Troy is a first class guy! Always great service, fair pricing, good mechanics. If it isnt right the first time, he will make it right. Highly recommend Troy Auto Service!!!!
I was from out of town and at the last second on a Friday, he was able to get me in and change my brakes for me. He was a great guy that charged really reasonable prices! Would definitely recommend!
Fast and affordable!! Ive been to Troys a few times and the level of customer service if phenomenal.
My first experience at Troys was one that left me feeling like I’ve finally found a place where I can always take my car to be fixed! They were all so kind and professional and eager to help anyone who came in! They really care about every person that comes in and I knew without a doubt that my car would get done and be done right! I would recommend Troys for all car repairs, quality work at affordable prices and for the great customer service!!!
They always do great work at a resonable price!
I will share my experiences with you then you decide if you wanna use them.I started using Troys almost 4 years ago. My van blew a sparkplug out of the block and he repaired it. I started using him to change my oil about every 2 months (5,000 miles) because I drive a lot. I bought 4 tires from him and he would balance and rotate them with every oil change. There seemed to always be a problem, not enough oil, wheel covers not replaced correctly or incorrect tire pressure. In July I had to add over 30 lbs. of air pressure on a tire of that holds 55 psi. I had them change my oil September 10th. When I got back in my car I noticed is had a bad miss in it. Troy said bring it back Monday, the #3 cylinder was mis firing. I brought back and got a bill for$692.52. Im not a mechanic but Im having a hard time believing this happened while they drained my oil and refill it. It still ran terrible!!I took it to my old mechanic in Mesquite and they got it running like it was at a cost of another $673.18. They did basically the same thing Troys did. 2 new coils, connectors and plugs. Personally, I will never let them touch one of my vehicles. I will go to my grave believing they Sabotaged my van.
Great place and an awesome group of guys that will take care of you.
Great place. Troy takes good care of his customers.
Been coming to Torys since high school!!Always takes of my car and is like family
Very good owner. Treats people right.
This is the place were you as a person matters were a shake of the hand means something but most of all I have never in my life been treated in my eyes any better than Troy Thank You sir for being what other shops in my eyes wish they could be they may have fancy shops and a name tag title that says Technician specialist/ I will @%&% you out of your money because Im certified and really its a Gimmick why because big names and shiny metal attracts. but you see thats what makes Troy so dam better than all the other wish I could bS why Becasue the man has heart and honesty always first and that is what no one has hardly anymore and God himself knows that is the truth when it comes to Troy once Again thank you Troy from Adrian Marin and Family
These guys are great! They got me in same-day, figured out the problem with my car and got it fixed quick. The price was fair and was about half what I was prepared to pay.
I worked here briefly at the beginning on the year, Troy is a good guy all around. I now work in landscaping and am succeeding so I have no ties to auto/vehicle care besides working on my trucks or boat, but I do know what to trust and not to, and Troy is a man to trust. It was a whole new trade field for me but I did enjoy the atmosphere of the shop both with his team and his waiting room. Not too many small decorative waiting rooms left, nor trustworthy mechanics. And this group of guys and gals are top notch!
Awesome staff!Awesome service !Family atmosphere!
Honest and competitively priced, I have always found Troys to be worth the money. They make sure the job is done right, and youre happy with their work.
Troy and the crew did a fantastic job on my truck and trailer.Honesty, integrity, and great value, please use Troys for your vehicle repairs.
Awesome service. Very much appreciated.
Troy is professional and courteous. Have taken our cars and motorcycle here for maintenance items. The techs do great work. Support this local business.
My brakes were squealing while traveling for work. I came to Troy’s as soon as they opened at 7 am to make sure they were safe to make it home. Troy and his crew were extremely pleasant and professional. They replaced my brakes so quickly that I even made it to my appointment on time.
Pablo really treats you right!! Service is fast and friendly with a great rate
Great people, great service ! Just Do It !
Best service ever.. Troy and his team is great..
This place is amazing owner Troy and his mechanics were very helpful and super nice and respectful . Pricing is affordable. I recommend this shop for any work needed
Great customer service and speedy service. Great experience and I would recommend their service to anyone with any car problem.
Great job as usual...
Always great!
Great place quick fast and easy inspection
Troy has always been a good man to deal with. In my experience he has gone out if his way to help people. He stands behind his work. Those are qualities that are harder and harder to come by these days. I dont give good ratings just because I know someone or like them. Im honest and they must earn them. Troy has worked hard and truly earned this 5 Star rating.
Super friendly and HONEST. We have taken multiple vehicles to Troy for service/repairs and always receive excellent work in a reasonable time for a price thats beyond fair. We trust him completely. Highly recommend.
Polite, friendly people and service Replaced the water pump with no problems, the car was ready when promised. Price was reasonable and significantly less than estimate. I will go back if needed.
Wow! What a great repair shop. I was in Temple when my alternator went out. Troy and his crew got us in and out in record time and at a very fair price. Hes a super friendly guy with lots of great stories and art work in his customer waiting area. I recommend him highly. Even though our truck was broke down we actually enjoyed being there. My wife and I made new friends today. Oh...and hes biker friendly too.
Great service!
I highly recommend this place. I had to get my water pump replaced and they did a great job and the price was very reasonable for the work that they do and are honest. They also will drop you off if you dont have someone to pick you up, but I live in Temple though.
Best auto repair around!
Troy has been a family friend for years and has never done us wrong! Hes is the type of man to give you the shirt off his back if youre in need! He even helped me get a good deal on my 2001 Buick LeSabre! If youre looking for a place with good service from mechanics that care take your baby to Troys!
I have been going to Troy’s for more than 5 years. I have 2 Chevy’s with well over 100k miles so there’s been a few visits. Coffee in the waiting room. A ride back to work in town has been a big help a couple times.
One of the finest auto repair service in Temple. Troy along with his staff will get your needs taken care of with your vehicle needs. Thank you Troy. Very fair, fast and reasonable,competitive pricing. 5 🌟s for this rating. You earn this rating.
They are always friendly and fix my car in a timely manner!
Always top notch service at a fair price!
Troys Auto is awesome. Never a complaint. They treat you like family and provide quality services
Only place Ill take my Jeep! Troy and his staff always do an excellent job. Theyre always polite and super friendly.
AMAZING!!! I brought my car in around 11:30 and it was done by 5. I needed an oil change, new calipers, new brakes and my muffler was hanging by a thread. My car is driving great! I was very impressed by their customer service. Since my husband is deployed, I had no way of getting back to the auto shop once my car was finished. They had one of their employees come pick me up from my apartment! He was extremely nice! I will never go anywhere else to get my car serviced. Thanks, Troy & Team!
Excellent work. Super nice people work there. Good prices
We have been going to Troys for years. Great service, friendly and efficient technicians, reasonable pricing. Wouldnt go anywhere else.
Troy’s is the only place I’ll take my car from now on, they do good work and their pricing is fair, and Troy is very sweet and honest, great customer service!
Good prices.. i drive from austin to get my oil changed here
Troy’s auto care is the absolute best!! And the owner (Troy) is so nice - really cares about his clients and the service he is providing.So I am a visiting medical student and commuting to Baylor Scott and White from austin. I have to be at the hospital by 5:30AM every morning and last week on my drive into town I blew out both tires. I was exiting off the freeway and there was something in the middle of the road that slashed open my tires. It is barley 5AM at this time, I’m a girl in my mid twenties and kind of freaking out at this point. As Im rolling down the street, I see Troys auto shop on my left! I couldn’t believe it but the owner was opening up his shop! Troy was such a gentleman and incredibly nice. Truly a miracle that he was there. He offered me a ride to the hospital so I could make it to work on time and he had my tires fixed by 2pm!! It was amazing!!I highly recommend this place! Great prices too :) !
One of the best independent garages I have EVER visited. Run by family and they treat you like family. Totally honest. If you need work, they offer it. But I have never been offered the upsell, nor have I seen Troy (or anyone else for that matter) try and sell something that the customer didnt actually need. The place is ALWAYS busy. That in itself should tell you something.
Always a pleasant experience!
Great place. Troy really makes you feel like family and they do a great job on tires, oil changes, and repairs. Weve been going to Troy for years.Sept 2019 update.Once again Troy has outstanding service. Popped in for oil change, tires rotation, flat fix and lug nuts replaced. In and out in just over an hour at a great price. Definitely reccomened.
Took my car for a specific item to be replaced. The work was done fast and when I got a call saying my car was ready. They told that it was fixed but they had to replace a couple more items (I agree, they did need to be replaced) and the cost went up more then I was expecting. The work that was done is great, everything is working as it should. The only reason they are getting 4stars is the fact that I didnt get a call to give me a choice to replace those extra items. I will still use them in the future.
He has a very good place of business.
They were honest and did an amazing job at a reasonable price in a timely fashion...
Great service and friendly people
Excellent service! Takes care of my audi with new tires and oil changes for *very* competitive pricing! Troy and all the service guys (and gal) are great people!
I didnt even want to give them any stars. All they will tell you is that you need a new motor for $75, they said I need a new motor and NO I didnt just needed an upper intake manifold they are the worst and are lieyer please take my advice and dont ever go there
Troys is awesome! Troy and his team are great guys and gals!
Definitely amazing customer service! They definitely are the best! And honest! Would recommend anyone here, from tires, to oil changes to alignments! Or even a simple inspection! This is the place to go!
Excellent full service auto care. They went the extra mile and not only changed my headlights but cleaned them. Got my state inspection, air conditioning charged, wheel rotation and alignment as well as my oil changed. Id never hesitate to recommend this place to anyone. I love local small business like these where they know your name and go the extra mile. Thank you!
Troy and his staff are amazing, I used to live around the area but moved. Still drive by so many auto shops to get to his. He will inform you exactly what the issue is if there is one. I highly recommend the automotive shop to everyone in the Temple area and beyond.
Charged me over $100 to weld the sections of the exhaust I had already put on. I was okay with that if it ended there. They welded the pipe from the back to the front causing the pipe to be out of alignment over the axle area. In addition to this, they did not center the muffler before welding and only welded the pipe 3/4 of the way around causing the system to leak at each welded section. I took my vehicle back because of the exhaust leak and had to pay another $80 for them to weld the 1/4 of the pipe not welded before. The muffler is still hitting the frame rail causing a constant rattle. They didnt fix the muffler alignment issue they caused when welding. Troys Auto Care used to be a good quality place to have work done; however, money seems to the reason for being now. I had no choice but to take my vehicle somewhere else and pay more money to have the job done right. Keep in mind, this was a bolt on Flowmaster kit so all they had to do was weld each of the five pipe connections. The thing that really gets me is that when I went to Mikes Muffler Center, they moved the muffler back so it wasnt hitting the frame, welded two of the connections so they were sealed up and welded two more brackets to help support the exhaust. They did this for $20... I am not saying dont go to Troys. What I am saying is they are not at all what they used to be. I was told by the other shop that they charge $10 per weld to connect two pipes. $180 for Troys Auto Center / $50 for the other shop.
Thanks Troy for the best service and customer experience that someone can have
Troy and staff performed a major repair to fix an oil leak. In order to make sure it was fixed, he loaned me a car and drove my car to his home so he could verify by observing the surface under where he parked it overnight.To me, that level of consciousness is rarely experienced in a service business.
Great place. Troy is just an all around great guy. Best deal in town and they stand by their work.
Wouldnt do the requested work, and one of the gentleman who supposed to help was rude. Service i did have done was acceptable but not great. Wont go there again
I am not a resident of Temple and Troy and his staff are amongst the most professional mechanics I have delt with. My car died on memorial day and they received my car even though they where closed. Thank you for all you do and making an expensive hardship smooth and easy to swallow hats off to Troy and his staff
Troys auto will get my business every time. They have given us fair prices and good work, plus excellent customer service. I will take all of my vehicles here for any auto needs. I appreciate this auto place and wish there were more businesses like this one!
Cool mechanic shop
The waitress was not as attentive as I would have liked. Our drinks were not refilled. The only time.she came.to.our table was to get our drunk order, food order, bring food & check. Nothing else.
Always great service from Troys Auto Care!!
Fast state inspections even though it was busy. Great service. Thanks guys!
By far the worst service Ive experienced at any auto shop in Temple Tx. Troy who Im assuming is the owner got extremely rude with me over the phone and then hung up on me. Do yourself a favor save your money and go elsewhere
Very reliable and Troy is an awesome man along with his staff...time and again they have provided excellent service on my car and I highly recommend this place for your auto needs
Troy and his staff are always helpful. I trust him with all of my vehicles. Excellent service and reasonable rates.
Prompt service, professional staff.
Love these guys! Fair, quick, and personable. I would absolutely recommend Troy to anyone.
Amazing
Great people. Real deal.
Troys Auto Care deserves 10 stars! Great customer service and great quality workmanship. I highly recommend Troys.
I had tires delivered and installed. I was given a fair price. I had to wait, but it was a Saturday. I was also provide with a lifetime balance and rotation for a good price. I plan to go there again.
Very helpful and great experience - highly recommended :-) thank you for all your help and now I have a new mechanic 👨🔧
Love Troys!! I will not take my vehicles to any other place. Great service & staff.
Real personal experience and friendlyFair price and quick turnaroundSearched many options for my part and still got same day service
Took car in to have tires swapped to another set of wheels. BOTH sets of wheels were damaged and when I asked the manager what they were going to do about the 3 NEW rims they ruined and 2 older rims after they had my car for 5 hours... his response was if I had known you were worried about scratches I wouldnt have took the job. Who takes their car to get me scratches? This place is a joke
Fair prices and quick service.
Great service and fair prices. Great about explaining in detail the issue and resolution.
Would never think about taking my car anywhere else.
Troy runs a great shop. Reliable and honest.
Quick in and out friendly service
Good service
The owner here is a super nice guy. However, I brought my car twice to be aligned, but it was still off a bit.
Great service and friendly people who care. Keep up the good work!
Troy and the guys are great people. If you ever have a bad day go by see Troy and let him give you a hug.
Good people. Also have a building next to their shop they lease as a motorcycle shop.
Great honest people who are a pleasure to work with!
Best in Temple
Excellent service and fair price
Amazin mechanic great prices fast service
If I could do a half... no a quarter star, I would.moms car timing belt broke, not something I felt comfortable doing on my own. read previous reviews, and was on the fence. I took the plunge because they install customer own parts. I called for the labor quote and was quoted 3 hours. (note: I have alldata and this was correct, this will become relevant)I called back a couple of weeks later to schedule the car to come in. Troy tried to up the labor on me to 400 because the water pump is driven by the belt. said it takes extra time for that (remember that 3 hours?) if the pump is driven by the belt, why would there be additional labor. then he tried to bargain. my husband took that call over quick.fast forward to Friday evening when the car was dropped off. I called saturday morning to let them know the car was there. I was asked where the keys were. I told him the wrecker driver dropped them off and they should be there. he said the car was going to be started on and I should expect it to be finished up on Monday morning by 10.and here we are... Monday. I called at 10 am to check on the car and was told it should be done in about 3 to 4 hours because it was started on at 9 am. I get a call at 1 pm saying that the fuel pump is no good. I told him the fuel pump is brand new, less than a month old. he said its bad and its putting out 1 psi and will start with carb cleaner then die. then he wanted to charge an extra 1 hours worth of labor. I told him no that it takes like 20 mins to pull the pump out. he said then come on then. as soo as I tried to talk to the mechanic about what was going on (because he IS the mechanic) Troy just barges in. I went ahead and pulled the pump out and went ahead and checked the fuses and relays (a paying customer mind you) he said same issue. I said I dont know what to tell you, I exchanged the pump. then he brushed me off for about half an hour and comes back to tell me its the fuel pressure regulator. makes sense. I called advance and they told me there wasnt one on the pump. I told him this and he said you parts guys dont know what yall are talking about. (I work for advance) he even told my husband something of the sort as well, mind you he does restorations, builds and custom work. so my husband looked up what Troy was seeing and there is one for the pump (we had never seen that!) my husband apologized. I wasnt going to let this shop touch my moms car anymore. I called a tow truck and took the car back to her house. and since they couldnt start it, they couldnt do a pressure test... so now there is a a chance that the water pump would leak... awesome.boys and girls... do yourselves a favor, steer clear of this shop and if you have some knowledge of vehicles, dont make that known, it will be questioned. dont make the mistake I did.