user
Interstate Auto Repair
9109 S Hardy Dr, Tempe, AZ 85284, United States
Appearance
Interstate Auto Repair

Comments
R
Review №1

I always hate moving and finding a new mechanic to do work on my vehicles. Interstate was recommended to me and was easy and they made it painless. Great group of people, great service, great customer service. I schedule an appointment and I was in and out in no time. Super happy with the work they did.

Ca
Review №2

I went to Interstate Auto Repair because of excellent reviews. My trunk would not open with the key fob or inside latch. I was quoted an approximate amount that the repair would cost. However, I was told that the wiring inside the driver door just needed to be cleaned; that there was buildup. So, this ended up costing much less than the quote.I plan to use Interstate Auto Repair for all of my cars needs in the future!I am highly recommending this company!

Ma
Review №3

Been taking my 2014 Ford Focus here since I got it in 2018, theyve been taking care of me really well. They do all the service I ask and nothing extraneous, and will make suggestions for fixes when they see them. For instance, I noticed irregular tire wear on my old set of tires, so once I got a new set I took the car in for an alignment. They did the alignment for free (since I already got one there not too terribly long ago) and told me what would need replacing to stop the uneven tire wear. Quality place, no doubt.

Ni
Review №4

Everyone is so friendly and knowledgeable. As a woman I appreciate knowing they are reliable. Their services are done professionally and the costs are reasonable. I bring my Mini Cooper and my Xterra and always pleased.

Jo
Review №5

Best shop in town hands down, dont settle for less. They are willing to work with you and help find the best solution.

Ni
Review №6

Best shop ever. Seriously took such great care of me. I had serious wheel /suspension failure with my ford ranger . Fought with my warranty company, fixed my rust bucket of a truck, prices were beyond fair and honest and great great customer service. Even the inside lobby is rad. Keith and Reina are awesome . Even surprised me with a smog certificate for my truck because they knew I needed it! This shop will be my new go to mechanic shop 10/10 highly recommend

Cr
Review №7

This is the best auto garage! They were honest, thorough, have very fair/reasonable pricing and better-than-average turn around time. Jeremy was the mechanic and he genuinely seemed to care; I felt that they went the extra mile. Also, from my experience it seems that they enjoy working with each other, which is refreshing. This will definitely my go-to from now on.

Gu
Review №8

I have taking my vehicles here for a few years they are professional courteous and understanding it makes me happy to know that there are americans out there to help you with your car troubles.

Jo
Review №9

Been going here since we moved her 8 years ago. Needed a good car mechanic and was recommended...got a great one. Honest, thorough and willing to help out in any way.

Ma
Review №10

We have been taking both of our vehicles to Interstate Auto for over a year now. Our truck is older and Jeremy has been wonderful with working with us to understand repairs and our options. Rainy is also a pleasure to talk to and is always helpful in scheduling service. Overall, they are always quick to get us in for an appointment, the pricing is more than fair, and their service is top-notch! Recently, our truck had a sudden issue and our car was due for its 100k oil change/check-up. They were able to get both cars in pretty much immediately, which was so nice in the stressful situation the truck put us in. We greatly appreciate Interstate Auto and will continue to bring our vehicles here!

Ch
Review №11

This place is awesome! I know a lot about cars myself and I appreciate their honesty and not over charging for things that take 10 minutes to fix. I would highly recommend this shop to anyone.

We
Review №12

Always do good work.Honest and fair pricing.

Mi
Review №13

I am not able to truly express that gratitude I have for Interstate Auto Repair. Both their professionalism and personal interaction has made my experiences (and there have been many) easy to deal with when having work needed to be done on my vehicle. I have always been able to get right in and I am kept in the loop along the way with what needs to be done, what is recommended and what the costs will be. My vehicle is 13 years old and I still love driving it. Keith and his team along with their fixes have allowed me to continue doing just that. I live on the other end of town but refuse to go anywhere else. I highly recommend Interstate Auto to anyone needing services on their vehicles.

Mi
Review №14

Great service, friendly and 100% honest. I saved a lot of time and money by coming to Interstate. Even the waiting room is nice. Thanks for the service on my vehicle-Navy Veteran

Ja
Review №15

Straight and to the point I was referred here by discount tire and was told that they were a solid shop that would be honest and fair. That’s all I wanted, I didn’t want a deal or a discount I wanted a shop that was honest and fair and that’s just what I got. Keith didn’t try and sell me on anything that was not necessary and he showed me exactly what was wrong with my truck. I went somewhere else to get a quote a few months back and let’s just say his price was less than half. Great vibe with his whole staff very humble and peace of mind that they stand behind their work with pride and that your supporting a small locally owned business.

Mi
Review №16

We have two fairly old vehicles that Interstate has helped us maintain for years. Both have over 225,000 miles. Recently, we were hauling our trailer on a camping trip. On way, the truck overheated. Turned out we had a crack in our radiator. We were stuck with no way to get our camper back. Keith from Interstate brought a new radiator out to our campsite to replace it so we could get back on the road. Saved our hides!

Sa
Review №17

Professional, good prices, fixed my car quickly and great communication. Will visit again.

Ka
Review №18

We are so impressed with Interstate Auto Repair. We just moved to the area and chose an auto repair shop near us to have some work done. They quoted us over $500 for repairs...plus a $75 diagnostic fee. Interstate was able to repair the vehicle for $35! What a huge savings. Because of their honesty we will be bringing all of our vehicles to Interstate.

sa
Review №19

This is the most reliable auto shop around. You can trust that these people have integrity and care about helping you.

Ty
Review №20

This shop is amazing! They take great care of me every time I go and they always make sure things are done right. I have never had a single issue with any car I have brought in. They are reasonably priced and always on time. Thanks guys. Keep it up!

Sh
Review №21

Very friendly....and very good with service time and pricing. Repeated customer😁

Br
Review №22

Awesome and honest

Pa
Review №23

Great as always

BJ
Review №24

Incredibly honest and considerate!Diagnosis of problem and recommended course of action which was least expensive to me.

St
Review №25

Great place. Honest, great prices, Great family owned business. Be sure to check it out.

Da
Review №26

Great familyOwned shop that is honest and trustworthy. They always do a great job and keep it in budget. They’ve worked on everything including my 57 F100, my Dodge Magnum RT, my crown Vic, my excursion V10 and they know they way around every single one. I’ve referred many people here and will continue to do so! A++++¥

Rh
Review №27

Great service. And .friendly people ..Very Thorough....

Hu
Review №28

Great service and pricing! Took my car in for an oil change, tire rotation, and brake check. Keith had me taken care of within an hour, all at a VERY reasonable price! Highly recommend this place!

Su
Review №29

The guys over there did a great job putting on my running boards that I purchased from Amazon. I thought the quote was a little high but when I came to pay it was much less so I was very happy. Nice waiting room. I will be back.

Ke
Review №30

Ive previously been a loyal customer somewhere else. After over two years of trusting my shop, I decided to price check a service quote my shop gave me, so I called Interstate. Not only was the price much more reasonable than I was expecting, but the timeliness of getting my repair done was impeccable! Not only will I be a repeat customer, I will strongly recommend this shop to others! Thank you, Interstate! I might just keep my Jeep afterall~Kendra, USAF

Th
Review №31

These guys are honest and always a fair price.

Ma
Review №32

My whole family has been using interstate for the past 10 years. You wont find a more honest, fairly priced and dedicated company. The only company I refer.

An
Review №33

We have used this company for years. They have service over a dozen of my vehicles. They are honest and very competitive with their pricing. Highly recommend

Jo
Review №34

Four words say it all. Friendly, efficient and well priced. Will definitely come back again and will start bring me my other vehicles as well. Highly recommended.

Le
Review №35

Keith became a fast friend, years ago when he fixed our car for 15.00 bucks after we had been quoted over a thousand dollars by a thieving competitor. He will fix it right the first time (if youll allow it) but also has an understanding of costs so the choice will be yours to make. Many times and many cars later he will always tell me what NEEDS to happen as well as what we can do to scrape by for a bit. Lets face it, we arent always financially prepared for a big ticket fix and he gets that. Im leaving the state now and truly wish I could take him with me. Not sure how Ill ever find another mechanic that I trust as much.

Vi
Review №36

I always change my oil every 5000 miles over there, and fix some small problem which their price most is reasonable, thing change when one time I done change my oil, the technician told me that my battery is low which I just got new one from my dealer 2 months ago, so I asked them if they can show me the test result but he can’t show it to me, but most time I believe what They said bcz I mostly feel people honestly & professional on their field. But I did not change my battery there bcz I still have 2 year warranty on it, so I drove 40 mins to my close dealer, after check they told me everything is good, no needed to change, I was like ok what is going on now? Dealer try not to honor my warranty? Or interstate auto want to rip off my money? So I went to O’Reilly auto to double check, and they told me same as my dealer said nothing wrong with my battery life! I feel so disappointed to this place which I always go to place for my auto, now it has take off from my list! Won’t go back Anymore!

Jo
Review №37

With honesty and pricing like this, my 4Runner is going to last longer than I thought!

ww
Review №38

Very honest and skilled. My AC went off and gave me great discount and have two years warranty. I followed their location for almost 4 years, wherever they go, I go after even it’s far away, because they are very reliable. Hopefully they will open another location in the easy valley. Keith and his crew knows what they do and do it in the right way.

St
Review №39

There are not words good enough to describe Interstate Auto. No recommendation could be high enough. Let it suffice to say that my gratitude for Keith and his crew is inexpressible. They are the most honest car repair shop I have ever known. They have integrity, skills, and a concern for their customers that goes beyond their professionalism. They truly care and do their very best, whatever the cars issue is. They look you straight in the eye because they can. This is absolutely the most top-notch shop you will ever have the pleasure of doing business with. Trust me on this and, in the words of Monk, youll thank me later. KUDOS to Keith and his crew - always!

ni
Review №40

To make a long review short... just use Interstate Auto Repair, plain and simple.I moved to Chandler a year ago and needed a new auto shop in the area. I found Interstate Auto Repair on Google and noticed their 5 stars reviews so I decided to give them a try. These guys are AMAZING!!!I took my 2000 Ford Explorer (have fun finding parts) in because the driver seat completely broke into pieces. They took their time to search everywhere for a replacement seat that would match, fit, and was in good condition. They found one in a different state and expedited it to their shop. Unfortunately, the seat didnt work out, but no worries.... they didnt leave me hanging. They welded the seat back together and reinforced it, which I am beyond happy with.I worked with Jeremy, Russ, and Keith in regards to the work being done and they were very courteous and honest each and every time I talked to either one of them. When I picked up the vehicle I had a question about a preexisting issue with the Explorer and Keith went out of his way to address it. Thank you Keith!!!Every employee I came across at the shop (that I didnt directly work with) were very nice and professional to me. They are VERY reasonably priced and will not sell you on things you dont need. I will be using them as my go to auto shop.

Fi
Review №41

I was unable to open my driver door from the inside, everywhere I called for estimates I received very high pricing, when requested quote from Interstate Auto I was very impressed with the professional demeanor from the staff, everyone was polite and courteous and pricing and wait time was exceptional. I will continue to do business with this shop for future auto repairs.

Sc
Review №42

I was recommended to Interstate Auto Repair by a buddy of mine who deals care for a living and we would both tell you that Interstate Auto Repair is BY FAR the best and most trustworthy car service and repair company in the valley. I am personally very, very skeptical of the auto repair industry in general and as such I have learned to not trust my vehicle with anyone other than Keith and his staff of skilled technicians. I, like many others, lack working knowledge of vehicle mechanics, and just today, Jeremy patiently advised me on the issues my car was having, presenting me with multiple repair and maintenance options, and helping me choose the best option for my car and budget. They are knowledgeable, honest, friendly, and work very hard to give their customers exceptional quality repairs, service, and advice. Theyve been taking care of my vehicle since late 2016 and I have no intention of seeking help from anyone else. If you dont want to worry about who is getting under the hood of your car and want to get the best value repairs, Interstate Auto Repair ARE YOUR GUYS. You can quote me.

Ch
Review №43

Honest, superb service at a fair price.

Le
Review №44

Interstates owner, Keith, and his guys are always great. I manage a landscaping company and they service our fleet of trucks. Things are always completed in an extremely efficient and timely (not to mention cost-effective) manner, which is imperative when running a business that relies so heavily on transportation. The staff at Interstate are always friendly, and Keith is very personable, professional, and honest. Five stars all the way!

Jo
Review №45

These guys are great! Theyve been maintaining my vehicles for several years now and have always done outstanding work at a fair price. Keith (the owner) is a nice guy who will always treat you right.

Ma
Review №46

Great place with great service and great mechanics. We take all 5 of our cars here all the time. They always give excellent service. They prices are reasonable and they go above and beyond Everytime. My husband absolutely loves these guys . Wont take our vehicles any place else. They are honest and never try to sell you something you dont need!!!! They fix what needs to be fixed. They dont lie or cheat you Ever!! Thanks guys. You have a customer for life with us!!!

Bo
Review №47

Color me confused.A year ago we bought a very nice one-owner vehicle from an elderly couple with only 35,000mi on it to use at our Phoenix home for when we visit the grand-kids from out-of-state. The only flaw was that the steering wheel was about 1/2 off-center when driving straight down the interstate. The car does not wander, and will track straight hands-off for maybe 1000ft on a straight road, then prefers to drift very slightly left, depending on the slant, or crown, of the pavement.We decided to take it in to a shop to have the alignment checked and the toe reset so the wheel would be perfectly straight (annoying to look at it off). The tires are wearing perfectly evenly, so I had no reason to suspect anything was really wrong.We arrived on time for our appointment and were led to a nice waiting room where there was a TV and coffee .After about an hour and a half later, the pleasant young counter gal came in and said, I am afraid we have bad news for you; we cannot align your wheels. Shocked, I asked why. She replied, You tie rods are all broken, and it will cost $400 to have them replaced so we can align the wheels.I own and operate an automotive repair shop in our home state and specialize in front end, brake, and suspension work, and my dad fed our family for 40 years before that with a front end alignment and brake shop of his own (I did not mention any of this to Interstate, of course.), so I am not ignorant about vehicle suspension and steering systems by any means.I asked her, You are saying the outer tie rod ends are broken at only 40,000 miles? She then told me, no, its your inner ones, and they are bad.None of he techs in the office came forward to say a single word to us when I obviously asked for a more thorough explanation. I said that we didnt have time for the job to be done, and I said we would address it the next time we were in town. We asked for our vehicle and left.I found a place to safely have my wife wiggle the steering wheel wife I looked and felt, under the vehicle looking for lost-motion ( commonly known as play that would indicate worn tie rod ends, which are ball type joints that connect the steering rack to the steering arms and to the wheels). There was none I could sense. I then grabbed the front and rear of each front tire and tried to make each deflect L/R without moving the steering wheel, which would indicate looseness in the rod ends. NONE was evident.So I took the car to another suspension shop for a Free Inspection and they came back saying everything felt tight, and no work was needed, but they would do an alignment for the cosmetic condition of the not-perfectly-straight steering wheel if I wanted, but strictly speaking, it was not needed.We were leaving the next day to fly home, and by this time it was too late in the day to get the alignment this trip, but I just have a bad taste in my mouth about Interstate.The next time we visit, I WILL take the car to a shop that will hopefully allow me to at least watch while they do the brief pre-alignment check (looking for worn parts with the car on the alignment rack indicating Interstate was ultimately correct), before actually doing the alignment. If there IS a problem at only 40,000 mi (which would surprise me greatly), I will edit my rating on Interstate, but for now, the jury is out as far as I am concerned.

Ky
Review №48

The best place to get service for your vehicle.Amazing customer service, that treat you like family!

Ke
Review №49

Great people and friendly and humble

AL
Review №50

Great honest guys. My new shop for my expedition. Professional and fast service 😁👌

De
Review №51

Hands down the most honest auto repair facility Ive ever been at!

Sa
Review №52

Great family run business fair prices too

Ma
Review №53

Ive been using Keith and his team at Interstate for close to 10 years and I wish I could give him 6 stars!!! Always honest and ethical. Probably the saddest part of moving to Colorado is that I wont be able to get my vehicles worked on at Interstate! Thanks Keith for being the best mechanic Ive used in my whole life!!!

Li
Review №54

Love the owner and hus family. fair and great work

Je
Review №55

You cant beat the value for the price. They work fast and efficiently for about half the price of some of their competitors. Theyre also very honest. Everyone I work with swears by them.

Aa
Review №56

BEST SHOP IN TOWN Quality work and Amazing service. I have know the owner of the shop for 10 years and he has been the only mechanic I let work on my truck. The owner will never sell you something you dont need and will explain exactly what he is doing and why he is doing it. If you need something done on your vehicle you should at least stop by and talk with the staff you will probably end up staying and having the work done.

Ev
Review №57

Everyone was very friendly, they had a comfortable waiting room and they were fast and did a great job. Will definitely go back.

e
Review №58

Awesome.job....worked on my saab found the oil leak and fixed it.great price and an amazing job ..

An
Review №59

Great people

Th
Review №60

I drive weird foreign cars, repair, rebuild, and race them myself. So nothing is more weird and foreign to me than my Ford F-150.After three years of nearly trouble free driving of my 200k mile 4x4 06 Lariat, it started to display symptoms of needing to have money spent on it. It developed a shudder which could have been ignition, transmission, or torque converter. That was bad. Then the AC stopped working. That was intolerable.So I considered trying to diagnose and fix it myself using YouTube videos and ignorance as my guide - age, experience, and reason won.I chose Life.I read reviews, found Interstate having some of the best within easy range of my home in Chandler, AZ, and took it to them.It was the ignition system (far less spendy than any of the other possible problems) and a bad AC hose (far less spendy than a compressor, which Id replaced 13 months before - just out of warranty.)They fixed it up, and I was on my way.A week later, the problems resurfaced. I took it back, fully expecting a bad head gasket, and a live or die decision for keeping the truck.Live meant spending the money to fix it.Die meant getting what I could out of this relatively good ol truck, and trying to find something newer (ever priced newer pickups? Like $35k for a 6 year old Tundra comparable to the F-150 I have? Whut?)Interstate COULD have taken advantage of me here.Instead, I got a call that the problem was a defective FoMoCo Motorcraft spark plug, and a broken tab on the AC compressor connector.Total charge for the return visit could have been $2000+, and honestly Id probably have paid it.They were totally honest, and charged me exactly $0 (and an apology for having to come back).Finding a place you can trust to not take you to the cleaners every time they turn a wrench is pure gold these days.

De
Review №61

Keith and his crew are awesome. My AC went out in my truck. Took my truck in at 10:00 am and got it back the same day.

Al
Review №62

Great! Ive always been the person who took her car only yo the dealer for service . When I moved to Chandler 2 years ago a co worker recommended this shop. Ive been going here every since . The people are great Ive never had any complaints on the work that has been done.

Yo
Review №63

Amazing. Keith is honest and full of integrity. He works hard for you at a very competitive price. Came on the recommendation of a friend and lives up to it!

An
Review №64

This is not a review written by a relative nor a lifetime friend. this is written by a guy who needed new shocks for his suv, at a reasonable price. Keith, and Nik at Interstate Auto Repair were as all the other raving reviews claim them to be. Amazing! 4 new shocks installed at less than half of what I was quoted by another shop for just 2 shocks. these guys want your business for life, they have earned mine. until I move out state, of course.

Ch
Review №65

Quick. Ready for me at time of my appointment. I’ll definitely use them again.

An
Review №66

They did an excellent job. They were fast and it was exactly what they quoted me. I will return.

Ot
Review №67

Super quality work, EXTREMELY honest & reasonable. I will recommend them to everyone I know.

Mo
Review №68

Service is fantastic, and prices are great. Ive never had a bad experience with these guys.

An
Review №69

I called the Ford dealer to do the tuneup on my 07 FX4 quote was 1100 WITHOUT the additional cost if one breaks off and I knew some would break off. Well my Dad uses these guys ONLY on his Toyota so I called and they quoted me about $400 less. They dont take advantage of you like Kevin Spacey would. They did break one off but I bet if I took it somewhere else, if one did break they would have said oh sorry 3 broke. This was about two years ago. I am just getting this review done now because I have to take my Challenger in for brakes and oil and they arethe ones who came to mind to do the work. I will update later this week with the results on the Challenger.

Su
Review №70

These guys are really helpful and go the extra mile to assist your request and needs.

Do
Review №71

This is the place to go when you have any issues with your vehicle, Keith and his maintenance crew can get your car back on the road in no time, their prices are reasonably great.

Lo
Review №72

I went there specifically asking the guy that helped me if my car was okay for vegas. I asked him 3 times Im taking it to vegas are you sure its okay? He kept saying nothing was wrong with my car. I paid $330 for god knows what because on my way to vegas guess what happens ?? MY CAR BREAKS DOWN!!!!!! The transmission was trash. The car was trash. I should have never trusted his word ! But Im a girl I dont know much about cars. I regret coming. I use to come here and wanted to make it regular because I didnt trust corporate places but never again!! Thanks a lot ! My trip was ruined.

An
Review №73

Absolutely loved it here, they take care of you and your car. If youre looking for great auto service these are the guys to go to!

An
Review №74

Keith, his family and crew are always kind and do amazing work!

Je
Review №75

My wife and I love this place Keith is awesome great guy very honest he wont take advantage of you great shop great prices ...

Sh
Review №76

Really great mechanics, very fair pricing! Knowledgeable and trustworthy, so glad we found them!

Se
Review №77

Theres a reason this place gets great ratings though theyre tucked away in a side road - honest, affordable, and quality service!

Ma
Review №78

Friendly, and great timely service.

Ti
Review №79

They dont overprice you, seem honest, and the workmanship is excellent.

Da
Review №80

Keith and his team always provide honest and high quality service. Only place I take our cars!

Ru
Review №81

Attempted to up sell us.

Da
Review №82

HONEST REIABLE MACHANIC SHOP JUST WHAT YOU COULD EXPECT FROM INTERSTATE AUTO REPAIR WE TAKE OUR COMPANY TRUCKS TO INTERSTATE ALWAYS A JOB DONE WELL. THANK YOU INTERSTATE AND ITS EMPLOYEES

Mi
Review №83

Fast service, friendly people!

Ja
Review №84

These guys do great work.

Ri
Review №85

My go-to place for auto repairs and maintenance.

jo
Review №86

Honest, great mechanics and truly care about their customers.

de
Review №87

Honest auto repair

Li
Review №88

Honest, competitive pricing, friendly

Am
Review №89

Overpriced for small welding...and changed the price after completion of service..Initially conformed $30 and given bill with $50...polite looting .. dissatisfied with way changed the fees in 15 mins without informing to customer....double check before proceeding.....

Ch
Review №90

Very honest and good prices

Ma
Review №91

Went in for a wheel alignment. Truck hasnt handled this well since I first got it!

Jo
Review №92

Best mechanics in Arizona!

Ve
Review №93

Excellent service and knowledgeable

Jo
Review №94

I have not been to another mechanic in 2 years! Interstate is the place to go!

Be
Review №95

Their Honesty!

Au
Review №96

Great, honest and reliable!!

Wa
Review №97

Agree. Good, honest service.

Ke
Review №98

Awesome

cu
Review №99

Good people

Information
60 Photos
99 Comments
4.8 Rating
  • Address:9109 S Hardy Dr, Tempe, AZ 85284, United States
  • Site:https://autorepairshop-tempeaz.com/
  • Phone:+1 480-797-3786
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations