Over Labor Day weekend my mother-in-law ran over something in her old Lexus, and there was a racket coming from under the car: something appeared to be loose and hanging down. I took it to Excellent and even though they were extremely busy, they took the keys from me immediately, fixed the problem within 10 minutes and handed me back the keys. . . No charge. . . No fuss, No muss. These guys are great. I wont take my cars anywhere else.

Very knowledgeable, friendly and easy to talk to! Very reasonable pricing and great work! I will return if need be and recommend this place! The crew is awesome!

They are so nice here. Been going here for years now. They do their best to get us in and out in a timely manner. Glad they have cleaned up their waiting area. From experience, places that work on cars usually look like they need to dust. No bright happy colors usually Grey dull boring ones. This time I was surprised on how nice it was. Didnt have the urge to wipe off the seat. Good job on the cleaning.

Horrible experience I want my money back or I will be going to the mechanics bb and the aaa to make sure they know how these people really treat their customers. I paid almost 700 to basically get a new battery installed when they took a new battery out and said it wouldn’t take a charge. They charged me for oil change that wasn’t done and there was no air filter at all I. My car then way to little oil in car and antifreeze in my windshield wiper resivor and last I paid for a tune up too so I would expect that you would at the least replace the oil and fuel filters and fluid and the spark plug wires and the spark plugs and at least make sure it’s running good and all toured to the corect tortion that it should be they didn’t do any of it they only did my battery and I have proof of it as I videoed the removal of the old plugs and wires and there’s no way they changed the plus for 300$ because there was a bunch of melted pieces of plug wires all around the spark plugs and we couldn’t even get them out

Got my smog done and they were fast and the most affordable place. Will definitely be returning and would go there for repairs in the future.

Great sameday service! Friendly knowledgeable! Got a discount for being a AAA member!

I was charged $84 for my Uber vehicle inspection even though I did not pass. On the Lyft and Uber website it clearly states that if your vehicle doesn’t pass the inspection then you do not pay. It also states that the inspection shouldn’t cost more than $30. I was told by the manager Nick that my car needed new brakes which is fine, I would have gotten the brakes done if the wait time were shorter. I also would have came back on a different date to repair the brakes and complete the inspection, but I will not be back now. Not after the way this man treated me. I’ve never in my life had such a horrible experience at an auto repair shop. No customer service mentality he refused to work with me so I won’t be back. I have gotten my car worked on here before and had better service so I’m not sure what changed. I’m glad 5 other customers got to witness him raising his voice at me.

Brandon was amazing help. Coming from out of town my friends and I noticed a loud sound coming from the front of my car. It was a Sunday and thankfully they are open 7 days a week. They drove my car and once they lifted it they found a missing bolt from my brake caliper. They let me keep my car until they found the part. And when car dealerships wanted to charge me 3x more than the part and service cost Brandon kept up the communication and after multiple options found the perfect one so I could take eventually take my car home. They were very busy on pick! So they must be popular.

The name is perfect!This place is Excellent!Great service, quality employees and fair pricing...

Great experience. Was in and out quickly with my truck and the staff was super helpful

I was so grateful to the gentleman with AAA. He was so helpful . Thank you for the great service

Got a Groupon for my smog test. They were really nice, done in 20 minutes! No need to make an appointment.

Went in to get a smog certificate and the service was quick, friendly and professional. Great service .

Great place for all your mechanical needs

Called about a timing belt, said its a chain, and dont need to change it, I think them for being honest.

Todd is the man. Great service and reasonable prices.

Did a good honest job, will be going back

Excellent service from the time I got there until I left. Fast professional work. Second time there, was impressed the first time and very impressed this time.

Needed a smog check on my Lexus, and showed up without appointment; and they did the job in 20 minutes. Super friendly. Good safety protocol during pandemic, too. Great price. Great work. Moved car in/out of the bay with care. Recommended.

My first time with you and your service was great,, will see you again.

Went to Temecula smog he scratched up my cat with a quarter and then said when I came back to smog it he wouldnt because it was scratched.Went next door to excellent auto care and tire and they lived up to their name.They saw me immediately, smogged my car, took great care of me and my vehicle.I highly recommend them.

As is !!!! Excellent, If you need a smile and help with some magic that you need come here, I met Jim and we were happy we pass, they help him great with details and I was out in no time. Thank you. Save money with my coupon.

Moved to the area 4 years ago and they were recommended by AAA. Been using their service since. Awesome customer service. They are honest. They won’t find things to fix. Prices are fair. Would recommend their service to anyone

Quick, fast and honest. These guys know what they’re doing.

I have used this place for ages. I took it in for a simple oil change today. and I know I had 45 dollars in my glove box. When I picked it up there was only 25. What a shame you would lose a life time customer over 20 dollars.

First time customer at Excellent Auto Care. Not too many smog shops open on Sunday, so i decided to give them a try. Concluded that I made a bad decision.. Waited 3 times longer than promised. Used a $10 coupon for a smog check. They failed it due to thermal sleeving being placed over one pvc line (closest to the radiator). Unethical way of doing business to squeeze more out of your customers. Maybe the California BAR needs to swing by and re-educate your smog techs. Dont waste your time here. There are plenty of other shops that conduct their business with integrity.

Had a smog test, it was so fast. Loved it.

Missing bolts all over my engine.

If youre ever in a bind, theyre great about getting you back on the road and not breaking the bank. Todd was fantastic, and the crew working 08/15 deserves more praise. Excellent customer service and great communication skills!

I was helped by David he had awesome customer service and was so helpful. I will definitely be coming back and recommending this place to others.

2nd time getting an oil change for my Tacoma at EAC. As I was walking towards the entrance, Branden immediately greeted me. Waited less than an hour for the service. Always satisfied with this establishment. 👍I also take my Sequioa to EAC for smog testing (twice). Will take it there for an oil change.

Excellent customer service, experts on duty happy to take care of your vehicle needs. I will be going back.

They went above and beyond. Thanks to Branden, Todd, Jason and Nick

Very friendly and all work was done on a professional basis with a good Workman like manner will continue going there I recommend you do the same theyre good on prices

Very professional..no complaints

In and out in know time. Great job

Bandon who helped me provided excellent customer service, answered all my questions and called when he said he was going to call. I was happy with the service done to my vehicle by the techs, the time it took and the social distancing guidelines all the employees were following.

Prompt, friendly service. This visit was for a smog check. I always take my car to EAC for regular service.

Awesome service

Nice place. Fast, courteous and helpful. Went in for a smog check was met by a kind and helpful employee. A short time later I got my results and was on my way. Painless and easy!

First time taking my car here for an oil change and I was impressed how fast they got it done. Excellent.

So far it has been an honest and effective car maintenance shop. The guys are corteous and the business offers AAA discounts. I can recommend this place. Lost the last star only for not delivering in a timely fashion.

Service was courteous, straightforward, and accurate as promised. I came here for oil change only, bringing my own oil and filter with a new pan bolt. I am planning to come back to this place for wheel alignment and air conditioning repair this week.

Aproching all most 300,00 miles and Thinking my car was done,Excelent Auto Care showed me the problem,,After fixing the problem,,Car runs like new,,,Thank you for your service and dedication,

I really enjoy the attention they give to their customers. I havent done extensive vehicle repairs here yet, but my experience with their smog check and oil change services have been flawless. The price is fair and they dont keep you waiting more than they have to. Mention you saw a coupon on their website. Ill be taking my other vehicles here for further check ups.

Honest and professional

Had a flat tire and was able to stop by on a Saturday and they took care of it super quick. Awesome friendly service, I would definitely come back again if I lived in the area.

Not so good. They had trouble working on our Mazda RX8(rotary engine), and they put the engine cover on incorrectly, which thankfully we checked before we left, or it would have melted into the engine. The worker seemed more concerned about going to lunch with his friend then helping us

Great price for my Lexus oil change, just about 50% less then dealership. Fast and friendly service. I will be back again

They are very caring and knowledgeable! I trust them to get the job done right.

I went in because I had a slow leak in one of my tires. They patched the tire and also helped me change the broken brake light that was out. The appointment took a little longer than expected, but with the covid procedures I should have given myself more time. Overall, I would return to this location, when its time to buy new tires I will stop here first. Thank you again for all of your help

Great service, even better prices I recommend these guys to ANYONE whos need auto Repair and service!!

Cannot say enough awesome things about this place. These guys are the nicest, most honest, coolest dudes Ive ever dealt with at a car shop. Id have no problem recommending them to anyone I know!

Really nice people, got me in and put for routine maintenance

Great place to get your car serviced. Courteous employees & open daily. 👍🏼👍🏼👍🏼

Do not go to this place for auto work at all. I have a good understanding on cars. I took my car to change a seal cause I didnt have the proper tools at home. They quoted me Insane amount for a small job, told them no I know what it takes it wont take as long as they said it would. Anyways I got my car back and it looks as if they just cleaned the area to make it look as if they replaced it. I drove my car home and still leaking. I took it back they wanted to charge me to look at it cause they dont think its the seal thats leaking. I know for a fact it was the seal. I told them to replace it cause I paid for them to change it. After waiting 3 hrs my car still hadnt been taken back. (Cause I had already paid the previous visit) so I go in and tell them they need to work on my car this is ridiculous, Tod then says oh I was under the impression you were going to leave the car all day. I looked at him and told him get my car back there. He then got on it and watched them do it. Finally gotI have way more stories about my familys visits there. Not to mention sitting in the waiting room how many people went in to complain.My opinion they are a bunch of LIARS out to get your $$ especially The manager Tod.

Great experience. In and out for an oil change fast and everyone was super professional about it. Great prices too. If I could theyd get 6 stars.

George greeted me as soon as I walked in very friendly upbeat atmosphere.

Went in for routine oil change, car was fine until I left the shop at which time my car started leaking oil. I returned to have it checked only to be told every thing looked fine the plug was tight but the bad news is I need an oil pan gasket cost estimate nearly 500 dollars. Seriously!!!!! I had no problem before I had the oil change!!!!! Thing is I should have know not to go there since I’m the past they have over diagnosed my cars on more than one occasion!!! After years of doing business here NEVER will I give them my business again!!!

Shout out to Todd!!!! One of the most professional people I have worked with. Great customer service, great prices and quick service. We will definitely be back.

I have been going here for almost 15 years. The owner, staff and mechanics are great! They are professional and dont try to recommend things you dont need. They honestly tell you what is needed and what can wait. They will never let you leave in an unsafe car. Prices are more than fair and the work is outstanding. Support a local business too!

Have always done great work. Honest and friendly service. Todd is the best! Thank you!

Great service today, quick, professional and courteous. Thanks Brandon

Ee visited this place in Temicula city, ( on our way to week end home there) when the Land Rover car of my son in law (Mr. AC, of Hidden Canyon, Irvine, CA) developed trouble there. Their efficient & courteous advice, contacts helped us to our satisfaction in procuring an an altrnate sedan for the rest of our jouney, and locating the agency to haul our car to Land Rover companys designated garage.

I always take my car here for everything! They have very fair prices . Todd and Jason are super friendly and helpful . I always feel like they are looking out for my best interest and they even try to save me money where they can, even if I dont ask them too.

Disbelief at how great the customer service is! I have to drive a LOT so Ive had to get my car maintained OFTEN. And this was my best experience ever. Super fast, good price; I was in and out.

I have been taking my vehicles there for years.EAC has always had friendly service and very reasonable prices. I recently took one of my cars in and was greeted warmly by Todd who took very good care of me. Even when I had extra and unusual requests, Todd was never less than professional and friendly and treated me like I was the only customer there and cheerfully took care of all my needs.I recommend this establishment and will keep taking my vehicles there for service.

We have been going here for 6 years. Very trustworthy, excellent mechanics, will work with you to find the hard to find parts on older cars, offer AAA discount, and reliable.

Awesome, speedy fast smog check

Never come here for any work. I came in for a simple oil change and not only was it filled below the halfway line...but when I tell them the manager comes out justifying themselves. Ive had hundreds of oil changes from different places and never have they left it halfway . he still has the pride to tell me he wasnt going to charge me for the extra oil even tho I had already paid it upfront. Rude service not worth it. There are lots of other places to go.

Dont take your car there for smog. Had a coupon for $19.95, and they came up with some excuse, that my car fail due to a defective the valve.i did a visual my self for that hose, nothing wrong with hose.

Weve been coming here for years. Trustworthy, friendly, fast, efficient. Their lifetime guarantee on tires is great too. They have never tried to upsell me on some unnecessary repair as most shops do. Theyre too busy to bother with that. And I imagine that theyre busy because people keep coming back.

Came to this shop for a smog check, it failed because of the check engine light on and the thermostat have been removed.I have been checking a little on the inspector doing the smog check and I have noticed doing himsomething around the battery what made me to wonder.After smog checkbeing completed manager handed me the invoice giving me a quote to fix it.I declined,paid for and left.Shortly after making a stop at AAA and attempting to start my car, it would not start anymore.After several attempts and checking for possible problems I have discovered my positive cable from battery have been loosed up at the connector below positive terminal few inches down.Be careful with these guys.I think they are criminals.

Friendly staff! Really pleasant experience when getting something done! My dad isnt always able to take the car to EAC himself so I do it for him when I have it & I dont have to worry about needing any payment because after the service is finished, he just goes ahead and pays over the phone, I sign the receipt & whabam! Im on my way. Its really nice that they work with you on stuff like that!They really seem to care about satisfying you and giving good customer service - which, as far as Im concerned, they are doing great at! 😏

They go the extra mile to take care of your car. Very affordable and great customer service. I wouldnt take my car anywhere else.

Two months ago they fixed engine issues when rodents snacked on some coils. Fixed me up in just a few hours for less than $500. Today I needed to replace my battery terminal. The dealership wanted to charge me $135 just to evaluate the issue and couldnt work on it until tomorrow or Friday. Excellent Auto Care got me right in, replaced the part and did an oil change in just a few hours for $129. They also gave me a AAA discount since it was listed on my account from last time without me asking for it. The staff is always super friendly and responsive to calls, keeping you updated. Thank you Jason and Todd for making this Moms day much easier when car things come up!

I get my oil changed here regularly as well as any service that doesnt require a dealership. Ive yet to be disappointed. Great counter staff.

Went there for a simple smog check. After waiting for 2 hours I got my finally got my car back with 18 extra miles on the odometer. My average mpg for the current trip went from 21 to 11. Its safe to say they were out joyriding my car. Avoid this place at all costs.

I had a great experience at EAC. Todd and crew are honest and super easy to work with. I highly recommend them.

Easy smog check.

After many years of dealing with questionable body shops and dishonest people in the Murrieta / Temecula, selling us parts and services that were totally unnecessary, we found this place and are very happy with their service. Todd and NIck are super kind, efficent and prompt. THis is now our go to place for oil changes and general maintenance. Super honest!

Beware of this low price scamming.Went in for a smog check and realized I was charged even it fail. Ive done hundred of smog check in the past and no Shop charge if PASS OR DONT PAYTheir business is to fail you so they can make more money in repair by finding more thing that perfectly form, fit, and function.

Honest, no bs. Good customer service and fast to get your car fixed.

Very helpful, good and timely service

Friendly staff, they do good work and fair prices.

Very professionals, great costumer service.

Their service was great

Great service and prices

Horrible place. Dont go here. They have no clue how to fix cars or treat customers. They made my car worse after they worked on it and want more money to fix other things

They live up to the name. Fast and accurate service, really friendly and helpful at a reasonable price.

Excellent Service knowledgeable reasonable

They kept everyone up on the status on their vehicles with a sense of urgency which is awsome. I just wish they were closer to home.

I am very pleased with EAC Excellent auto care. IveI taken my cars here ever since I moved to Temecula. Great cutimerc service and work. Todd always in a positive cheerful attitude making people feel appreciated. I never do reviews, but its not always you have great service by great people.

Best place for SMOG AND OIL CHANGE.

Good place

Fast and efficient smog. And yay it passed

If I can rate this place a negative start I would. Took our truck for a smog text, it failed which is fine. Fix the problem but every time we went back which five times to get it retested they keep on saying that the machine to test the truck is not working. Poor customer service bush is jack asses. Will never to back and please dont go their if you dont want to be scammedt

Great people great service 👍

Fast & friendly service! I was in for a smog and done in less than a half hour for under $30 with their coupon

Very quick and pleasant.