Savage Air Conditioning has been amazing to work with. I have used their service twice so far, and both times they have been able to get someone out on the very same day (in July in AZ!) and repairs were very quick. Both of the technicians that have done repairs were very friendly and also informative and explained things thoroughly with me. And each time Ive called into their office, Ive spoken with Pat who has been very helpful and nice as well. I hope I dont need any repairs for awhile, but if I do I know Ill be calling Savage back!
Cannot say enough good things about this company. They responded quickly - even though our A/C went out late in the afternoon on the Friday of the July 4th weekend. Our unit was almost 20 years old, and it made sense to replace it. They gave great advice, were super-professional and went above and beyond to ensure we were satisfied. Id give 6 stars if I could.
As always, very prompt, thorough and efficient. They have been maintaining my systems for years and I have never had a complaint. I trust them completely.This time responded quickly on a Sunday morning and had everything up and running in short order. It was most appreciated and so reassuring to know I can rely on them in times like this!
Savage AC is amazing! Professional, considerate, highly skilled. And a great value! Jesse in particular is incredible to work with. Great company, highly recommend.
Always excellent service. Very professional and were here within 1.5 hours in the heat of the day. Savage will not forget you even on the weekends.
Best A/C company. Service and new installation. PAT is a great person and she is always very helpful.
Great service as always. Completing everything that needs to be done and, as important, not doing anything that doesnt need to be done! All questions answered.
Savage AC is the best- they stand behind their service and are timely when a unit goes down. We have been customers for over 25 years and recently purchased 2 Daikin units. Its critically important to work with a high caliber company with the temperatures in Arizona.
Service tech was amazing he showed up prior to the window time I was given. He immediately found the issue and repaired it, I ask if they had USA product and they did. Was excited about that!!! Was not crazy expensive.
One of our AC units stopped working, it was still under warranty. They came the same day, figured out the problem, fixed if quickly. Weve been using this company for many years, always do a great job. Highly recommend them.
Our AC ent out on Sunday night and they were able to send someone out on Monday morning. They were able to respnond quickly and resolve our AC issue quickly. The person who took my call and the service person provided great service & our repair was done at a reasonable price!
We are customers of Savage Air Conditioning for 25+ years. Throughout that time, they are consistently easy to talk with, very knowledgeable and good listeners. They nursed our 20+ year old heat pump and air handler along, in summer and winter, until this year when we replaced it with a new high-efficiency unit. We are very pleased and highly recommend Savage Air Conditioning to anyone.
Jesse was incredibly helpful and very thorough with our AC repair. We were referred to Savage AC through a neighborhood group and are thankful they were able to help us!
Savage AC came out quickly and explained everything he was doing. The technician was very professional, could literally not have asked for better service.
Easy scheduling and quick response. Tech provided thorough review of features and options. Installation crew was timely, professional and efficient. Great service and quality of product. We have relied on Savage Air for decades of service and have always been pleased. Management takes personal interest in making sure everything runs smoothly. Highly recommend!!
Savage has always been very professional and do great work. I highly recommend them.
A nice human actually answered the phone & the service tech was here 20 min later- this is why they have all 5 stars on Yelp!
We have used Savage Air Conditioning for years for all our A/C and heating needs. This has typically been for maintenance and repair. This year, we replaced both our upstairs and downstairs systems. For such a major undertaking, we critically analyzed several contractors and Savage offered a highly rated brand, they were very professional, and represented the best value for our money. We highly recommend them for all A/C and heating issues or replacement.
We had great and quick service during peak season ! New AC working great !
We were without any air conditioning on Easterweekend.April 3-4, 2021.I called on a Sat morning and someone answered and scheduled an appointment and A technician named Jackson calledto say he would arrive in 10 mins!Upon arrival he found 2 wires that had been leftdisconnected by a previous big name company’s technician who had been here onMarch 11 for my annual service maintenance.That company had been extremely “pushy” intrying to sell me a new unit for $15,000!Jackson immediately saw the 2 wires, reconnected them, took a picture for me and wehad a perfectly operating air conditioner!He then went further and explained the costof replacing other things that might be necessary in the future and what to expect!We are elderly and I’m sure many service peoplethink they can take advantage of our age, Jackson was just the opposite! Savage has mybusiness for as long as I’m around and I hopethis review will steer other customers in theirdirection!! A heaven sent experience!Thank you Jackson and Savage Air!
Easy to schedule, great staff, professional. Highly recommend!
On time, thorough, professional! Thanks.
I was referred to Savage more than 10 years ago. In the early days, it did seem like a quality family business. Subsequently, 9 years ago we purchased a new unit (TRANE) from Savage. Luckily we PAID extra for a 10 year warranty. Within months it wasnt cooling. They claimed there were plastic screws that allowed the coolant to leak out. I cant count the service calls Ive had to make on this unit. If David doesnt show up, Im terrified at what will transpire!There was a recent storm that seemed to induce an outage. The technician that showed up (two hours later than the window) had no idea what he was doing. He literally obtained instructions on how to rig up the piggy-back wiring on the phone from Dave as a temporary fix. I was just hoping there wasnt an electrical fire overnight!Im due to get a new unit. After so many incompetent techs, poor communication with Pat, their joke of an answering service, and an overall feeling the the technicians dont have a clue what theyre doing, we will NOT be purchasing a new unit from Savage. Super disappointed for so many years now! Their communication is not professional. Period.
Jesse was prompt and professional. I highly recommend him and Savage AC.
Jackson was awesome, knowledgeable, courteous, look forward to seeing him again.
Almost instant turnaround, Jackson was great, went above and beyond to answer other questions when problem was found quickly (wire nut in condenser unit fell off) to make service charge actually worth it, seems like good business, I seldom if ever write reviews but think they deserve it
Very polite and informative on the work he completed.
Great company, excellent service.
I was referred to Savage by a coworker. The compressor in my 30 year old unit went and my warranty company wanted to band aide it which was not acceptable to me. So I contacted Savage on a Friday afternoon. By the next Thursday I had a new unit installed. Between the Friday and Thursday, they came out to get all the information and measurements of my home, provided me with a quote and discussed the different options on the quote to help me choose the best one for me.But it didnt end there. I had a Nest installed when I bought the house and it wasnt working properly after the new unit was installed. They came out three times before Nest admitted there was an issue with the unit. Without Savage, I probably would have been buying a different thermostat, but they were able to track down the problem, even though they did not install the Nest themselves.I cant say enough about this company and how quickly and efficiently they work. They also seem to be a company that cares about their customers from the first phone call to post-work support (even when it wasnt there problem). You cant go wrong with a company like this.
I have personally used Savage Air Condition for preventive maintenance on my home. So when the A/C went out on our office, I was quick to dial their number again. Pat made me feel quite at ease letting me know that someone would be at our place shortly. Their experienced technicians diagnosed the issue and the work was completed in a timely manner. The owner, Tom Savage, was even up on our roof. It was a nice cool day again.
When it comes to AC repair in Phoenix these guys are top notch. Its a family run business and you get a lot better service than from one of those national chain places. Ask for Dave.
Technician was on time for our appointment, was courteous and polite, and explained everything they did, so we understood. They did not try to upsell us and finished the work quickly. Our AC is running better than ever, thanks a ton!
Great people! Do great work.
Honest and professional. Took care of repair without any upselling.
Had Savage out to diagnose and older AC unit. While some companies would leave you to believe that it was time to get a new AC unit, these guys were honest and let us know that with a thorough cleaning and maintenance, we could get another year or two out of our existing unit. Would HIGHLY recommend Savage to anyonene!
We have been using Savage Air for almost 15 years, my in-laws longer than that. They are always prompt, helpful, friendly, and clean. I would not think to call anyone else.
Savage Air and all of its employees are first rate professionals, on time on budget, and trustworthy. Family owned and family run. It would be hard to find a better contractor.
These guys really know air conditioning systems. I appreciate how they take the time to explain exactly what needs to be done. It was also nice to get a free estimate for the work in advance.
We have used Savage A/C for the past 30 years. They have installed superior products in our homes and have consistently serviced and maintained them, while providing us cost saving and comfortable air conditioning and heating. We would recommend Tom and his crew of efficient installers and service personnel for any business or private a/c or heating needs.
Our commercial AC unit went out on a Wednesday afternoon in peak summer season. The unit was tired and 15 years old. Savage Air had a new unit operational on our rooftop by Friday at 7am. These guys are great. Their people are a pleasure to work with and they are very knowledgeable. I would recommend to anyone who needs residential or commercial AC work.
I have used Savage for over ten years since they installed my A/C system on a new house and cant recommend them highly enough. First-rate customer service and quality of work. Absolutely professional, from the first phone call to finished service.
The tech was on time, courteous, and professional. He took the time to explain what needed to be fixed. Helped my husband and I save money, by avoiding unnecessary repairs. I would recommend Savage Air.
Very prompt and professional service, quickly identified the issue with our ac unit and was able to fix it cheap and quick! Will definitely be using Savage for all future AC needs.
We have used Savage Air Conditioning for the past 25 years over two houses. When it came time to replace two A/C units that were builder installed in our current home, we requested quotes from multiple places. Savage A/C offered a very competitive bid for both units which made our choice of whom to buy our new A/C systems very easy. The scheduling was easy since it was in the off time of year and everything was done as per the quotes. These guys are always dependable and provide great customer service. They are always willing to answer questions and have once again went above and beyond expectations.
Savage air- replaced my 5 ton unit with a Trane 3.5 ton unit. The techs did a thorough job calculating the size of my house; allowing me to go with a smaller and more efficient unit. The staff was very professional during the installation process. I am very happy and comfortable at 75 degrees. My electrical bill was considerably less. I am very satisfied. Nancy-Glendale,AZ
Great customer service and fair pricing!
Savage Air is awesome. I was doing a home remodel and ended up having to do some ductwork changes due. I am so glad I contacted Savage Air. They came out after my demolition and made some recommendations that saved me several thousand dollars. When I was finally ready for the new ducts, they showed up promptly and installed them. Their knowledge of home construction was invaluable. I get really irritated by companies that always put their interests before the customer. Savage air listens carefully, inspects thoroughly, and installs precisely. You cannot go wrong using these guys.
We are a long time customer of Savage Air Coniditioning. They installed 3 Trane units for us through the years. They also tune up and maintain all the units. We never have any problem with all the units, they function perfectly. The whole team at Savage Air Conditioning is great, the owners Tom and Pat really care for their customers, they treat us like friends. The technicians are excellent. I recommend Savage to all my friends and family.
Dont waste your time, they write their own reviews.
Savage a/c is very honest and friendly. They are quick to fix the problem and a pleasure to work with!
Received same-day service for a broken a/c unit on a extremely hot day. They were on time, professional, and reasonably priced.
Honest, locally owned and 100% reliable!
Did the job very quickly and efficiently