The gym is clean and friendly. When I go, I have almost never had to wait to use the equipment that I need to for that day. Great place of you are just looking to get healthy.
I left a 5 review here when I first started going to the gym in July of 2020. After a year, I am going to update my rating. There is one specific employee who stares at me relentlessly when I am exercising. It has gotten so terrible that today was my last day at this location and Ill be going somewhere else. There are multiple members who also stare or try to talk me and have used inappropriate pick up lines or invade my space. There have been multiple incidents with men here staring at women, myself included, and overall its just a gross and objectifying experience. Not to mention how outdated this gym is compared to both Anthony Wayne and Holland.
Love the variety of exercise machines and the massage area including (black card privileges) massage chair, total body enhancement and the hydra-massage are the cherries on top. Staff are nice and the facility is very clean. Clients dont always clean the machine so I recommend cleaning your machine before and after use.
Only been once so far but impressed with cleanliness and quietness of the gym
Staff is friendly, Place is clean, and Equipment is up to date. Nice place to have some personal time with yourself...Walk through those doors you wont regret it!
Temporarily closed. I went because it said open here on Google maps, but it was definitely closed.I tried going at 6:45pm on a Tuesday 7/20/21
Im a black card member, and I enjoy going early to work out by myself. Its a clean, relaxing place to go and it helps me achieve the goals Ive set out for myself. The employees are wonderful, and extremely helpful.
Great gym and great staff, very clean, and not overcrowded. you cant beat it for the price.
Love Planet Fitness on Glendale in Toledo, Ohio. Best & friendliest people work there. Always very polite. 5 star for sure!!!
Its nice, the people are nice, and has everything to get a good workout. Havent found it to be realcrowded any time .
Good people work in their and its clean. Not to crowded
I have been attending this gym for over a year with no complaints. However Today 1/8/21 the gym was the dirtiest I’ve ever seen it.Lots of equipment left on the ground near the weights. Shreds of paper towels on the ground. A huge Dirt stain near one of the treadmills. I hope this was just a one time thing.
In short words I love planet fitness
This club does not care about anyones safety, personal belongings, or welfare.Camera system doesnt work.Manager and regional manager dont work with police.No interest in helping customers.I would not join this gym.
Its a gym. It has all the equipment you need to reach your goals. No complaints.
I mean I’ve always liked planet fitness but NO ONE wears masks. Like in the entire gym almost. They don’t regulate their own rules set out. It’s super weird to be around. I’m not a stickler I mean if someone is hot I don’t care if they put it on their chin or off their nose Im not the cops. But like their masks aren’t even on their chins at all. Super odd.
I started this membership right before everything got shut down. I never even used it. When they reopened they continued taking money and didnt even notify me. The manager said I should have recieved an email but I did not. Ive been going as someones guest for a month now and when I check in they never told me that I actually have my own membership.The manager said they cant refund me because the handbook states the rules to cancelling and I didnt follow them. I said Im sure the handbook didnt cover shutdowns for pandemics.I asked for her managers number and she refused to let me have it. She said shed contact her but she probably wont even call me back.Nice customer service.
Great place! Clean! Great value!
Thought our problems was resolve.Came in at about 10pm 3/4/21. Zak bother me about my ID, after I gave him my member ship information. This is like the third time at this location, you see my picture and I gave you my phone number, what more do I have to do to. I come in and work out to release daily stress then come in to get stress from staff.
Working out at Planet Fitness is a cool spot. I’m in luv with the massage chair, I want to take it home.
Good place, super clean. The bathroom was very clean, I recommend.
Very nice staff looking forward to my results.
This location is great. While it is busy, I never feel like I am fighting or waiting for equipment. The staff has always been friendly and I have been a patron since they opened many years ago. I truly appreciate the family oriented staff at this location. Can tell that the GM is great.
I used to love this location. Since covid 19. Ame I have been hesitant to go work out. The first time I went a week ago about 40 people in gym about 1/4 was not wearing a mask a couple of people walking around with a mask in their hand. After workout, I was not sure if I was going to go back. Decided to go back was there 25mins ended up leaving, gym much busier more 60 percent of people not wearing a mask just carrying it around or in their pocket, some people not wiping down equipment or free weights, not doing the social distancing. Many people in areas that was to only have 2 or 4 people. I asked the front desk what their covid protocol was, she advised that mask must be worn at all times, I told her look around majority of the people are not Wearing them. All she said is that they were mandatory. Apparently they were not going to enforce it. I will not be going back to this location.
Great customer service
The Holland Planet Fitness is awesome. My wife and I joined last October and love it.The reason we left our previous gym was due to cleanliness. We both noticed a decline in a short period of time. Staff was reduced as well.The Holland Planet Fitness is always very clean. Each visit, I always see a staff member out on the floor cleaning equipment, dusting, etc.The staff itself has always been very helpful and friendly. My wife and I are extremely happy with our decision to join Planet fitness and we always encourage our friends and coworkers to join as well.Keep us the great work Holland Planet Fitness!
The worker are really friendly, they changed my mind from exploring the site to join Planet Fittness :). Especially Tomo, he is the best.
Problem with a worker of the company started screaming at me soon as I walk in the place saying put my mask on which I forgot.
I love this place I can go work out and tan during the middle of the night or during the day and I love the staff they are always friendly and help if you need anything
I like the cost. I do wish there was the option of having actual fitness classes....I tend to push myself more when participating in group exercise. I also wish you could get a towel from them if you want to shower. I go on my lunch and if I rinse off real quick the wet towel has to stay in my car the rest of the day. The Glendale location is doing a better job of cleaning.
This gym is a home away from home and the people there make it even better.I’ve been to a few planet fitness in the area and I vowed to never go back.The crew at Glendale have the place looking amazing and they make you feel great.A simple hello makes someone’s day better.
I used to think that Planet Fitness would not be all that great because it was very inexpensive. Now I know that Planet Fitness in South Toledo (@ Southland Shopping Center) is FANTASTIC!!! I know that it is managed well because it is so incredible in every way. It is very clean, and the staff is simply The Best! Everyone is extremely friendly...very nice and accommodating. This facility is definitely worth joining.!! I love it there. Now I am super excited to work out and to get in better shape because of everyone at Planet Fitness in South Toledo (@Southland)... Super Price... Super People...Super Clean...Super Awesomeness!!!
This place is amazing, there is an angel of a worker named Mary and she always knows how to make my day. Staff is awesome, facility is awesome and I will be a forever customer there. Love you Mary! Youre my guardian angel and motivate me everyday to live my best life!!
This one is as good as the rest of them. Except they have one guy who feels the need to clean around the machine you are using without any acknowledgement or manners, just sweeps/ dust around you like youre not there. Other then that everything is good.
First impression review - 1/8/2020 - Southland Plaza Toledo OHI completed the membership registration online for the 20 cents down, $10/mo, $39/annual fee event. If you do it online, it shows the complete breakdown with taxes, which come out to about a dollar an extra month.First thoughts on the outside, I think the facility could use some better parking lot lights or floodlights on the outside of the building. When I go early morning, it can feel spooky walking through the darkness of the lot into the facility. A simple addition here would greatly enhance the visual appearance. Especially considering the multiple abandoned buildings on the other side of the lot. Also, a simple makeover on the parking lot itself with some new pavement would help. Remember this, the entrance is on the side of the building facing the parking lot center and not towards the road - they should really try to have better signage indicating the front door area.On the inside, I found everything more than acceptable. Staff were alert and friendly, taking my picture and assigned a cardswipe in a matter of minutes before Im on my way. When I go typically between 5am-7am, its usually only a handful of folks so plenty of space to do your own thing without being next to someone. Equipment all worked and there were helpful placards beside most machines indicating different workouts you could do if you feel lost as to how to operate certain things. I have not tried any personal workouts or signed for any classes so no comment on those.Restrooms and locker rooms were also more than fine. The areas such as the showers are large enough to feel comfortable in the stalls and the layout means you have privacy when you need it.Overally, I would give the facility itself a 5/5 for your basic needs (treadmill, elliptical, gentle core/abs workout, etc) and a 4/5 when it comes to more of the safety feeling just from appearances on the outside. If you want a more hardcore workout with large weights, then this wouldnt be the place for you. Good value.
I dropped my membership after one of the managers was rude I always loved it at planit but after this no more
Today is my second day here at Planet Fittness. I love the set up and the people are great . I look forward to get back in shape here. Thank you.3❤❤❤
It has it all. Some machines, are hard to get on and off. For Seniors. No big beef though.
Plenty of exercise equipment. Well maintained. The people are helpful on using the equipment.
If you’re looking to go tanning at this place please go somewhere else before you catch something from these tanning beds. These were the NASTIEST beds I’ve ever seen. I didn’t have disinfectant to clean my bed after I was done so I looked in all of the tanning rooms and did not find one bottle in any of them. I’ve never been so disgusted in my whole life. If I could give this place 0 stars I would’ve. The staff provides awful service and the cleanliness of the place in general is gross.
I love coming on weekends. Tiffany is awesome; always says hi and friendly.
I am very disappointed with the services at this planet fitness in 2013 I started a $10 membership no obligation is what was advertised I was never told that I had to come back in and cancel the membership in And December 2014 I moved back to Mississippi there is not a planet fitness with in the two hour radio am I surprised just the other day my mother who lives in Toledo Who is on my bank account with me figure out that money has been taken out I had to listen to $10 but this time they took an additional maintenance fee of $31 that and my mom had put her money in the account and so I called planet fitness and there’s really tell by the first gentleman that I spoke to but I don’t have to be in the state of Ohio any place as long as I have signed that contract. They had no right take money out of my account. Which Amounted $700 over the past years.I sent my current address and employment. I was told that the info was not important. I felt like I was nothing and yet they took my money! SoI asked to speak to the owner but was given the run around! she gave me some billing company and told me that I need to call, well I called the billing company and they told me that planet fitness would be responsible for any adjustments. I’ve called back several times today never have I spoken back with anyone. I received a different story from everyone I spoke to! I am extremely extremely disappointed and I want everyone to know that you Better pat close attention because they are snakes!! Its not fair none of the people that I spoke to are not there and 2013 so they can’t tell me what was explained to you what was not explained to me I am a professional who deals with contracts every I hope this helps please train your STAFF .. My name is ANGELIA MARYIN TAYLOR VERY UNHAPPY!!
Poor customer service skills and sort of rude is Taylor Welty, Assistant Manager. Whoever, is the owner needs to train Taylor in common sense treatment of customers. Rest of staff is good and helpful.
If you have the choice, go to any of the OTHER Planet Fitness facilities in the city. The staff here were far more interested in counter leaning than interacting in any way with the members, and acted like it was an inconvenience to assist members when approached for appointments or questions. This is the only Planet Fitness that I have witnessed/experienced this attitude by staff. The facility was clean(ish) but not nearly as well maintained as other ones around Toledo. A disappointment when compared to all the other Planet Fitness clubs, but tolerable if you have no other option.
Whenever I come back home to Toledo on the weekend I come to the Glendale location for my workouts. The friendly staff in the morning makes my day and Tiffany always makes me laugh. Definitely one of the better locations I have been to!
I love this place I been coming here since 2015, and I wouldnt ask for nothing better, never really had a issue with anyone I just workout be in my own zone I love it.
I went into the stand up tanning for the first time and couldnt figure out how to use the fan control. Finally after almost fainting, or deciding to just get out, and pushing multiple buttons, miraculously it came on. When I came out I asked two workers plus the manager to show me how to use it and not any of them knew how to use it. They said, I dont tan, so I dont know how to use it. Unbelievable, that is unacceptable, they should know how to use it and be trained on how to use it, not because they dont tan and dont know how to use it!! They should be able to explain to a guest how to utilize every single machine in that facility.
Called Glendale Ave twice about a billing issue they claimed there was a stop payment at my bank, I explained it wasnt my bank both times they didnt give me any other info finally called my bank got proof there was never a stop payment for PF took it in and asked for a refund of the $40 extra they had taken and that they fix the issue. It was not an issue with my bank it was an issue with their system as the debit card they were pulling from was for that account. I was told they wouldnt refund the extra money I should have come in earlier and showed them that it was still an active account and it would have fixed it, I told her I called twice and they said it was my bank and didnt tell me that I needed to bring in anything. I guess it shouldnt surprise me, this location has never been helpful the trainer wont answer questions unless you schedule with him even if he is just leaning on a counter and the staff seems more inclined to carry on conversations than help Ive had to wait to be assigned a massage/tanning bed while they finish personal conversatioens on more than a few visits...
How can you still take payments out of accounts when the govenor ordered all gyms to close. Your closed yet you taking people money out of auto pay. Thats wrong
Clean place and friendly people
Very good
Nice equipment terrible customer service but my son and I made the best of it. Its not very #autism friendly but I make it friendly for him when we get a chance to go.
I always feel welcome at this facility everyone here is very friendly. Jeremy, Tiffany, Nate, Eddie, Tomo
Unfriendly staff that seemed like they dont want you there. Probably the worst planet fitness in the area. Id avoid coming here if you want a good experience.. the only thing they have going for them is the equipment but you can find better versions of that at any other planet fitness. Too bad you cant rate this ratchet gym lower than 1 star.
Get a nice work out clean
Facilities are nice and membership is affordable, but staff lacks a general professionalism. I canceled my membership in December and found out 2 months later that I was still being charged for membership. When confronted about the situation I was told that there was nothing they could do. It was very frustrating to find out there was no policy in place for the unducated performance of one of their employees in canceling my membership.
Very convenient whenever you want to get a quick workout in. Open 24/7..
A great place to do a New Years resolution. Start now and get a head start on a healthier you.
I love working out at the Glendale location because of one worker there, Mary. She is seriously so helpful and has helped me learn to love fitness! Thanks Mary!!!
Love coming in on the weekends Tiffany is always so pleasant and helpful!
My favorite place to go. Very clean
Little to no one hereSocial distance
Absolutely loved it I would go back again anytime.
Great gym. Motivating, and energetic. Best gym Ive been in
I think the facility is well run and well maintained. I especially enjoy the judgment free part of it. I like to go there for the treadmills and nothing else and no ones ever judged me for using just the treadmill.I wish they could get one of the TVs tuned to CNN, though. They did have one tuned to ESPN, but that has disappeared, so now Im stuck with watching Fox Sports Detroit or FNC while I do my daily walk. On an edit: One of the TVs is tuned to CNN.
Clean and friendly environment
Good place to workout. Friendly staff who can offer assistance when needed but let you do your thing too!
Always clean, easy to do your thing and go
The staff are all very helpful and nice, I havent had a problem with any request Ive had. The hydro massage beds are worth the $20/month alone. I love them. Im also a very big fan of being able to bring a guest with me every time I go. The facilities are very clean and the machines are kept in working condition, too. There are very few machines down at a time. The locker rooms are also kept very clean and its just a nice facility. The only thing I would have a gripe about is the quality of some of the members not following gym etiquette and some people that dont wipe the machines down after using them.
Nice and clean, good service
Planet fitness on Glendale is a very nice organized gym and Eddy one of the coworkers is such an amazing sweet guy, love walking in and seeing his face, Great customer service!
Clean and quiet
Open 24 7. Can get in and out quickly
Never been to Planet fitness, but Ive heard its really nice. I visited this plaza yesterday ( Southland shopping center) and I always love shopping there. Always have since i was a kid. Back in the day when Woolworths was in this plaza, it was the bomb because I loved the toy section! Lol Food town, Kroger, K&J meats, JC Penney and much much more was there. Good ol days! Where Planet Fitness is now is where Kroger once was until they moved to the opposite side of the shopping center. I visit this shopping center often whenever I come to Toledo!✨✨
Disappointed with how unconcerned the staff was after receiving a chemical burn from the tanning bed. They were adamant that it was not their cleaner by repeatedly saying thats not my fault and I dont know what to tell you. Either way... a chemical burn or an allergic reaction to the cleaner or left over lotion from not being cleaned properly, is a result of a lazy employee.There was zero empathy, urgency, or decency in this interaction.
Wouldnt recommend this place I wanted to pay a year in advance for their top membership they wouldnt let me they must not want loyal customers I joined a better club they gladly took my money!!
Love it working out there lots of equipment to use you can use it as long as you want no time limit on the exercise equipment
Great place to stay fit at. Planet Fitness, is the best.
Required me to pay via direct withdrawal from my bank account (a headache). For personal reasons I let a payment lapse until my next check staff felt the need to verbally remind me every check in as if I wasnt under contract and their pay wasnt guaranteed. I had two separate accounts one for me and one for my girlfriend. They allowed me to check in but when I wasnt there rejected my girlfriend and gave her a really hard time.
This is probably a great gym for some people. For myself, and many other guys, it was shocking to walk into a facility that claims a title as gym and doesnt have a bench press. I moved to a new state and was touring the gyms in the area. After arriving at Planet Fitness, I asked Wheres the benches at? The response from the staff was Theyre too intimidating to our members here. I chuckled as I made my way to the door. This is not a gym for weight training.
I have 2 complaints about this place for sure . You can tell it wasnt planned out very wellAs you walk you can feel the ceramic tile moving and also I took a shower and couldnt get the water temperature right it was either to hot or cold and the pressure and temperature kept changing
The equipment was OK, even though they tell you theyll help you learn how to use it prooerly, they dont. They point you to the sticker on the side of the machine. I had the black card membership and went for the massage chairs and to do post-op rehab so my therapist taught me which machines to use and I did the workouts there on my off days.They overcharged my account (they do automatic withdrawals) by pulling two payments out in one month and over drew my account. Then they were refusing to refund a month and fix my bank account until I threatened a lawyer.Not a bad experience at the gym itself. Other than not teaching you equipment, it was clean and kept up. But beware upper management.
Good equipment, lockers etc...good tanning beds but the bulbs are way overdue for changing! There are all weak a d several beds have bulbs that are blown...everything else is good...clean and great staff...
New cardio equipment is great. Didn’t think it needed to be replaced but what a big difference in performance.
The staff is always so friendly and helpful. ❤
This is good value. I like the tanning booths.
Great
Great people and environment too work out in
Very clean staff is usually pretty friendly. Equipment is in good shape
Its so clean and truly judgment free zone. I wish they had scales and sport classes too.
Very good for the price always clean
The staff is always friendly and helpful!
On more than one occassion, the staff have ignored me while Im standing at the desk to ask a question or use the massage center. They see me and turn their heads. There are usuallu more than one person standing around (more like 5). The ladies restrooms are always dirty. The locker room part is usually clean. The facility itself is clean and I never have an issue getting a machine.
Really Bad stuff..been ingnore alot times.every time im working out..the person clean gets in my way..im paying 21$ every month for this..they need a good stuff after after 12 pm noon..cuz they suck
Hard work pays off. A little understaffed but a great place to put in some time on self improvement
I like the 24 hour access and $10 a month membership fee.
If I could give a zero I would. Usually a good experience with professional employees. I was a consistent customer for 4 years, but due to the HORRIBLE service from the midnight staff tonight led me to cancelling my membership. The lady at the front desk was way out of line and provoked an argument with my boyfriend and I. We are contacting the district manager. HORRIBLE customer service I refuse be treated with such disrespect at a place that I PAY TO GO TO. Absolutely ridiculous. I will never step foot into another Planet Fitness again.
Great gym, clean, spacious, helpful and friendly staff!