and team has been outstanding. They are friendly and fast for every situation. I appreciate the time he takes to explain the numerous options which can be overwhelming depending on what you are looking for.I have had 2 claims with Farmers during the last 10 years and Mr. Hernandez made sure they ran smoothly for me.I have referred family and friends to Mr. Hernandez and they love the fact that he is bilingual since my familys 1st language is Spanish they can easily communicate with Mr.Hernandez with confidence.As per my request, Miss Janet R will call to remind me of my upcoming bill amount and due date.Janet will leave a detailed voice message. Janet is very friendly and courteous.I work in retail and completely understand how important service is. This is why I enjoy the personable details Mr. Hernandez reflects. Point key that I continue to stay with Farmers is because of people like Ernesto Hernandez.I recommend Mr. Ernesto Hernandezs office for all your Insurance needs. You will not regret it.
Excellent customer service. Ernesto is always efficient and provides options most suitable for your needs.
Great Experience!!! I switched over to Farmers from another Big name Insurance company which I am so happy I did. My agent Ernesto Hernandez is amazing he was able to give me a great price with more coverage than I was getting, he explained to me in detail my policy which I never really understand. Ernesto is super polite and professional. I love the fact whenever I come in with my son there is a play table so he is occupied while I take care of my business. The office is very kid friendly. If your looking for an agent go to Ernesto ive sent all my friends and they absolutely love Farmers and Ernensto Hernandez.
Ernesto is extremely friendly and helpful. Takes his time to explain policies and alternatives.
Friendly, personal, clear, great attitude, and positive.