Wasnt expecting the experience I got when first finding this office, but I was completely surprised, and very much pleased. I originally did business at another office not too far from this one, but recently had a bad visit stemming from withheld information previously with them. I knew it was time move to a closer to home location, and Im glad I did.The staff here are amazing, and really try to fully understand what you are needing before just jumping into things. They seem to actually listen, and with that... care. They are not pushy in any way, and they dont try to sale you on anything.This is an amazing office, with a wonderful staff. I am glad I moved.
Emily handled my inquiry in a professional and efficient manner. I was initially prepared to have a very long phone call but her experience and knowledge made the process smooth and easier than I expected. She was superb!
Good prices and honest people. Shaffin goes out of his way to make sure I know my coverages and makes me feel like a person instead of another number. It is great working with a family ran agency who actually listened to what I needed. I highly recommend!
Taryn was great at finding us the best deal from what he had before with another insurance company. She made sure it matched our former policy but at a much better rate. She is very knowledgable and responsive. She answered all the questions we had. I highly recommend Taryn as your insurance broker!
This office is amazing and every time I call they know my name and actually care about me and my family. There arent too many places still out there that provide service like the good old days, but this place does! 5 stars all the way!
A place that treats you like family, they are not in a hurry and treat me like a person. It is so refreshing to have good service and finding people that actually take the time to care. I highly recommend this office, trust me you wont regret it!
Kolby did a great job, anyone interested in changing their auto insurance, you should talk to her.
I’ve ever met an insurance agent who’d bend over backwards to provide the best coverage for their clients at the best rates around with the best customer service and experience . Cut my insurance bill by over 50%, and i don’t feel like another number. Highly highly recommend. I’m more than happy i made the switch from progressive
Excellent customer service! witch is rare these days, Kolby of Shaffin Wegener State Farm has repeatedly gone the extra mile to provide not only excellent customer service but great coverage and value! Would and do highly recommend!
Very responsive and great customer service. They were able to get me the same coverage on my home and vehicles as my old insurance company that I was with for 20 years for roughly $500 less.
Kolby is awesome, she went line by line on our previous policy and State Farms policy and not only got us a better deal but a better value on our home and cars insurance. She is a dedicated agent and talked to us as a human person and not just a number, I highly recommend State Farm and especially Kolby as an agent, the commercials dont lie they got me my family discount. Thanks guys and gals keep doing what yall are doing, it works.
Im so happy this agency works for you the customer so willing to help and get you great insurance rates at an affordable price with outstanding coverage.
Shaffin and his staff (most notably, Taryn, Cindy, and Colby - thanks ladies!) have been the most helpful, responsive, supportive, and friendly team I’ve ever worked with. When I first switched over to State Farm, Taryn helped me find the biggest discounts while still maintaining full coverage. Their rates are way more affordable than Allstate and Progressive (my previous insurers) without having to compromise or cut corners. The entire staff has been super reliable and friendly and I would recommend them to anyone!
Taryn is a gem! Her customer service was phenomenal. She was very informative and patient with me. All of my questions got answered and she got me all set up with ease.
First off, the quote that I got alone from State Farm was amazing but on top of that, SF agent Taryn Ellis was instrumental on bolstering the previously mentioned coverage to exponentially for a couple more dollars on the final tender. The experience that I had should be a new standard of how business should be done. Also, calling out Mr. Wegener here, but Taryn better get a nice bonus for this review of how awesome of a job she performed helping me reach a phenomenally better rate compared to my previous insurance policy!
Excellent customer service, I always feel so taken care of. Shelby is incredibly responsive and fulfills requests lightning fast!
She was very professional, took her time in explaining the different between the policies, as well as of why or why not it would be best, there was no kind of pressure, just pleasant conversation on the policy. Which I feel very ppleased I spoke to her, and wasnt pressure like one agent from another try to get me to get, a real turn off. I loved her manner, in all she explained and done. I pray you get a lot more clients, God Bless
Taryn Ellis is AMAZING!! She was so thorough and great about follow through. She was patient as I worked through all of the decisions that needed to be made and her kindness was the icing on the cake. She will definitely be the first one I call for any of my future insurance needs.
She very patient with me I am deaf and treat us wonderful welcome us become State Farm family. Honest talked my ex insurance car and house went very smooth !! We had good day by phone! Thank you I recommend you go to State Farm
Not only are they amazing insurance agents, they have incredible servants hearts. When our power went out during the 2021 Texas snow storm, they opened up their office space that did have power for our family of 4 as well as 3 other families with children for days while waiting for electricity to be restored. Shaffin and Kolby are some of the most understanding, genuine, and generous people we know. We will be customers for life.
Friendly and very knowledgeable staff! I have had great customer service with everyone in this office. Kolby, Shelby, Shaffin, and Cindy have been helpful with all my insurance needs. Highly recommend this State Farm office!
I called with a question about an increase in my policy. By the time I got off the phone they had helped me saved money instead of the increase I was expecting. These people go out of their way to help you get the best for less. I recommend them to everyone!
Excellent service fast and friendly. Family oriented customer support.
Responsive, thorough, better coverage at a significantly lower rate plus not having to speak with someone else every time you interact.
I needed a better price on my vehicles and my home and they did such a great job and giving me a perfect estimate it was lower than all the others we had gotten and made it easy with all the explanations on what everything was for and what the coverage entailed I recommend them very very much they explain everything to you nothing is hidden and allow you to make your own decisions of what theyve explained excellent company. I would recommend them to even my closest friends and family members
Thank you Kolby for the 1st time in a long time I feel like Im in good hands. No long wait times and hoops to jump thru in order to talk to a real person. I am so glad I switched. Thank you
I have had insurance with State Farm since 1996 for all of my cars as well as my Homeowners policy. I am always so pleased with the response and service, and was reminded of that again today with Shelby- who helped me add a new vehicle to my policy. Shelby was great, and I truly appreciate all her help and great service!
Shaffin and Kory are amazing. Like a good neighbor State Farm was there. Without a second thought they opened their business, in order to provide a warm place AND food for those needing a place to go during the major power outage last week. Couldnt be more greatful for their kindness. If you are looking for an insurance agent, I can guarantee that the Wegeners have your best interest at heart.
Oh my goodness, Taryn was SO incredibly helpful in saving me money on my auto AND renters insurance! She is so sweet and personable.. I loved how she went out of her way to save me money!!! Thank you Taryn and State Farm! :)
You wont find a more caring group of people to work with. The Wegeners are an amazing family, here and ready to serve your family. Their care extends far beyond insurance!
Taryn helped me so much! I have never gotten that well of attention when getting coverage for car insurance & renters insurance.
Absolutely love this team, they are so helpful and patient with my questions. Thank you Cindy for assisting me with renewing my policy!
I really enjoy working here with Shaffin and Kolby and the entire staff. With my history and background, it was really important for me to find a company to work for with the same care and compassion that I have for people along with the same goals and work ethics. This company is not about signing you for insurance, it is about listening and building a relationship to find the best insurance that fits your needs. They also coach of future plans and want you to grow. I cannot speak highly enough of this team
Shaffin and his team are courteous and professional. They promptly reply to my calls and messages and take the time to explain details in layman’s terms.
They saved me money, and made the process of setting up a policy and cancelling my old policies were super easy
If you are looking for someone who you can trust that will go above and beyond to meet your needs Cindy Lewis is the person to go to. Went in for an auto/home owner insurance quote and she listened to exactly what we wanted and worked with us. No hidden agenda and got us the best deal she could. I recommend if you are looking for any insurance or just wanting a quote from someone you can trust ask for Cindy Lewis. You won’t regret it.
Great customer service.Cindy is a rock star, she is always happy to help with anything and very professional.
Had a great and easy experience with them and recommend them for your insurance needs
After leaving an initial poor review, Shaffin called me and made things right. He went to bat for me and helped resolve any outstanding issues in a professional manner. 4 stars instead of 5 due to the hassle that corporate put me through, but Shaffin in and of himself gets a 5 star from my perspective.
So far so Good!! Shaffin is the most professional and efficient insurance agent I have ever encountered. Incredible experience. I was pleased to sign up with this company for my Mercedes Benz C250. He gave me the best deal and walked me through every details and explained all the conditions. He wanted me to save as much as possible but I decided to spend a little more than he recommended, just because I am French and this what we do, we don’t listen!
Re: CindyVery professional and friendly service 😊
Cindy was very responsive and professional. Insurance can be confusing and she broke it down and made it very easy to understand. I would highly recommend her for any of your insurance needs.
Awesome agent. Great to work with :)
Working for Shaffin has been such a blessing!! I love being able to help people save money on their insurance. Insurance is a promise to people that even in the worst case scenario, you will be protected and taken care of and I love working for a company that 100% stands behind that promise! ❤️ Call us for your quote today!! 😃
Janci called today to let us know that the dont mess with my discounts really do work & well be saving a bundle this next 6 months!! Shaffin, thanks for having such a great team!!
Great Customer service and they took care of everything I needed to switch companies. Id recommend this place to anyone.
Really helpful! Shaffin went over all of my options even helped me get everything canceled and reimbursed on my current insurance. He offered me the best price out of my many quotes from other companies. Very happy with this switch!
What a great experience I had with Shaffin Wegener my insurance agent! Totally helped me understand exactly what I needed and helped me save tremendously on all my vehicles. Highly recommend this agency and thank them very much for being so informational and supportive every step of the way.
I had some questions about my policy and sent a text through the app. Taylor was quick to respond, super friendly, and was ready will all the answers. Even admit the insanity of the world she made our phone call feel like she was right there with me. Thanks Taylor!
Mr Wegner and his staff are very friendly, knowledgeable and really care. He took the time to make sure I received the exact coverage I needed for myself and family. I am thrilled for him to be our one stop insurance shop!
Shaffin is incredibly fast, calm and efficient when it comes to all your Insurance and financial needs. Before Shaffin I was at the point where I was going to change insurance companys but after meeting Shaffin and seeing his sincere desire to help me and my needs I stayed. It was the right decision for me. Give this guy a chance if youre looking for insurance because you wont be disappointed, I promise. Thanks, Alan Deiterman
With all the corona mess, its been a very stressful time. Ive been with State Farm for 20 years. Recently, I was transferred to him from my previously closed agent.Shaffin has been impeccable in calm, resolve and responsibility. He knows how to give a good hearted conversation without upselling or the typical insurance 101.Ive found an agent within his facility, that I feel comfortable with for the truth and a good laugh. After all, Taylor likes Gretchen Wilson, so thats a good ol sign right there! We shall be singing on a Big Wood Deck soon lmao ♡Thank you all for your services and keeping the eye on the ball!!Sincerely,Matthew M.
Shaffin is dedicated to helping you find the right policy to fit your family. I was able to secure life insurance for my children at an excellent rate. Shaffin was thorough with explaining the plan and how it would benefit my children as they grow older and take over the policy themselves. I highly suggest Shaffin to help you navigate through the world of insurance!
I was greeted over the phone by a woman named Taylor McNatt and she made me feel comfortable and confident in choosing State Farm’s for my insurance. She gave me all the information needed and she was very professional and funny. Thank you Taylor for helping me when I had such little knowledge on what I was doing.
Shaffin is a good man. He very patiently explained what he knows to me. We had a really good conversation. He engages with the community and I highly recommend give him a call.
Amazing customer service. They were able to get my insurance cheaper than the company I was with. Looking for amazing customer service and affordable insurance I recommend these people.
Shaffin Wegener really knows his stuff! He is personable, friendly, honest and hard-working. He has put together a great team and business in Texas. I would highly recommend him for all of my insurance needs. He offers a variety of packages.
They have been available and friendly to work with. We have several different policies and they have been knowledgeable with making the right choices for our family. We are so lucky to have been transferred to this office.
Staffing and Kolby are wonderful! They break everything down so you know exactly what you’re getting and are always happy to answer any questions. Highly recommend!
Hands down, the best customer service was given to me from the start. My agent, Kolby, was very professional, and was able to not only accommodate my needs, but was able to save me a lot of money, which reassured that I knew I made the right choice going with Shaffin Wegener/State Farm.Thank you, Kolby!
Kolby and Shaffin Wegner are fully knowledgeable of the different types if insurance. Their office is a warm friendly environment that make you feel like you are part of their family. If you dont understand insurance and what all it can do for you, I highly recommend you visit Shaffin Wegener State Farm Agency to learn how they can help you.
Switching to State Farm and an awesome agent saved my family 100 bucks a month on auto insurance!
I would highly recommend you have a conversation with Shaffin when it comes to your insurance needs. Extremely knowledgeable and more importantly, a man of integrity.
A knowledgeable and caring insurance agent that will do the right thing for you. With Shaffin, you are in good hands for all your insurance needs.
Awesome service. Very reachable, honest, and knowledgeable. Very happy to have Shaffin as my agent.
Shaffin is a great individual who will put you first! Customer service oriented and always willing to answer even the simplest questions when I need help!
Shaffin and his staff are awesome!!
It was amazing great service had a very nice greeting I got everything that needed to be done done it was fast and they made relly easy for me
Love this local agent - always available, great rates, and very knowledgable about my coverage. Makes insurance easy
Shaffin and his team took the time to explore and find a policy that fits my needs. I will be doing more business with his agency in the future.
Incredible company that has great staff that has answered my questions to provide the best service. Thanks you again Shaffin and Kolby!
Great service from knowledgable staff - theyre great about explaining all the options.
Shaffin and his team are very knowledgeable with the upmost friendliness and courteous service in the area
Great service and affordable life insurance!
Daniel is great! You need service ask for him!
The staff at Shaffin Wegener are always friendly and helpful.
Great customer service and low rates for semis.
Knowledgeable team with the passion to help others.
Great friendly agent who knows my name and treats me like family
Great staff and customer service