Amazing customer service. They repaired our daughters car and did such a good job that I took my car there as well. Stopped in today to ask about another issue and they fixed a blinker on my spare car just to keep me safe on the road. Highly recommend!
Friendly atmosphere did a good job on fixing my window switch
They are amazing! Quick, fast service with a smile. These guys showed up faster than I could have even imagined to tow my daughters car. They helped me through the logistics of what to expect from my insurance company. When you have an accident the most stressful thing is the unknown ...they let me know what I should due and how it works. They were so kind and helpful. Their customer service was spot on. Thank you so much. I cant praise then enough.
I dropped my car off to have some work done on it after an animal at a safari damaged my vehicle. Big Johns is amazing for what they do! They are professional and will take care of you like family! My car came out better than I imagined and they were upfront throughout the entire process! Thank you To all of you that had a hand in fixing my car. I will recommend you to everyone I know because I know youll do them right!
Our vehicle got towed by Big Johns towing company and I would like to say thank you for your professional service, everything was just where it was supposed to be and the vehicle was not damaged. The process was explained clearly and went smoothly. Thank you again
Great service, great people...always have your best interest..will give you an honest estimate and best service...highly recommended!!!
Last experience wasnt good... Was rude and unprofessional
I have brought several vehicles to them for repairs. They are professional, friendly, and have always given me a quote for the amount of time and money and have met that goal every time!
I came across this place by word of mouth. The people who have dealt with Sustaitas raved by the quality of work, fast turnaround time and most of important to me, making you feel valued like family and not just another customer. I dealt with Michael personally and was impressed by his knowledge and dedication to his craftsmanship. I will be returning as a future customer because of the way they did business and made me feel like family.
Went up there to get a free estimate, never heard back from guy even after calling about my car twice. Poor service.
My family and I had a T-bone car accident late October. Just by the looks of the damages, I personally felt that there was no way anyone could make my brand new 2018 Honda CRV look new again... but I was recommended to use Big Johns body shop for my repairs. I am unbelievably grateful for the recommendation. Big John’s did more than just deliver on the promise of making my vehicle look new again. They are truly about the client and making sure you know you are taken care of. Every step of the way I was given updates. I could not be more greatful for your hard work in making my vehicle look new again. I definitely recommend anyone in need for repairs to use Big John’s. I definitely know that any future car repairs I may need I will be going back.
These Guys Are Good People. Went Beyond To Help Me & Reliable. Oh, Lets NOT FORGET, They Were Also Lower Than Anyone Else In The Surrounding Area!!!! Thank You!!!!
This is a great, third-generation family owned business. They are very professional, seek to help their customers, and willing to go the extra mile. My family has had a total of 4 cars repaired by Big Johns over the years.
Excellent experience
Walked in with my softest speaking voice asked a question and was met with attitude and rudeness. Gave him many opportunities to be nice and got nothing but short rude answersEdit: I was told I need to be on insurance or registration and was never told about a paper I can sign and get notorized to get it out. Also was quoted $480 to get the vehicle out that day and my sister the next day got the car out for $470.Also he was rude with short answers complaining that he told somebody the price yesterday
Awesome family owned business! Great people that have helped out everybody in the area for years! Best around!
I really Glad I picked Big Johns Paint & Body Shop. Their an Awesome Business to call if youre needed a Tower. My Number one Place to call. Thank you. Tabatha.
Best service I have ever had. Have helped us many times, fast and always there.
They have been very prompt over many years and they were very nice about helping my son with towing after he had been rear ended on a holiday. That speaks volumes.
Have used BJT for tows and repairs over the years. Very pleased with my many experiences.
They repaired and painted my daughters car after an accident. They did a great job couldnt even tell it was in an accident
On time
I was in a car accident and called Big Johns and they showed up really quickly and took great care of my car and me. I wont call anyone else and highly recommend them to everyone.
Very rude and unprofessional. They only have one tow truck and told me 30 minutes and after an hour I called then they decided to tell me they have a contact with Temple Police and got a call from them so I was put on hold. They should have explained when I payed and hired them. Instead he told me.to come get a refund and my keys and that they was denying me service with not so much as an apology but only attitude.
Awesome service and excellent quality of work.
They get the job done all the time
Unprofessional and very exornsive
Very friendly staff
Very helpful
Not nice service
Very nice