I called to inquire about certain services offered through Lochridge Priest and asked for various prices. The lady I spoke with on the phone by the name of Kadi was very helpful and was a joy to speak with. She answered all of my questions with great knowledge, and was able to give me accurate pricing. She was very witty, and had a great personality when speaking with her. When the time comes that I decide to need the services I inquired, I will definitely keep you in mind and call on Kadi to set up any services I may need!

I needed a late night fix for my AC and Walton responded very quickly. He was very knowledgeable and knew just what to do to fix the problem. Absolute Rockstar!

This company came out and told me that there was some type of cap blocking my line. They were going to have to dig up my property and replace the lines to get the cap out and this blockage cleared up. Luckily, another plumber that I contracted for a bid on this came out this morning and there isnt a cap blocking the pipe. The cap is sealing off another line. There was toilet paper and tree roots blocking the line. Needless to say, they will not need to dig up my yard and replace pipe. How does a licensed plumber not find this type of blockage? Good thing that other plumber contacted me or I would have spent thousands needlessly. This company just sent me a bill for $220 for coming out for the initial visit when they told me they would need to replace pipe. Im beyond angry.

Josh Watson was my service tech. I had a clubhouse that had a major leak from the Texas Storm. I was able to schedule quickly. Josh was able to identify and repair additional issues we were not aware of with the plumbing from the winter storm. He was extremely helpful, knowledgeable and did an excellent job. I would highly recommend him for any plumbing project. As Community Association Manager, we value vendors that can get the job done and professionally!

He was very nice and fixed what needed to be done. He explained things well. Liked that he came early before it got to hot.

This company installed an unsatisfactory system in a new home. They attempted to replace part of the system, once we provided evidence of the costly mistake. Within 2 years this system failed and we had another company reinstall the system at our expense. Their technicians were knowledgeable and informative. The homebuilder and contractor earned this review. I hope everyone has better luck with Lochridge-Priest.

I am rewriting a positive review that I wrote immediately following a service call yesterday. The service was fast, smooth and professional. I expected that the fee would be high and it was. I didn’t expect a markup of around 1000% on the part. I had a bad capacitor that LP charged $194 for and, it seems, I could have gotten at several places online for between $12-$27. I’m waiting for the company to explain this to me. Until then, this review stands. Beware of Lochridge-Priest pricing!

I tried to get a job here and they gave me the run around for almost 2 months

Very professional. Took the time to explain in detail what he was doing and why. Was able to come out same day my A/C stopped working.

Dustin was very polite and friendly. He explained issues with AC system and offered recommendations and options.

Dustin did an outstanding job. His customer skills are excellent. He did everything asked of him quickly and completely, offering explanations and advice each step of the way. Thanks to both him and the company!

This technician was thorough and did not try to add miscellaneous upcharges

Dustin was on time. He followed the detailed checklist for testing my a/c system, inside and outside (in 103-degree heat!).He verified the accuracy of my thermostat, too.The written report was thorough. It’s a relief to know we’re running strong through this Texas summer!

Excellent work on my compressor. Went straight to the problem, fixed it, and was realistically priced. Will definitely add them to my contacts as my home Hvac team. Cool again.

My technician was very kind and explained everything to my understanding. I feel like he genuinely wanted to help me the best that he could and not just because it was his job. My house was 90 degrees and he brought over a portable unit so I could be comfortable until everything gets situated. I really appreciate him.

Came out and suggested replace the unit and showed us how the old unit was not installed properly and was pulling air out of the attic. The unit working perfectly. Very knowledgeable employees and they show concern about our property

Had to get a guy out on a Sat when the AC went out. The guy replaced a 3 amp fuse and charged us $50 plus the $138 for a Sat visit. Told us to just replace it again if it blows instead of actually fixing the issue that caused the fuse to blow. A hour later the fuse blew again. We replaced the fuse and then the control board in the outside unit blew up. Found that the Definite Purpose Contactor had fried contacts on it that caused the board to blow up. The repair tech should have taken the time replaced this part when he first came, or at least clean the contacts. Called back these guys and they wanted another $138 for a Sat visit. Wont ever call these clowns again and will make sure all family and friends knows not to call them. Waste of money and time...

Arrived on time. No delays. Efficient. Took care not to track dirt into the house. ( very nice). Explained the problem clearly and offered several options to take care of the issue. I have been using them for 20 years and will continue to use them. Quality workmanship at every step. Thank you.

So pleased with the prompt initial service call from Muchael when our AC was out! Our AC unit is ancient so a part had to be ordered, and that took a few days. Oh no, it has been a triple digit week.But, no stress. A room cooler (that worked very well) was loaned until the part came in. Thank you, Dustin.At last we are running cool! Thank you Michael!

Seeing Dustin at my door was great. He has serviced my A/C unit in the past. Every visit, including todays, is always knowledgeable and successful. He explains every thing I need to know about getting the unit working again. Thank you, Dustin.

Our technician was named Shane and he was great! He called to let us know he was on his way. He checked out both inside units, thermostat and looked over the outside units. He was very thorough and polite. I would definitely recommend this company and him for your AC needs.

Everything from the first phone call, to set the appointment, to when the job was finished was great. Our technician, Ralph, was amazing. He was very knowledgeable and answered every question I had. I highly recommend this business.

We called on a weekend, during emergency hours . They took our information and had plumber chris call us back . We told him what issue was, as we had a plumber with camera before . He quoted 500 for clean out . He then stated if I could wait a day that he could get hydro jetter to push out and 800! I stated that was a little too high but would do the other bc we just wanted it done . He said he would call when in route . I waited 4 hours bc thought was on another job . I called bc getting late . The plumber asked why I was asking about time ? I stated we set up service earlier . He said he was told we canceled bc too expensive ? I said no .. the last conversation was with you, the plumber who said would call when on way . He said let me call office . He had receptionist call and she stated that got the wrong call messed up . So if two calls and one canceled, what happened to other caller ? I guess they dont check in them . Bc if I canceled and it was meant for other .. then they canceled . So this means they dont have to come out . She said would call plumber out . She then said that talked to manager mike and dont think have proper equipment to do job . I told her the plumber should of stated that on the call when we went over everything . We just got back on deployment, with injuries and really needed this companies help . Its unprofessional and mismanaged to waste our time when we were willing to pay extra weekend fees . We want to make others aware of this company . This isnt proper way to handle business . We did find a honest guy that handled it properly and quarter of cost . I guess there was a reason . Thanks for nothing .

Dustin was professional and knowledgeable. We had a very unusual error code in our A/C unit but Dustin was able to troubleshoot the problem and order parts. He kept us up to date on the parts incoming timeline and came over to fix it as soon as the parts arrived. That is the kind of service we all hope for. Thanks Dustin!

Arrived on time after calling that he was on the way. Michael was polite, knowledgeable, and answered all my questions about our new system. He cleared up misconceptions I had and confirmed what I thought was occurring. I am very pleased with the service of Michael and Lockridge Priest.

Dustin Brown is a great rep. I find him to be very fair, honest, and straightforward with a high level of integrity. To be quite frank, I have not felt that way about some of the other reps Lochridge Priest has sent to my house in the past, but I truly think Dustin is a great representative of the company. He has earned my trust.

Great service, informative & great social distancing for a home visit

Michael did an excellent job. He called before he came by. He quickly diagnosed the problem and took care of it. He was courteous and professional. Thank you for sending him.

Our tech, Dustin, was responsive, honest, and extremely helpful. As a landlord, the quick service and expert repair and diagnosis was excellent. Will hopefully not need these services in the near future, but am a happy customer.

Dusten did a great job and answered my question about the filter I was using to my satisfaction. I am satisfied he was thorough and assured me the furnace is running like new!

Mike thoroughly explained all repair options, answered my questions, and completed the repairs quickly. He was a great representative of your company. Didnt realize your team also worked on plumbing and electrical issues, so Ill be calling on you again in the near future.

I noticed water coming up through my floor boards in the middle of the night and called lochridge-priest among many other 24 hour companies. Dustin was the only one to get back to me that night, and he came out first thing in the morning to help. He was very polite, explained everything to me, and got my system fixed in no time for less than I was expecting. 100% would recommend to a friend.

Dustin was professional, thorough and accommodating. He went above and beyond to remedy a situation that was caused by the previous homeowners’ realtor. I would definitely recommend him to anyone.

This company is highly overpriced. The initial diagnostic fee was $89 which is higher than usual. The guy took like 3 hours to diagnose my system and then proceeded to tell me that he would charge approximately $300 to clean the coils and another $300 to clear the blower wheel, so a total of $600 for those 2 things. Most companies would only charge $300 to get both done. Then the guy quoted me $145 to clean the ac unit drainage pipe. This can be done with a shop vacuum, this is very simple, and again most companies would not charge for this when doing cleaning on your ac system.

Great company. The technician, David, was extremely knowledgeable, courteous, and professional. He patiently explained the air conditioner issues to my 89 year-old mother, and gave her options to resolve her problem. He also wore booties in the house, and every time he left to get something from his truck, he took them off then put them back on when he came back in the house. Furthermore, David came in with a smile on his face and left with a smile. My mother was extremely happy, which makes everybody happy. Although she still has to fix the problem, Im certain Lochridge-Priest will do a stellar repair job.

Very thorough when doing our semi-annual inspection on our AC unit. Time was taken to explain what he was doing. Appreciate the great customer service.

They generate random pricing. Wont give itemized receipt. Will kill time to rack up labor cost. If you dont mind paying 400% more then anyone else then use them. If you want good work for a quarter of the price use Nagy plumbing.

Have had them out twice to check my heating and air conditioning system.Both times the work needed was done promptly and correctly. Michael was been the technician on both calls and will be welcomed back anytime I need service.Today, May 7th two of their team installed my new A/C and furnace. Very pleased with the quality of their work.

Dustin was great with his job. Company has been great with maintenance services over 10 years. Thanks!Another year, and as always, Dustin was awesome! He explained what he did, and answered all my questions completely. Thanks for keeping Dustin.

Explained all activities required to bring my HVAC up to specifications along with optional costs related to the needed corrections. Spent time explaining what and why he was doing. Excellent service provided by Ralph.

Dustin was very helpful and told us what was wrong with our ac and explained it all to us. He got our ac up and running really quick! Thank you so much Dustin!

Very professional service technician. Answered all my questions in a polite and respectful manner. Pointed out exactly what was wrong with my system. Also did a detail cost analysis.

We had a major part fail in our unit. It will be replaced and Mr Bill, I believe is his name, is the kindest man. A true heartfelt gracious thank you.

Its a good company but our air went out and I believe the guy had to change out the breakers and a blower...that was fine because we needed it but my complaint is we got charged travel time .. he had to go all the way back to temple to pick up the part bbecause he didnt have the part on his truck...thats not our fault or problem he didnt stock his truck with the parts he knows he may need to do a job but to charge someone travel time is just not cool at all!!!Paul & Kayla Root

The young men who installed my new A/C - heating system were here promptly, explained what they were going to do and did it - they were very tidy and very efficient. In a 5 hour job, they took one 15 minute break - they were friendly to the dog and never let him out the gate.

Showed up on time. Professional and courteous. Fixed the problem first time.

Dustin did an outstanding job on our a/c. Certainly appreciate him coming out on Sunday while we were moving into the house.Awesome guy!

David was kind, detailed. And honest. I knew where I stood as a customer and what my options were before transferred to the home advisor. Thank you David.

Mr Berry my technician is so through and knowledgable. He is efficient and tidy and deserves a raise

The technician was very polite and knowledgeable. He also explained every step during the process. Was very thorough with the explanation of all things that were found.

Poncho Chavez did an amazing job. He was very professional and explained everything. I highly recommend him to anyone that needs help with their A/C and heating needs

I gotta give these guys a 5 star review!They showed up promptly!Got the A.C diagnosed fastAnd it was right under my budget i would high reccomend these professionals

Tech was knowledgeable and explained the process to replace our system. Financing was easy. Thanks

The staff always go above and beyond to make sure the customer is satisfied and I have no reservations about this company at all. Excellent team and very professional!

The blower fan was replaced with a total cost over $700.00. In my opinion that is outrageous. The service technician was friendly and knowledgeable. He did have trouble getting the broken fan hub off of the motor shaft and had to use some of my tools and my help to get the job done. I didnt mind helping him or letting him use my tools but it didnt reduce my cost at all. One other thing that didnt set well with me was that the technician tried to replace a part that didnt need replacing at a cost that was just as ridiculous as the fan cage. $300.00 for a capacitor! Like I said before, the technician was great but the prices have me not calling on them again.

I appreciate Panchos thorough assessment of services; he makes sure I understand his explanation of these services as well as any follow-up needed. Others have serviced my HVAC system but I ask for Pancho due to his professional and people to people skills.

Explained all the steps of repairing and maintaining our AC units. Showed us exactly what was malfunctioning. Very professional and courteous. Itemized our charges and likely saved us money in future repairs.

Showed up close to the time I preferred and was very professional. Joey Lopez was very kind and answered all my questions. Ive used Lochridge Priest before for a/c installation so I used them again for faucet installs. They are affordable and will do their best to meet your needs.

The fan multi-step motor on myLennox Heater A/C unit went bad (after 9 1/2 years). I discovered the issue on a Friday night as the unit was not heating and it was making an unusual sound.Saturday morning, I called Lochridge Priest and requested a Heater A/C Tech come onsite to assess the issue.I have a residential maintenance plan with Lochridge Priest.Heater A/C Tech, Dustin Brown, returned my call soon, came out to my home in a timely manner and quickly assessed and identified the failed part.He offered to go back to the shop to check if the part was in stock and, if the part was on hand, he offered to return that day to do the repair.They had the part in stock (that was great) and Dustin coordinated a return time that accommodated me keeping another 2 hour appointment / commitment I had at noon and he returned to my home later that afternoon.He did an excellent and efficient job of replacing the part and pleasantly answered any questions I had.Dustin Brown and Lochridge Priestprovided excellent, timely and much needed service to me in my time of need. Thank you!I am a satisfied Lochridge Priest customer.

Initial visit went well. He has to return with assistance...hopefully tomorrow. David seems to be a very nice man and professional.2nd day, came back with Ralph Coll to assist. Both nice men. Vacuumed afterwards. Very professional.

Service technician Shawn Eastwood was prompt, polite and very knowledgeable . He walked me through everything that was going on and what needed to be done. I highly recommend him he really takes the time to explain everything and answer all your concerns and questions!!!!

Levi and Nathan were very informative. They explained things very well. I was very impressed with both of them.

Everything was professionally installed and they did not cut corners. I am a home inspector and I see bad installs daily. Ramon and Jerome did a great job. System cools faster and is more energy efficient. Will continue to use in the future....

My service tech was outstanding. He checking my system he explained everything. David is an Outstanding Service Tech.

Pancho knows the HVAC business. He was on time for the appointment, got the job done in an efficient manner, and provided an understandable summary of the work performed when he was finished. A courteous professional best describes Pancho.

Dustin is an extremely knowledgeable technician. He was very thorough in diagnosing the problem and resolving it. Thanks Dustin.

Have used Lochridge Priest many times over the years for servicing my unit. Requested an appointment online, and Dustin called prior to heading over. He diligently searched my unit for the reported problem, and thoroughly xplained what he found. Dustin was extremely polite & professional. Peace of mind is worth every penny! Highly recommend. Thank you LP!

I felt I had a comprehensive review of my air conditioning issues. From there I can make an intelligent choice in an array of options presented.

First time dealing with L-P. Good experience. Have confidence with L-P reputation and integrity. I am the third resident on our block to switch to L-P after 11 years with another company.

Michael is a competent professional technician. Provided excellent remediation and consultation.

Dustin was very thorough in evaluating both my air-conditioner units. He was very courteous and polite. I highly recommend Lochridge Priest.

Shane is total professional. Courteous and really knows the equipment. He’s always welcome at our place

Great job installing our new air conditioning system! Jerome and Roman went above and beyond to provide an excellent installation experience for our new air conditioning system.

Dustin did a great job! He was friendly, professional, competent, explained everything he did, and left work areas clean and orderly.

Mike was professional and very honest with us. He did excellent work and was extremelyConscientious.

Yes, Dustin did an amazing job and also educated me on the my system. Great information thanks Dustin

Dustin is very knowledgeable and accommodating; working by his side I straightened outside fins + utilized Simple Green and I flushed.

Excellent employe. Gave me a complete rundown of items checked & approved. Quiet & efficient.

Quick service. Our furnace went out and the temperatures were falling quickly. Dave arrived and had the furnace up and running in no time.

Top service. You can get cheaper but not better. Job done right.

Michael did a great speedy job of checking out our system @

Excellent service. Dustin was very professional. Explained everything that was going on and what he was doing and why he had to. Compete professional.

Darrel, the service man, was pleasant, efficient, and able to answer all of my questions. If Darrel is the service person who arrives to take care of your problems, your equipment will be quickly repaired.

Customer service remains unparalleled from the initiation of the service call to when Dustin, our assigned HVAC technician left. Despite the extreme heat, Dustin had our unit running properly in no time. He provided me with a very thorough explanation of exactly what the problem(s) were and what he had done to remedy the situation, thank-you for all of your hard work! Once again, I am very appreciative of the way this company and its professional staff provides service to its customer base. I would sincerely recommend this company to anyone who has any HVAC issues or needs a replacement and will continue to utilize this company for my own residential needs.

Fast, friendly service and the repair was very economical. The service tech was very friendly and fixed my plumbing problem very quickly.

Very professional and efficient!

This is the first time I have ever written a review online, but I feel compelled to.Starting with Roger in sales. We had been without a.c. for three days, because we had called a different well known company and had to wait for an appointment. When the other salesman came I felt railroaded on the price, 8 grand for the absolute basic. I then called Lochridge and talked to Roger who came to the house in about 30 min. Roger was very professional and gave us an absolutely good system for a great price.The install came a couple of days later. I had to work and my wife and 4 kids were at the house. My wife was a bit nervous, but Jorge and Alex were very nice and professional. They did an excellent job on the install, which I am happy about, but I am happier about the professional service they provided. In the future I will start with Lochridge.

Pancho was great ! Not only does the house smell cleaner he let us know our smoke detectors were out of date, included was his professionalism. Thank You Steve & Barb

Excellent work. The guys ran into some unexpected problems with the installation (the awkward arrangement in our old house) but they persevered. Good job!

Pancho was friendly as well as professional. He explained findings of visit today and made sure all of our questions were answered to our understanding.

Tech was polite, thorough and explained exactly what he did and why he suggested a couple of need to dos. Enjoyed the service call!!!!!

Dustin was very professional and did an outstanding job.

Dustin was highly professional with his inspection and attentive to my concerns.This business is excellent thank you.

Michael and David were both prompt, courteous, knowledgeable and professional.. Thank you LP!

He did an excellent job. He was very nice and did a excellent job. He gets an A+.

Another great experience with Lochridge-Priest, Inc. They called to remind me to set up my bi-annual unit inspections, set up an appointment wi thg hin a few days on my schedule, and sent out an experienced friendly technician. Thank you

Prompt service with Dustin. Professional and courteous.

Lochridge-Priest was wonderful!! My home warranty company neglicted to disclose information about my policy. Lochridge-Priest worked with me on the expense so I could have a working heater unit. All representatives were friendly and helpful in meeting my needs. ♥️

Very thorough, professional, and explained the issues with the unit.

Great Plumbing & Mechanical Contractor in Central Texas.