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Hecht Trailers
2075 U.S. 9, Toms River, NJ 08755, United States
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Hecht Trailers

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Re
Review №1

Awesome place! Needed a utility trailer, called a few days early, and they had it prepped and ready as soon as I arrived. Staff is extremely friendly and courteous. I dealt with Mark Blue who was a very honest and straight forward salesman. Guided me through all the steps, and gave me all the information I needed to know about purchasing my Big Tex 30SA 10 trailer. Even threw in a couple of discounted accessories with my trailer purchase. They are stocked with all kinds of accessories for all your trailer needs. I would definitely recommend this place...

Pa
Review №2

Hecht trailers its been there and times Arbor for very long time what trailers their rented trailers are the people inside service and fantastic the girl and the guys that work in parts is there even better they know theyre with their doing salespeople are the same theyre not pushy they work with you prices on their trailers or very good Id recommend that place to anyone thumbs up

cu
Review №3

Mark Blue was a great salesman.No nonsense, polite, experienced, and knowledgeable.Could not be happier with the whole experience

pa
Review №4

Been doing business here for over 30 years Heather and mark are amazing people

Do
Review №5

I been a parts customer for years. When I needed a new trailer Hecht was my first stop. I knew the pandemic made new trailers hard to get but Mark Blue at Hecht checked with the factory and got me the EXACT trailer configuration I wanted in LESS THAN A WEEK at a price lower than I expected. I expected to wait months!

Am
Review №6

Very pleased with the service provided by Fred and Rick. We stopped in with a need for repairs to our trailer. They were friendly and helpful and had us back on the road as quickly as possible. Highly recommend!

Os
Review №7

My first time using or renting a trailer -- Rented a 7x18 trailer for Daytona bike week from Hecht Trailers in Toms River. Very helpful staff on the phone -- Todd & Heather -- and I believe it was Danny that helped get me hitched up and ready to go. The trailer was just like new and at a very good price. Will definitely rent from here again.

Li
Review №8

Good experience. Had what we wanted and delivery was easy.

Ma
Review №9

Love it here! 😀 Everyone is nice and helpful.

Ke
Review №10

The lady who works the parts counter is terrible, bad attitude most of the time, i now drive 45 minutes to mount holly to get my trailer needs and i live near the toms river store, she must be related to the owner since anybody else would be fired.

mi
Review №11

Great people. Super fast process

Tr
Review №12

The kid knows nothing and has you waste your time for parts he saud he had but doesnt dont shop here

Ch
Review №13

Needed a trailer in a hurry this summer and these guys hooked me up quick and made all the modifications I needed in 24 hours. Pleasure to do business with. And the price was good as well.

Th
Review №14

Very knowledgeable and friendly and helpful folk.

Jo
Review №15

Worst dealer never stand behind their product! go somewhere else!

Ji
Review №16

Nice people, good selection.

Ke
Review №17

Awesome place. The workers there are super friendly and knowledgeable. Best experience ever....

Ab
Review №18

My family did a lot of biz with them. Recently no one over there seems happy. They are doing you a favor. One of the places I dont mind if 2020 got them closed. They are local, started traveling further to get customer service. Where they appreciate the biz. No worries, im a small customer. You wont even notice im gone. Good luck.Thank you for reaching out, unfortunately Im moved on to better service. The lady and gentleman that take the orders. I dont like being lied too. Recently got quote for some work. Went back to get the work scheduled. Price somehow tripled. 3 times the original price. Excuse was, I was misquoted. You guys need to learn to appreciate you customers, no matter how small. As the next biz will take it away. I would even pay more, than deal with your customer service

Ri
Review №19

So satisfied Im renting another trailer in 2 weeks

In
Review №20

Mike and the young lady in the part depth. was a big help. I was needing a brake controller to allow my truck to be able to work with electric over Hydraulic breaks and everyone else said it wasnt possible, but they knew what I needed. Also picked up a new battery with case and brake away for my trailer and some 27 straps (for 20.00) wow . So thanks for all the help guys see you again if I need extar parts or supplies

Wi
Review №21

Curbside parts pick up was excellent. The staff is helpful and knowledgeable. Great overall experience!

Ca
Review №22

The company I work for has been using Hecht Trailers recently and have been extremely impressed with their customer service and pricing. Kim is absolutely a pleasure to work with and their team as a whole seems very efficient. I would highly recommend their services to anyone who needs them.

Ro
Review №23

For all your trailer need, Great prices

mi
Review №24

Hecht trailer installed E-Track on my Brand New High End Bravo Trailer walls (both sides). Used screws too long and put screws into 6 panels. After giving them 4 months time to fix it like to new condition, they used damaged panels and scratched the adjacent panel.Tracy the service manager promised it would be repaired like new and lied about it. Would anyone like to hear her lying mouth on video or all phone calls? Stay away from this company!!

Un
Review №25

Bill was great,we had a trailer on the road in 1 hour,thanks Tony/Unitedcorp of NJ.

Do
Review №26

Likely the best trailer shop and parts Ive ever been to. Ive owned a European car repair shop for over 30 years, and Im impressed.

Er
Review №27

Rented an enclosed trailer from Hecht and everything from the helpfulness of the staff and the quality of the trailer was great. The trailer had e track along the walls and the floor allowing me to secure everything (something uhaul trailer do not offer). I did not have the right size ball to pull the trailer so not only did they let me borrow one they installed it for us as well. They had a huge selection of trailer parts and accessories in the showroom as well. Overall great experience. Will definitely be back sometime in the future

Dr
Review №28

After dealing with Campers World in Lakewood and not having them be able to put tires on my RV for 2 days, I decided to go to Hecht Trailers. Best Decision I have ever made! Price was good and service was perfect. They got my tires on within 30 mins!!!

C.
Review №29

Needed a new tire and rim for our work trailer. Very fast, friendly and easy service. The guy who helped me even brought the tires to my car for me. Super sweet and genuinely nice people there.

An
Review №30

Awesome, friendly good prices

Je
Review №31

Hands down one of the best rental experiences I’ve ever had. I needed a trailer to move last minute and they provided me with the best size to fit my needs. I highly recommend Bill and Hecht Trailers in Toms River if you ever need help in moving.

Ge
Review №32

Very much over priced merchandise.

El
Review №33

No more trailers for sale

Ed
Review №34

They are the most crooked business in the area. They change their prices several times during the deal. Buyers be aware. Dont deal with them, especially scummy salesman Bill.

Pa
Review №35

Every dealing Ive had with Hecht Trailer has been great. There was no pressure in buying and all the available options between choices were explained, making decision making easy.Cant say enough about the service department. Called late in the afternoon with a non-working taillight and told to come in the next day. Billy was fantastic, fixing my problem quickly.I would definitely purchase from them again in the future. If you need a trailer, theres only one place to go and thats Hecht.

Da
Review №36

Went for their friends and family day. My son loved the bounce house and laughed the entire time the prize wheel was spinning. All the employees are friendly and knowledgeable. Definitely check them out if you need a trailer.

St
Review №37

Great service. Love our new trailer.

Er
Review №38

Had a trailer hitch installed. The work was excellent. The staff was friendly and knowledgeable. They did not try to sell things I did not want or need. I highly recommend Hecht Trailers.

Sa
Review №39

Great customer service. Bill helped us find the perfect trailer and they even give a military discount. Really good quality trailer.

Do
Review №40

Had to change from 5 stars to 1 star. I was happy with the service I had been getting, spent a lot of money there, and they got me financed on a new trailer.Had a hit and run by a Tractor Trailer that totaled the trailer friends rented from Hecht, now Hecht is trying to make me pay more than twice what the 2005 trailer was worth. My insurance paid them a grand so they made out. Lost respect for them, and it looks like I wont be doing business there any more. Looks like I will have to get a layer since they are threatening legal action, and Ill be turning over the harassing voice mails left on my cell number.

St
Review №41

Service department did me right when I had an issue.Little bit of difficulty but if you treat them nice they treat you NicePretty much the way Life is..

An
Review №42

These guys are the best! Owning a company that owns & operates close to 1/2 a dozen trailers, I can tell you between Heather & Bill in parts and Garrett and his team in service Hecht Trailers is far above the competition. I have just recently completed spring service on all of my equipment and knowing the folks at Hecht Trailer have given everything a once over and ensured my trailers were ready for the busy season is a huge peace of mind. They are fast, friendly, courteous and always willing to share some wisdom and advice.

CO
Review №43

Professional courteous service

Rg
Review №44

All you could need

Ko
Review №45

Parts guy Bill is always on point and helpful always knows his stuff. Super friendly. Cant speak for sales as Ive never purchased a new trailer from them.

Jo
Review №46

I visted this this location in Toms River recently. They had a great selection and options. The sales man i talked to was nice but there where a few issues. Customer service was lacking i was told to go look on my own... okay. Was told wouldnt discount or negotiate cause the units i was looking at where brand new.... brand new from okay. Prices where pretty high compared to when i asked a friend to do a Factory custom order... All in all i came all the way down there on a raining day to look for a unit on site cause i really didnt want to wait for an order unit. I guess ill just keep looking around order one direct.

Je
Review №47

Extremely helpful staff.

Sa
Review №48

Loved the trailer...delivery and pick up was smooth. Returned the trailer and then 3 months later they charged my debit card in error. Now I am still trying to get my money back since 11/10/17 today is the 13th...still no $$. They said it was a billing error...now I have to file theft charges against them. Make sure if you pay by debit or credit card they delete your info from their billing system.

Ch
Review №49

Great place.

St
Review №50

Well run operation. Great product and pricing. Our Salesman Bill was outstanding. I highly recommend.

Ch
Review №51

Pretty much the only local place for trailers. I was disappointed when I brought a hitch in to get a tab welded for an anti-sway attachment. Not only did they not weld, the guy behind the service counter didnt even know what it was for.

Wa
Review №52

Helpful, great prices, polite, made sure trailer hitch lights worked AAA++ merchant

Ka
Review №53

Knowledgeable friendly I had an appointment and was no waiting and a great job at good price. Highly recommended

Ba
Review №54

A good place to get a trailer or accessories for it

Mi
Review №55

The trailer I wanted and a price that was fair. Excellent customer service. Thanks, Rich

Fr
Review №56

Easy access, large inventory,friendly and helpful staff

To
Review №57

Called for a quote to install a hitch on my vehicle. Was told because I already had the hitch would not install it unless I paid for parts and labor even though already had the parts. Take your business elsewhere

Ja
Review №58

Friendly, helpful, knowledgeable, and just the right price!

N
Review №59

We have bought 2 trailers in the past 12 months. They have installed 1 hitch and 2 brack controlers. The people are very friendly and always willing to help heather is amazing highly recommend..

Je
Review №60

Good place. Seemed expensive, but they wont short you on knowledge/service.

Ca
Review №61

Reliable company, and the Personnel that Ive come in contact with, they are lovely people

Wa
Review №62

Good experience good sales man Bill.

ch
Review №63

Oh my god the most annoying phone experience of my life. They have ads plastered all over craigslist and the call service is extremely frustrating. Ive called all the numbers and have gotten no where. I wish they had a real number with a human to talk to.I wish they didnt plaster all over craigslist and then not answer their phones.

Ro
Review №64

These guys are great. Very knowledgeable staff and the get the repairs done quickly.

He
Review №65

Best prices & styles to choose from whether you need to toe something small or very large, they have a trailer size for everyone.

Pe
Review №66

Went to Hecht Trailer on August 30, 2017, to see about getting a hitch receiver for my Audi Q7. Gentleman there was was helping a woman with the purchase of a bike rack, several employees walking around ignoring my presence while I was only other customer in the building. Finally asked a guy for help and was told I had to see the gentleman helping the woman with the bike rack. During this period of time there was a woman wandering around (some kind of boss, probably related to the owner) doing absolutely nothing. It ultimately was my turn (more customers were now waiting for help) and I asked the guy if he could install a hitch on the Q7 and he said he didnt think they install hitches on foreign cars despite the fact that the woman before me had just made arrangements to have a hitch installed on her Subaru Forester on Friday at 1pm. I guess Subaru is made by Ford.In any event, the employee was nice enough and said that he would check on the computer. As he is looking he is talking out loud in front of other customers about the Q7 and an installation of the hitch and the fact they may have to remove the bumper, he then asked the beefy lady who I referenced before if they install hitches on the Q7, very rudely and in front of 3 other customers she said we are not doing it if we have to remove the bumper.A simple no would have been better, I have arranged to have the job done at U-Haul.I think the nasty beefy lady needed a snack.

Li
Review №67

Very friendly and helpful people here!

He
Review №68

Theyve got a pretty good selection, some were pricey but they had all the bells and whistles

Da
Review №69

Great service and choices for modifying your truck or trailer.

Ro
Review №70

Would never buy a trailer from them one of the managers was selling me a big text trailer forcing bolts in on an angle not putting fenders on properly rushing to get rid of me trailer all scratched and told me one price and tryed to charge another very unprofessional I walked out and poor service alot of people will say the same

gg
Review №71

Great service helpful staff who work hard to please.

Mi
Review №72

Always professional just a terrific group of people

Cr
Review №73

Good service

st
Review №74

Great service, price is right. Offers discounts to former military.

Ba
Review №75

I was in Hecht facilities end of August 2017 when I experienced a very rude wise speaking gentleman..oh wait..he was far from a gentleman. More like an impatient rude imbecile. First off hes commenting on a woman and her having work done. Mr know it all compared what he wanted done and just had to be rude!! This pete z had no idea the full cicumstances of the service she needed. Its called selective hearing. In his case being nosey..secondly he was completely making judgement calls on someone walking on the floor. Obviously he didnt know TWO people were on hold as one employee was walking to find exact information. Pete Z referred to an employee as beefy. REALLY?? HOW DARE YOU!! Ohhh thats right pete z thinks hes perfect. Trust me people..far from it from all appearances..I was there that day and im saying he was a liar! No other way to put it.Ive been using hecht trailers for a long time. Everyone has always been helpful..polite..and respectful. Anyone reading this please do not judge from one RUDE person compared to thousands. There are days when you must wait your turn. Its called PATIENCE. Also him being rude and totally out of place in his remarks was so unjust. I can honestly say the woman working has always been pleasant and hard working. Im very pleased with her help and knowledge. I would definitely refer Hecht trailers to anyone wanting professionalism and respect all due to this young woman..Pete z..well what else can i say?? Nothing good about his rudeness. World watch out for him..so yes 100% recommend Hecht Trailers in Toms River. NJ God bless.

Ka
Review №76

We found this store in the internet because the trailer hitch was letting the front jack of our storage trailer drag. The gentleman quickly analyzed the issue with our hitch and fixed it.

Da
Review №77

I dont usually write reviews ....but I really feel that this situation and experience that I had today deserves one ..... Im originally from north carolina ...and I pull an enclosed trailer back and forth .... from there to brick nj ... I needed two tires ... first off I couldnt even find rim and tire combos in brick .... so I called here and the nice lady gave me a quote ...well ...I knew it sounded like a cheap price ....so I went right away and picked up two ....Bill helped me ..and was very helpful on some questions I had about the trailer .... when I got to the counter to pay ...he gave me another price ...I said to him that wasnt the quote she gave me ..... well he made it right ....he HONORED the quote eventhough it was much less ....it was his cost ....so he added a little to it and let me have them for that ...... goodness is found wherever you go ....and I found good there today .....and I will shop there again ...... thanks to both of you, Danny .

Ga
Review №78

Great people. will do business here again

FR
Review №79

Love these guys, bought a trailer, it is great, and everyone is pleasant and delightful.

Ma
Review №80

Good customer ser ice and ample stock

Of
Review №81

Great service and supplies!

Ja
Review №82

Very good service and everybody was very nice

St
Review №83

Great work done on my trailer

Ja
Review №84

Terrible

Em
Review №85

Friendly environment!

Ro
Review №86

Cant call there lost on hold for days high labor cost too severely understaffed

He
Review №87

Very helpful and knowledgeable in their business

Da
Review №88

Best place ever

Ja
Review №89

Has everything you need for trailer

Av
Review №90

Amazing customer service, very professional

Je
Review №91

Place is useless, girl who answers a complete moron, i call and say hey ive been on hold nobody has picked up so she says their all busy would u like to leave a message so i said no id actually like to talk with someone so she hangs up . Pathetic customer sevice now ill go elsewhere!

Jo
Review №92

Know what you need, heres where you go !

Ch
Review №93

Very helpful, knowledgeable and fair.

Ma
Review №94

Very good service.

De
Review №95

Trailer roof leaked...everything mildewed. Lots of billing problems!

Be
Review №96

Very nice people .

je
Review №97

All around parts store with LARGE selection of trailers for sale.

Do
Review №98

Come on you guys we send you our family after you have done such great work for us and he was totally disappointed,very unhappy customer, oh and he brought 1500 with him to buy a car dolly also but he left very disappointed

Ma
Review №99

Very helpful staff.

Ya
Review №100

Helpfull

Information
99 Photos
100 Comments
4.3 Rating
  • Address:2075 U.S. 9, Toms River, NJ 08755, United States
  • Site:http://gohecht.com/
  • Phone:+1 732-349-1900
Categories
  • Trailer rental service
  • Boat trailer dealer
  • Moving and storage service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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