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Robyn Holtz - State Farm Insurance Agent
4679 TX-121 Ste 137, The Colony, TX 75056, United States
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Robyn Holtz - State Farm Insurance Agent

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Br
Review №1

Sandi and the team in this office is phenomenal and have always gone above and beyond! Its great to know that when you have questions, that they are on your side. Insurance is definitely not my specialty but theyve been incredibly helpful and have saved me money on multiple policies.

Ke
Review №2

The service I received from both Robyn and Chad was outstanding. Surprisingly, State Farm rates were competitive and beat my existing provider by quite a bit. Chad answered all of my questions, guided me each step of the way and was really professional and knowledgeable. The process was seamless and smooth! Im happy to bring my business back to State Farm and appreciate the stellar customer service. I would highly recommend this agency for your insurance needs.

Lu
Review №3

State Farm has been helping me get started with my auto insurance and renters insurance for over a year now! The team is incredibly very friendly and take the time to explain every thing in detail to you. As a first responder working a busy schedule, this team makes sure you are informed and insured at great rates! I recommend this place to anyone young person getting started or anyone looking to switch insurance companies! Five stars for State Farm!!

Kr
Review №4

Sandi made transferring my State Farm accounts from TN to TX painless. Very professional and efficient! Im glad I chose this office to transfer to!

La
Review №5

I had a review of my home & vehicle insurance via phone with Robyn and she was great. She walked through all the major policy components, made helpful suggestions on changes but never tried to sell me additional coverage that wasnt in my best interest. We actually found a few areas that I could modify and save money. Robyn was very knowledgeable and professional.

Na
Review №6

I worked with Chad from this office. He was very professional, courteous, and prompt. He made the changes that I requested and got back me within a few minutes. To my surprise, StateFarm had very competitive rates (my current provider was increasing the wind/hail deductible to 2% as the roof is over 10 years) and I decided to switch to them. Fingers crossed that I never have to submit a claim and if I do, the service is as good as what it was at the time of signing up!Without any hesitation, I recommend Chad and the office of Robyn Holtz.

To
Review №7

I wouldn’t change a thing about this team! My experiences with Chad and Robyn are top notch. They are very informative and detail oriented. I’ve been a client for a couple of years and I wish I would’ve found them sooner! I would definitely recommend.

MK
Review №8

My family and I work with Chad. I can honestly say I am grateful for finally listening to my brother and giving State Farm another chance. But, dealing with Chad has been GREAT. He is like part of the family. Great just what I always wanted another brother !! 🙄 Seriously the best agent and the best agency.Thanks Chad! Your awesome!!

Jo
Review №9

Worked with Sandy and she was wonderful. Sandy proactively contacted me review all of my policies. She answered all my questions and was helpful in finding my right policies to meet my needs. Great job!

Im
Review №10

I experienced Stellar Customer Service with this location and you will too. Look no further than Robin Holtz with employees like TL Chad who will make your insurance needs happen in a professional and timely fashion.

Kr
Review №11

This office was able to send me text reminders to update my drive safe & save odometer reading so my discount stays active. Anytime I need something they are always a quick, friendly phone call away!

Sh
Review №12

I got helped by Sandy. She helped me with my car insurance. Great professional service and really quick response time. Would recommend.

Mi
Review №13

I have lived in several states and thankfully twice in Texas. My family recently moved back to Texas in the San Antonio area but without hesitation I reached out to Robyn and her team to take care of my familys needs. This is the best office. The whole team treats us like family whenever I call. Robyn is a force to be reckoned with as a small business owner, community leader and a phenomenal agent. And like any great leader she has built an incredible team to take exceptional care of her clients. Chad is truly the best there is! He is always willing to take the time to speak with me regarding any questions I have on our auto or life insurance needs. He repeatedly under promises and over-delivers. Reba and Amanda are just as knowledgeable and just as much of a pleasure to speak with. They are always able to help explain a bill or answer a random teenage driver what if scenario. Everyone in Robyns office is very friendly and patient. It is very rare to find an office where EVERYONE takes such pride in their customer service skills. I have been with State Farm Insurance for over 20 yrs, 5 states and 11 offices; Unless we move from Texas again I will never leave this office. I am so lucky to have found this hidden gem in The Colony, TX. Robyn Holtz State Farm is worth its weight in gold as far as this customer is concerned. Thank you for setting the bar so high!

Ta
Review №14

Sandi was so quick and easy to work with! Saved me a lot of time when needing to switch auto insurance providers!

Sa
Review №15

I’ve always gotten good service from the staff at this office. I went in to go over my policy before renewing. I had the pleasure of interacting with Chad B. He was thorough and explained my policy in a manner that I understood. Chad was friendly and funny. Though they close at 5pm he stayed after so I could make it from work (after 5). When he walked me to the door he noticed my tire was flat and offered to air it up. Turns out I had a screw and Chad ended up changing my tire. I greatly appreciate his help with the insurance knowledge as well as changing my tire.

Ca
Review №16

I work with Chad Barrett and I have been working with Chad for roughly three years now. He simply is the best, as he is kind, answers all of my questions in length, and is authentic with his professional advisements. I have never been to Colony, TX (office location) nor have I met Chad in person, but he is the most responsive, along with the rest of the staff, and competent insurance agent I have come across. He makes the process(es) so easy. I am confident in the services I am receiving. I think this is the second review I’ve ever made, so take this review under consideration. Chad and the rest of the staff get my vote.

m
Review №17

Chad Barrett, Team Lead has been fantastic, consistent and very professional! I have been with Geico for the last 6 years. I just learned that State Farm’s quotes were so much better....wish I had switched sooner. Highly recommend Chad to assist you in making the better choice and helping you save $$$!

An
Review №18

Ive had the best service with Robyn Holtz State Farm. Chad Barrett has been the best agent and has helped me tremendously.

Lo
Review №19

Ive used Robyn Holtz since moving to Texas in 2018. They have been great. Always answers any questions and very attentive. Extremely helpful. Love the while crew. Everyone is so friendly and nice.

Ir
Review №20

Ive been a customer of State Farm for a few years now. Mike has been very helpful since I first met him. He is easy to get a hold of and seems to go above and beyond to make sure I know all my options the times Ive had to switch things around. I highly recommend Robyn and her team.

Sa
Review №21

They are a great company. They are friendly and honest. They are quick and helpful. I know and they know I could have chose other companies as with anyone. Other insurance companies tried to lure me to them. Customer Service matters. My choice will be with this firm. Please keep providing great service! Thanks!

TJ
Review №22

I have been with State Farm for over 35 years. Always Great customer service. Love that I can pick up a phone & call Chad or Robin & get an immediate answer rather than calling a 1-800 # & talking to someone different every time. I have had to make an insurance claim here and there over the years and it was easy as that ~ hassle free. Highly recommend State Farm for all your insurance needs...Business and Personal!!

Da
Review №23

I have been with this agency since about 2017 and have absolutely loved the experience. Everyone there fights on your behalf and goes out of the way to make sure that you get the most bang for your buck. Highly recommend!

Ka
Review №24

Cant say enough about Robyns State Farm office. Her team is kind, helpful and patient. Will answer any and all questions in a timely manner over text, email or phone. If you are looking at State Farm Insurance, call them first. Robyn, Chad, Mike and Reba will treat you right!

Am
Review №25

Ive been insured with Robyn Holtz and her team for 5 years. They are absolutely amazing! Chad Barrett is my go to guy if I ever need anything. He makes updating my policy a breeze. Thank you Chad for all your hard work!Amanda Thurman

Y
Review №26

I couldn’t be happier with my insurance policy. Every single time my insurance renews, I get a discount unlike the other popular companies who always go up an additional $20 each time I would renew. They are always available and ready to answer any questions. Thank you for your great services. My agent is Mike Fuentes. Thank you for all the hard work you do.

Jo
Review №27

The agents in this office have always been helpful. I plan to remain a loyal State Farm customer and this offices high quality customer service makes it an easy decision.

sh
Review №28

Chad explained everything about my car insurance and answered every question. Chad also made this process fast, fun and friendly! Thank you!

Br
Review №29

I have been with Robyn Holtz for about 3 years. Her staff is equipped with world class customer service. They always answer all of my questions. They are always extremely polite and will go the extra mile to make sure you are taken care of. They are one of the few left who actually care about the consumer. I would highly recommend them. Chad and Matt always so considerate of my time when assisting me in all my insurance needs. Great job everyone! Keep up the exceptional work!!!

Gl
Review №30

Huge kudos to the whole team. My son had an issue today with his car. I Drove to the office and Chad took exceptional care of us. He orchestrated a tow to a service station. Everything went off perfectly. My son will be back out and driving his car 45 minutes from now. I use Robyn’s firm for my house, my cars, and my business. I won’t take my business anywhere else. Her staff is always friendly and helpful and willing to do whatever it takes to help out their clients. Exceptional service, with a smile that’s the way all service companies should be!

Do
Review №31

Robyn Holtz and her team are warm, friendly and super helpful. Robyn saved us money on our car insurance while actually increasing our coverage and getting rid of some of the features we didnt need.She and her team stayed an hour after normal closing time to get us all the answers we needed in transferring our policies over.We highly recommend this team for anyone in the North Texas area.

Ch
Review №32

Would highly recommend to anyone who wants good customer service! Anytime I have questions or need anything, Chad is always available and helps with anything I need. Best ever!

ka
Review №33

CHAD BARRETT. Enough said. We are now BFFs. Look no further!!!In all seriousness, I have literally never once had a positive experience with insurance companies. These guys are AMAZING! 20 stars if possible.

Gu
Review №34

Ive been with State Farm a few years now. I always have pleasant experiences. Robyn Holtz State Farm insures that my issues are their issues and I AM WORRY FREE!!! THATS IMPORTANT TO ME.

Bo
Review №35

Robyn and her team are available and responsive. We use them to insure us both personally and for our business. They listen to our concerns, look for solutions and are always willing to answer our questions. Best service ever!!

To
Review №36

State Farm has been so great for me! They are very helpful and make sure to explain all of my options. Mike is my agent—he’s awesome! Highly recommend.

Lo
Review №37

Robyns team is extremely helpful and responsive. They all work together and each team member makes you feel like you’re their only client. I highly recommend working with this agency!

Je
Review №38

They provide the best customer service!Chad always responds to my emails almost immediately and completes my request on the same day. Highly recommend!

Tr
Review №39

Robyn and staff are very kind and helpful. They were great in helping me get set up with coverage when I moved to Texas. Would recommend them to anyone in the area.

na
Review №40

Great service and friendly people! Didnt even feel like I was doing adult stuff! Great job! 👍

To
Review №41

I would recommend Robyn to anyone who needs insurance. She and Chad have been great to work with and have always handled any request I have with professionalism and efficiency. Great agent and great team.

Ga
Review №42

I highly recommend doing business with the Robyn Holtz State Farm Agency! The staff is beyond incredible, especially Mike Fuentes. Mike has been such a great help, answering all my questions happily as well as being a pleasure to do business with. You will not regret doing business with this insurance agency. Talk to Mike, will make your life much easier!

ch
Review №43

Best customer service in the business! Not only are they great at their jobs, but Robyn has always been a big supporter in a non charity organization that I am a board member of. And last but not least, I cant forget about Chad, when my son was buying his car, he took his work home with him that night to make sure that had everything we needed. They go above and beyond. Were miles apart, but yet they make me feel like we live in the same city. Thank you Robyn Holtz State Farm for treating us like family!

Ju
Review №44

Mike Fuentes has provided me the most excellent customer service I have ever experienced. He has always been very prompt and professional whenever I have had any questions at any time. I highly recommend State Farm Robyn Holtz agency to anyone looking for the best customer service and the best rates for any type of insurance. I wish I could add a few more stars on here.

Su
Review №45

Robyn and her team has always been very helpful and professional..

Br
Review №46

I love this office. These guys are extremely professional and really care about making sure your insurance is customized for you. They are prompt and ALWAYS follow through!

Re
Review №47

Mike Fuentes was extremely helpful and knowledgeable when I asked him to quote my insurance. There was a lot of information that I was completely in the dark about, but he helped develop a policy that was fitted to my needs as well as what would be the best and most affordable deal. I would absolutely recommend Robyn Holtz State Farm to anyone who was in need, especially if all of the associates are that friendly!

Be
Review №48

I highly recommend Robyn Holtz State Farm for all your insurance needs. Their staff has been so helpful during my transition from out of State to Texas.

Ga
Review №49

My family and I have been with State Farm for a few years now and they have been absolutely wonderful. Robyn and Chad have been available to answer all of my questions and concerns any time I reach out to them. On top of the great customer service they have also worked extremely hard to make sure that we have the best pricing and coverage available to us. If you are not already insured by them, you are missing out!

Ho
Review №50

This is THE BEST staffed insurance office I have ever come across. They are extremely courteous, very attentive, and best of all, they have saved me so much money on my auto insurance, home owners insurance, and life insurance. Everything is explained to me in full detail any time I have questions. I love them so much, I have referred my family, friends and colleagues, as well as some people I meet through work.Robyn and Chad are A+ 😁

Ka
Review №51

Robyn and her staff are so professional and helpful. She reviewed my policies and advised me to stay where I was for now. How many agents are that honest and not try to sell you something. Go seeRobyn Holtz and her team. They are the best.

vi
Review №52

CHAD B. Is the guy you need !! Hands down the best insurance company Ive ever had. Chad has been my agent for a while & this was my very first accident of any kind, I cannot say this guy has ever tried to drag me along like youd expect the big scary insurance companys to do, right ? WRONG !! Robin Bowers Office has a different way of treating their clients ALL employees were very welcoming and are willing to work with you in any kind of situation. I had Chad B. He has gone well out of his way to keep me up to date & inform me of things I had no clue about. Pretty much if you have state farm this is the place to work with.

Ha
Review №53

Robyn Bowers Agency is one of the BEST insurance agencies I have ever dealt with. Her friendly staff was so helpful in getting my life, auto and renters policies started. Plus, they made sure I was adequately covered in EVERY area of my life. I have never had an insurance company care so much about my well-being. They say you get what you pay for. I know that placing my insurance needs and money in the hands of Robyn Bowers Agency that I will always be in excellent hands.

An
Review №54

Amazing company Chad is always looking out for me when it comes to saving money on insurance Staff is so amazing when it comes to helping me when I have questions on my insurance! Overall Best Insurance Company EVER 🙌 Love my State Farm Insurance Family 😁

Mi
Review №55

I always have a great experience working with the agents here. Any questions or concerns I have are always answered promptly. I’ve never had any issues here what so ever.

Ji
Review №56

Chad Barrett is simply put, a ROCKSTAR! Chad does not miss a beat with the many request that I have and he is super fast with his replies. We have 4 life insurance polices and insure our house, and cars. ROCKSTAR service provider = Chad Barrett!!

Em
Review №57

The staff at Robyn Holtz State Farm is amazing! Being a new college graduate, I had lots of questions about insurance policies. Anytime I have questions, I know I can call Mike Fuentes and he will handle it promptly and professionally! Chad is also great and taken care of anything I’ve needed with no hassle.Toby (Cheif Barketing Officer) is also a very welcome addition to the team! He is very welcoming and makes his customers feel valued!I would highly recommend this insurance agency simply because of the customer service!

Se
Review №58

Very professional and friendly experience working with Robyn Holtz State Farm Insurance Agency! The customer service has been unmatched and Mike Fuentes has been very helpful in answering any questions! With such low rates and great professionalism, I highly recommend doing business with these people.

Br
Review №59

This is the first insurance company that I have run across that gives you exemplary customer service. I signed up a couple of years ago with Chad, and have never been disappointed with customer service or had any kind of hassle with policy changes or need my ID cards. Unlike most companies the owner of the company is in the office and works just as hard as everyone else. I would highly recommend Robyn and her staff at State Farm to anyone.

Lo
Review №60

If you need a quick insurance quote, call Robyn Holtz State Farm Insurance agency. Great location, convenient to The Colony, Frisco and Plano, Texas. Dont be afraid to ask even basic insurance questions, they dont mind. For insurance answers in Spanish, ask for Michael Fuentes.

Ka
Review №61

My husband and I were searching for the best renter’s insurance when we found Chad at State Farm. He was able to answer all of our questions, get us great coverage at the best price around, and did it all in a short matter of time. We are very pleased with our experience and will recommend him to our friends and family.

Le
Review №62

I love State Farm! My agent Chad Barrett is amazing! Super knowledgeable and always available to answer my questions. Definitely recommend working with him!

Ma
Review №63

It was a amazing and easy! Usually dealing with insurance isnt the most delightful experience but after speaking with the team at Robyns State Farm it has changed my perception. Wonderful people, wonderful company! Highly recommended

Ta
Review №64

Micki Goodeill has been my go to person for as long as I can remember. I have seriously followed her to 3 different states! She will take great care of you! Go to this office! Robyn Bowers will take amazing care of you!

Ha
Review №65

I’ve been with them for a few years now and love them! Chad has even came all the way to Tyler just for us to sign some papers! I always recommend this office to friends and family!

Am
Review №66

By far the best insurance agent I have ever dealt with.Responsive, reliable, caring, and understanding.Her clinets are not customers, they are treated like family.Highly recommended.

To
Review №67

Awesome place to do business! Customer service is on point. My questions are always answered. Mr. Chad Barrett is a cool, down to earth kinda guy.

Ch
Review №68

No one likes having to spend money on insurance but its important to have and even more important to trust your insurance company/agent. Robyn and her team were great to work with, responded quickly, friendly, and made us feel comfortable with our insurance purchase. We couldnt thank her enough for her help.

Ka
Review №69

This company just got me a full coverage insurance policy that beat ALL other competitors. I will be sticking with this company. Also, my representative Chad was VERY helpful and explained everthing for me very accurately. :) So happy and thank you again State Farm!!

Ma
Review №70

Great people and great service! Robyn and Mike are accessible, responsive and friendly!

Sh
Review №71

Chad Barrett was extremely helpful with getting me and my wife renters insurance, as well as insuring her wedding ring. Very helpful and much appreciated.

Re
Review №72

Robyn’s office is one of the best. They take the time to go that extra mile for you. I would recommend her office as your State Farm agent office .

Al
Review №73

We have typically had great service in the past, but recently after getting a homeowners policy, we were a little disappointed. All of the documentation for our house was in order when we received a quote and got our policy. A few weeks later, we received a bill with an extra charge to our policy. We found out that there was an error made in the quoting process which caused us to get misquoted. We were ultimately forced to pay for the error, even though we had submitted proper documentation and done everything we were supposed to take care of. I recommend them, but maybe just ensure that they submit the correct information, because even if they admit to the mistake (which they did) they will still make you pay for it, which just made us feel like we were being nickled-and-dimed.

La
Review №74

Chad has made my experience with state far truly easy, always there to help when I need it, very respectful by far the best customer service Ive ever had thank you for all you do

Cy
Review №75

Chad was highly recommended to me, and he did not disappoint the quote he gave me was not what I expected (much lower) Looking forward to a lasting relationship with this agency.

AJ
Review №76

Huge fan of the service that I have been provided by this branch of State Farm. Chad is an absolute rockstar and is always available to help me out. Highly recommend him!

Jo
Review №77

Have worked with Robyn on many occasions! She is top notch and I strongly recommend her for any of your insurance needs! She is also a huge asset to the community and we are lucky to have her in the Colony!

Da
Review №78

Easily the best customer service of any insurance company I have dealt with. A great team they have there. They take care of you.

Mi
Review №79

I recommend this agency to everyone!! Robyn Holtzs agency is incredible! The entire team will go out of their way to make sure their customers are taken care of. If youre tryng to decide which State Farm office to choose, you wont regret choosing Robyn Holtz State Farm!!

Ca
Review №80

I was assigned to Robyn after my agent retired. She has been excellent and is very prompt to respond. Office staff provides great customer service.

Ch
Review №81

I love these people. They can get it done. Give them a call for your Life, Auto, Home, Renters, Condo, or whatever type of insurance. Ive been with State Farm for over 3 years now.

M.
Review №82

Helpful and friendly staff with great communication skills. Ask for Mike. Love the little dog!

St
Review №83

Micki is the best! Always a great experience when i call for anything! Great Customer Service at this location

Jo
Review №84

Fantastic group of people! Best customer service of any company I have ever delt with!

Mi
Review №85

Always a great staff. Always super helpful.

Sc
Review №86

I got my life, auto, and home insurance here based upon a recommendation from a friend. The staff is personable, knowledgeable, accessible, and client-centric. Can’t beat that!

Ma
Review №87

Started a business and needed life insurance. I went in to sign paperwork. The nurse came to my house for the rest. Pretty awesome

Ky
Review №88

Chad was excellent when i got rear ended. I called him and he walked me through what i needed to do.

Ke
Review №89

Awesome customer service, they go above and beyond to help you and make sure you’re taken care of. Highly recommend !

Lo
Review №90

No problems so far, price was a little high but no concerns other than that.

Jo
Review №91

Amazing office and staff! Very helpful on making your policy fit your ever nee!

Ja
Review №92

The sales agent Jordan was very polite and helpful. She helped me get set up with a new policy in just a few minutes and Statefarm cut my yearly rate by almost 25%. Thank you!

Ch
Review №93

They are so great here, everyone is friendly and they do what they can to get it done right the first time unlike my last insurance company. THANK GOD!

Ra
Review №94

Micki was so helpful!! I will always come back to this location!

Mi
Review №95

I love personal attention to every detail that Robyn gives.

Ar
Review №96

Great people and friendly service!

Pa
Review №97

Great Employees ESPECIALLY Chad and Service !

Sc
Review №98

Wrong answers about policy

Mi
Review №99

The people are awesome

Ma
Review №100

Sandi very kind a very attentive person to help me with all my questions

Information
22 Photos
100 Comments
4.9 Rating
  • Address:4679 TX-121 Ste 137, The Colony, TX 75056, United States
  • Site:http://robynholtz.com/?cmpid=dvbm_blm_0001
  • Phone:+1 214-494-6003
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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