HIGHLY recommend! I went into a Shell gas station auto shop on Moorpark Blvd to get an oil change and was told I need to replace all my brakes. I just bought this car from a certified dealer. Anyway, thank GOODNESS I took my car here for a second opinion. They were great and quick to look at my car, which does not need new brakes. They told me that my front brakes were actually brand new! Phew, they just saved me +$500! I will for sure come here when I eventually do need new brakes! I HIGHLY RECOMMEND this very honest, very professional shop!!

The manager was able to diagnose my brake problems with my verbal description and a short test drive. They fixed my brakes, much to my relief, without a full brake replacement. Great work! Thank you for making my driving time safe again!! And thank you for having a Covid complaint lobby.

I always go here even after calling around town. Best prices in Thousand Oaks for an Alignment. Honest about condition of the car too.

Ben and the guys there are amazing. I am sad to be leaving CA and not be able to take my car there anymore. Always best customer service. Best price. Just the best. Thank you!!!

Ben and his team are the most honest competent mechanics in town I wont go anywhere else!

These guys were awesome, I had a break issue while traveling, and I travel with a protection animal, they came to my hotel pucked up my car, and then brought it back when the work was done....above and beyond service.....I would recommend them to anyone and everyone 😊

These guys are great. They took me in without an appointment even though they were pretty busy and got me seen in a timely manner.

Very helpful and kind. Great experience. Great work.

Dan and his crew are the greatest! Hes reasonably priced and very honest. I took my car in for brakes and he called and told me to pick it up, that breaks are not necessary, just gunked up. So he cleaned them at no charge (replaced a fuse which the dealer quoted 48$ to fix) and sent me on my way. Not only will I return when I need to but Ive already referred 2 people to them.

Went in for a free break check, everyone there was so accommodating and polite. The guys did a very thorough job and even looked into some parts of the car that just didnt sound right to give suggestions. Ben was especially helpful. Definitely recommend this place!

I was reading the reviews before coming to this place and all I kept seeing “great customer service” over and over. That comment is an understatement, the manager Ben is an amazing guy who is incredibly friendly! Since it was going to take 2 hours to fix my brakes, he called me an uber to and from my house, and when he checked me out, he wasn’t in a hurry, in fact he helped me find a coupon to help me out! I had a great first experience here and I will be coming back!

Ben and his mechanics went above and beyond for excellent customer service. I mentioned some problems about my car and asked for a second opinion. He saved me a lot of time, money, and stress by letting me know that my cats didn’t need so many repairs. I highly recommend this break masters

The staff are always very friendly and yet very professional. I have 9 cars and never think twice where to bring them for service but here. To my surprise, I was selected as one of their customers of the year last year:)

This is the only place I truly do trust. . Ben is a honest caring man who does not take advantage of people and will help you as much as he can. I went to agoura hills care car and the didnt do anything that was supposed to have been done. While still charging me the max and then telling me that my suspension needs to be done and the shocks. Giving me an amount of 1900.00 I went to pep boys then brake masters. Ben showed me that my suspension were sprayed to look like they need to be replaced . Pep boys and the dealership told me the same thing. So again I WILL NEVER GO TO ANYONE ELSE FOR MY CAR MAINTENANCE!!! THANK YOU FOR HELPING ME WITH MY CAR! AND FOR LISTENING TO ME VENT!!!! .

They did a fantastic job on my Lexus and are really nice people. Ben was awesomeThanks

I walked in and was welcomed. The place was nice and the staff was incredibly friendly. Great deals on everything and lifetime warranty on parts

Very shady place, they do not have a clue, what they are doing, the only reason you can go there is just for breaks & they have no good mechanics for other services. Breaks & that is it, it is way cheaper if you shop around elsewhere.

These guys are awsome. Our brakes cylinder went out in our RV while traveling through thousand oaks. They did a great job for us at a fair price. They also let us use coupon from website.

I visited Brake Masters at their Thousand Oaks, Ca. location for the first time. My experience with the Manager - Jessie James and the entire team of mechanics was outstanding! Very honest, extremely professional, informative, great quality parts used, They set a new standard for customer service...to be followed by all service providers!!! I will be returning for my future automotive needs and referring my family, friends and associates.

I cant thank the guys at brake masters enough! My girlfriend was only in town for a day and needed her brake fluids flushed, one quick call and a pleasant conversation with David, dropped the car off and few minutes later it was done. Great price and outstanding customer service, I will be back. Thanks again!

Did tire balancing here. The price was good with the coupon I got from America tires. I think they did a good job .

Ask for Ben. He is your guy. THANK YOU .

They are very professional!!!

Nice guy. Helped me a lot. Very professional and kind too. Highly recommended

Great customer service. In n out in a timely manner. The cost was reasonable.

These guys are very good. I was in and out in a short time as promised with a great product and price. I would definitely recommend this place.

Used to be nice seems the new management wants to hustle you just quote whatever comes to their mind

Great service and good price. Trustworthy!

Good service ok prices

I love this place. Always treated right by this.place

Another fast and friendly trip, love these guys.

Awesome store, great staff

Just got my second alignment done and am extremely pleased with the service and cost. Great place!

Thanks brake masters

Bad service