Ive owned a BMWs since 1997 and been to and seen many other mechanics in LA & Ventura counties. Rob is THE BEST. Another BMW mechanic in Thousand Oaks told me to scrap my BMW because he could not fix an electrical problem. Took it to rob at Bimmer Connection and they fixed it. Maybe is not a place you can take your car in morning and get it back by Noon, but if you want Quality Service, Proper Diagnosis (not just replacing random parts and hope it works), friendly Owner that explains things to you, Rob and his shop is THE BEST place for your BMW. I have 608,000 miles on my 1997 328i BMW, not by accident.
Owning a BMW requires having a reliable & an honest mechanic. Rob & his team from Bimmer Connection located in Thousand Oaks is the place to go to for maintaining or repairing your BMW. Transparency & the quality of their work are outstanding!
Rob and his team at the Bimmer Connection are top notch. Robs trustworthy and honest approach to serving his customers gives a good name to his business and to the community. Knowledgable and dependable! HIGHLY RECOMMEND!
Rob is amazing, I just moved into town and have a German car that needed a brake light bulb replaced, rob went out of his way to help me and did not charge a penny. I am definitely returning back for car servicing and other bigger repairs.
These guys take great care of your car. No hard sell, just what you need and things to be aware of. Rob is a great guy that you can trust.
I was recently introduced to Bimmer Connection. He was recommended to me by a close friend in passing and I told him, we already have a great mechanic my husband uses named Rob. Come to find out, Bimmer Connection is owned by Rob where weve been going for awhile. Last week, I had to take my 2013 328i to check on a service engine light. Rob did a diagnostic on it and suggested that I call the dealership because there was a very good possibility that the problem might be under warranty/ recall. I was really impressed because I knew he didnt have to tell me that. He could have just repaired it and I would never have known. I picked up my car, took it to the dealership and they called me the next day to lmk it was definitely under warranty so no cost to be but if it there was a cost, it would have been over $5000.00!!!! Rob is incredibly honest, takes his time explaining the problem and the solution. He even told me although the light was on, it wasnt anything that needed to be attended to urgently. I was so appreciative of his honesty and grateful we have a mechanic we can trust!!! I HIGHLY recommend him.
Had a Stainless Steer brakeline install/Clutch Delay Valve delete done at this shop, i had a wonderful experience. Highly Reccomend!
I finally found a BMW specialist I can trust. Rob &Tig have been servicing my last 2 Bimmers for 4 years now. After bad experiences with local BMW professionals, I finally found someone I can totally trust. Both Rob & his brotherTig, both formerly BMW master techs at the BMW dealer, have gone over & above to accommodate me. I recently had knee surgery & they came to my home, picked up my car, serviced it & returned it the next day. Additionally, they are 100% honest. My 428i was due for the 60,000 mile service which includes spark plug replacement. Rob said it had previously been done, so he didnt charge me for that. I would have never known. That is the kind of honesty which is invaluable. There are so many other instances Rob has saved me which has earned my loyalty for life. This is my 5th BMW. My son has my 2002 325i. Although he is 200 miles away, because I trust Rob so much, I am going to bring the car to Rob & Tig for service. It has 220,000 miles & is still running like a German clock because of the care Rob put into it. I recommend Bimmer Connection to all Bimmer owners who value professional care & most importantly, honesty.
The staff is wonderful. A friend referred me here, and my experience was nothing short of amazing. They were a little out of the way, but they gave me the best deal, and are very trustworthy. They value your concerns, and they have a lot of knowledge. I highly recommend them.
This place was recommended by a neighbor of mine. I have never ever had this kind of service before. The owner is very hands on and does a lot of the work himself. They are honest, courteous and knowledgeable. As far as I am concerned they have a customer for life.
I had learned about Rob and his shop from an advertizing video I created for him some time ago. During that visit videotaping Rob in his shop and listening to his customers testimonials, I quickly realized just how much respect his customers had for Robs abilities as a BMW expert mechanic, needless to say, I was impressed. Well, I recently bought a used BMW and it needed a couple things repaired, and I immediately thought of Rob as my go to BMW mechanic. Best decision I made was allowing Rob to troubleshoot my car and in no time, I was driving away completely satisfied and had peace of mind knowing my car was running like new again. I highly recommend Rob and his top notch mechanics at the Bimmer Connection.
Rob (the owner) is always there and ready to listen to you. Its great to be able to actually talk to the mechanic when you have an issue with your bimmer.
Went there for a diagnostic and the Mechanic was very helpful and gave alot of advice. Very nice people I will definitely return again.
Without any doubt in all my years in dealing with mechanics Rob is by far the best and I have no hesitation in referring him to all my family and friends. He is quality and honest. My car is in great hands.
Could not be happier with the service and price. Experienced, honest, and great people. Definitely recommend!
The staff is wonderful, friendly, and so knowledgeable when it comes to BMW. I wouldnt trust anyone else to work on my car. Ive had my share of unpleasant dealer experiences with incompetent advisors, technicians, and managers. But this place is not only knowledgeable but is also honest and upfront.
Super knowledgeable and down to earth. Worth a visit!
If you own a BMW and live anywhere near Thousand Oaks, Bimmer Connection is the place to go. End of story
Had various work done on 2 different bmws at BimmerConnection. For a last service before shipping my cars to the east coast for a relocation I had $3k in work done to my 535i which included an oil pan seal fix. Long story short the pan continued to leak and because I was on the east coast now it was a nightmare trying to get proper documentation from Rob (BimmerConnection) so BMW could cover the assumed OEM seal issue or refund me the cost so I can get my car fixed correctly. I thought I was getting OEM parts installed but to my surprise when I asked Rob for documentation he forwarded me to Bob Smith BMW where I guess he got the parts. Apparently the seal(s) was not OEM hence BMW would not cover this repair issue. At the end of the day I had to pay another BMW dealership on the east coast $1200 to redo Bimmer Connections work which is ridiculous. Not happy at all!!
Great service and very knowledgeable
I bring my blue convertible stick shift only here!!!!!
Totally happy with the service