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Mavis Tires & Brakes
14005 US-19 South, Thomasville, GA 31792, United States
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Mavis Tires & Brakes

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Ty
Review №1

My girlfriend woke up to a flat tire today and I can say Mavis Tires and Brakes told us to come in immediately. As soon as we got to the shop they welcomed us and took care of everything. Highly recommend.

Re
Review №2

We have taken 2 vehicles up there in 2 days for oil changes. Prior to that we took other vehicles up there. We initially dealt with David (who I dont believe is there anymore). The past 2 days we dealt with Robbie who was very helpful and knowledgeable. Quick and very friendly service.

Su
Review №3

Xavier and the entire staff were extremely helpful when I brought my vehicle in with a flat tire. They got me in and patched the tire right away. I will definitely be going back there for my automotive needs.

Br
Review №4

You know, I really think getting good service on tires and maintenance always requires patience. These guys are well worth the time and money. It seems like they have a good team right now. Check them out.

ch
Review №5

Robby was very helpful getting me back on the road again in no time! Im so thankful to have made it thanks to the wonderful staff!!!

Mi
Review №6

They took great care of our car. Made an appointment, took us in immediately, removed a nail & patched up our tire in a timely manner. Bought our tires here & routinely get free tire rotation. Rob & his team never disappoint!

Ca
Review №7

Thanks for checking my tires and getting them to the right PSI on the fly this morning - really appreciate the fast and easy service!!

Al
Review №8

The employees are always nice and friendly & do not mind helping you understand what’s going on with your vehicle. They provide services in a very timely manner too. I will always go straight to them with any of my vehicle service needs.

MS
Review №9

I always have had a pleasurable service experience and trust worthy work done here on all 3 of my vehicles. The one time my appointmet time ran late because a good portion of of the crew had called out sick at the beginning of the pandemic, the Manager on shift compensated me.David and Robby and the rest of the crew rock.! Thanks for all you do.

CR
Review №10

Great customer service! Everyone was friendly and very helpful. There were answers to all of my questions and concerns! Rod gave great tips on how to keep my tires in good condition. Eric gave great suggestions on how to save money and still walk away with brand new tires! Never been to a tire place that’s so welcoming!

Sh
Review №11

They were very professional and went above and beyond to get the part I needed for my car. I highly recommend them!!!!

ba
Review №12

David helped us so much, we came in with a flat tire and we were treated so well. amazing place. highly suggest you go there with any of your needs! costumer service was above and beyond. as well, very quick.

Je
Review №13

They require an appointment. I made an appointment and arrived early waited around until an 1 hour after my appointment. Left the car went else where and returned 1 1/2 hours later they had not even began my oil change. They do satisfactory service-I do not enjoy spending my only day off in 18 days waiting for an oil change. Went elsewhere.

Ja
Review №14

Rod and Xavier provided great service! I was back riding in no time! I also saved a lot of money by choosing Mavis. Highly recommended!

Ve
Review №15

The New manager Robby is very knowledgeable and goes over and beyond to ensure customer satisfaction. In fact he corrected warranty issues on some tires the previous manager suggested that were deficient to say the less. Additionally Robby and his crew made buying new tires at Mavis Thomasville a pleasant ordeal …., without an overly cost price.

Te
Review №16

This is the only place I trust for repairs. I have noticed slot of new faces. So have patience. Great prices and service.

Ca
Review №17

Axaviar was so helpful in scheduling the appointment and setting up everything I wanted. The person who worked on my car called to inform me of everything they found, offered recommendations and asked me to direct the repairs to be done. When I picked my car up, the ride was soooooo smooth!!!I am a very happy customer and highly recommend!

J.
Review №18

Xavier did a great job taking care of me. I am highly satisfied with his customer service and the work performed on my vehicle!!!

Da
Review №19

Excellent tire prices and great customer service. My appointment was for 5pm. I was a little early but they were a little behind. The situation was explained in a very professional and apologetic manner. I was given the option to reschedule but chose to wait. The wait was fairly brief and I left with 4 new tires at a great price. They have my tire business from here on out.

De
Review №20

My experience at Mavis today was great the professional service guy Rod took great care of my needs. I always come to Mavis I advise everyone to stop by for their automobile tire needs

Et
Review №21

They were very quick with a tire patch that I needed and were very courteous with great customer service. Would highly recommend!

Ta
Review №22

Mavis tire you guys are a life savor!!! I’m so thankful for each individual there your hard work and dedication really shows and pays off! Dave your management skills are ground breaking and the young man name foot as also a dear! Thank you mavis!!!

It
Review №23

Came here for a quick tire fix and once it was out turn, Xavier provided great and fast service!

Re
Review №24

Great prices great service

Br
Review №25

The men here were so helpful and nice. I will definitely be back to Mavis.

To
Review №26

Xaviver helped me and got my breaks taken care of. He was very polite and showed me what was wrong instead of just telling me. Very good costumer service!

na
Review №27

Service was exceptional and staff was very friendly. They kept me informed as they went along with my service.

To
Review №28

Great customer service with affordable prices. Rod provided exceptional customer service, very knowledgeable, and was able to thoroughly explain what was going on.

Do
Review №29

Absolutely the best service! I just had my second service done at this location and to say the experience was great would be an understatement. The team goes above in making you feel like a valued customer which I feel is getting harder to find. If you are looking for the best in vehicle maintenance in the Thomasville area look no further. Being a new resident of Thomasville I feel fortunate in finding this team, they have earned a customer for life! Doug Stape

Ho
Review №30

Did not listen to what was asked, overlooked the opportunity to create an upsell with the extended warranty and alignment ( which I specifically ASKED FOR!) AND IS A MAJOR PART OF MAINTENANCE AND SAFETY ! Not to mention that small extra expense will save you HUGE CHUNKS OF TIME AND MONEY IN THE LONG RUN! POSSIBLY EVEN A WRECK FROM FAULTY TIRE WEAR AND TEAR DUE TO NOT BEING ALIGNED AND WEIGHTED PROPERLY!THANK GOODNESS MIKE AND HOLLY AND THOMASVILLE TIRE LOOK AFTER YOU LIKE THEY DO THEIR OWN FAMILY!MAVIS....JUST MAKES EXCUSES AND IGNORES THE CUSTOMER UPON ENTERING THE STORE FRONT, WAIT SEEMS EVEN LONGER WHEN YOU FEEL IGNORED, AS THE CUSTOMER SERVICE PERSON PROMPTLY EXITS THE STORE FRONT, STILL WITHOUT ACKNOWLEDGMENT OF ANY NEW CUSTOMERS ENTERING THE STOREFRONT! SADLY SETUP FOR SALES FLOW WITH MARKETING STRATEGIES WHATSOEVER! BLAH, BLAND AND THEY IGNORE YOU...ITS LIKE HAVING A TEENAGER CREATE A STORE FRONT PROJECT, AND THE TEENAGER WAS NOT IN THE MOOD TO CREATE A WORKING MODEL THAT WAS INTENDED TO DRAW RETURN CUSTOMERS OR REVENUE. Actually, I have complete faith that would be more impressive than what Mavis threw together and tried to pretend they had wisdom and incentive to fill a need in a consumer friendly way. That is who makes or breaks your business!!! THE CUSTOMER!!!

Mr
Review №31

Fantastic crew. Xavier and his team are outstanding!

Ho
Review №32

The team at Mavis Tires was Awesome. I mentioned that I had an appointment and needed to be there at 2:15. Eddie said I’m going to put my best guy to put the tires on your car he’ll get it done in an hour. Dennis started at 1:10 and was through at 1:55. I have 3 vehicles that I’ve had Mavis Tires to service they have never disappointed me. Great Team!!!!

Wi
Review №33

I had premade my appt. via phone and was quoted for the tires I needed on my truck. When I got there Robby informed me that the tires ordered for me were low quality and I would be back in 2 months or so needing them replaced. (I asked why Mavis ordered them if they were that bad). He upgraded me a quote for Cooper tires (which cost more of course). I went along with it and when I showed back up to pick up my truck I found Solaris Starfire tires on it. I was told they were Cooper tires and upon looking them up I found they are a subsidiary of Cooper co. I already had Cooper tires on my truck and they clearly state Cooper steel belted radials on them. Im feeling hesitant to use Mavis for tires again. I had to pay $80.00 more than the original phone quote. It isnt that the tires they put on seem bad, though I dont have any eperience with the brand, but its that upgrading stunt that causes mistrust.

St
Review №34

Took my truck in for an alignment. The tech had it in the bay within a few minutes, completed the task and finished in 30 minutes. Advised me of adjustments which were made while I was checking out. Paid very fair price for work done.

Jo
Review №35

I received the absolute best customer service! I was kept updated on everything. I am thrilled with my new tires and the price. The facility is clean and organized. I am a life-long customer. Honesty and integrity goes a long way.

F
Review №36

They do great work, friendly, and are the primary spot i recommend for any work on tires. had a great experience

Ja
Review №37

My experience was wonderful. Eric was very professional and very friendly. They other staff was amazing. They get you in and out in no time. I would highly recommend that everyone come here to get your car serviced ...MAVIS TIRES & BRAKES☺️☺️☺️😊😊

20
Review №38

Super quick! Great customer service too!

Am
Review №39

I had a great experience today with Mavis. I called and Eric told me to come right in. Eric had great customer service and assisted me very well. Dennis was also great in repairing and replacing my tire and provided great customer service!

Co
Review №40

Eric did a fantastic job! He was very professional and polite. He provided excellent service and knowledge. Thank you Eric!

Di
Review №41

Eric was so nice and helpful!!! They were quick and efficient, found the issue with my brakes, fixed it and didnt charge me because it was simple. They didnt try to sell me a bunch of work I didnt need. I HIGHLY recommend them, you wont be disappointed!

Wh
Review №42

An amazing crew. Very nice

Ke
Review №43

There is an awesome manager there Dave. Hes has the best customer service skill and the personality to match. He always does his best and Everytime Im there hes working hard.

Mo
Review №44

They are extremely high when it comes to a standard oil change which was like 45 dollars are you kidding me. I felt like I was being overcharged plus the person that did the oil change just only put the mileage sticker for it to be changed instead of putting the date on it. But before then it needed to be changed just that quick soon after I did a oil change so that oil didn’t even last in the car so I’m keeping my service elsewhere. Never again!

Ju
Review №45

I love the customer service and that Xavier and Mr. David give to the customers. They make u feel at home and always giving u an update on ur vehicle in a timely manner to let u know if anything has change upon ur arrival.

Pa
Review №46

The experience I had today was awesome! The staff was very helpful and did everything they could to get me the best price possible! Thanks Dave!!

up
Review №47

U guys do great work. Definitely be back again

Fo
Review №48

Awesome customer service. Robby got me right in and repaired my tire and got me back on the road.

Ry
Review №49

I received great service and the work was done ima timely manner

Re
Review №50

These guys are great!! They have great prices and work in a very timely manner! Couldn’t ask for better service!!

DO
Review №51

Needed air pressure checked. Excellent service!

Tj
Review №52

Extremely slow service. Made an appointment and arrived on time, but was prioritized behind larger jobs that showed up after I did. Took nearly 1 1/2 hours to have 4 tires mounted and balanced on wheels that I brought in (already taken off of the car). I will not be going back.

Ma
Review №53

I came in with a leaking tire and was attended to right away without having an appointment. I walked back out an hour later with my tire repaired, free of charge! Staff was courteous and professional. Thanks, Mavis!

An
Review №54

They were very helpful and took care of my tire problem right away. I would highly recommend Mavis Tires in Thomasville!!

Ch
Review №55

Great service great people and great prices awesome guys helped me alot theyre great guys really helpful i strongly recommend them to anyone needing tires or brake work done

Ch
Review №56

Eric was so helpful. He didnt take advantage of me not knowing anything about tires. I am very pleased!

Ch
Review №57

Staff was friendly and courteous. Had my car ready before I knew it. Reasonably priced.

De
Review №58

The folks at Mavis in Thomasville, Georgia were absolutely awesome! I had a huge screw in my tire, they had it patched and replaced very quickly, even on a busy Sunday. Eric was great to work with and they will definitely be getting our business again!

Do
Review №59

We had a tire issue and Mavis went above and beyond to get it checked out before our trip the next day. Excellent customer service, its nice to see companies that work hard and put the customer first are going strong, thank you!

As
Review №60

Good quality and service. Eric called and offered for me to come in a day early to get my car serviced!

Ju
Review №61

Best service Ive had in years! Couldnt have asked for anyone better than Dave!

Bi
Review №62

Awesome service! Id recommend Dave to anyone!

Je
Review №63

I would recommend this place to anybody. Xavier took care of my service for me!!

Ma
Review №64

Awesome and fast and keep ya coming

Ke
Review №65

Very fast and the people are very helpful

Te
Review №66

First the man I spoke to told me the tires were $30 more than what was on the website, seemed a little unnerved that he got called out. Then he proceeds to tell me how much different things would cost (higher than advertised). After the tires were put on and they did a front end alignment, he then tells me she needs a new battery, which he just happened to have for $99. Not sure how someone could tell I needed a new battery when they just put 2 new tires on and did the alignment. I told him to skip the battery. Took the car to 2 different auto parts stores and had the battery tested... The battery is fine! Be careful people! Dont believe everything youre told! Will NEVER get any more business from me!

Ki
Review №67

My experience was wonderful. Eric was very professional and very friendly I received the absolute best customer service🙌 💯

jo
Review №68

Im Very Thankful for Mavis Tires, and Brakes service! They have been Very helpful in everything I asked, and have explained everything in detail of everything my car needs and gave me a price for each item before they done anything and gave me the choice of getting it done then or waiting until I can afford to get it done. The customer Rep was more than nice, he was a Blessing at a time when I needed help! I Pray he Receives a Wonderful Blessing just for the treatment he gave me!!! Thank you for All your help!!!

35
Review №69

Mavis tire was very professional and courteous and took care of my car needs definitely recommend them

Ma
Review №70

David is the absolute Best 😀Definitely take my car here for anything I need done. This visit was to schedule a HUGH job which includes new struts, new tires, new brakes all around, oil change, etc. And cant beat the pricing for the job.

Gi
Review №71

Great People. Great Service

Sh
Review №72

Went in with a nissan with a bad strut and tires and breaks and they got my car fixed up right so me and my boy are safe! 10/10 recommended. Excellent customer service. Theyve gained a new loyal customer in the past 2 days🥰

Ra
Review №73

I will NEVER use this company for anything!I called and got a price on tires on May 19, 2021. I was told the tires would be in on Saturday, May 22 but told them I couldn’t make it then but to schedule it for today, May 24 at 8:30. I received a confirmation email the same day for these tires.AJ from the store in Tallahassee on Magnolia called Thursday to confirm I was still going to get them. I told him yes. AJ said he would call me back again. I NEVER received a call back from him but was wondering why he would need to call me back since I had my confirmation.Today, I went to the store and spoke to AJ and he even said he forgot to call me back. Anyways, after driving 45 minutes one way to get my tires installed AJ said they didn’t have any and no stores around had any.No apology except he asked if He could put me in something else. I said no.Now why in the world would I get a confirmation for my tires when they didn’t have them?Terrible!My first and last experience with Mavis Tires! If you use them I would be very apprehensive that they will do what they say.A total waste of my time and gas and you know how much gas costs these days. Just an overall horrible experience.UPDATE:Larry the regional manager called, apologized and offered me a deal I couldn’t refuse. The Thomasville shop took care of me and I was happy.

Am
Review №74

Love how they take care of you! Tony is the guy who took care of my car!

Za
Review №75

Eric was awesome as always! I forgot the other gentlemans name at the front counter, but theyre great to work with as always!

Li
Review №76

No complaints. Good CS.

Te
Review №77

Chad and David the best.... they get you right every time...

We
Review №78

This team has been a life saver twice and I am 100% satisfied with all the service. Will definitely be back in the future.

Je
Review №79

My visit to Mavis tires was great. Very friendly and knowledgeable personnel. If they find anything extra wrong with your vehicle they will let you know asap. Will definitely get all my automotive work done at Mavis. Love the service!

li
Review №80

Good service friendly people!

Ch
Review №81

Thanks to Xavier in the Thomasville Ga location! I had a screw in a tire and he fixed it up for me in no time! No charge! Will def be coming back when I need replacement tires!

Je
Review №82

Eric at Mavis did a wonderful job with maintenance for my car....I highly recommend the service here and will be back as well as making referrals

We
Review №83

Ok friendly, some confusion on who does what. Finally a white shirt showed up employees went into professional mode.

Cr
Review №84

We came here in the middle of a road trip because our car was in bad need of an alignment. This shop took the time and made sure the job was done correctly. We had had 3 prior alignments that were unsuccessful, so it was nice to finally find a shop that knew what they were doing. The staff was great and very friendly.

Se
Review №85

I needed a lot of work done to my SUV and Me. David Glass not only made sure I had my vehicle fixed in a timely fashion but helped me with the unexpected amount of money I was gonna pay. I had lots of work need, he help me with finding a financial app, got approved and literally got approved and got the work needed done. 7 stars. I will br back. Thank you David!

Sa
Review №86

Helpful and friendly staff. Finished quickly. Gave us the best price possible in town. Staff is nice and willing to work with your financial needs to find a solution. Definitely will come to them for any future car problems.

Sh
Review №87

These gentlemens gave me great customer service, very polite and professional. I will be back. Thanks Mavis Of Thomasville

Jo
Review №88

It was great service they helped me patch my tire

Hu
Review №89

Eric was great! Got me in and out super quick!

Fa
Review №90

I would give 10 stars if I could. Mavis Tire in Thomasville is the only place I take my car for tires and service. They are fast, friendly and always have great deals. David is so helpful and I will keep coming back and telling my friends to come here.

Ri
Review №91

Great service on patching my tires on my Mercedes Benz!!!!!

B
Review №92

Great service from Rod and Xavier

La
Review №93

Excellent, fast service!

El
Review №94

Eric and Chad are the bomb! Fixed me right up, very short wait. Thanks guys.

Ta
Review №95

First off, Hannah is amazing! Very patient and kind. I went to get a oil change, brakes, rotors and a tire rotation and they went right to work and had me out within a hour. I was so pleased. Then a week later, I needed a plug in my tire and they were SWAMPED. But they got me right in and out without a hint of frusteration. Ill definitely continue to go to them for all my car needs!! Also the managers David and Justin would always come out to me, personally, and keep me up to date on my car repairs and went above and beyond. Even checking my lights to make sure they work. LOVE MAVIS

Ar
Review №96

Today, 2/27/2021, I had to have a tire replaced, rotation and alignment on my 2015 Ford Fusion. David, the Mgr., did an assessment on my tires and helped me make a good choice on which way to go with tire replacement. He will work with people to get the job done properly and at a fair cost.Thank you David and those that did the tire work today.Note: This post was awhile back, but since then I have still had nothing but excellent service from Mavis in Thomasville, Ga.Had my car in today for tire inspection,balance and rotation due to noticing more noise from tires than normal plus bouncing in ride. It was discovered that a tire on the rear of car was separating inside which caused a bulge in tire. Manager David got the tire swapped out with a new one, balanced and rotated. Service was great and price reasonable for having this and alignment done. My car drives, rides great and hardly any noticeable noise now.I am and will be a loyal Mavis customer with this kind of experience. Thanks David and the technician that did the work.William C

Al
Review №97

Thanks Eric(The people’s champ). We appreciate the great customer service.

Be
Review №98

Nice experience. Nice customer service!

Me
Review №99

Mr. Eric was very professional and have great customer service.

Do
Review №100

I went in with what I thought was a tire problem and noise but after the mechanic checked everything out it was a brake problem. I watched from the parking lot as the technician did a fantastic inspection of my car. I mean he was respectful of my interior and o impressed exterior(no grease or dirt in floor or seat or steering wheel) then David carefully explained to me that I had let my brakes go alittle to.long. they em a 2put new pads on and walla!!NO NOISE GREAT BRAKES!! I was also thankful that he explained to me the difference between pads as far as stopping distances, i did not know that. If I could give them a 10 I would,thanks guys

Information
27 Photos
100 Comments
4.4 Rating
  • Address:14005 US-19 South, Thomasville, GA 31792, United States
  • Site:https://mavistire.com/locations/thomasville-ga.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 229-379-3041
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–8:30pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:9am–5pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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