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Expert Auto Home Health Insurance Agency a Mercury Insurance Authorized Agent
1311 Crenshaw Blvd suite e, Torrance, CA 90501, United States
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Expert Auto Home Health Insurance Agency a Mercury Insurance Authorized Agent

Comments
Jo
Review №1

Company refused to cancel policy as customer request and when I called they hang up the phone. Procedures where followed and still didn.t cancel resulting in an over charge to my bank. Customer service very poor and unprofessionally. Be careful with this company that are not for services just for money. Complaint to CA department of insurance filed.

sh
Review №2

THE best insurance Agency all the way around. They give you the best packages, they make it painless and they are incredibly helpful. Shary takes care of any request I have in a few minutes. I wouldnt recommend any other agency.

Re
Review №3

I was stressing over my covered California insurance elsewhere feeling confused and defeated because I kept getting denied without detailed explanation. I went into this enrollment center and met Shawn who has helped me tremendously in feeling comfortable about applying for Covered California and helped me get a better understanding of everything. I am super grateful to have met Shawn! Can’t thank him enough. Highly recommend going here for your insurance needs!

An
Review №4

Shary was awesome to work with, very helpful and didnt take very long either!

el
Review №5

Shary Zaker has been my insurance agent for the past 3 years. She has been a blessing in my life in regards to my needs in these past years. She has been extremely patient, responsive, diligent, and very tentative to all my needs. I recommend her to all my family and friends and am greatly appreciative of her.Thank you Shary for everything you do.

Ka
Review №6

Diana G is the absolute BEST!!!! I have been with Expert Auto for several years now and would recommend anyone go to Diana first for the best possible quote and customer service!! She will go out of her way to get you the best policy at the best price!! She always responds right away and is super easy work with, she is honest and reliable. Go to Diana first before anywhere or anyone else :)

Kr
Review №7

This is a review of the Insurance Company as a whole, not this specific shop.We have full coverage on our car and it was recently wrecked. We had it towed to a body shop and Mercury is refusing to pay for the storage fees. They are required to cover storage fees with our coverage but are refusing because they say the body shop charges too much. However, instead of taking this up with the body shop, they are saying we will just have to pay them ourselves. We finally got the body shop and Mercury insurance on the phone and they are now arguing with each other about the costs while the body shop has actually offered to refund us the costs if Mercury continues to refuse because they say Mercury ALWAYS does this to their customers and they hate seeing people get screwed by Mercury Insurance. The BODY SHOP is offering to help us while the INSURANCE COMPANY WE PAY FOR EVERY SINGLE MONTH is refusing to help.Mercury is trash.

Da
Review №8

Jennifer was very helpful when I called for an auto and home quote. She was able to save us money on these policies. I added two vehicles and a home and saved around 30%. She updated me with information through the process and returned my calls quickly. After shopping around, I eventually signed through Jennifer and Expert Auto as her attentiveness and responses were very nice and helpful. Just an extra benefit to receiving Mercurys coverage!

Li
Review №9

I stopped by Expert Insurance randomly one day to inquire about health insurance and I am so glad and grateful that I did! The staff were very kind and helpful. Due to their experience and knowledge of the field I now have the coverage I need to fit MY needs. They literally helped save my life and took the time to explain how my policy works and what I need to do to gain access to the best health care in my area. Thank you Expert Insurance, I would recommend this agency any day.

Sa
Review №10

Expert Auto Insurance agents are professional, knowledgeable and friendly. Ive been a client of theirs for over 20 years and Im very enthusiastic to say that they offer the highest level of customer service and professionalism. I would like to highlight that Diana Galvez, is an extremely knowledgeable and professional agent. Shes always very friendly, positive and attentive to my needs. Im very appreciative of their service and I look forward to many more years of continuous relationship.Thank you so much for the excellent level of service you have always provided me.

De
Review №11

The staff at Expert Auto Insurance was very helpful and kind. My best experience was with Diana she is one of the best employees at Expert Auto insurance. Diane is very professional and very knowledgeable she knows her job. Diana always helpful she goes beyond her job duties to assist you. I would recommend anyone to Expert Auto Insurance, because of their good customer service and for their price.

He
Review №12

Sherry was so very helpful and very nice. I will recommend her to all my friends

Al
Review №13

Jenny is beyond amazing and helpful. She really cares about you when you need it the most. My whole family feels safely and insured to drive around because of her. I would give this place and especially her more than 5 stars.

sh
Review №14

We have been going to Shawn for our insurance needs for a couple of years and every time we ha e had any question or needed to see him he has always been there for us. He has always given us the best service and always with a smile. I recommend him and his company to anyone who wants good customer service with a great smile.

Ba
Review №15

I had the best experience with this agency and its expert agents. They patiently answered all of my questions and all my concerns about health insurance were addressed. I highly recommend him and the agency.5 STAR!

Ho
Review №16

I am spoiled with level of service and knowledge of people working at this agency. It is amazing to know there are people who are honest and really serving their customers need instead of their own pocket in Insurance industry really unheard of! I am very pleased with the service and pricing and above all the knowledge of people I have been working with (Sean and Diana) are great. I definitely recommend this agency.

Br
Review №17

Shary was so helpful in guiding me through the process of applying for health insurance. She went out of her way to ensure that I met the deadline in applying for my new health insurance provider so that my health insurance never lapsed. I highly recommend Expert. the staff is patient and kind!

Gi
Review №18

Excellent very helpful. Avery body is very kind and they try to help you as much as possible.Totally recommend.

Ma
Review №19

I would like to recommend Expert Auto Insurance Agency in general, and its CEO, Mr. Shaw Pirnia in particular, to anyone who is looking to buy any kind of insurance. Shawn helped me and my family to purchase medical insurance through Covered California, and also to obtain Rental Property Insurance. Shawn explained all the details such that I could understand clearly. He is knowledgeable, patient and polite. He promptly replied to my email and answered my phone calls and followed up my inquiries thoroughly. I have always felt that I am welcome to his office by him and his staff. I sincerely wish his success in his business.

sa
Review №20

I needed new health insurance because my old plan was very expensive. I contacted Shary Zaker & she was amazing, found me a comparable plan for about half the price. I am very happy & would def recommend her to all my family & friends.She made the process very simple & quick.

de
Review №21

Shary has been helping me with my health insurance for a couple years now. She makes everything so easy and makes sure I understand everything. I definitely recommend her if anyone needs help with health insurance.

Da
Review №22

Ms. Zaker was calm and collective in handling my insurance. She helped me get my insurance when others couldnt. I appreciate all her help. Very professional and actually cares.

An
Review №23

Because of lack of knowledge of focus Idk my COver California application was so messed up that I am dealing with CC and My Delta Dental for 4 months now... Not recommend this place. I worked with Shary Zaker.

Sh
Review №24

My experience here has always been excellent and exceeds my expectations. Expert Auto Insurance agents are very helpful, professional, and knowledgeable. I highly recommend going here for your insurance needs. Shawn and his team are always ready to help and even go out of their way to ensure you have received the best service and coverage.

Li
Review №25

Shary is very helpful and answers all my questions!

Jo
Review №26

Shary has always exceeded my expectations dealing with my Health Insurance needs. She is patient, respectful and has an amazing expertise in this field. She is always a joy to work with and tackles all my questions.I do appreciate Shary and her staff - they are true professionals.

Ma
Review №27

Love, love, love Jennifer. Shes always so helpful, super responsive, so sweet and so good at her job. Shes definitely my go to person for any of my insurance needs. Ive been a customer for about 7 years and recommend them to everyone.

Ch
Review №28

Shawn was SUPER helpful and knowledgeable when I went in looking for answers about Covered CA. The staff was friendly and willing to spend the time to work with me and my tricky account.After he helped with Covered CA, he was able to look at my Mercury Auto insurance policy and find me a discount I wasnt getting.This place is very personal and knowledgeable!

So
Review №29

Shary is magical!! Not sure how but she was able to set me up with great health insurance!! Thank you so much Shary!!

Je
Review №30

I would highly recommend Experts Auto Insurance, Jennifer is the absolute best!! She has provided me with the lowest prices for my Auto and Renters Insurance. Jennifer is very helpful and always provides great customer service whenever I reach out to her. Thank you!!

An
Review №31

I recently stopped by to get help enrolling in Covered CA and Im glad I did. Shary couldnt have been more helpful. She took the time to explain everything in detail and helped me pick the best plan for my family. She was very knowledgeable and professional. I highly recommended stopping by if you enjoy great service.

Ja
Review №32

Shary Zaker is the sweetest ever! She has helped me every time I have needed assistance. She always answers all my questions and gives me excellent advice on choosing my coverage. I highly recommend this place!

Ju
Review №33

Was looking for a great rate, customer service and good coverage. Thankfully Diana assisted me and helped me with my insurance needs. Im very happy for her services and highly recommend her.

Ma
Review №34

I went for a health insurance and I did contact Shary Zaker, she’s was so helpful answered all my questions, she’s was patient and veryprofessional . I highly recommend her to anyone

ma
Review №35

Shary was very helpful and answered every one of my questions. She has been a very pleasant person to deal with at Expert Auto Home Insurance. I have recommended all my friends and family to see here and all are very happy with the services she provided!

CH
Review №36

Excellent service. I will recommend it to family and friends. They definitely find a solution for you. Thank you Shawn

an
Review №37

I had an amazing service today. She was very helpful and answered every question we had about the insurance.

mi
Review №38

Jennifer is the best!! Fast and efficient. She found me the best rate and always willing to go the extra mile whenever I ask her a simple question.

Cr
Review №39

Thanks Sharry for the help, It was fast and easy to get my dental insurance. I recommend this place for anyone who is looking for health or dental insurance.

Ne
Review №40

I recently worked with Shary to find coverage through Covered California. She was patient, helpful, and knowledgeable. Highly recommend.

om
Review №41

I got the best health insurance plan from Ms zaker. She was so helpful and highly recommend her to anybody that doesn’t have the health insurance.Thank you Ms zaker for all your help.Omid

Na
Review №42

I highly recommend their services. They are profession, fast, and diligent workers. I had Diana help me chose the best auto insurance coverage and many of my family members have auto insurance with Expert Auto Home Health Insurance Agency. They are there to help you every step of the way.-Nathalie

pc
Review №43

Diana G was extremely accommodating in helping with obtaining the best insurance quote. I was honestly shocked by how low the quote was for me. Would definitely recommend to anyone looking for a quote!

Fe
Review №44

Shary was very helpful and effective. I am happy with her service and highly recommend her.

Lo
Review №45

I needed Covered CA health insurance once I finished graduate school and decided to take some time off. Shary walked me through the process, and answered all my questions. She is patient, helpful and professional and got me great quotes right away. Highly recommend.

Sa
Review №46

Shary was very helpful when I needed help with obtaining tax forms. She clearly explained what I needed to do and I had what I needed in less than 20min. So pleasant to be in this office.

Lo
Review №47

Shary was of great help. She was so patient and kind and made sure I understood everything about my health plan. It was such a quick process I got my healthcare in less than a week. Everyone that works there was so nice and kind to my husband and I. I will recommend this office to anyone. Shary was such a sweetheart.

Yv
Review №48

Came here for health insurance coverage through Covered California -- quick and easy, made the process much less confusing.

do
Review №49

If you are confused about the health insurance process, the agents here will be your life saver. Shary and Shawn were both very helpful, hard working, and understanding. You wont regret coming here.

Re
Review №50

Shary was absolutely phenomenal. She was extremely professional and helped me find the perfect plan. Im tremendous thankful for her help. She made the process very easy.

Ne
Review №51

Really this office is awesome there is someone called Shery that is really helpful and took long time to find health insurance that comfort you .I recommend this place for anyone who is looking for health or auto insurance

Au
Review №52

Sharry helped me today and she was very helpful. Needed health insurance for my clinical course and she helped with the process.

Ch
Review №53

Shary was incredibly helpful. I will definitely be recommending this establishment to all my friends who have insurance needs.

Fr
Review №54

Expert is the best, most efficient and knowledgeable insurance agent. our experience to get business liability insurance went very smooth.

Mo
Review №55

Very happy with their work, he try to get the best quality and price for me, very professional. I recommend this office to everyone. This Roham father .

So
Review №56

This agency and his staff are very helpfull, they offered best policy for our insurance needs, been with them many years. We recommend them for all insurance needs. Thanks

Mi
Review №57

Diana helped me out a lot. I have a bad record and she definitely picked the best payment plan for me. She rocks and is willing to help her customers with the best quotes.

Em
Review №58

Shary was great very helpful and professional! Thank you very much!! 👍☺

Ro
Review №59

Shary Zaker was amazing and helpful with the process of acquiring health insurance through Covered California. She is efficient, understanding, and does her best to make sure her client is happy. Thanks!

Sa
Review №60

We came to Shawn and the team to help us with our Covered CA. We were last minute but Shawn and his team worked hard around the clock to sort out our Covered CA. They were professional and very knowledgeable. We highly recommend them.

Co
Review №61

Jennifer was our agent the help my wife and I get new auto insurance recently. Jennifer was honest, efficient and very helpful. We got everything we needed and she help to save us close to a hundred dollars less than the nearest competitor.

Ta
Review №62

Shary was very patient and informative helping me sign up for health insurance easily .

F
Review №63

Me and my husband are so happy working with this office, they kindly and honesty helped us. We wish know them sooner, we are so thankful.

CV
Review №64

Shary was very helpful and very patient with me thank you!

Jo
Review №65

They are kind and helpful, best quality and help in every step of the way, I am with this agency over 6 years and happy. Shawn the manger is knowledgeable with 30 years experience.

Ch
Review №66

Excellent !! Mr. Shawn and Ms. Shary are awesome! They gave me so much attention about my case and I felt so confident when they took care of situation, they are expert what they do. From now on I will only go there when Talk about insurance.Thank you!

Ia
Review №67

I had the fortune of getting to know EXPERT AUTO HOME HEALTH INSURANCE a few years back and have never looked elsewhere. Shawn and Shary are the nicest people. My mom and sisters family are all on board and theyve guided us in all our insurance needs. Shary has helped me tremendously in finding the most affordable health insurance year in, year out. This July she noticed my premium was going to triple, but she again guided me on who to call, what to say, and hold off until July where she would look at other options for me. Defenitely a recommendation from me.

da
Review №68

The customers service at Expert Insurance is totally superb. They provide professional attention to all of your needs. I highly recommend this company and believe you will agree.

Fa
Review №69

The service is really very good ... Im happy with the way she served me ..thank u Shary 👍👍👍

Fa
Review №70

Best auto insurance in town, Happy with price and service . My family have insurance here long time. Go no where else. Recommend to everyone thanks

Cy
Review №71

I am so happy working with The Expert, they gave me lots of help including best insurance. Saved me a lot of money and best protection.

Mo
Review №72

I am very happy with the Expert, they alwaysA phone call away to answer all my questions to take care of any needs.

St
Review №73

Shawn was very helpful with my situation. He turned a quite stressful experience to a pleasant one. My future insurance questions and problems will be directed to him.

P
Review №74

Excellent customer service, very caring and patient with client I m so happy to found the place and 100% recommend it.

Os
Review №75

Went there looking for health insurance and was lucky enough to work with Shary, she was extremely helpful and got me the right coverage.

EL
Review №76

I very happy with Shary, she is very help me with my health insurance. Very good worker

Na
Review №77

Shary is incredible. She simplifies all the complexities of seeking good, affordable health care. She navigates everything for you and provides quick assistance and fast results! Thank you Shary!!

Li
Review №78

Shary, was very helpful with my health insurance I recommend to everyone shes excellent Im so happy with the service!

Co
Review №79

My first time signing up for heath insurance since I’m no longer on my parents plan. Shary was very nice and helpful! Will definitely reccomend to my friends. Thank you again Shary

Pa
Review №80

Expert Auto Home Health Insurance Agency is a great service and I would recommend it to anybody. This is a group of friendly people which is dedicated to providing top notch customer service.

Le
Review №81

They were very helpfull with all my needs and concerns regarding health insurance. Everytime I had the problem, they were able to solve it. I highly recommend them.

so
Review №82

Happy with price and service. So helpful

Ni
Review №83

Shary was a very attentive to my needs and situation, tried her best to help me find the best Health plan, with a big smile on her face .Very acssesable, return my calls promptly, and she is very helpful in explaining and answering my questions every time.

Ma
Review №84

Shary was very helpful and wonderful

Ba
Review №85

My first time signing up for heath insurance since I’m moved to California. Shary Zaker and Expect insurance company team were very nice, friendly and helpfully! I will definitely recommend to my friends. Thank you again Shary and you team!

Al
Review №86

Shary was helpful in taking care of finding my health insurance after a cross country move.

Jo
Review №87

Very happy with the service, Diana my agent always takes care of my needs and my family. I highly recommend her.

He
Review №88

He is nice, with them for two years and saving g money, best service

Ka
Review №89

Expert great service helped us when ever we had questions or problems with insurance companies. We are satisfied 100% .

Ch
Review №90

Service is good. Useful information. Thanks

Ra
Review №91

Great experience every time. Shary has been very helpful.

mi
Review №92

Thank you, nice service, he saved us money and helped us with great insurance.

De
Review №93

They are really professional knowledgeable and caring, I recommend this office for every body .

Ta
Review №94

Ive had a very good experience with this place. Shary Zaker is always very helpful and gets back to me quickly.

Ri
Review №95

I am so happy is excelent job

Sa
Review №96

Shary was very helpful arranging for health coverage as our family prepared for a cross country move.

Az
Review №97

Ms sherry was very helpful and patient with all my questions and gave me great advice.

Da
Review №98

Diana is excellent!!!!. Diana helped me so much with my insurance woe that I felt compelled to write this. She not only processed my request but followed through after the initial consultation. My issue was not a walk in the park but she remained helpful, pleasant and professional at all times. Mr Pirnia, she needs a raise lol. Thanks again for all your help!!!!! Mr Pirnia I love the birthday and holiday cards youve emailed me over the years, what a way to make your clients feel like were a family and not a number.

Jo
Review №99

Your the best Miss shary! Thank you for the Help appreciated much!!

MJ
Review №100

Its a great place. Very helpful people.

Information
18 Photos
100 Comments
4.9 Rating
  • Address:1311 Crenshaw Blvd suite e, Torrance, CA 90501, United States
  • Site:http://expertautoinsurance.com/
  • Phone:+1 800-903-0315
Categories
  • Auto insurance agency
  • Health insurance agency
  • Home insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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