CPR (Cell Phone Repair) was to put it plainly fantastic. They were easy going and very courteous. I was in and out in a snap. Customer service was just amazing. They treated you with respect and valued you as a customer. The technician was quick and efficient and very helpful. I will definitely be taking my phone to be repaired, there from now on. Total rating is an 11 out of 10.
Great experience. Replaced iPhone charging point in less than one hour with reasonable price.
This place is trash. they dont even answer the phone when they open. dont waste your time.
I was worried my phone was trashed. The touch screen was not working and apps were opening and closing on their own. I couldnt even make a call! I was greeted professionally by the young woman at the counter and a technician came out and diagnosed the problem, explained the repair process, told me about the warranty, and less than an hour later my phone was working flawlessly! The price was much lower than I had expected, and MUCH lower than buying a new phone! I highly recommend CPR!!
10/10 this is the place you need to go for your repair needs! Excellent customer service with a staff who absolutely knows what they are doing and in a timely fashion! This will be the only place I take my phones and electronics to if I should need another repair and suggest you do the same
I’ve been to this place twice in the past two weeks and they were great! Good price for a bad break I broke the computer in my phone twice within two weeks lol which of course is my fault but I do feel like even after the first time I got it fixed (and now once it’s been fixed again) it’s not the same as it used to be however I don’t know how to fix a phone of course so I didn’t say anything. Either way, quick and friendly service and good price so I can’t complain! I just hope I don’t drop my phone again. Also if you watch house you can mention it to one of the guys, he loves that show lol.
I had an issue with my Xbox One and they quickly diagnosed it for free as well as recommended places where I could find the replacement part (the power supply). Were very friendly and helpful.
Very pleased with the services here, fixed the shattered glass on our iPhone XR so it looked like new! Reasonable prices services in a clean, professional environment.
Really well done my PS4 keep on overhead and I send to them fix it in few days. I will like to have something that tells they are doing to my ps4
Excellent customer service. Fair prices and very quick turnaround time. Would recommend to everyone!
I had a challenging IPad repair and sadly they were unhelpful. I ended up down the block at a competitor who not only did a fantastic repair but was about 35% less expensive.
Daughter shut my tailgate on her iPhone 11, destroyed the screen. Wish I could remember the name of the gentleman that helped us. Excellent all around. Price, service, time and so far services rendered top notch(only been one day). Highly recommend but hopefully Ill never have to go here again.
Even though they werent able to fix the issue, I greatly appreciated the honesty and communication. Will go back for sure.
They were very friendly and fixed my phone quickly!
George and Leo were exceptionally helpful in repairing the back glass for my friend’s iPhone XS, which was previously completely shattered. They restored the phone to like new condition by replacing the back glass, and the whole process only took only a few hours for them to do it. They were professional, straightforward, and weren’t trying to pressure us into spending more money than we needed to. Thank you!
Fast service, professional staff and an affordable price!
So far I have had two computers, a cell phone screen and tablet battery repaired here. Every time, the repair was rapid and complete. The parts for the computer power jacks came in quickly and were repaired that day. the cell phone digitizer was on hand and replaced in the time it took to eat dinner. Have been pleased by every experience here.
Leo was super helpful and professional when I came in for a broken power button. He was able to fix it promptly and is very knowledgeable about other repairs as well. Highly recommended you check this place out for a fair phone repair.
Fast and professional!! Would recommend for repairs and better pricing then competitors.
They got back to me in like an hour after I submitted a price request thing, called me back and told me the price. I took it in and it was done in 10 minutes. Great place. Cheaper than other places in toledo. $128 after taxes to fix my iPhone 11 phone screen. I recommend!!! Guy who helped me out was also very friendly!!
My Google Pixel XL battery was draining constantly. I called CPR up after being referred by a friend. I spoke with Leo who suggested I replace the battery. I stopped in to order new battery and paid up front. (Something I never usually do) They called me within a few days. I took my phone in and within less than an hour my phone is back to working properly. Leo was so kind and polite. Very professional. If I could give this place 10 stars I would. So very satisfied and happy. Sure beats spending $1000.00 on a new phone. I very strongly recommend this business if you are in need of a cell phone repair. Leo you are the best.Thank you. A very extremely satisfied customer.
My daughter broke her iPhone 11 screen and I thought I would have to use insurance to replace the phone, George at CPR helped me and was great 👍fast repair of the screen saved me $50 because insurance was $150 he fixed it for $99 very professional and nice,love this place!!!!
I got my phone fixed scratches all around where the screen was replaced didnt say anything. Figured hey my screens fixed thats what I wanted. Paid 200+ and now guess what? My screen is falling off! Yes i got it fixed last year but the fact my screen is falling off says something doesnt it?
Very great service fix both my phone and helpMe understand my previous issue better. Very friendly staff and very good at breaking down details and reason why. Would recommend to friends and family for all your electronically needs!
I was very satisfied with the convenience, price, and speed at which my cracked Iphone screen was replaced
CALLED TO GET AN ESTIMATE OVER THE PHONE FOR A SHATTERED SCREEN .TECH GAVE ESTIMATE AND SAID WALK IN SERVICE 30/45 MINUTE WAIT, THE EARLIER YOU GET IT TO US THE FASTER YOU WILL GET IT BACK. TOOK THE PHONE IN AT 10:35 AND AT 11:05 IT WAS READY AND GOOD AS NEW. THEY CHECKED THE PHONE SERVICE ETC BEFORE I LEFT THE STORE ....I PAID MY BILL AND WAS OUT OF THERE...TOTAL TIME 32 MINUTES. FRIENDLY SERVICE, EXCELLENT REPAIR, EXCELLENT TIME IT TOOK TO FIX. I WOULD VISIT THIS STORE AGAIN IF NEEDED AND WOULD RECOMMEND TO ANYONE
Went in to get a screen repaired and had some troubles with the first screen. Called the owner and told him the issue. Acknowledged and quickly had solutions. He ordered me a new screen and had it in quickly. Had repair done in little under 15 minutes. Very friendly and willing to help anyone. 100% recommend here
In a life full of poor choices, the decision to take my iPhone8 to quickfix for a screen replacement was one of THEE BEST decisions I have ever made. Professional, fast and high quality. The condition of my phone had me nervous. Nervous that I wouldn’t be able to restore the phone back to its original state, as I Type this review I have a huge smile on my face, because I am using my good as brand new iphone to share my satisfaction with y’all. I will be a return customer and I encourage everyone to take their broken electronics to These fellas.
On 5/14/202O I (John) brought my iPhone 10 in for a screen repair. They were very professional, courteous and clearly experts. I could not have asked for a better experience and the phone works like new!! Thank you for being such a great business. I highly recommend and they repair gaming consoles too!!
I had a Xbox repaired here. Very good value
I took my phone to CPR on Monroe to have the shattered glass repaired. Never having done this, I was so pleased to find out I could wait for the repair and did not have to leave my phone. Very friendly and efficient service !
Awesome service! phone was done in an hour and a half and they also fixed my volume button which is awesome because I didnt even ask for that to be fixed! Will do more business in the future
The customer service was outstanding answered every question I had no run around top notch customer service
Leo is a true professional, both in customer service and repair.He did my an iPhone 8 battery replacement for me in literally 10 minutes. After the repair phone looked liked it had never been touched.Battery is perfect and has added hours to my daily battery life.Extremely good pricing and top notch work.
Great people fixed my ps4pro hard drive and Cpl iPhones
Absolutely amazing service. Ready in less than 24 hours and good as new after shattering my iPad screen. Excellent price and super helpful.
Fixed not just my phone but my moms phone also. New batteries in both phones and he replaced the shattered back on my phone. Good price and will 100% be back again when I need repairs.
Went in to get a cell phone battery replaced. It was very quick and inexpensive. Much cheaper than the apple store and I was on my way in 30 minutes. Very nice man took care of me and would definitely recommend.
100/10! CPR in Toledo is the place to go for iPhone repairs. I had an water accident with my XR and eventually my screen wouldn’t let me type, looked damaged, but still made noises. I emailed CPR for an estimate, then it said to give them a call and explain. I called at 10:30AM, was answered and told to come in immediately. I got there around 11:30, and turned in my phone, IT WAS REPLACED IN THE SAME DAY! Costumer Service is incredible, he is very educated on technology. Wish I would’ve thought of this place when I damaged my phone last year and just bought the new iPhone.
Excellent fast service. Reasonable charges.
I needed a cracked screen replaced on a smartphone and called CPR after finding them online. Not only did CPR replace it the next day for me, but did it while I waited a very brief time at the store. Since I live an hour away, I appreciated the fact they fixed it so quickly. Extremely efficient, friendly, knowledgeable and helpful staff. Great service!!
Excellent service, in and out less than 5 minutes had my phone fixed
Excellent service. Quick turnaround and very helpful. Highly recommend.
Fast and affordable! Phone screen was completely shattered after dropping off a roller coaster. Screen was replaced in less than an hour and the phone looks brand new!
A broken phone is never fun. The process of getting it fixed here though, was very enjoyable. He knows his stuff.
Quick, efficient, professional service. Highly recommended.
Fair, honest and prompt
Awesome place, owner is a stand up guy, good place for military discount, work done fast and correct, will happily return,
CPR offers the best service — period. Businesses of any kind should learn from them. From the minute you walk in the door, Abdul greets you warmly, works to understand the issue with your device and commits to a repair timeframe that has always been met. Delivering what you promise with a smile. Simple concept but sadly missed in today’s fast paced world.This is my third time here —- for different issues and finally took time to rave about this awesome business. George repaired my phone tonight so a shout out to him too. I bought a case too and when I picked up my phone they had it in it’s new case ready to roll. It restores my faith in superior service. Thank you, CPR!
The owner of this place is amazing. Fast, professional and friendly! Quality work at great prices. Highly recommend.
Fixed and iPhone 8 battery for my fathers phone, quick service and a good price. He’s very happy, thanks!
I was referred to your store by Verizon in Lambertville. The gentleman behind the counter was incredible!! I was in and out in just a few minutes!!! I will highly recommend your store for cell phone repairs!
Too expensive. Wanted about $250 to fix glass on phone, when glass can be bought for under $20 at Amazon.
Staff is polite and friendly. Parts were on hand in one day and repair was complete in one hour. Will be a returning customer in the future if need be.
Took my I watch in for repair. The back plate came off. I was in and out within 10 minutes. The technician repaired it and was very professional and best of all no charge😁
I own a business where all of my warehouse workers are supplied surface Pros for taking in inventory and doing log checks. Heard about CPR Cell Phone Repair a little over 2 years ago. Since then I have spent over $4,300 in repairs for my company. This is the only place i will go fro these repairs. They are done very quickly and efficiently. Best prices in the area.
This was my second visit and had great customer service! Helped me out with a Small issue! Quick and great work!! Will go back if needed!
Was quoted a price on the phone.when I got there it was 50 more.when I picked it up it was 60 more.then they cracked the back of my phone and tried blaming me but eventually said they would fix it when the part comes in and Im still waiting
These guys worked quickly, my phone was ready when promised, and I had a small problem that they graciously fixed for me. I would definitely recommend!!
⚠️PLEASE READ⚠️(especially ladies)Pros:✅Cheaper prices for fixed screens. ✅Friendly staff. ✅Fast service.Cons:❎My screen starts to lift out of place after a few weeks, I went to this place for a new screen about 3-4 times because of this.❎A man in his late 20s/early 30s, who’s quite older than me, works there and fixed my phone a couple of times and needed my phone password for the fixing process, but then he SAVED HIS NUMBER IN MY PHONE with a heart-eye emoji as “Cutie😍”, and texted himself!!!!!!!! I feel like that was really unprofessional and an invasion of privacy. I kid you not it was the weirdest thing ever ! he probably snooped through my phone too 🤮
Fast friendly service. Repairs were on time and as promised on price.
Waited in line long time..cant even put on a screen protector because they didnt have any.
I have used this service and have found them to be responsive, capable and timely. They are friendly and have offered me my repair on a while-you-wait basis...!! Priceless😉
Had battery replaced on a 6S phone. Repair done in reasonable time quoted.What I really liked is that although my screen had a few small cracks, they did not recommend replacing it. That to me is a degree of honesty and not trying to upsell a repair that is not necessary. I will certainly tell interested people about the service.
Very nice worker! Was very helpful!
Better price than the mall! Theyre pretty friendly here. It did take some time to get my phone fully fixed (3 weeks waiting on parts to come in), but have patience its worth it especially for the price. They are also pretty busy, so keep that in mind. Hopefully I dont need to come back here, but if I ever do need something fixed again I will come here.
Came in there Saturday 6/20/20 to have my cell phone camera and battery replaced. They ended up not having my camera stating I told them the wrong type of phone. Even though the type of phone model was printed on the back of the phone. They went ahead and replaced my battery. Once the battery was replaced I tried 3 different charging chords I have that all worked perfectly fine with my old battery but, wouldnt work with the replacement batteryI tried returning the phone to have the battery replaced on Monday 6/21 since theyre closed on Sundays. But once I got to the store they were 4 customers deep and only one person at the counter to service everyone. And people were waiting to be serviced. I couldnt wait since I was just trying to drop the phone off and have the problem corrected and didnt have time to wait seeing as I was working and only has enough time to drop the phone off and leave.So, today I found another cell phone repair shop that had the camera for my phone. The service was very fast. Super fast. My phone was fixed with a new camera and I had them pull out the defective battery that cpr stuck in my phone and replace it with a good battery. I figured Id just take the defective battery back to cpr and have my money refunded. But, the owner of cpr refused to give me my money back stating the only way I can return the battery is If its still in the phone. This is not a policy procedure. This is his own personal rule. I asked to show me where in their policy that is stated. Or, where its stated under the warranty. But he couldnt show this to me because this rule doesnt exist. And, rather than do the right thing and give me my money back, he decided to create an adversarial environment. Even after I gave him numerous opportunities to do the right thing.I finally gave him 2 options. One, to either voluntarily return the credit to my credit card or, 2) I would involuntarily have the credit put back on after I dispute it with my credit card company and follow up with a bad review. He didnt care about any of it.So, my friend heres your review that you didnt care about. Wrong is wrong. And, right is right. And you chose to do numerous wrong things. You lost the battle and the war when you couldve done the right thing. You didnt.Id give zero stars if it was possible. And I know where Ill be taking my cell phone for repairs going forward. I will never do business or refer business to you ever again Habibi! Haram
Fix two of my phones perfectly and quickly and gave me a warranty. Plus they are reasonable with their prices. Highly recommend
Excellent customer service and repair during the Covid-19 quarantine. The store was safe and clean too.
They were very knowledgeable and professional. I felt confident leaving my phone with them and it was finished when they said it would be. No complaints whatsoever.
IPhone screen replacement was done quickly (30 minutes) at a great price ($60 less than Apple store). New screen works flawlessly. Friendly service too!
Honestly ... a very impressive and accurate work staff! Spending a couple of hours, they tried several different ways to solve my problem, but nothing worked. So I decided to return my phone to the mail order Verizon people as it was still under warrantee. And a great selling point, CPR didnt charge me!Thanks a ton folks!
Highly recommend this place if you need to have your phone looked into.
I met with George to assist with a water damage issue on Oct 14. He was able to diagnose and repair my phone with same day service. He was clear with expectations and price estimate and retuned my phone ( lifeline right?) within time frame. Ive used CPR several times and have not been disappointed. Hopefully I wont need to return but I know there is a high probability they can rescue my phone. Thanks George
Great and very professional.
I believe I had a great experience. They quickly fixed my laptop that Apple told me was completely broken and even shipped it to my school. They had great communication along the way and kept me updated with every step.
Fast and efficient! Friendly staff and knowledgeable!
Went to CPR Cell Repair while on a rush delivery and my IPhone battery needed to be replaced immediately and thanks to Ali, I was able to have my phone battery replaced and back on the road in less then 15 minutes!!! This place was also over 15 dollars cheaper then a competitor battery store down the road. Thank you very much for the FAST and FRIENDLY service from all the folks at CPR Cell Phone Repair!!!
My experience at Cell Phone Repair was great! Avi was so helpful and efficient. He graciously agreed to repair my shattered screen right before closing-it took approximately 15 minutes to fix. Not to mention the price was affordable and my phone looks brand new! I had a great experience and would definitely recommend Cell Phone Repair!
Had my iPad screen replaced for half the price that Apple or Best Buy wanted, now it looks and works like new!
Took my phone in late before they closed, they had it fixed by noon the next day! I should have went there right off the bat. Save yourself 4 days of headaches and broken insurance promises and just go to CPR. Also, the store smells amazing, Im not sure what they use for air fresheners but its delicious.
Great quick service! Very personable and knowledgeable staff. Would definitely recommend coming in for a quick cell phone repair, my phone was finish in less than 30 minutes! Will always come back to this business! Thank you very much
This was the most horrible experience I’ve ever experienced with a phone place. I walk in and I ask to get my iPhone 7 speaker fixed. Next thing I know the guy who was helping me started helping someone else while I was speaking to him. No good customer service at all. Do not recommend. If I could give a 0 star review I would.
Best place for cell phone repair in toledo
They were very knowledgeable, fast and friendly
I walked in CPR with a dead phone battery & walked out 20 minutes later with a new battery & a working phone! George was great! Thank you! Marie F, Toledo
I dont normally post reviews but I figured Id share our experience with this place just so people know what theyre getting into. My husband dropped his phone off for repair on a Thursday -- it had some water damage and we werent sure about the extent of the damage, but we figured theyd let us know one way or the other whether they could fix it or if it was even worth the trouble. A couple days go by and we dont hear anything. (Mind you, he is without a phone during this time.) I called to ask for an update, and the person there said the technician wasnt there and that theyd call me back. Never heard back. We called again Monday night since we hadnt heard anything, and the technician had said they still wanted to run some tests. But it was at least turning on and off now, so my husband said hed just pick it up because he couldnt keep going on without a phone. In the end, he ended up having to get a new phone anyway. If the phone cant be fixed, just say it, ya know? Or at least keep up the communication and dont keep your customers waiting.
Great customer service, very personable staff, and top-notch work with lowest price in town by a considerable amount! Brought my phone in and had it back in excellent condition same day. Highly recommend these guys!
Repair took less than 2 hours. The replacement screen for the iPhone 5 weighs more than the factory unit did, which was a little disappointing. The technician who did my repair was very thorough when testing my hardware, and the resulting repair is seamless other than the weight issue.Overall, a very good value when compared to paying over twice as much at Apple and other stores. This is the only store in the area I found that would do the repair for less than the cost of replacing the entire phone.
Great service, very fast and affordable. I called ifixit first and they quoted me $35 more than these guys. So this place is a great deal i will come back again when i break something else.
Ozzy and Shane were super helpful. They were persistent communicating with us and Ozzy had the phone done in no time. My experience was great I will be back! I took my phone to several places and no-one was giving me any hope Ozzy had it done with in days with a guarantee! Thank you!
It took them less than a day to fix the screen on my iPad, which was completely shattered. It works perfect! Customer service was great as well as the price
I just took my new LG Stylus 2 in to have the screen replaced and the guy I dealt with was awesome! He was friendly and did a great job repairing my phone! I would definitely recommend using this place for any of your cell phone or electronic repairs!
Took them less than 20 minutes to replace my iPhone battery and clean my charging port. Highly recommend this place. George is an outstanding guy. Very professional employees.
Easy, fast, the lowest price in town, and the quality appears to be high!
George did took care of me! dont go to the mall
Professional, friendly, timely, fair prices. Highly recommend
Excellent! He will apply a glass screen protectors PERFECTLY on your phone in a few minutes. Saves me much stress. 👍👍
Got me in within 15 mins great service
Broken charging port in and out in 20 minutes and was 25% cheaper than the 5 other places I called highly recommend.