Sondra at Reeves was absolutely amazing! Told her it would take a couple days to get down there to look at the car so she got my info to hold it. In the meantime she had the a/c checked since she felt like it could be blowing cooler. Went down there to check out the VW Altas and after a test drive with my little one determined that was the one for me! While I worked on getting everything signed for which was super quick compared to my first car purchase, she got the car washed again and put on the plates from my previous car. The whole process was stress free and from walking in to driving out about 2 hours (includes me going to the bank to get a cashiers check for my down payment). I’d highly recommend seeing Sondra for your car needs!

My husband and I are from Minnesota. We stayed in Florida for the month of February. We had been looking for a new vehicle to buy. We found the best deal on a 2021 VW Tiguan at Reeves, and drove it home. A shout out to Kaitlyn, our sales person. She was very helpful and patient with us.

I recently purchased my first car from Brady at Reeves. It was a lengthy process but my sales agent made it a fun day. He was personable and didn’t make it a stressful process, as situations like this can often turn out. I felt more like valued guest than a profitable customer. I was able to look at the car and everyone was helpful in answering my many questions. Thank you Brady for helping me buy my car! You rock!

Service was excellent, professional and very efficient. Ron Cabrera was our service advisor, and Jenna (Im sorry I dont know her last name) took care of our needs very promptly.On Friday 8/6/2021, we were driving from Delray Beach Florida to New Port Richey Florida when halfway there our air conditioning in my 430i stopped working. We called Reeves BMW while we were driving and told Jenna what had happened. She arranged for us to drop our car off for service and set us up with Ron Cabrera as our service advisor. He very quickly set up our car for service and got us in a beautiful loaner car. And, he stayed on top of the service of our vehicle.When the car wasnt ready on time, Ron told us that we could drive back to Delray Beach in the loaner and that he would arrange to get my car back to us.Today, Wednesday 8/11/2021, a very professional and friendly driver brought my car right to my house. No damage to my car, and the A/C works great !Thanks Reeves BMW - you saved our weekend vacation !Claire Dominion

Great service and very courteous. Will bring my car back to them. And also did a great job with the detailing.

My husband and I had the best experience at Reeves BMW. Highly recommend Erick Martinez, he is by far the best and honest salesman I have ever worked with. If youre looking for a new car visit Erick at Reeves BMW he will not disappoint you. Thanks for the great experience!!

So pleased and happy with our familys first car buying experience at Reeves. My friend Jason Hunziker introduced my husband and I to Mike Lawlor in the sales department. Mike offered us a stress free environment where we could take our time and look at the car options that fit all of our needs. There was no stress or pressure to buy. Mike answered all of our questions and once we decided on the car that was right for us, he quickly moved us through the remaining steps and had us in our new car. The service genius, Edwin, was also great. He took his time walking us through all the fun options our new car has- making sure that we understood the car features so that we could really enjoy our new driving experience. My husband and I will definitely be back again!!!

The absolute worst service I have ever experienced from a service department. My beemer had an airbag recall that couldve killed me and they could not have cared less about getting the repair done. As soon as i said free they basically shut down and showed zero interest in helping me with anything. This dealer is a fourth rate garage that does not care about the service it provides. Please, for your own sanity, avoid this dealership at all costs.

I drove two hours one way to see a car on this lot. I was told I could not test drive it until we agreed on a price to see if I was serious about purchasing. It was a 50k car, not a 250k car. I cannot speak for the new car sales at this dealership, but dont waste your time at the pre-owned side. I went down the road 20 minutes and bought a similar car from another dealer who actually let me drive the car before buying.

This dealership is trying to juggle too many German car brands in too small of a property with too little staff. Look at all the dealerships who are expanding and upgrading their service centers to replicate the Death Star. Not this place. Its the same tiny Millennium Falcon property since forever. They keep increasing their reach without increasing their space to handle it. To reach the VW service department, you have to snake through a maze of tiny lots jammed with Lord-knows-whose-cars, the service entrance is not clearly marked, there was no one out front of the building to guide you into the service area and you just had to figure it out yourself. Felt like I was in a self-service car rental lot. Once we figured out we had to go inside to speak to a human being, lucky us, we had a trainee handle our first (and probably last) visit here with his supervisor and they told us they were kind of jammed up with cars. So, since we didnt want to hang out in a car service center waiting room (the fourth level of hell in Dantes Inferno), they said they would call when it was finished. To be clear, this was just a simple first service visit for our pre-paid plan on a lease. And then were told, sorry pal, tire rotation isnt included in that plan and you have to fork over $25 for that. Whatever, it wouldve been nice if you had actually checked the tire pressure when you rotated the tires because the second we drove off the service lot, the low-pressure light came on! (Que the sad trombone). But thats not the worst. They said they left a voice message when the service was completed, but we never received it. So we call about 90 minutes before closing to check on the cars status, and they say they are busy and will call us back. No call back. Then another call with an hour before closing, theyre still too busy to speak to us. We have to speak with some poor receptionist who has no idea whats going on with our car because shes juggling their half dozen German brand cars. And we all know where Volkswagen sits in that hierarchy -- bottom o barrel! Finally, we get confirmation -- through the same beleaguered receptionist -- the car is ready to be picked up, complete with low-pressure tires. Auf Wiedersehen Reeves Import Motorcars. We will take the prepaid plan somewhere else next time.

Rudest staff every I seen. They need to learn how to talk to customers. They will give you false info saying its best deal you can get. I went to the site and I found cheaper car and sent them the link. They stopped replying. Dont waste your time here. Rather spend your money where people will actually help you out then trying to screw you over. If I had option I will give 0 stars

Two brand new vehicle purchases from different Reeves stores since 2018 and customer service for both was nothing short of stellar. Sales and service departments of both were competent, professional and senses of humor always win for me. This has become my go-to dealership in the area and will be back for service & new vehicles when needed. Always fun to go window shopping with no pressure too. Dont just take my word for it, check them out and see yourself.

We had the opportunity and pleasure to work with Roman Czachor at Reeves BMW. The level of expertise, professionalism, and customer satisfaction was unparalleled! When searching for a vehicle of this level its good to know that Reeves has the staff to go above and beyond in the car buying experience. I highly recommend Roman and the whole Reeves family for all your future vehicle needs.

Another Fantastic Sales ExperienceWe recently purchased our fifth vehicle from Reeves. Each time has been a great experience. Erick Martinez was our Sales Advisor; four of the five vehicles were purchased through Erick. He is simply exceptional, he knows the product and treats us like family. Erick will always be my go to person when we are shopping for a new vehicle! Also, I want to recommend Jeff Walstrom, Business Manager. Anyone who has purchased a vehicle dreads the Business Manager Experience. Jeff has turned that experience totally positive. Jeff is consultative and supportive. He helps you to understand your options and as a result, I make good decisions based on his advice. Erick and Jeff make Reeves our number one choice for car purchases.

Absolutely the best experience we have had purchasing a car. Erick was fantastic to work with (and even fun, which is not something you usually associate with a car salesman). Also, a shout out to Edwin, my BMW genius.....he really is a genius:)

Best dealership in town. Great service.

Super fast service. I got in my dream car at a VERRRRRYY GREATT deal and completed the deal in under a day. Zaidi made me feel like home. As if I was like hanging out with a bestfriend. He was the main force that made me know getting a car from here would be a home run. Nick the sales person really knew his stuff in regards to the car. He was very nice and very respectful. Ron the finance guy was very understanding and elaborated everything for me. He gave me an amazing deal and actually took into consideration what I wanted. These three men made buying my first car as easy as 1,2,3! If I could review with 100 stars I would. But since it has 5, I’ll stick to it.

Its tough to get a five star review when things go wrong. Reeves most certainly deserves this five star review when the windshield wipers that I ordered online arrived in an EMPTY BOX. I called up customer service and spoke to the representative for online sales, explained the issue. Without hesitation he shipped out a replacement set. Thank you for looking after your customers, that kind of service is much appreciated. My new set of wipers arrived today!

I was looking for the right car and the right price.Not knowing where to do but I knew what I wanted. Now, knowing myself I will be all nervous and curious if I will meet the right person,well I did.I was refer to Erick Martinez and he took care of me by finding the car I wanted, the price I needed, who can ask for more. I will recommend Erick to anyone because of his honesty and because he listens, way to go Erick. You are the BEST

Let me boil this down for anyone reading this review. I’m 52 and never write reviews. This dealership did a nice job and certainly did right by me in the sales process. Aksel Tan, is a smart and talented BMW salesman. Otis Coles is a very good finance man. Super respectful to my wife and I. Shame on me for reaching 52 years old and never buying a BMW before. Drove one for the first time 2 weeks ago, and I bought 2 certified pre-owned 328i’s. Mine is an XDrive. To say these cars are fun, solid, powerful and electrifying to drive, is the understatement of the year. These cars are born to run. Whatever you drive, if you haven’t driven a BMW, you really have no idea what your missing. Go to Reeves and see my friends Aksel and Otis. Tell them John sent you.

Atmosphere upon entering was very inviting .The receptionist to meeting our salesmen. We drove almost 2 hours just to get to Reeves . Due their reputation. I brought a beautiful car . Erick Martinez was my Sales Adviser.I would highly recommend him to friends and family .

Alan Vaughn and Kayla Bristol were exceptional and treated us like family. I was very impressed by the customer service, the professionalism and the overall cleanliness of the stores. We looked at several cars, finally deciding on the Subaru Outback. I would gladly recommend Alan and Kayla along with the whole Reeves organization.

Bill in the parts departmentLois in the parts departmentRon Cabrera service advisorand Raheem service advisor...Thank you ALL !!!

I bought a car from Reeves last week which I absolutely love! Special thanks to my salesman Fernando, for helping me. He was great!Also, thank you to Mgr Hans and Erin. All of them were so personable, professional and helpful. The experience from start to finish was stress free and such a pleasure.

Super professional and friendly! I had to get a key prorammed and the mechanic went to lunch late just so he could get my key programmed sooner. Would definitely recommend :)

Reeves BMW-- highly recommend! Stu Woodring was terrific to deal with at Reeves and made buying a new car so easy! Love our new car!!!

Reeves motor cars are top notch! Adrian handled my deal. He is a great salesman. None of that high pressure sales. He got me a great deal and then followed up to get me my extra key. I drove 2 hours to get the deal he gave me. Their prices are as competitive as I have found. Thanks Adrian. I love my new Truck.

Excellent experience here for my Range Rover Sport. Courteous team, very quick turnaround, and stand up job. Thank you!

When I purchased my Cayenne S, I also purchased the service package so that someone could come pick my car up for the service appointments (we live an hour away). Today, my car was supposed to be picked up by 9 AM, and the driver was supposed to call when he was on his way. At 9:25 AM, I called service but was disconnected 3 times before I was finally able to leave a message. Around 10 AM, I finally spoke with Richard in the service department and was told that the driver had not left yet and that he would call when he did leave. By 11:15, I still had not received a call. At this point, I called the dealership again with no success. Finally, I called my sales person who walked over to the service department to speak with them while I was on the phone. I told him to tell service to cancel my appointment for today because I could not wait any longer and to please call me to reschedule. I heard Richard in service say he would call to reschedule. It is now 10:00 PM and I never heard back from the service department.Do NOT waste your money on their service plan.

For the past week, Ive been working with the team at Reeves BWM and Subaru on a car lease and purchase. I dont have enough great things to say about the sales people and management staff of both locations. Vehicle transactions are not my favorite thing but the staff at Reeves were up front, honest, easy to work with and provided a fair deal on both transactions without nickel and diming me. I really appreciate such a positive, enjoyable experience, specifically from Cliff at BMW and Ben at Subaru. Thanks again Reeves, well done!

I just purchased my first BMW and had a great experience at Reeves. Otis Coles was very professional and knowledgeable and helped guide me through the process effortlessly. I am very happy with my overall experience there and would highly recommend Otis if you are interested in shopping at Reeves. He will make sure you are well taken care of and all your questions answered. Chase was great as well and did not pressure me into purchasing additional options that were not appropriate for me. Very please with customer service and quality!

I love my new BMW X5!! My husband and I had a great experience at Reeves. We worked with Chris Billings from Audi. Jess Baker, also in Audi helped us out as well. My husband is a wounded veteran and he is in a wheelchair, so it was really important that we had an SUV that fit his wheelchair. I told Chris and Jess that from the beginning and they were really respectful of that and Chris did not push us to buy Audi or anything like that. I really liked the Audi cars but they did not fit my husbands chair. The BMW buying experience was great, everyone that we dealt with on the day of sale was awesome as well. Reeves gave us a great deal on our trade in and gave us great military discounts. I know my car will last me along time, but if we ever need another car, we will definitely go to Reeves and recommend others to go there too.

Absolutely phenomenal service from this group. Kayla Bristol (our sales person), Pisandro Moncion (Sales Manager aka The Deal Maker), and Rod Brown (Finance Manager) were all great. Provided outstanding service and were more than happy to stay past closing to finish our truck purchase due to a paperwork error on our part. I would highly recommend using this dealership as you will not be disappointed!!!

Outstanding customer service and honesty!! -Will always head to Reeves!!All there products are always excellent.Enjoyable experience with no pressure.Have fun shopping!!

Terrible dealership, Called to make an appointment and got hung up on.

Always a great experience! My service advisor, Jesse Gillespie was great! He was efficient, knowledgeable and you can tell he cares about his customers. I will always bring my car here and ask for Jesse. The waiting area is relaxing and comfortable. I also love walking around the show room in a non-pressure environment.

I take my LR4 here for service whenever that time comes. Mason Hill takes excellent care of me every time. Whatever my appointment time is, I can be assured to be seen at that time, or within minutes of it. He always has everything ready. I usually get a loaner car. And when he calls me, he already has the car waiting outside for me. Im always with my toddler, and I really need for an on time, quick and smooth process. And Mason delivers every time. He has even gone above and beyond a couple times to help me with my toddler car seat because I was struggling with it. Mason is super nice and very accommodating. If there is something he can do to help you, he will do it. I find the customer service at Reeves overall to be high quality.

I have been so delightedly impressed with the service, attention and quality that the Reeves Team has shown us. Our sales advisor was Dave Freedman. He went above and beyond by keeping us up-to-date on all information/follow through during the process and after. Our paperwork was handled by Monica who was exceedingly polite and proficient. The facility was clean, well organized and very easy to get to. I cannot say enough about this company but especially about Dave. If you are looking to buy a car from any of their dealerships, buy with confidence.... and ask for Dave Freedman!

Scott Roderick and the entire staff were extremely helpful. We were having difficulty finding a good deal locally. So we checked with Reeves. They were easy to work with, and had good communication over the phone and email. So we decided to make the 2 hour drive to Tampa to buy a new Legacy.It was definitely worth the drive. Reeves was beyond professional. When we got there, they had everything ready, and didnt play any games or try to bait and switch. In fact, they gave us the best price, and even included an extended 2 year factory warranty!We love our new car, and we will definitely use Reeves for any car shopping in the future.

Extremely personable without the high pressure sales pitch. Drove from Tallahassee to get my new X5 and I LOVE it. Dawn, my advisor was wonderful as was Chase (finance manager) and Alex (Genius). Will definitely be back and recommending friends and family. Also, the prices are pretty darn good as well.

I absolutely loved my car buying experience through Reeves Import Motorcars. I worked directly with Zaidi and he was wonderful with my several reschedules for test driving and throughout the entire process from start to finish. I also brought in my daughter both days during the car buying process and test drive. Zaidi was sweet enough that he even sat in the backseat with my baby girl while I test drove the vehicle I ended up purchasing. He was very sweet and attentive to her needs which meant a lot to me. They gave me a decent value for my trade in as well. From start to finish I do not have one complaint. Also, a sweet touch from the General Manager Kelly Rogers for sending a gift card to my family and a nice note. We appreciate the gesture. Thank you Reeves!

Love to support a family owned business! I purchased my VW almost a year ago from Reeves and couldnt be happier. Because I wasnt sure which SUV I wanted to purchase, I looked at (and drove) many they had on their lot. It was never too much trouble for their sales team to show me numerous vehicles and take me on a number of test drives. Once I decided to purchase my vehicle, I went through them for the financing. They made that entire process painless as well, with little wait time. I was able to get the car and I wanted and a payment I was comfortable with. I will definitely purchase my next car from Sondra at Reeves. Great family owned dealership, right here in Tampa!

This message was sent to Roman Czachor.Roman:This text message is just to let you know how pleased I am with Reeves in general. I have either leased or purchased three vehicles from you.Obviously it is a very well managed business. Every interaction that I have with Reeves personnel is great. From sales, to service, to everyone else, it is always easy and pleasant.Thank you, Roberto Trujillo

Daniel Garcia is awesome. We were driving in from out of state and he made sure everything was ready to go once we arrived. After I inspected the car, took a quick test drive and signed the paperwork we were out the door. Greatest car buying experience I have ever had.

In the spring I will have been a satisfied Reeves customer for 30 years having bought 10+ cars. I have never bought a BMW from any other dealer in that time. They always accommodate you from sales through service.I just leased an X5 40e plug in hybrid and I just love it! It is smooth, silent and seamless in operation, comes with exceptional incentives and does 55 mpg combined. I never would have bought it if it had not been recommended by my salesman Roman Czachor. It markedly outperformed the 3.5 gas version. By the way, Roman also has extensive experience in management, service and he knows how to drive! Give him a call - I know you will be happy!!Bob Davis

The representatives who worked with me were very professional and made me feel comfortable that I was being treated properly. The salesman, Louis Palmeri, was also very professional, courteous and thorough in explaining details of the car. He was very understanding of the fact that, given all the many perks on this car, it would take some time for me to remember and digest this information.He was also upfront with the fact that the car had come in with a crack in the windshield and he was instrumental in getting the windshield replaced without me having to take the car back to Tampa.I did get a chance to meet your Sales Manager, David. Very professional and pleasant.Your financial representative, I think his name is Greg, was very informative of the details of the lease and other options available to me.I have been buying cars since I was a teenager and that now is well over 50 years and I must say that my experience with Audi Tampa was a very memorable and satisfying one. Your organization and the people who represent the dealership should be commended tor great service.

New Cayenne purchased one week ago. Great group of professional sales team at Reeves Porsche. Great new car buying experience! Red Carpet treatment provided by Scott, Bill and Kurt are much appreciated. I will buy again from Reeves! Thank you!

My sister and I both bought BMW 550s and cant say enough about Reeves and especially about Hector Colon in the Service Department. Hector is second to none! He takes great care of us and is very efficient and on top of everything. I constantly brag about Reeves and the main reason anyone should go with a BMW instead of a Mercedes is not only because the BMW is a great sports car but because the service department, Hector, always delivers impeccable service. I honestly dont have a single complaint!

We went to Reeves Subaru thinking about buying an Outback, but after test-driving an Outback and a Forester; we like the latter a little better. Fernando, the sales consultant that we worked with, was extremely helpful, professional and knowledgeable. I bought a 2017 Forester from him after discussion by emails. It suits my work and life situation well. Fernando has been very helpful and honest. He works hard to make sure his customers are satisfied. Great experience. I will come back in the future for my 2nd Forester, and I will contact Fernando for this.

We have now bought two cars from this dealership, an Audi and a Subaru, with Robert Kearney. We enjoyed our first purchase experience with him so when we were looking for another car my husband contacted him again. It took us a few months to sell our car and happened to find the one we wanted right away. We were able to discuss price and features over the phone with Robert. We just had a baby several weeks ago and had to both go in at different times. I wanted to test drive the car first and Robert even came in on his day off so that he would be there when I looked at it. My husband then went back two days later to make the purchase and in the mean time Robert got all the paperwork ready to go so it would be a quick process. He even picked my husband up so that we didnt have to take the new baby on a drive to the dealership for the purchase. He a genuinely nice guy and enjoyable to work with. We are very happy with our purchase!

The Audi service department at Reeves is one of most helpful I have ever dealt with. Service Rep. Jason M. went above and beyond to help us when no other dealership around was willing or able. I cant thank them enough. Great team and exceptional service. Highly recommend.

What a great experience. Worked hard to meet our every need. I am in love with my vehicle. This is my second BMW from Reeves and I will continue to go back. Ian Foster is the best. He will work hard to get you exactly what you want and where you want to be. Ask for Ian, you wont be disappointed.

Apparently the owners of Reeves never read Yelp ratings or comments. The are quick to sell you a nice car but their service dept is very poor. They do not answer their phone or call you back if you leave a message. If you have scheduled a courtesy car drop off for service dont count on them even showing up. I am surprised that Reeves can stay in business which such a poor quality and poorly run service department.

Reeves is a wonderful dealership. We have bought cars from them for many years. Everyone there is helpful and straightforward. Their Genius Calvin O is just the best; he recently walked me through the operation of the cars navigation and communication system and followed up with another visit to make sure I had no additional questions. You will receive first class service here no matter what car you buy, used or new.

I recently purchased a BMW from Reeves. I had the pleasure of dealing with Richard Ready... He was the absolute best! He is very knowledgeable and took care of every detail during our car shopping experience. He made the usually painful car-buying experience into a wonderful day for my husband and I! We are exclusive Reeves customers now!

The best car buying experience of all. Scott Roderick was professional and low pressure. Answered all questions regarding the vehicle and was quick to process my offer and trade-in. Great responsiveness and easy dealing. Would highly recommend Reeves as a source of good service and deals.

I have got to say although my car may experience problems form time to time. It is always a pleasure dealing with the service department at Reeves BMW.Good people are found, not changed. I recently read a headline that said,We dont teach our people to be nice. We simply hire nice people.Wow! What a clever short cut.Thank you Reeves for having such an incredible service department.

We will only buy and service our cars at Reeves Import Motorcars. You are treated like family. The staff, from the maintenance people to the owners, treat you as if you are their only customer. They are always willing to work to solve any issues that you may have! We just purchased our 5th car from Reeves. We highly recommend this dealership.

We just bought our first Audi from Reeves. We had a great experience. Our salesman Robert Kearney was very knowledgeable and patient. The GM and the business Manager were very professional. The deal was painless and executed very quickly with no pressure to purchase. We would definitely buy another car from Reeves.

Reeves Imports is superior!! I thoroughly enjoyed the process from start to finish! The 2014 BMW 328i I acquired here was only my 3rd car purchase. Ive visited many dealers in the area & have talked with many sales reps, usually leaving feeling frustrated & often offended. At Reeves, I can honestly say, it was the first time I ever felt heard, respected or appreciated by a dealer or its representatives.. this coming from a real estate Broker. They were both fair & honest with exceptional service, knowledge and follow through from Christian & Kathleen, in particular, however everyone I dealt with treated me with utmost care. I highly recommend Reeves Imports to any & all prospective car buyers. Christian was so patient with me and truly made the experience unique & completely enjoyable.. really great people!!

Over the years, I have bought 2 cars from Reeves VW. Both times, I had the pleasure of working with Sondra Narciso who makes the process smooth and easy. She is very professional, knowledgeable and will make your buying experience a joy.

This week, I purchased a 2014 Range Rover Sport from Reeves Land Rover and it was the best experience I have had buying a car. Ryan Gniadek from Reeves was professional and easy to work with. He was right there every step of the way. From the ordering process, to progress updates, to delivery, to financing and vehicle orientation, I received first class service. It has never been this easy for me! This is what a buying experience should be, especially when buying a premium brand! I would recommend Ryan to my friends or anyone interested in buying from Land Rover Tampa.Maurice Hebert

I was looking to trade out of a car that i was upside down in a lot. I spoke with a sales person. who believed that a certain car would work to get me into a BMW. I emailed over my Credit application which I have good credit. I spoke with the salesperson after the received all the information he told me that I would here back within 2 hours. Never received a call or email nothing at all from him or anyone else. If a deal wasnt possible there should have been at least the professional courtesy of letting a potential customer know.

Cameron Phillips was our salesman. He was great in selling us our 2015 Volkswagen EOS. He managed to complete the whole transaction on the same day. After sale service from the same person was not as good. He does not answer phone calls, phone messages or emails. When finally reaching him he make the excuse that it has been very busy for a whole week. Not recommended for a long lasting relationship.

Top notch customer service and huge selection of automobiles in stock ....lots of makes and models...bmw..lambo...hummer...mazerati...porsche...volkswagon...etc...

Horrible experience in the service department. First of all, I set an appointment to bring my car in, then I find out the day of the appointment my advisor would not be in that day and I was asked could I reschedule. I do believe there are other advisors on site, besides I had taken the day off just to bring my car in considering theyre closed on the weekends. Second, I very rarely rent cars or take loaners, and the Enterprise Rep within Reeves was very misleading. I was informed that $50 would be held on my debit card along with a one time payment of $20 for a protection plan to cover the car (most people with good enough insurance to cover the individual as well as any car they are occupying choose this option were his exact words). Being that I was only supposed the have the loaner a day or two I thought why not? Well, Audi took their precious time with my car (13days), I had to call my advisor numerous times to get updates on what was going on with my car, and now Enterprise without notifying me, no paperwork, no receipt what so ever has taken $344.96 out of my account unauthorized. Why wouldnt that cost be taken care of by the company that took so long to repair my car. Why wouldnt the company (Enterprise) within Reeves Import contact me to say hey, these are your charges? Ultimately, if you allow this branch of enterprise to reside within your place of business, why not be sure theyre taking care of YOUR customers accordingly? This is predatory business and I can assure you that it gives Reeves Import, not just Enterprise a bad name. I will never do business there again, I work to hard for my money to be taken advantage of.

The land rover service team is amazing !! Especially Mason Hill, he is my hero. Twice I called on him this week and he got me in, got the issue fixed and out in a flash. always worth my 40 min drive from Palm Harbor. I have a dealer ship just down the road, they dont even come close. Thank you and keep up the good work.

Another excellent experience at Reeves. This time at Subaru. Thanks to Ben Busbee, everything went very smoothly. The initial offer was excellent, everything was exactly as advertised. He drove to my home to get me to the dealership and got me out the door in the new vehicle very quickly. Extra services were simply presented, not pushed . . . it really couldnt have been easier.

Got two cars from Reeves, Maserati and Audi.Maserati customer service was poor initially but after moving to new building they stepped up, however the service department is slow to answer calls and difficult to get in touchAudi department is amazing. Great facility, beautiful showroom and amazing people that work there. Did not preform any service there yet but showroom customer service is terrific

I highly recommend Kathleen Favale at BMW. I was originally interested in an X5 but Kathleen paid close attention and asked all of the right questions regarding my specific needs offering me test drives in both the X5, X3 and other models, I finally decided on a new X3. It perfectly fits my needs at this point in my life; and, of course, the X3 drives like a dream. Kathleen took the time to really uncover my specific needs and placed me in the perfect car. Thanks, Kathleen, and I hope others choose to experience your superior service there at Reeves.

Wonderful experience of purchasing a Subaru. All the people we dealt with at Reeves were very courteous and professional, especially Pisandro, the manager, and Michael in sales.These folks are knowledgeable and very straightforward. We had a no-pressure experience. Agreeing to a price that worked for us and the dealership was also very civil.I would highly recommend Reeves Subaru!

Chris Rogers from Reeves Porsche brought a 2011 Porsche 997 to Cars and Coffee at the DuPont Registry / Boulevard Customs building in St Pete. After seeing the car at the show we met Chris at the dealership in Tampa. Our experience was outstanding. Chris is a genuine, non-pushy guy (who I would recommend working with) and I would describe the sales manager the same way. We were happy with the deal we got on the used Porsche that looks brand new and has 7,800 miles. We love the Reeves family and will visit Chris in the future.

Friendly service and good deals. If you want a set of new tires be prepared to sit that butt down in their lounge for 3 hours when they told you it would be ready in half the time. They have free water and soda to makeup for all of your lost time.

Just bought my first BMW! So excited! 5401, everyone at REEVES were top notch, from the entire sales experience with Ali Attia, to the explanation of the technology and detailing!

I have received calls from our BMW sales manager, 2 Porsche sales managers and the GM. Im confident the leadership at Reeves is going to resolve any concerns that result in anything less than a 5 star rating and preserve their fine reputation in Tampa. The BMW group provides an amazing, friendly experience. My wife was buying the sales people food and hugging them like they are family.------------------------------------------------------------------------------------------My wife had a great experience with the BMW group but when she went to buy a Porsche the experience was less than the high standard at the Reeves group. The experience appears to be an isolated incident with a sales rep. Give Reeves a try. They have great ratings over time.

First and foremost, I have been through at least 10 car dealerships at this point spanning all over Florida. Reeves is the best, most accommodating dealership I have found and will be sending anyone looking for a car to Hans Lindau. They held a car for me with a refundable deposit for about a week with 10 other people interested, picked it up no problem, no push no intimidation. Very satisfied

My wife and I have been fans of Audi for several years, it was time to renew! Weve had our eye on the S5 for over a year and once we decided to pull the trigger, well...were both impulsive, it would only take the right car. One was available, so in I went without my wife. Mary Tully drew the short straw (kidding) and I had an instant liking to my randomly picked rep. Mary was not pushy and was quite nice and as professional as anyone would like (I was dressed as one who might only afford a cheap car) but you would not have known as far as how I was treated. After a quick look inside and an offer to test drive I promised to return with my wife the next day. The rest is history; fabulous car and the treatment of Mary and the rest of the Reeves Audi Team were equal. It is with pleasure to recommend Mary and Reeves to anyone who wishes to purchase a spectacular certified car here in the Tampa area, or as far away as you are willing to travel.Good times and happy driving.

Louis Palmeri and the entire Audi team was awesome! We looked at BMW, Mercedes and Land Rover....Audi came out on top. From beginning to end they went out of their way to make you feel like they wanted your business. Louis is a true professional and I would highly recommend you consider buying a car from him and Reeves Audi. You will not be disappointed. We love our new Q7!!

My car buying experience at Reeves was superb.I knew the type of vehicle I wanted, so I decided to search their inventory online. I contacted the sales department and informed them which vehicle I was interested in.I submitted my credit application online and was informed of my financing options before I even went in to Reeves. I knew that I wanted to purchase this car, as long as the test drive went well.I told them when I would be in, and they had the car pulled from the lot and detailed for me when I arrived. I test drove the car (it drove great) and was then ready to start filling out paperwork.My salesman, Michael Fraczek, was very friendly and answered all of my questions. I did have some questions that he was not 100% sure of, so he directed me to the service manager, Melissa Jackson, who was also very friendly and able confirm all of the answers to my questions.Ive purchased other cars over the years, and this has been my best experience by far.Thank you, Reeves! Youve gained a lifetime customer!

My experience with Reeves was great! This is my first BMW and Im glad I came here to get it. The service was great and I couldnt ask for more. Highly recommend anyone to come here for their BMW purchases.

I had a great experience with Reeves Import Motorcars when I purchased my brand new BMW x5 last Thursday. I would absolutely recommend this car dealership to everyone who appreciates outstanding customer service. They are truly professionals and outstanding sales rep who care and respect the consumer. Thanks again everyone...Erick, Chase you guys ROCK!! and are freakn AWESOME!!!!!

What a great experience! Andre was wonderful. He was friendly (not pushy) and honest. My husband and I spent hours pondering our decision, but Andre and the finance guy were patient and never haggled us. He kept his word and there were no hidden issues or problems.I would highly recommend Reeves and specifically Andre to any of my friends or family!Thank you!

Hans Lindau, my sales representative at the Reeves Subaru dealership, is awesome! When most think of the car buying experience, they see it as high pressure sales, but with Hans it was the exact opposite! He could not have been nicer or more helpful in finding me the car that was right for me, even down to not pushing products he knew I did not need! Not only are Subarus amazing, but so is this specific dealership. Bring your business here!

I have been with Reeves for about 5 years now and it has been nothing but wonderful! Rodney Brown has been an awesome salesman over the past few years with guiding my family through the car process and helping me find my perfect car. I am on my 4th car from Reeves and I love it! I will always be a returning costumer.

I purchased a Jetta a couple months ago. My sales associate was Rodney Brown and he is the absolute best. I wasnt sure if I was ready to let go of my other car but he in no way pressured me at all. I was just browsing when I first came to the dealership and he simply gave me all my options and let me think about it. This was the first time I purchased a car on my own and I was very nervous. He was very patient with me and answered all of my questions I had. When I was ready to make the purchase, he was able to make that process super easy for me. I would recommend this dealership and go see my new friend Rodney, I would definitely purchase another car from here!!

Just bought a BMW X1 with help from Mike Khoury - what a pleasant experience. Professionalism all round, no hard sell just gave me the options and let me decide. And great post-sale education (theres a lot to learn on modern cars!).I should perhaps have opted for one of the options with sport seats - maybe next time.The X1 is a great car - useful, just the right size, reasonable gas mileage for a performance vehicle, and now with 20 gigabytes of music on board. I never need to leave the garage.

Great dealership! Have purchased 3 cars here, and will continue to do so. David Jenkins is an awesome sales rep, and very attentive to his customers. The service department is also great! No complaints at all.

I had an excellent experience with Ian Foster, the sales representative that handled my purchase. He took the time to walk me through the final paperwork and show me some of the features of the car with enthusiasm and interest that me feel comfortable and valued as a customer. He also offered to make himself available for future needs and questions I may have along the way as I get myself acquainted with it. That is valuable to me since one does not fully grasp everything at one time and the thought that he was willing to make himself available made me feel at ease.

Ive purchased numerous cars from Reeves, however working with Sondra was absolutely excellent. Sondra has a great personality and went out of her way to work with me!! Love my car and kudos to Sondra...

Im extremely glad I purchased my Land Rover from reeves. Ever since, every single service appointment Ive had has not brought up any inconveniences with scheduling, late appointments or bad service.The waiting area is the best part, it offers free drinks and snacks and free wifi. What I like most is that they offer a free car wash! Everyone is extremely friendly and helpful. 10/10 service quality! Highly recommended. Make sure Mason Hill takes care of you.

I spent weeks viewing, testing and checking out various dealerships, makes and models in my attempt to purchase my first NEW car. I work as a Information System Manager for a company specializing in car dealership websites around the United States. When I finally decided on Subaru I started requesting prices on a few trim levels to compare. This was my first introduction with Reeves Subaru.Sondra is an amazing salesperson and she held my hand while answering my numerous questions and request for prices over email. Pisandro gave me such competitive prices I didn’t need to haggle further since I felt I was getting the best deal possible. Ben was knowledgeable in the details of the car and he spent time with me going over the vehicle until I was comfortable with its features and has followed up with me after the purchase.I am enjoying my first new car and have no regrets about my dealership selection or vehicle. The process was more enjoyable than laborious thanks to the friendly people at Reeves. I look forward to a long relationship with them.

The salespeople and service team at Reeves is the best! I have been going to Reeves for over 15 years now to purchase and service my vehicle. I particularly love Roman in sales and Hector in service. These guys are very professional, accommodating and first class!

I spent most of the day with Mark Bianchini. It was the best dealer experience I ever had. He was a professional and was genuinely interested in putting me in the right vehicle. The deal was good, and I walked away the same day with the BMW of my dreams. I would recommend you to speak to Mark to make your BMW dream come true! Thanks for everything Mark...Im your customer for life!!

Car shopping is always exciting. However, spending hours at a dealership navigating the process of buying a car is never fun. I have purchased 2 vehicles at Reeves since 2008 and the main reason I came back was Jon Swensson. The guy knows how to make the process painless, never disappeared after sealing the deal, and was a pleasure before, during and after the transaction. I highly recommend him if you want to have a good time while finding the best car for you.

The best car buying experience I couldve asked for! Ben made it quick, less stressful, and very exciting to buy my new Subaru. I would recommend Reeves and anyone interested in a new car. Thanks Ben!

I purchased 08 Audi S5 from a dealer in Orlando (non-Audi dealer) and had to return it 3 months later because the dealer kept on creating more problems than I had when I went there with. They were also trying to charge me for things that the warranty was suppose to cover. I returned the car on a Friday, then on Saturday drove out to Reeves Audi in Tampa, Fl and met with Chris Billings.He understood my situation and the hassle I went through. Chris and his company worked with me to recover the money I lost with the other car and helped me get into a new 2013 S5, right off of the show room floor. He allowed me to test drive the 2.0 turbo and the 3.0 supercharged models and compared both and all of the options I had available. He explained everything possible in detail about the car which proved to me that he knew about the S5 and all of his cars. He programmed everything for me before I left so that I was able to enjoy the car more and not worry about how to do this and that. He is a very knowledgeable person, and Reeves is a wonderful dealership to deal with. I would recommend anyone to visit Reeves and talk with Chris.

Thanks Kevin and Greg at Reeves BMW Tampa for the great service just got my car serviced, and I could not have asked for better service. They got me right in, and that afternoon my car wAs ready on time and washed! Now that is GREAT service!! Thanks guys. Reeves import motorcars best place in town for car sales and service.

Erick was so nice with my family and with me. Extremely honest and made it happen for us. My first BMW. People should come to see Erick M

Just bought my new Subaru Outback from Reeves and Dakota Clabaugh. What a great experience. From the salesman, to the management and finance folks, to the service department- this team honors the sales process and respects the buyer. The entire team has a servants heart and they seek to take care of the customer. What a great experience. Thank you - one and all. Go ask for Dakota. Ill be back.

Thank you so much for your 150% customer service. Mason, you are the best in courtesy and patience. I am extremely satisfied with my car dealer. Between Javier and Mason, I feel special and it is hassle-free