Have have provided much information to us if we need them in the future. They will defiantly be who we call
Kathy and crew did an excellent job. They went well above the standard to insure the job was completed. She is very personally and treated the job as if it was her home. I appreciate their Professionalism so much. They deserve a New Years BONUS!!!!!SEAC1 William (Joe) Gainey
The crew at SERVPRO of Temple and Belton are great to work with. Everybody in person I have dealt with is highly professional and polite. Will recommend them to anybody I can.
I just wanted to brag on Kathy and Valerie, and their team at Servpro. My Grandmother who is in her 80s had to have her whole house packed up bc of water damage. Obviously she was upset and not really happy with the whole situation. Kathy and her team really came in and understood the situation and was able to get my Grandmother to relax and realize things will be ok. They came in and worked hard and took the added precautions of wrapping everything up so it would all be safe from being damaged. Kathy took time to explain the process of packing and unpacking and reassured her that everything would be safe and undamaged. I was there today when the ream unloaded the cargo boxes and unpacked. It was very well organized and they all worked quickly but safely to get my Grandmothers house back together. I could tell Kathy and Valerie took pride in their work and really care about the people they help with their job. Thank you so much for not just being hard workers but also great people.
We had a consultation for pet odor removal done by Brett Nicholson in Temple. He was extremely honest and straight forward with us. He was accommodating with us since our schedules did not allow us to be home. He did not waste our time or money. I recommend them 10/10!
Tim, Dustin, Justin, & Zeb from SERVPRO Temple are the epitome of fantastic customer service! Due to a toilet hose issue, 5 rooms in our home flooded. Their professionalism, sincere concern, & quick speed made this crisis much more bearable for us!!! We will be singing their praises loud and proud to all we know!!!!
I have nothing but praise for Justin Bearden and the Servpro crew. Less than 30 minutes from the time I called until his crew was in my house removing water from inside my home. We had 57 fans drying my home that afternoon, surely preventing the damage from being far worse. I highly recommend SERVPRO of the Temple area to everyone and would surely use them in the future. They are highly professional and knowledgeable.
By far the best restoration company in Bell and Falls counties. These folks are highly trained and experienced, with an outstanding track record. Their team has been together for years.
Very quick and professional on a forensic clean up! I highly recommend if you need restoration services of any sort! You wont be disappointed!
Professional team and customer service, feedback and follow up. I would definitely recommend. In my situation, I knew my home would be taken care of and my health would NOT be jeopardized; with mold, etc...Thanks!!!
Great customer service! They were quick, helpful and efficient; would definitely recommend using Servpro!
Amazing team. Outstanding Service. Our number one choice.
Servpro of Temple & Belton is a great company to work with for all of your restoration needs. Highly knowledgeable and great customer service.
Fast service polite workers did a great job with in and out 2 days.
October 29th, 2017. I would like to give a Giant High Five to Servpro Temple-Belton Tx. - This includes the Manager-Bret Nicholson - Marketing Representative -Ron McGill - and the employees Servpro (Bret) sent out to perform this task. Bret came to the property and did a thorough assessment on both buildings, gave me a verbal and a written quote as to what the cost would be to complete the job that needed to get done in just 1 day. Most companies just want to give you a verbal quote which I believe is not professional. I informed Bret that this was great and to proceed on to the next step. Bret sent the men out to clear/clean out (2) big buildings that was completely full - dispose of items that I told them to discard and neatly organize and place all the other items that i was keeping exactly where I told the men to put them. The men were very professional at all times. Bret and Ron came to check to see how the project was going and if we (myself or the men) needed anything. I assured Bret and Ron that the men Servpro sent me were doing a fabulous job and that I greatly appreciated Bret and Ron for coming to check to make sure everything was going good per Servpro standards. I couldnt of asked for or had a better company and staff do such an outstanding job. Kudos again to Bret Nicholson -Ron McGill and the men with Servpro Temple-Belton Tx. This was no small task that I needed to get accomplished in just 1 day, but believe me - it happened the job was completed beyond satisfaction and gratitude. Again, Thank you -Bret Nicholson -Ron McGill and staff from : Servpro Temple-Belton Tx. I greatly recommend Servpro Temple-Belton Tx to anyone that needs a job done and done by professionals!!!!!
In August of 2013 My Duplex here On-Post, Fort Hood, TX, caught fire and my half received smoke and water/foam damage. After Bret from this ServPro came and took a few items then sent another man for a few more, and then had me packing up the kitchen and making list of things that I had gotten rid of because they didnt take the time to treat me like a regular customer. On top of that I spoke with the owner of this TEMPLE/BELTON location and was promised to receive payment for the items they this company damaged and have yet to see it any compensation, phone call, any type of professional courtesy. This is no way to treat People or Soldiers that are risking their LIVES. I am still working with a lawyer through Fort Hood because of the amount of time and how this company has yet to settle its debts when they got paid for their HORRIBLE service. Ive waited 6 MONTHS! No word back from their corporate office either which I am sure they didnt communicate the discrepancies to.
Justin and his crew were fantastic.
Very prompt and friendly service!
Quick and easy