Absolutely loved working with them! The team was professional, honest, knowledgeable and friendly. Collin made sure everything was taken care of and helped me build my dream Jeep! He kept me updated throughout the entire process and was extremely helpful! As a first time buyer, the process was easy, simple and stress-free. My vehicle was in perfect condition when it arrived and is everything I hoped for! I highly recommend Mac Haik Temple and will be using them for all my future needs. Its evident they care about their customers and take the time to make them feel valued!

I just wanted to say Tyrrence Taylor you are the best. You took good care of my friend and made sure all of her needs were met . Thank you and your sales manager for helping her as well. I will definitely refer others to you and Haik Team . Keep up the good work.SincerelyRenee Townsend

I have been working with many dealership and sale associates but no one will compare to this Dealership and it’s team. I purchased my dream car with this great team, made the selections and put at front my requirements by phone; within hours I got a text message saying come and get your vehicle. Nik; thank you for working with me and for showing your professionalism and team work with your teammates. Respect, professionalism, honesty and PATIENCE :)

Absolutely feel like family and definitely feel taken care of. Mark and Jack have taken care of good ole southern girl just fine! Thank you guys so much!!! Look forward to making this my forever dealership!

I purchased my vehicle here and get my services done here as well. I have always had a positive experience even during their busy hours. Customer service is their priority and it shows. Ernie helped me out and services were completed quickly! The men and women here really make my services painless as it should be. They have a convenient way to schedule services online or you can call and make appointments!

I will say this about dealership. Please be careful when buying a car. I had the worst experience of my life and yes I did buy a warranty 36 months, and warranty company said it was damaged when I purchased the car. Asked to speak with owner of dealership and was denied. As is, was not even on the car and when I reached out to the news Channel 25, no return call at all. Sales representative was good but there is only so much they can do for you. I still have problems but working it all out myself.Be careful

This is by far the best dealership in the area. I bought 2 cars from and they always work the best deal possible for you. I am so amazed how they came so close to my offer both times! If you are looking for a vehicle and need a realistic deal look no further Chris Waddington although he got promoted to finance still came out to the floor and closed the deal!!! Too good.

Service personnel seem very accommodating. Needed to have fuel filter and water separator changed. In and out in 2 hrs. pretty good for a walk in service.

My husband and I were looking for a 3 rowed vehicle and went here to test drive a car that we saw online. Nick helped us and he was so great! He was very kind and very helpful. We walked out with our Dodge Journey and we are so happy!

Awesome place to purchase and trade in a vehicle.Chance Snook, Chris Waddington and Nick made it such an easy transition and worth while trip. Thank you guys

Unfortunately, Timing prevented me from being able to purchase at Mac Haik. But I wanted to write a review to highlight the outstanding service I received from Adrien Cortez and Chris Waddington. Their hard work created an outstanding offer on the perfect vehicle, and when I had to turn the offer down their kindness and understanding was refreshing and appreciated. I recommend the two of them to anyone looking for vehicle. Five star service from true professionals. I truly felt that I was treated like family.

My husband and I spent seven hours at Mac Haik today while our incredible representative, Joe Lopez, did everything he could to get us into a Jeep that we love, and we had such a great afternoon and evening with Joe! Finances were tricky for us but Joe and Chris, the finance manager, took excellent care of us. They made sure we had water, snacks, coffee, you name it. We test-drove three vehicles and we are extremely happy with the one we drove home. Joe promised that he wouldn’t give up until we got to leave with a Jeep we loved, and he kept his promise! We couldn’t possibly be happier, even after spending half the day at the dealership, because the whole crew took care of us and kept us laughing all day long. We miss you already, Joe! Thank you for everything you did for us!

No communication, my truck has been there for over a week i call and no one answers and not even a courtesy call to let me know anything. If frustration is what you enjoy then buy a car from here. Also pay attention to the warranty they offer read the fine print is all I can say.

Bought a new Chrysler 300 today. The care and service we received was beyond fabulous. A young man named Adrien Cortez was our salesman and he was the sweetest and very thorough. I highly recommend asking for him when you go in for your new car. You wont leave there disappointed.

Awesome work helping us. Thank you so much for your support and time.

I just purchased a brand new Dodge Journey from Mac Haik in Temple last Saturday. Adrian was great to work with, and made the car buying process smooth and easy. The finance gal, Jessica, was great to work with as well. I was in and out in 3 hrs. I definitely recommend going to them for your next vehicle! 🌟🌟🌟🌟🌟

I shared on FB as well but figured here would be seen. I knew what I wanted and called to ask if it was there, tell me how all day they offered me the LOWEST on my trade from any other dealership around and then when I went back still wouldn’t work with me and asked to pull my credit (I have excellent credit) the sales man Adrien was nice and would’ve gotten the sale if his sales manager would have negotiated quickly and thoroughly. It’s all good now though. Drove up to Nyle Maxwell and came home with what I wanted at the higher trim level with 3k over what the offered on my trade. Their loss.

I was on my way to San Antonio from DFW and noticed after getting gas that my cars oil change light was on. I came here to get my oil changed and the service was spectacular and fast. I usually pay $90 but here the oil change was $65. The gentleman Caleb was very sweet and answered my questions because this was my first time out of my city and I was stressing a bit and he made me feel comfortable! I would highly recommend anyone to come here.

Took in our used car in that we just bought. We told the service guy Kyle, that we wanted the brakes fixed and check out the transmission. We paid $150 to have the car diagnosed. He wasn’t listening to us and we had to repeat ourselves that we didn’t want anything fixed until we knew it was worth repairing. Kyle called back and said the transmission was dirty and needed flushed and the brakes needed to be fixed.There were other things that needed to be done but nothing bad enough to keep us from keeping the car. After spending $1000, I drove it off the lot and the same transmission issues were still happening.When I called Kyle back he was very defensive. I hung up on him I don’t tolerate defensive service workers.My husband called him back, he then tells us he doesn’t know if the transmission was bad or not it would have to be looked at… WE PAID for it to be looked at and give us a detail report of what it needed.Adam the manager said to bring it back and he would look at it again. We took it back only to find out the transmission is bad and it would cost an additional $5000! Had they done their job in the first place we wouldn’t have worked on thr car and known it wasn’t worth salvaging.I called the manager Adam back 2 times and he never answered my call.What a waste of money and time. Sad that’s the way they run their business.@machaik

Had the opportunity to go here for the very first time. Had problem with engine light with my van. While still in my van a service person was there and showed me exactly what was wrong. The service was excellent and all members of the staff assisted me with all my needs. Thanks to Kyle I was in and out in very little time. 5 ⭐s and a 👍s up for this dealership and service dept.

Services are horrid. They kept my vehicle for a week, charging me for random things that had nothing to do with the problem, and still told me they did not know what was wrong. A twenty secone google search revealed the problem.

Check engine light came on the day I bought the truck it was used and I understand that, but the code was cleared and they sold it. This truck will not pass inspection. I called the dealership and they said they would take care of it and kept it for 2 weeks. Then made excuses and said they sold it too cheap and wont stand by it. This is the 3rd truck I have bought in a 2 year period, 2 new diesels and this used hemi. It will be the last.

Awesome place with friendly staff . Cynthia Lara was our salesperson. She was very attentive with our needs to our purchase or our 2018 Jeep Compass. Fast friendly and helpful. Thanks Cynthia Lara!

This is the very definition of STEALERSHIP. They lie through their teeth just to get you in the door. They will promise anything on the phone. The reality is very much different. Do not waste your time and patience on these vultures.

Nick was great to work with. He was honest, friendly, and went above and beyond to make the deal happen. I highly recommend Nick and Mac Haik.

Want to say a huge thank u to Nick Schroeder he was very helpful on helping us get the car we wanted, he was very polite an answered every question we had...definitely a 5 star...enjoying our new jeep grand Cherokee!! Thank you so much...💙 Definitely a very satisfied customer!!

Jaron did an excellent job selling us a Dodge Ram 2020 . Great customer service gave us attention before we walked in he literally opened the door for us and helped us out he is great we are satisfied!!

My sales Lady was the best personality and she treated me with respect and she done her job outstanding and the financial gentleman was very kind help me in every way my hat is off to him and Cynthia thank you both.

Got a fair deal on my new truck with help from Olin Christian. He answered all of my truck-related questions and was a nice guy to work with.

Mr.Taylor was awesome super knowledgeable and made our experience super smooth. Definitely recommend if you are looking for fast best deal possible go to Haik.

Kobe the service tech was friendly at 1st, waited 6 hours on day 1 no determination on what was causing my engine light to come on, had to reschedule another appointment. Had to order a new coil it arrived at 07:30, at 11:30 I went & asked the mechanic whats the status of the truck the mechanic said he was waiting for the coil, I said the coil arrived at 07:30 the mechanic was never informed. He pointed behind him & said he was working on another vehicle until the coil came in to do another diagnostic check; waited 4 hours for nothing. I went to speak with Kobe & asked him what the problem was I said I spoke with the mechanic & the didnt know anything, would you like to go ask the mechanic Kobe said yes like I was lying so I said lets go, the mechanic confirmed my story so I went to get the service manager I think his name was Allan. He was very professional & waived my diagnostic fee which was great but Kobe sucks so I dont recommend their service unless Kobe is replaced! Because Kobe thought I was lying but Kobe never even informed the mechanic.

Great staff, always making sure that my needs are met and my vehicle is taken care of!

First I give All the Glory to the Most High YAHWEH for a very smooth, no stress process at Machaik Car Dealership in Temple Texas, Second to Mr Tyrrence thank you so much for your hospitality and your wonderful sense of humor, you were very helpful and very much entertaining thank you. And to all the People at Machaik that helped made our process smooth thank you so much from the bottom of our Hearts❤️💕 May GOD continue to bless you all Once again thank y’all so Much! 💯 highly recommended to anyone looking for a vehicle!!!!

First time dealing with the sales team. They did an amazing job. Shout out to Cynthia amazing job Maam

Jessica and Tyrrence were great from beginning to end. They helped me purchase my last vehicle and were right there the second I needed another one. They dont just treat you like another number coming in and out. They worked hard to get me what I wanted and I definitely have to say they blew me away in the end!!

Great place to get a oil change Just dont like that you cant make a appointment and sometimes a waiting time is a little long. They do have a courtesy shuttle service that will take you anywhere you need to go within 20 miles and pick you back up.

Im happy with my new truck but they rush you on the survey once you get out the door when they really arent really done. My tags were registered in the wrong county. I see how things really are there now that I asked them to clear that up. They spent more time trying prove to me this was my responsibility to chase down than making a little effort to reach the DMV and fix the issue. Lots of bad information given in an effort to avoid doing the right thing. Ill have to be guarded everytime I have to deal them now and thats disappointing. Shady like the others, Ringler and Garland Shelton.

This dealership is the terrible. They have had our truck after it was stolen for three months. Every time they say that it will be ready its just another delay or excuse that they had to order another part or the service guy was not in to fix it yet. We love our dodge and jeep vehicles but we will never purchase from this dealership or take our vehicles in to be service even it means driving to another town. Ask to talk to management and we are still waiting for that phone call!!!!!

Mac Haik is in an easily extensible area and they really try to work with you, whatever credit. 10 out of 5 stars.

Service department was awful, messed up the truck to the point it drains the battery every night and when asked if they can address it they said just unplug the battery every night

We had a great visit with sales representative Patrick Thomas he was very courteous and helpful looking forward to doing business with Mac Haik

Took longer than expected but the people were VERY nice.

It was a very fun experience.. very nice and funny..if you happen to visit..Mac Haik just ask for Drapper dews..he wont disappoint

Their sales staff was really friendly but their website was not up to date. They showed several more cars on their site than what were available when I went to look which resulted in a wasted trip. I work IT and understand its very little work to keep this updated.

Great customer service. Our insurance did not offer Mak Haik in Temple as an option for repairs, but its where we chose to take my Durango after I hit a deer. EVERY Wednesday Kristine called me with an update on my vehicle. My husband was in for the service center on a Tuesday and checked in on my car while he waited. I assumed that I wouldnt get my weekly call since he was there in person. However, like clockwork, I still got my call. I HIGHLY recommend this collision center. I hope I never need them again, but if I do, I will not hesitate to take my vehicle in. The car looks and drives amazingly. I cannot say enough positive things about the level of service.

Jessica and Olin took amazing care of us throughout the entire process. Communication was top notch.

The service here is more than awesome, I have never left disappointed, always happy.

Great dealership!! Ask for Ernie you wont regret it!!

They were professional this time Ive had a bad experience with management last time I was there

I have a lot of good things to say about this dealership, but in the interest of time, I’ll sum up my two main points briefly:1. Purchasing my Jeep here was painless; they worked with me to make sure I got exactly the Jeep I wanted; Chris in sales was great; the agreed-upon price was honored upon delivery of the Jeep (it was a factory order); the price was reasonable and they didn’t try to tack on any dealer specials that no one asked for.2. Post-delivery service has been excellent- they’ve completed warranty work and recall work quickly and effectively. The Jeep is now in better condition than when I took delivery thanks to a clutch recall and a PCM flash, both accomplished quickly by this dealer. The service department is excellent.What more can you ask for in a dealership?I know that CDJR / FCA dealers across the country consistently score low on customer satisfaction. This one bucks the trend. Everyone should come here and buy a Jeep or a Dodge with a big ol’ V8 under the hood.Edit (May of 2021): I’m sadly moving out of the area after over two years of bringing my jeep to Mac Haik CDJR in Temple. They always took care of me through multiple recalls and TSBs. Even though the jeep hasn’t been perfect from the factory, the service team here has tried to make it right. Mr. Charles Smith especially. Thanks and I wish you the best!

They were great and hospitable people, that is Texas Folk for you. Thanks Mac Haik

This is the absolute WORST service department. Charles and Adam are completely incompetent with any type of follow up or follow through. I will NEVER use this service department again. They continued to call my ex-boyfriend giving him updates even though his name is nowhere on my account and refused to keep me updated on my vehicle for over a month.This has been an absolute NIGHTMARE of an experience, and unfortunately, it seems to be the common practice here.Mr. Blackburn has since reached out to me and will hopefully correct these issues in future.

Complements to Jeanne at Mac Haik CDJR in Temple Tx.It was a pleasure to work with her. She is Vey Personable, Professional and Competent.

Best dealership ever. If you are looking for a new truck or car stop in.

Bought my car from here and immediately had problems. I have brought it here over 6 times over the past 2 years and they kept circling around with what the issue was. They will lie to keep getting your money. I probably spent almost what I bought the car for in repairs and STILL never had it fixed. I was supposed to be given a new engine when they finally admitted they sold me a lemon. And then they just kept changing what I needed to do to get it. I wish there was a lower rating.

They were suppose to perform 3 recalls. On my vehicle and only performed 2 of the 3. They blamed my vehicle for the reason their equipment would not work. As mechanic, I know my vehicle did not have the problems stated by their mechanic previous to going into their shop. I checked out problem as soon as I had arrived at home and what they said did not add up. My recall was for spontaneous air bag deployment. They sent me home with a unsafe vehicle for my family and I instead of performing that recall.

I have received excellent service at Mac Haik for 12 years. Wont take my car anywhere else!!!

I’ll keep it short. I brought my truck in for recalls and was told that they did not have a loaner while I was without my truck. I rented a car for four days($248). I got a call from the service department that my truck was ready. I took my rental car back and Uber to the service department to pick up my truck. I drove my truck back to Killeen where I started to vacuum my interior at a car wash. I realized I was leaking fluid at a high rate so I jumped in my vehicle and started to drive back to the service department. I called on the way and let them know what was going on and Caleb tells me OK but we close at 6. I get there with two minutes to spare. The service advisor I had tends to tell me that he doesn’t smell anything or see anything out of the ordinary. I showed him pictures of the puddling and he said it was condensation. I told him my AC was off and he backed up the truck and we smelt diesel. He finally recognized that there was a problem and telling me he couldn’t “smell anything” because he wears a mask all day. The smell was very strong. I asked for something to drive because the car rental place closed at 6 also. He said he couldn’t help me. I asked if the sales department could help me. They said they couldn’t help me. Basically I was left in the service department drive after hours and told sorry about your luck. Customer service at its best right?

I am 100% amazed how easy this was. All over the phone. Go see Chris and let him work as hard for you as he did for us and so quick. They delivered and It was the easiest ever!!!!Thank you Chris, Jessica and Todd.

The manager of service dept. will take care of your vehicle needs. Great place. Good service technician as well! Definitely recommend

They dont judge how u dress. They r friendly & nice. They really show how much that they care about u. They do as much if not more to make sure that ur Happy with ur Vehicle... .... We r Happy with the way that they took care of us. Jessica & Jaron did an exceptional job. Thx yall / yall hav made us like this 😁.

Radiator was leaking I called the Dodge dealer in Waco and they told me it would be 2 days b4 they diagnosed my car issues so called Mac Haik a d they told me a day so I had my car towed from Robinson to Temple and the next day around noon (not even a day later) Mac Haik was calling me telling me what was wrong. They found a few other issues I completely forgot about or did not even know about and we got all those fixed and my car back to me in a reasonable time! My only thing is it was a bit hard to get them on the phone throughout this process but they still did a damn good job and in a timely manner! THANK YOU MAC HAIK!!

We had a great experience with them. Mark Ellis worked hard to get my companion into her jeep cherokee. She loves showing it off. Telling everyone about our experience and if they want a great deal. Go to Mac Haik.

Tried to rip me off to fix an issue they werent even sure what the problem was. Trying to charge me $2000 to fix what they suspected was a rocker arm issue. Took it to another mechanic for a second opinion and they check the code and took a stethoscope to it and didnt hear any ticks that would indicate issue an issue with the rocker arm. They diagnosed it for free vs Mac Haik $145 which I was charged twice. So i basically paid them $652 to change my tire( that was a side issue that needed to be done) and waste time not actually figuring out the issue. Rocker arms for my engine are between $15-$30. How you get to $2k is beyond me. even with labor...

Leaving this review for Cat Cobian (Customer Relations Manager).Sold our vehicle here, she made the process fast and easy. I was hesitant at first not knowing what to expect but she answered all questions in a fast and timely manner. Thank you for making the process easy peasy!

Seems to be an issue every time I bring my Ram in for an oil change on the master tech oil change policy I purchased, but I can have my dad bring the truck in for an oil change and there is no problem....I figure its one of two things 1 they really dont want to service vehicles that purchased the oil change package. 2 they think because Im a FEMALE I dont know any better they can get away with giving me a BS story. 🤔 It could be a combination of the 2. At any rate I will find another dealer to service my Ram. My family and I have purchased 3 vehicles from them however we will no longer be Mac Haik customers.

My Service Team was great. The energetic and highly motivated atmosphere, was definitely appreciated.

Awful experience with Caitlin, the buyer for the store. I had my vehicle for sale on Facebook Marketplace, and she offered me the exact pay off amount for the loan I had left on the car. Got off work 2 hours early to meet her since 6:00 wasn’t good enough, drove 30 minutes to the store, and then she lowered the offer after seeing my car “due to things I didn’t disclose” mind you this woman came onto my post, didn’t ask for any details, made an offer, and then took it away once I got to her. How about not wasting people’s time and getting all of the info you need from them before making an offer. I got way more from Carmax and wish I didn’t waste my time here. If I could rate 0 stars I would.

I dropped my car off here after a minor accident (there was no damage done to the body but i was told other things had been damaged mechanically), my car was kept for 22 days then i received a call saying nothing had been done the entire time my car was there. I was told that my vehicle had been in the service center but instead it was suppose to be in the collisions center. Mind you the whole 22 days I was paying for a rental car. After my car was finally switched over to the collisions center to begin the work it needed, it was kept for an addition month. I called numerous times throughout the time my car was there to speak to a manager and was given the run around. The first 3 weeks that my car was there in service, getting no work done I called occasionally and was being updated by advisors saying that certain things had been done to my vehicle & also that it was almost ready for pick up. Ever since I have picked my car up I have been having several problems. The brakes squeak very loud, i brought it back for the issue and was told that they did not hear any squeaking so my problem was not resolved and it never squeaked before. Also when i got my vehicle back I was told that i needed a oil change & addition things done when the car was brand new and I only had it for a week. My Audio screen had bubbles in it that was not there before going into to the shop so i mentioned that and they said a new radio is ordered and that it could take up to 3 months to come in. The tire pressure light comes on every couple of hours after filling the tire up with air. When i gave them a call I was told the sensor was having problems & had been replaced but now it has been over a month so if the sensor was replaced why is it still having issues. I was given my vehicle back with supposedly brand new tires. So i’m not sure why the tire keeps going flat. It was having these issues from the day i picked up my car. so it hadn’t been driven anywhere yet to even cause new problems.Overall had a bad experience. Poor communication. Had other ongoing issues. Still waiting on things to be resolved.

The sales reps are courteous, helpful, and very quick to respond. I have worked with Mac Haik in the past and have always had satisfactory results. After being told by another dealership that it was not possible to get what I was looking for Mac Haik stepped in and had me setup with exactly what I was looking for in no time. Terrance did an excellent job and this is definitely an A+ dealership. I will definitely be dealing with Mac Haik exclusively going forward.

Collision center personnel are very unprofessional and unwelcoming, a bunch of scam artists. They never answer the phone after days of calling. My sons truck wasnt properly fixed. I do not recommend them at all.

Where do I start? We had a decent, not great, but ok enough experience at first... We went in 3 weeks ago to purchase a new truck, did so with a spray in bed liner and a remote start being added to the truck. Our sales man, Chris, said he’d order the part the day we purchased the truck and it would be in by the next week. The following Monday he called and said he could get us in to do both items on that Friday. We dropped the truck off (we live 45 mins away) and came back that night when they said it was done to find out they only did the Bed liner. Since then NO ONE to include sales managers, parts department, and service managers couldn’t tell us what the heck was going on with our truck... and couldn’t get updates from anyone either. our truck has now sat at their dealership for 11 days... GM says it’ll be done tomorrow. If it isn’t done they say they have to issue a refund because they have no idea when the part will be there. WHO DOES BUSINESS THIS WAY?! Terrible.

They were very friendly and helpful

These guys are great. I was able to look at their stock online and call them to reserve a test drive, even though I did not like the car I called about the salesman helped me find one that I did like for an amazing price.

Always have the parts I need

Great place to shop for a Vehicle. Our sales representative Mark was very professional an helpful even took the time to show us all the gadgets in the car. An the finance manger Jessica she was very helpful an understanding. Just all around a great place.

Colby in service was great.Called a few days in advance to schedule a time to drop my truck off for a warranty repair on the exhaust.. Dropped it off at the scheduled time and got it back next day. He kept in contact along the way and when the work was completed.Thank you for all your help.

Lack of communication was my biggest determination when giving this rating. I dropped my truck off early Saturday and I knew it was going to take a few days to repair. My service advisor assured me he would be in contact with me by close of business.. I had also asked about a rental and he told me that I could get one and that he would let me know when I received an update on my truck. No updates were received. I returned to the dealer tight before closing not realizing that the service department closes a few hours before the show room. I spoke with the receptionist and she told me that she would get me an update and I went outside to wait. At this time 30-40 minutes had passed. I walked back inside and inquired if they had anything for me and I received a “no one came and found you?” At this point I had wasted enough of my time so I left. My truck was done a few days later and the service provided there was fine and repairs were completed.Due to the lack of communication and care on the service department side I will not be returning to them nor while I purchase a new vehicle from them.

Had a excellent experience with the service depart! We are not from the Temple area just passing through, heading to Wolfe’s Cave. When my husband’s truck had a check engine light and a service message to see a dealer popped up! We are hauling our Jeep Wrangler and had another truck and trailer following us. We just knew we were going to be out some money for what it was going to cost us to fix the truck, and not to mention the time we were about to spend at a busy dealership. Upon arrival we were greeted and got the ball rolling. The whole service team worked with us as they seen stopping here was not in our agenda. We were prepared for the worst price around 1600-2000. Our service advisor Dennis was awesome to work with us and to explain all their payment plans. Just as we were discussing our options the service manager Kris Teller told us he had a better price with a faster time to get us back on the road! They put us up in another vehicle for our whole crew to grab lunch while the worked on our truck! They had us back on our way in no time! My husband and I could not be more thankful for their service! Couldn’t ask for a more honest and humble dealership!

My check engine light came on, even though my car was driving perfectly. To be on the safe side, I took it to the dealer. An engine cylinder head needed to be replaced and was covered by warranty. They ordered the part. While the engine was apart, they suggested several routine maintenance services my car needed so I agreed for them to perform engine tune up, cooling system flush, wheel alignment, fuel injection service, and transmission service. The warranty part was back ordered. The dealer kept my car for eight weeks!! I made multiple phone calls trying to get updates or to get my car back. When I finally received my car, there was a horrible gas smell inside my car that did not go away, but got worse by the fourth time I drove my car. There was also grease on the interior drivers side door when I picked up my car. The steering wheel shook and the car pulled to the right as I drove off from the dealership. My car had never driven so badly. The service bill stated there were no warranties. I called my service advisor at this dealership and was told to bring it back. I asked for a loaner car and was told they didnt think they had any. I had already gone eight weeks without a car and no offer of a loaner. She said they could call Enterprise for me. I was not guanteed they would fix what they had messed up at their expense. Needless to say, I took my car to a trusted mechanic outside this dealership to have everything fixed so my car runs like new. I will never return to Mac Haik in Temple! We previously bought two new vehicles from them and loved the salespeople and the vehicles. We will never trust their service department again or buy more cars there.

I recently bought a vehicle, and I was nervous about buying during this strange time. Collin with Mac Haik made the experience quick and painless, and truly went above and beyond to make sure I wasnt inconvenienced at all. Really easy experience, and I was in and out in a couple of hours. Cant recommend enough.

What separates them from the competition is their level of service. There is a reason why I have bought my last three vehicles from the team at Mac Haik in Temple and why I have confidently referred my family and friends to them. Their staff works so well as a team and they interact with one another like they are family. It’s a great environment for the customer to be in and you know that they truly do care and want your experience to be a memorable one.

Nick was awesome thank you very much for the new truck

We had a wonderful experience there today. We traded in our vehicle and bought a truck. The service was top notch! Phillip was excellent, knowledgeable, professional and attended to every detail. Aaron went out of his way to make sure we were getting the best deal possible. Overall the experience was A+We would definitely recommend!

GREAT SERVICE AND THE EMPLOYEES TREAT YOU VERY WELL.

AMAZING SERVICE. Very happy with my vehicle. Go see Draper for an awesome experience. Really takes the time to put you in the right car. Could not be happier with the service and my car.

Always great service and pleasant people to deal with. I have been going here for almost four years and never had an issue. They have done repair work as well as recall work on my Challenger. I will continue to be a loyal customer.

Service request for my car was not logged. I called there and was told the only thing showing about my car is scratched paint. I am not sure who is running the service department in TEMPLE but apparently the employees are not doing their job. Drove from Waco to Temple for no reason. Will never recommend. VERY DISAPPOINTED

Super nice folks! Everyone was so nice and helpful. My truck is too old to find parts for but, they were kind enough to give me some recommendations.

Justin in the service department was awesome. He had the work done EARLY and made sure my son and I were comfortable during the hour we waited ... Will definitely return for service on my sons Jeep Wrangler Sahara unlimited again!!

Service dept us top notch

Jeep Patriot is the Service Department for unknown repairs.

OutStanding Jack and Mark are very very good guys. Ask for them they will work with you to help you

I recently purchased a 2019 Jeep Compass from James Bradford and my experience could not have been better! He was super helpful in showing me all the features of the car & was very patient with me. I did not have to wait on him to do anything. His side of this deal went very smoothly, as did the financing and management portion. I would recommend James to anyone looking to purchase any type of vehicle, new or used, even if you don’t know what you want yet!

Man I have to say going here to get a vehicle was the best choice ever!!! I had gone to get a vehicle from Johnson Brothers Ford the same day I went to dodge, the sales guy Lucas from Ford wouldn’t reply to my messages about updates on my vehicle so I came to dodge to try out what I could get. Gary Rudolf and Chris W, were the best got all my information through and the next morning went home in a 2019 Jeep Cherokee . Mack Haik Dodge y’all are the best!!!

I take my jeep here on a regular basis for service. This may be the last time. The wait was tremendously long. I had a 10:30AM appointment, didnt pick up my jeep until closing which is around 5PM. If you bring your jeep in for an oil change, i would plan to drop it off and come back to pick it up later. The shuttle can be hit or miss. I waited a long time the first time I took the shuttle, and ended up walking to the shop (15 min or so walk). The last driver they had was available but seemed stressed and not very friendly. He stated to me that he didnt even get a lunch.Actually, I think Ive had only one positive experience here! The technician (Kevin Wood) was very helpful in finding the issue I was having with my jeep. He even recommended I leave it there until it was fixed due to safety reasons. Unfortunately for me, I was leaving out of town the next day and had to take an Uber to the Airport.

Personnel is knowledgeable, helpful, and cordial. Went in for an oil change and thanks to Kristine, not only it got done in less time than she had promised, I got a free multi-point inspection and car wash and also got a $10 discount. Needless to say I had a pleasant experience.

Lance wireman was very helpful and professional. Will definitely go back to him for help.

Joe Lopez is one of the best!! He is there for the right reasons and helps ensure you are taken care of like family! All staff from the GM to Finance was amazing! Best service thus far in purchasing a vehicle!

Very friendly and nice customer service I would not have any other way thank you for the great service