This is simply amazing how you offer the recycling service and you dont even pick it up. My recycling has been sitting outside since Tuesday night. I have called and been left on hold each time for over twenty minutes. You have also tagged my service as complete when it wasnt even picked up. I will be uploading pictures to prove this. Oh and I have a camera out front that lets me know when you have been there and you havent been.
They never pick up trash on pick up days forcing my can to be on the street most of the week. They are quick to ignore your trash if a billing issue arises but they wont refund anything for missing 3/4 pick up days. They know they have a monopoly on many peoples trash services and take full advantage of it. They break the cans unloading them and charge delivery fees for replacements and theyre best answer is to leave extra bags on the highway when they neglect your service.
Don’t even bother going with Waste Management. We realized we had been overpaying for an under serving service - they only come once a week and will strictly take only what is in the big bin, no other trash cans or bags. We switched to Waste Pro USA and they charge $25 less per quarter, they come twice a week and will take anything you put out on the curb. When we cancelled our Waste Management service, they stole our trash can that they made us pay $40 for and are refusing to give it back. I have surveillance footage of it.
Not very small business friendly. Just be aware that when you sign that contract, they are going to hold you to it unless you close your business. Republic works the same way.
I have expressed my concern via email about the recycle bins that wasn’t picked up and I get the same template over and over. They are not reading my emails. They do not care about us but the money they collected from us.
😊🌹TONY & ALL & EVERYBODY, WASTE MANAGEMENT OF FLORIDA 👍🤞🤜👏🤝 🙏🙋♀️