Conner was OUTSTANDING! We purchased the 3 room 1 floor special. My rugs and floor looks amazing. He was professional, courteous, on time, thorough, safe, and he made sure I was pleased with results. I would highly recommend Zerorez. Thank you!!
Exceeded my expectations! I had two linen couches sealed with Microseal and Anthony gave me the options I had in order not to ruin the fabric. He was very professional and personable. His main priority was to clean the couches as best he could while maintaining the quality of the linen. He did a test run on one cushion and kept asking for my opinion on certain things before continuing. He wanted to make sure I was content with the quality and service which I was! He even took my Afghan rug which was very reasonably priced for a cleaning with a quick turn around time including delivery. I couldnt have asked for more!
Connor was excellent! Quick service and great communication. I mentioned an odor in one room, and he was extra attentive to make sure that was resolved. Highly recommend ZeroRez for a carpet refresh anytime needed :)
From start to finish this was the most seamless process ever! Anthony was outstanding and as a business owner myself, I wish he worked for me!!! He was punctual, professional, friendly (great personality) and very knowledgeable. I would highly recommend this company and request Anthony again!!
Anthony was extremely professional and did a great job. We had pet odors from previous tenants that have struggled with since moving into our rental. My whole house smells amazing now! I also had my kitchen tile cleaned and the amount of gunk that came off the floor was appalling. The tile looks great now and the grout is like new in color again. Anthony did a great job and I can’t recommend Zerorez enough.
Came out and cleaned my car. Excellent job getting up all the areas I couldnt get cleaned. Excellent service!!! Highly recommend them!!!
Did a great job cleaning. They picked up a very grubby white 8 x 11 ft area rug and returned it within a week. No nasty smells. I can highly recommend this very professional service, with friendly staff.
Polite worker. Thorough. Knowledgable
This is my second time using Zerorez and I couldn’t be more pleased! My carpets look like new and it leaves my home smelling fresh. Anthony is always very friendly and extremely professional. You’ve made me a lifelong customer!
I called them for carpet cleaning needed within 48 hrs & although booked on Saturday Lee told me hed fit ours in. He gave a 4 hour window & stayed in touch with exact time. I had family emergency & was unable to meet him at location but landlord was. Response Lee got from landlord & I got was very pleasant;.Service & Price was EXCELLENT. Awesome company & I will call on them again.
They did a great job cleaning my microfiber couch! Ive had them on another visit about 4 years ago clean my carpet. Did a great job then as well.
My carpets look amazing. Very satisfied with zerorez. The gentleman who cleaned my carpets and tile was very nice. Made sure everything looked great and that I was satisfied.
Connor did a great job cleaning the carpet in my house. Carpet looks great and clean. Connor was super helpful very friendly and texted me as soon as he was done. Thanks Zerorez and Thank you Connor!!!
I had a great experience! Our technician was extremely kind and thoughtful. Carpets look and smell great.
Professional, timely and went above and beyond. Plus the technician was easy on the eyes. 😊
The tech was really nice and showed us the areas as he cleaned them to make sure we were happy. I was happy for the most part but there were areas of the carpet that didn’t appear as clean as others. At first I thought maybe it was just that certain areas were dirtier than others and more difficult to clean but the next day when al was dry it almost looked like it just wasn’t cleaned consistently; with the same effort. I’m not really complaining but thought that with this service it would be better than other carpet cleaning companies. In my opinion they’re about equal.I received your message @Zerorez but have no idea how to reply to you other than like this. Yes, the appointment was likely under my married name, Zammataro.
Very professional and courteous. Took time to explain the process and answered all questions. The entire process went very quickly. No inconveniences as you might expect. The carpet looks great!
Connor was excellent!! Very pleasant and professional. Will be asking for him in the future.
Connor was very professional and did a great job at cleaning the carpets. He was able to get some stains out that had been there a while! I’m very happy with how they turned out! I will definitely use this company from now on!
Lee was amazing! We are so happy we chose to use this company and he was our cleaner. 10/10 would definitely recommend!
The techs were very detailed, friendly, addressed any concerns I had in my carpet prior to beginning to clean. I am always satisfied with the level of service I receive, the techs and the outcome after the cleaning.
Connor was extremely polite and courteous. Could not have had a better experience, would definitely use them in the future.
Great experience! Our technician Connor was very friendly, right on time, and made sure to wipe up anywhere he walked that may have been wet. Will definitely use them again!
Anthony was knowledgeable and professional. He even took a quick min to help me figure out why my vacuum wasn’t working so I could quickly get the areas it didn’t clean before he started.
Such a great company! Easy to schedule online, and pick your date and time. We have used zerorez once before and both experiences have been phenomenal. Professional, courteous, on time, and amazing results. I will continue to use this company in the future and highly recommend them to anyone looking for carpet cleaners.
I love Zerorez. Ive used them several times, today being the most recent. The company communicates well to confirm the appointment and to give same-day information about the arrival of the technician. I only have carpet in one room, but its important to my familys allergy issues to use products that are environmentally friendly, such as those used by Zerorez. Finally, Lee, the technician who services my area, is extremely professional, efficient, and nice. I highly recommend Zerorez for their professionalism and quality.
Loved my experience! The technician was extremely professional and knowledgeable! I would highly recommend using this service!
Andrew did a wonderful job. A very nice guy too!
Very friendly and knowledgeable. Helped us make the right call. Did a great job.
This is the 2nd time Ive used zerorez and they did a fantastic job both times! They dont use chemicals and thats a lifesaver if you have pets or kids.Lee was so knowledgeable, friendly and professional.I get my carpets cleaned every 6 Mos and I wont use anyone else. Definitely recommend 👌
Connor did a fantastic job of cleaning my carpet he was very knowledgeable and professional.Will definitely use them again.
First time for Zerorez...Connor did a fantastic job. He was very courteous and explained the process and common things you will see with carpet. He was very knowledgeable. The results were fantastic! Night and day! There were a few spots of wear where I did not think it could be cleaned and it came out fantastic considering an older carpet. I would recommend Zerorez and will definitely use them for carpet cleaning again. I am very satisfied with the work. Way to go Connor!
Tony was great and very friendly! Did an amazing job and we couldn’t be happier with the results! Will definitely use them again and would recommend them to anyone!
Tyre was quick and efficient. On completion my carpets were looking so much better!
I have used Zerorez before and they did an outstanding job. Today the technician was on time, polite, and professional. Explained what he was going to do and went to work. Completed the job in a very timely manner...carpet looks great...paying was quick and easy. Will definitely use Zerorez again!!!
My technician was amazing and very fast and friendly. Professional, great work and courteous. I would recommend them in a heartbeat!
Conner did an incredible job on our home. He was prompt, thorough, polite, and communicated every step of the process to us! We will definitely recommend to our family and friends!
Excellent service, professional, and well educated with the company! Thank you !!I lived in Minnesota for 17yrs and our guy let me know that Minnesota was one of the first states ZEROREZ originated……. So another big thanks to 102.5 THE BONEs morning Mike Calta show…..!! Only 3 yrs in Florida and found out about ZEROREZ!C.A.B.Nokomis. Fl
My carpet in the bedrooms are cheap and old. They did the best they could to clean them. They came out as good as we could expect. The tile cleaning was great. Never seen my grout lines so clean. I’m a satisfied customer. Very professional and polite. I’ll use them again.
They arrived promptly on time(with an hour in advance call to confirm they would be on time) the tech was a real gentleman, did a great job, was fast and efficient. Great service!!
They were on time and tech was very courteous and knowledgeable. He did a great job removing pet stains. Would highly recommend!
Tony was great! On time, professional and personable. We had 4 rooms done along with a sectional sofa. The cleaning didnt take too long and everything was dry within 4-6 hrs like Tony said. The carpets look great again and the sofa like brand new. We have 2 dogs and 2 cats so there was a few animal crimes committed over the past few years but theyre all gone!
Tech was nice and friendly, arrived on time. Carpets looked clean when he left, but over the course of hours and drying you can see stains that were not removed. It’s old carpet so maybe they will never come out. Also we think the exhaust from his vehicle killed a shrub in our front landscaping, no other explanation for a whole shrub being all brown and discolored the day after he left.
Awesome job! No more pet odors in my carpet and my tile grout looks like new.
The technician that came out, Anthony, was exceptional. Highly professional, very courteous, explained everything they would be doing and how they do it. Did a fantastic job and just finished up leaving me a happy camper! I highly recommend!
Lee H. and his teammate were polite, professional, and efficient. Gave recommendations on how maintain flooring and avoid cleaning product build-up. No odor, no residue. Highly recommend. Will definitely use again.
Super professional. In and out. Did not try to push extra services. Definitely would recommend.
The service tech, Connor, was professional, knowledgeable, courteous and best of all on time!Everything looks amazing!
Connor did a great job cleaning our carpets and tile! Very professional, on time, worked quickly and made sure I was happy with each area before moving on to the next. Really worked hard to make sure he did a thorough job on the problem pet stains. Everything looks great, I hope the pet odor doesnt come back 🤞 but there is only so much you can do sometimes.
Connor came and sprayed my carpets with the pet enzymes and cleaned the carpets in the hallway and living areas.They look great and I am very happy with the experience. Connor was very thorough and explained the whole process to me.I will be using them again when the carpets need another touch up.
We had a great experience with Zerorez today! Initially, they were just cleaning the grout and tile in our home, but we also had them seal the grout while they were here. The technician who came, Connor, was very professional, respectful, and knowledgeable. Would definitely recommend to friends and family.
Connor was a pleasure and was very consiencious about his work. I was able to check his work before he moved on to a new area of my home. I will use the company again!
Technician was very friendly and knowledgeable. Service was completed in under an hour!
Good job. Tony, the technician that came out was fantastic. For them to charge a $19 service fee is ridiculous. That was more than a 10% fee that they just decide to charge their customers. Bad practice, and may not use them in the future because of it. Without the made up service fee, it wouldve been 5 stars.
Was supposed to be here at house between 3 and 6. No show, no call, nothing letting me know that they were running behind. Called customer service and asked if I wanted to reschedule. Why would I reschedule with a company who doesnt value my time?
I am pleased with the service provided. My carpets look much cleaner. Connor was professional, knowledgeable and customer- service oriented. I will call Zerorez back again in the future and recommend them to anyone.
I used ZeroRez for the first time for carpet and tile cleaning. Both floors came out great, will definitely use them again. Our technician Connor F was professional and friendly. The process for about 350 sq ft of tile and 200 of carpet was 90 minutes. I had already moved all the furniture off the areas being cleaned so that made it go faster.
Tony was great! I think this is the second or third year he’s been the service person to come to our house. He remembered my mother and is very personable.
Zerorez is great, always a great value and makes tile/grout look amazing!
Connor was our carpet cleaner and he did an awesome job. I wouldrecommend Zerorez any time. They do great worki.
Service technician was prompt, pleasant and personable. Job well done. Our 17 year old carpet looks amazing!!
Original complaint: Charged us for 2 rooms he didnt even touch. I might as well have mopped the floor and kept my $1200.**However**The owner/manager came out 2 hours after I made this comment and blew us away. He went back through the entire house and redid everything! He noticed the spaces that werent cleaned correctly and apologized profusely. I love the fact that hecared enough to come out and see what the issue was, little did I know he was ready to fix it right then!Thank you!
The reservation process and communications throughout the cleaning service were outstanding. I received 24 hour notice from Connor who provided the service. He also contacted me to see if I was flexible for an earlier appointment (which I welcomed) and then updated me with a 30 minute arrival notice this afternoon. Very professional and thorough and would definitely use zerorez of Tampa again!
Zerorez is the only carpet cleaning service we’ll use and recommend. Always a great experience and excellent results.
Did a good job after having to get another van from Tampa as his wasnt working. About hour and half delay but not a big deal for me. Conner was very pleasant and did a good job.
I found these people through a FaceBook ad. I liked the fact that they said they used only water not chemicals to clean. The appointment was easy to set up and confirm. The tech showed up on time and was professional and personable. He went over agreed upon services. He worked efficiently. The carpet looks great. It was moderately soiled previously- nothing really bad. I would recommend this company and process.
Our ceramic tiles are beautiful but have been very challenging to clean since our recent move in. Anthony from zero Rez was awesome! He explained everything thoroughly, was on time, and super communicating and professional. He even took a before/after video for us that shows the awesome difference.
Steve was super friendly, cleaned thoroughly and was timely. Highly recommend!
Anthony was awesome! He was very professional, pleasant and knowledgeable! My ceramic tile floors were restored to its original look.
Carpet looks great and Anthon was terrific! I would use again!!
The service was good overall. He was very professional and even went over a few highly soiled areas as requested. It was louder than I expected but he was in and out within 90 mins after cleaning 3 rooms. I was not a fan of the door remaining open during that time...afraid something might crawl in. Would have appreciated a way to add a tip with the invoice since I had no cash. I would recommend the service to others.
Zero Rez has now saved our carpets twice after having a sick dog. In both instances they were able to remove stains that no over-the-counter cleaner could even touch. The technicians have always been very friendly and professional. I highly recommend Zerorez.
Ive used Zerorez for around 20 years and have never been disappointed. Im very glad theyre in the Tampa/St. Pete/Clearwater area! Will definitely use them again as the need arises.
Great job! Got here on time and finished quickly. Carpets look great. Brought life back to very old carpets throughout the home
Terrence was exceptional and helped tremendously with a bio hazard issue due to a seizure. I would consider him an excellent employee.
Tony did a beautiful job cleaning the rug. Our dog was using it to mark her territory… It was pretty bad. All of the urine spots came out and it looks brand new. Thank you for cleaning without using harmful chemicals and without leaving soap residue.
Cleaned 3 rooms, which one combo area was considered oversized, so the Tech (Anthony, who was wonderful) only charged an oversized fee, which was better than an extra room fee. He was thorough and explained in detail how their process works. Very impressed, did MUCH better than the last major carpet company (SS) did. Dried quickly and looks amazing!!! I highly recommend and will use again!!!
The tile bathroom floor is night and day! Very clean. The technician was very very friendly.
Great job carpet looks great! Technician was very nice and professional.
We have used this company multiple times in Indianapolis so they were our first go to when we heard they were operating in this area. I had wanted to get my mattress and chairs cleaned for the last 5 years and just havent done it. The mattress looks brand new and we could not have had a better experience overall. Highly recommend.
Thank you Conner! Carpet looks awesome and clean.
Excellent, professional service. Highly recommend.
Connor was my technician, he got here right when he said he would… Did my three room special in 45 minutes. Really enjoyed having zerorez give me great service again, this is the second Time that I have used them since I’ve lived here .... great work guys thanks!
Great service and very responsive. Technician was on time and VERY professional.
Staff was nice when I called to make the appointment and technician that performed the service for us was great but unfortunately our carpets are no cleaner then they were before Zerorez cleaned them. We had some fresh and old pet urine stains so we paid an extra $85 to have them spray for the smell but it did nothing. The urine smell is still there and the high traffic areas are still dirty. We usually clean the carpets ourselves with a carpet machine and ammonia but wanted to save ourselves time and hire a company before Christmas but now we have to redo it. People were great but I would not recommend Zerorez for carpet cleaning.
We just had our carpets cleaned with Zerorez and were so impressed with their services. David was polite, arrived on time, and worked hard from start to finish. Our carpets were in pretty bad shape with stains and I couldnt be happier with how they turned out.With young kids, we try to avoid using chemicals whenever possible, which is what made me decide on using Zerorez. We got all the carpets cleaned, and he was done within an hour and a half. By the time he finished, the first room was almost dry.We had our carpets cleaned professionally before, but they didnt come anywhere near this clean. I was so excited with how these really old stains were coming out, and without chemicals! I will definitely be using Zerorez from now on.
Fast, easy, and technician was great. On time and explained the process.
Awesome work.Very expedite and courteous
Everything looks and feels great. Helpful tips for mitigating future pet damage. Would highly recommend.
Great customer service and super easy scheduling. My carpets look like new. Thanks!
We had a great experience today having our couch cleaned. The best part of the whole thing was Tony, who was so super nice, polite, and did a great job. I will call them again in the future!!
I was thoroughly impressed with the whole process. Anthony was super friendly, knowledgeable & efficient. Zerorez is lucky to have someone as customer oriented as Anthony. And my rugs look GREAT!
Alexander was early, very professional and did a great job. The carpets look great!
We recently moved into a new house and wanted to have the carpets cleaned. The Technician was friendly, professional, and productive! Will definitely use this company again.
Connor was at our house (Frank Hudnall) this morning to clean our carpets. He did an awesome job! The carpets look brand new, there was such a difference between the before and after areas. This was our first time using Zerorez but we will definitely have them clean our carpets going forward. Thanks again Connor!
Tony did a great job! My carpets are pristine. They look great and the whole house smells clean and fresh.
Anthony Krouse was professional, personable, and a very hard worker. He did an amazing job cleaning the carpets and he is definitely proud of what he does. He is an asset to your company and I would absolutely use him again.
Excellent customer service! My couches look breaks new again.
Connor was quick, efficient and very polite. He wore his mask the entire time, which not a lot of the services have done during their recent visits to my home. I have used Zeroed for a number of years. Always satisfied.