user
A&B Heating & Cooling Company, Inc.
110 Crawley St, Thomaston, GA 30286, United States
Appearance
A&B Heating & Cooling Company, Inc.

Comments
Pa
Review №1

This is a very reliable and professional heating and cooling company. The service was incredible. The prices were reasonable and good quality equipment was used. I definitely will use this company again.

J
Review №2

Excellent help in coordinating this new system around our schedule. This involved taking an older unit out - installing a new unit- repairing the area where the old unit was and installing new duct work and vents.Not only were the technicians efficient and friendly but they left the areas they worked in clean and attractive!There seemed to be a reliable and thorough line of communication between the salesman and the installers .... he shared our concerns and requests and they were fully aware of our expectations..... this is so important and makes their efficiency as a company top notch ..... did I mention the new system works great?It does and is so much quieter !!Great experience- no reservations about recommending this company .... thank you A and B Heating and Cooling!!

ja
Review №3

Darren did a great job as always. Darren called to let us know he was on his way. Darren arrived on time and went right to work getting our ac drain line cleared and our summer maintenance check completed. Thank you Darren you are our go to ac repair guy!!

Ka
Review №4

The gentleman who came to our home, was amazing. He explained the problem and made sure my husband and I understood. Great service!

Je
Review №5

Very pleased with A & B. Called last week because our unit wasn’t heating. They came out same day and diagnosed the problem and gave me a couple of options for solutions. Jeremy spent time with me on the phone answering my questions and I felt very confident about choosing to replace our system. They came by the next week and had it in within a couple hours. The man who installed it was very nice and professional. Walked me through the ins and outs of the system. I was treated very well and would highly recommend them!

La
Review №6

The service from the beginning to the end is A1! The connection began with the repair of our old system. The staff are very courteous and the process aligns to a structured checklist that is remarkable. When the old unit became unrepairable, the next line of customer services further upgraded. We are delighted with the company and the quality level of care and attention to customer’s needs.

Ki
Review №7

Darren was very attentive to our needs. He called us before he showed and respected our house by keeping the dog in the gate.

Tw
Review №8

Air is not Air with A&B coming out!!! They are the best!!!! Thanks guys! Very impressed!

Ma
Review №9

He repaired a furnace and serviced my AC. I have been a customer for many years. They are always on time and call when they are on their way. Professional and courteous. A& B is absolutely amazing! The technicians and office staff.

Ci
Review №10

In a new home and our heating unit starts making some very strange sounds over the weekend. Spoke with Tiffany this morning and Colby, the tech, was here within 20 minutes! Very knowledgeable, professional and I learned some good information about my unit. The issue turned out to be a small one, but these guys now have a customer for life! Highly recommend for quality work, knowledge, price and overall great customer service.

Li
Review №11

I have been very pleased with A&Bs service. They have always been on time and are very good at communicating about appointments and arrival times. Darren is very friendly, does his work quickly, and explains the workings of the units clearly. The office staff is also very polite and efficient.

Er
Review №12

As always, Darren was incredibly professional, friendly, and respectful of my house and my dogs. He was prompt and performed the service well beyond my expectations.

Ei
Review №13

Heat pump replacement was a bit of debacle. It took about a week to get the unit installed completely and after all the issues, I found later the supply duct was not even sealed at the air handler. My biggest concern and irritant has been the loudness of the outside unit. It starts and stops every 2-3 minutes and shuts off with a loud bang/clunk every time. Its loud enough that Im woken up continually. Ive had a tech come out and was told that the unit is operating as intended. Therefore, I regret having a Carrier unit installed and would not recommend it. Ive waited several months to write a review to see how things worked out. I can now say the electric bill went up approx 20%, year over year, and the clunking outside unit is still disturbing and worrisome.Having said all that, the repair techs, Harold and Darren are fantastic. They get 5 stars.

Ke
Review №14

Great service from beginning to end. Jeremy was the best! Honest, competent, fair, prompt, friendly, quality experience with this company. They also do plumbing, which wasnt available to add as a service to review here. Highly recommended!

Sh
Review №15

Highly recommended! I had my heat/air unit replaced as well as all of my vents and duct work. Team was very professional and friendly, took care not to damage surrounding bushes or satellites, cleaned up all of the debris and finished a day early! Thank you for a job well done.

G
Review №16

Very professional, knowledgeable and friendly service that you can trust. I highly recommend the company for all HVAC needs. The owner came out to see about new install of units and gathered all information on size, planned use etc to make the best recommendations.Also I am very pleased w/ repairs & service to existing units in another location.I am new to Griffin, but this team has made me feel very welcome!

Vi
Review №17

Colby came out to fix my issue quickly and professionally

To
Review №18

A&B Heating and Cooling is fantastic! They have serviced the units in our home and business and extended the life of the equipment by taking really good care of everything. Every technician we have worked with has been extremely knowledgeable and very prompt and courteous.Great service!

Ge
Review №19

They serviced home generator and have for several years. They do a good job.

st
Review №20

FANTASTIC service! On time, very professional, great value and super knowledgeable! HIGHLY RECOMMEND them! By far the best HVAC company Ive ever used.

To
Review №21

Very pleased with company. Arrived when they said they would on same day I called with my problem. The young guy who did the service was Colby and he got my unit back running quickly. He was a very nice, and professional young man. Pleasant to talk to and it was good to see a young person who has a career. He seemed very proud to be working for A&B and I think he will be a great asset to their company.

Ro
Review №22

Even though it takes 3 days to fix my AC due to not having parts in store, the service was good, thanks

Jo
Review №23

We had Darren come out to where I work today to take a look at what was going on and he helped point us in the right direction towards getting us fixed, we recently swapped to A&B and theyve been our go-to people whenever we have a problem with our system. Would definitely recommend!

Te
Review №24

I was truly impressed that I was called and told when the work crew would be arriving and that they arrived on time. I was even more impressed the the speed at which they replaced my old system. I have both an air conditioner and furnace integrated together. The system was replaced in approximately 6 hours in spite of a tight work space and separate integrated system. The friendliness and professionalism of the crew was evident. I am very happy I selected A&B for the job.-Terry

Me
Review №25

Mr. Darren worked his magic and had our air fixed and back running in no time. He was very polite and informative. He also made sure I knew what he was doing and why he was doing it. He was very polite and courteous with my children as well as they had questions and was very curious as to what he was doing. Highly recommend this company for your heating and air needs!!

Sh
Review №26

Super helpful in fixing out toilet. Friendly and on time!

no
Review №27

Great Customer Service from Megan and Keith. Darren is professional, polite and will always get it fixed.

Gr
Review №28

We were having issues with our unit. A pair of A & B techs came twice and the issues were not resolved. We called again and this time Darren was sent to check on our problem. Within a short time, Darren was able to isolate the issue and went about resolving the issue. He had to go under the house and rework the drain hose and he didnt mind at all. He made sure it was working and even sent us a video because we were not home at the time. He called us the next day to make sure it was still working. We were blessed to have Darren come to our rescue. He was pleasant and kind and we have not had any issues since. Thank you, Darren! You are our hero!

Ch
Review №29

We have hired three local plumbing companies in Peachtree City, and one large company out of the Atlanta, all who charged me an astronomical amount of money and never fixed the solution. We have been paying over $800 and water bills since January. The last company came in and busted a hole in the middle of my living room floor tore up my bamboo floors to find out there was no leak there. This company came out shook their head in disbelief, rerouted the line and charged me a fraction of the cost that any of the other companies had charged. They had it repaired within a few hours cleaned up and out the door. I highly recommend them.Thank you so much., Christian Swann, Peachtree City, Ga.

Ly
Review №30

I had the GPS installed on all four of my units, this system will kill bacteria and germs before the air is entering into my house. The installer was very professional, He installed the system very quickly and explained how the system would work. I’m a very happy customer of A&B Heating & Cooling.

Pa
Review №31

We turned our HVAC on last night to find that it was blowing hot air. We called the emergency number to get some service. Within 30 minutes Darren was here and the air was running. Great job. He will be back to change out thermostat but we have air to be able to sleep at night. Darren was back at 8am the next morning to change out thermostats....He done a great job!

Da
Review №32

I have used A&B for both my business and residential heating and cooling needs/ They are always responsive and check and double check to make sure the systems are working correctly and that I am 100% satisfied before they leave. My latest experience with Darren Pace was awesome. I failed to tell the office a filter size. He did not hesitate to ensure I had what I needed, even though it meant making a trip back to the shop. 5-stars!

Ro
Review №33

Fantastic price, great installation and quality Carrier equipment. I am very happy with my decision to select A&B Heating & Cooling and you will be too!!!

As
Review №34

We have been happy with A&B from price quoting... installs... and service calls. Darren was even willing to leave his information in case of an emergency. Thank you for all you do!

Cc
Review №35

Excellent service. Highly recommend.

Wi
Review №36

Keith was very prompt to respond to my problem and Phillip is a superb technician. He quickly diagnosed my faulty capacitor and made a temporary repair with a pair of substitute capacitors. In a few days he was back (today) with the OE capacitor. I will never use Hammond again nor will I ever again refer them.

C
Review №37

Quick to respond to my service call and I was very grateful. Darren was my service technician. Darren was polite, knowledgeable & respectful. I will definitely give A&B a call again if I ever need service.

Ch
Review №38

Excellent and professional service - even after hours and on the weekend!! I really appreciated Darrens prompt and professional service to get our AC back running. Thank you!

Ri
Review №39

Professional employees and a fantastic execution of job at hand. I had to have an entire system put in including new wiring and safety breakers, everything was replaced. They came in and removed the old equipment and left no trace of being there except the new system. The financing was simple and quick. I would recommend these guys to anyone.

J
Review №40

I am writing to share my experience with A&B Heating and Cooling. A&B is the type of company that you form a lifetime relationship with. I have a unit that is over 20 years old. From day one, it has been serviced by A&B Heating and Cooling. I feel the 6 month check up with this company is the reason my unit still runs efficiently when other units of the same age have had to be replace. This company takes care of its customers and treats you like family. The techs are always very personable and considerate. I had the fortune to work with Darren the past visit. Darren was courteous, professional, and expedient. Darren arrived on time, oriented himself to my home, and set to work immediately. Darren provided good information and was very friendly. My suggestion to you is: If you want a heating and cooling company that can be there for you as you care for your home give A&B a call. You will be glad you did! And be sure to ask for Darren! = )

Rh
Review №41

Darren was our technician from A&B Heating & Cooling Co. He was terrific. He was here on time and was very professional. From our first call to A&B when our air conditioning system needed repair, to their coming out to diagnose the problem, to them giving the estimate, to them ordering the parts and making the needed repairs, they kept us informed and were always here when they said they would come. Darren is not all the way back to Thomaston and I have already recommended A&B to a relative.

Ti
Review №42

Phil was a great guy to work with and he has a great personality. He represented A&B very well. He knew what he was doing. He did a very nice job, not only did he do good work but he also made sure it was done nice. Thanks again.

te
Review №43

Had our Aircondition service today By A & B Heating and Cooling Co. The technicians Darren and Colby did an outstanding job and represented the Company so well. They did everything they could to make us feel comfortable. They were extremely knowledgable and helpful. We felt like it was well worth the price we paid and we plan to use this company again in the future.

Sa
Review №44

We have always been able to count on A&B, to service us promptly! The service techs are always professional.

Ga
Review №45

The service was great! The price was very fair for the work we had done. the employees were very friendly and helpful to our needs. I will refer anyone to this company. Thanks Jeremy, Clint and Cliff.

Ga
Review №46

Darren was very professional. He arrived on time and was prepared with the the latest tool and equipment. Darren was able to fix our A/C quickly. My wife and I feel very confident with A&B working on our systems.

Jo
Review №47

Great work on a difficult dual zone install with extra small attic access. They added a new access, and new returns with filter access for less than all other bids in the area. Custom design and great work.

Cl
Review №48

A&B provided great customer service. Everyone was kind, respectful, and helpful. We love our new system. Thank you!

la
Review №49

We appreciate so much A&Bs prompt service. Darren did a great job! Thanks!

Pe
Review №50

They repaired a water leak that i had behind the wall, another plumber had the nerves to tell me no one in thomaston could fix it, i called A&B and they took care of it.

Le
Review №51

We have always had a good experience with A&B in taking care of our ac needs. Their tech Harold is a professional and knows what he is doing and always has a great attitude. Cant recommend them enough...

Be
Review №52

We had a problem with the thermostat in our office. Darren Pace came in and fixed it right up. Very professional and very nice. Thanks so much for the great service.

Je
Review №53

A & B Heating and Cooling are amazing! We needed a new Heating and Cooling system. They did an amazing job! Jeremy was very helpful in getting us just what we needed and all of the installers were amazing. I am so thankful to have them to take care of our needs! I highly recommend A&B!

La
Review №54

I have used A & B several times for repairs and system installation. They provide excellent, responsive service at a fair price. I highly recommend them.

Je
Review №55

Ive been very pleased with A&B Heating and Cooling. Theyre always on time. Respectful. Courteous. And theyve never tried to hard sell me like some other companies. They give me information and allow me the time and room to evaluate and make a good decision. Ive really enjoyed having them service my heating and air units. WONDERFUL PEOPLE!

Co
Review №56

I would highly recommend A&B Heating & Cooling company. We had to replace the complete unit at my mothers home and they delivered on every promise made. From the initial phone call, to the salesman, Jeremys quote, they were professional, reasonable and reliable. If anyone in the Thomaston or surrounding areas needs heating and air services, definitely give them a call and ask for Jeremy. They were fantastic!

Ma
Review №57

Their serviceman came to my home - was there 10 minutes. Did not tell me what was,wrong with my unit. I tried to pay him or get a quote on the service call. He told me I did not owe anything until they performed actual work on the unit. I got a phone call the following day and was told that I needed a new motor and it would cost $700.00. I got a second estimate and the repair bill was $80.00. I did not need a new motor. I have received a bill with late fees from this company. I am going to pay this but feel I dont owe the money. I have since talked to Bailey about this. She has taken care of the balance and was very gracious and kind. It is rare to get good customer service but I have received just thst. THANK YOU!

Je
Review №58

Very well please with the staff company and service and product.

Lo
Review №59

Good 👍 service

To
Review №60

Darron Pace took his Saturday Afternoon off to come fix our HVAC system! Integrity... yes, he said hed come, he did, and he kept his promise! And, he helped us keep our cool! Bless you, Darron Pace!

Te
Review №61

Mr. Huckaby came one day, serviced our units and found the problem. Nest .day got the cost estimate, they ordered the part, and came that afternoon to install. Darren did a great job and efficiently

La
Review №62

Darrons personality and knowledge of his job made it very easy to ask questions and receive answers that were helpful in my decision to continue my business with A&B Heating & Cooling. Job well done.

Da
Review №63

A&B did an entire overhaul of my heating and air system. They were fast, professional, and very flexible. They found a plumbing issue under my house and work with me and the plumber at the same time to make sure the plumbing was fixed and I had heat before Christmas. Highly recommend

Re
Review №64

We have used A & B for many years and have never had a complaint. Darren did the repairs this time and was fast, thorough and knowledgeable. Plus we just enjoyed his company! Thanks!

Jo
Review №65

Made quick repair on my furnace when the igniter went out in the middle of the night! Repair was under $150.00 to my surprise! Very pleased with the service we received

P
Review №66

Darren came out to check my A/C system that was not working right.it didnt take him long to figure out what was wrong. Had to replace a module and system was running great again. Thanks Darren

Sh
Review №67

Replacing our entire HVAC system is not what we had planned for this year. Thankfully A&B Heating and Cooling made the bad timing a good experience!! Literally from the first phone call everyone I spoke to was so very helpful and so pleasant. I wish I could remember the lady that answered the phone because she was always so happy!! Jeremy was amazing and took care of everything. Clint, Marcus and Destin were very professional and such hard workers. A&B is very blessed to have these people working for them. Thanks to all of you!!!Oh and even our fur babies Sophie and Pnut approved of Clint, Marcus and Destin!!

Ad
Review №68

Darren came out and knew exactly what was wrong. He was super friendly, very knowledgeable and respectful of our home! I would recommend him specially to anyone looking for help!!

Ca
Review №69

Responsiveness cannot be beat from the call to report a problem, assessment, part ordered, and part replaced. The service people are courteous, prompt, and neat.

Ka
Review №70

A&B continues to impress me in all areas. First Jeremy made it so easy to choose the best unit for us and made sure everything was in place for the installation. Allen, Stanley and Dallas were on time to get the unit put in and did so in a precise and timely manner. We have a two story house and have purchased both units from A&B. They are our go to people. We always receive great service from them!!!

Ju
Review №71

The work we had done conditioning our room over the garage was quick and easy and now we have an awesome space that is comfortable to be in. The team that came to do the install was respectful and did a great job. Everyone I have ever interacted with has been incredibly helpful. Highly recommend them for any of your HVAC needs!

Ka
Review №72

Lightening hit our air unit a few years back so we called A&B for help. They promptly come out to check our unit. A new one was installed in a timely manner and we were very satisfied. Still going strong...

su
Review №73

We had extensive work done on our 52 year old home. We never had central heating and air in our home...we had room air conditioners and electric wall heaters. We needed to upgrade our 5200 square foot home and had a new system put in. Actually due to an upstairs apartment and the square footage of our home we needed three systems installed. A&B did an outstanding job from start to finish. The crew that worked on our home was not only professional and experienced but very polite and personable. We actually felt so secure with the crew we left them unattended for a few hours on multiple occasions. Without a doubt, if you need service of any kind with you HAVC system, A&B is the company for you. A++++++++++

Sl
Review №74

Top notch job on my new unitThanksWould definitely recommend

Wa
Review №75

Very good service, back in business in a short time.

Ch
Review №76

Darren came out today and did a GREAT job of diagnosing our AC problems. I have been using A&B for all of our heating and air services for our home and rental properties. Thank you Darren for another great experience with A&B!Ben C

St
Review №77

Quick response! Quick diagnosis! Great job!

Ge
Review №78

Harold did a thorough job, pleased with service

Da
Review №79

When my old system died, I obtained several quotes from various heating and cooling companies. A&B were the most prompt, had the best design to accommodate what I wanted, and carry very good products. They werent the cheapest bid I received, but I dont regret the purchase at all, especially after seeing the great install work performed by the technicians. My new package unit is built like a tank, and gives our lovely GA summer a run for its money. If you have heating or cooling needs, A&B is the place to call!

Ka
Review №80

Friendly team, knowledgeable technicians and good prices!

Te
Review №81

This is the 2nd time Ive used A & B, and both times Darren, who came to my house, was very professional, friendly, and knowledgeable. Ive decided A & B is who I will always call when I need heating and cooling help!!

Be
Review №82

Wonderful experience having a complete new HVAC system including ductwork installed in a 50-year old home. All the staff were very knowledgeable, courteous, and thorough. They responded very quickly to phone calls.

Sh
Review №83

I would recommend A&B to anyone. This is a company that stands behind their work. You never have to worry about them not getting a job done fast and efficiently. From the technicians that I have been able to come in contact with I dont believe you could find any that are better.

Mi
Review №84

During my home improvement of a recent purchase home, A & B Heating and Cooling found spot on the trouble I was having with our HVAC. They were very professional from the initial service call to quoting the service and very reasonable compared to other company for the same services. A & B kept me informed on the service they were to performed and upon completion. I work out of time and even with me being not at home A & B gave me confident they would take care of me. I am very please with their professionalism and work ethics and recommend them to anyone needing heating or cooling service. EXCELLENT Company!!

d
Review №85

Darren Pace came out to do the annual service on my unit, and as with all A & Bs personnel, he was personable, knowledgeable and did some things above and beyond. Hes another good one that A & B got.

Zo
Review №86

Jeremy the sales man was excellent with getting a price together on a unit. Tim Wilson and his crew was magnificent with getting our old unit out and our new one in! They went over everything extremely well. They left with no unanswered questions. We would highly recommend them to anyone!!

Ce
Review №87

I work for Sprewell Bluff Park & our air conditioner went out for a few days. It was brutally hot & Darren came out & was so quick & efficient! We couldnt have been more pleased with our experience! Thanks Darren!

Ki
Review №88

I recently made the decision to replace my air unit and get rid of the propane heat. I called around and got a few bids from various companies, but it was clear from the start of it that I knew I would be going with A&B. The feeling I got from the first day I was talking to them told me that they were going to be the right company. They completed the installation earlier this week, and Ive been thrilled. The crew even managed to impress my hard to please father, who was down to stay at the house for me while I worked. Overall, a professional job and great work. Im pleased to have signed up with you!

DD
Review №89

Excellent service! The technicians arrived earlier than expected, very professional. Received my invoice and the price was exactly as quoted. No surprises......My new system is fantastic and works better than the original one ever did. The techs. also gave great information on the new system ad well as how to keep everything working well. I highly recommend this company! B Battaline

Ry
Review №90

Weve had a great experience with A&B, and Jeremy helped us get out of a bind when we needed it. Everyone Ive dealt with there has been great.

Ma
Review №91

They have kept me warm in the Winter and cool in the Summer for over 20 years. They are simply the best in heating and cooling. Honest, friendly and skilled. I trust their work and you should too!

Fa
Review №92

Always very helpful and great and great service. Great people to do business with.

An
Review №93

Resently installed a new carrier system our 2nd from A&B. Knowledgeable and professional crews. LarryB.

Ro
Review №94

Service was prompt, service technician was quite knowledgeable and courteous, problem with my Hvac system was resolved expeditiously. Very satisfied.

Au
Review №95

Excellent service! Very friendly and professional staff! Pricing was more than fair and installation only took one day! Highly recommend!

Li
Review №96

They get the job done quick and are very nice and easy to work with! I highly recommend them!!

Be
Review №97

We had our HVAC system stolen. A&B responded quicker than any other provider. Both the owners and the crews are professional and trustworthy. The installation and repairs were quick and clean. They had us back in great shape within a week and made a bad situation relatively painless. Excellent experience. I highly recommend this provider!

da
Review №98

I have always used A & B Heating and Cooling they have the best technicians. They always give me the best service. I would recommend this company to anyone. I would suggest you ask for Harold cause he has done this for years and know exactly what he is doing.

Al
Review №99

Amazing customer service. Love my new unit. Great price!

Sh
Review №100

Super knowledgeable and great customer service. Friendly staff. Thanks for a making it a great experience.

Information
10 Photos
100 Comments
4.9 Rating
  • Address:110 Crawley St, Thomaston, GA 30286, United States
  • Site:http://abheatcool.com/
  • Phone:+1 706-647-9644
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Plumber
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
Offerings
  • Repair services:Yes
Similar organizations