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Prostar Mercedes & BMW Service & Repair, LLC
1500 W Platt St, Tampa, FL 33606, United States
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Prostar Mercedes & BMW Service & Repair, LLC

Comments
Ma
Review №1

First time there owner and staff very nice and professional my S 500 runs like a charm Love this place found a home for my car

Ja
Review №2

Upon recommendation, I brought a Classic Car in that I just purchased to ProStar. I needed some immediate items taken care of, Jeff took her and went above and beyond to get her in the game for me and safe. She is a 1985 Mercedes and is a show stopper. I feel comfortable and confident thanks to him. Big shout out to the entire group of professionals and in particular, Jeff who made sure I was safe on the road

Zi
Review №3

Very knowledgeable professionals. Did not get the service I wanted because I was quoted a price of 2200 for a repair. Brought the vehicle to them and the price jumped to 3,000 dollars. And this was after the vehicle sat for about 21 days and me calling to see if the car was repaired and ready! The only reason I say they are professional is because they didnt try to charge me a diagnostic fee!

Jo
Review №4

Great Techs there. They know their stuff. Ed, Jeff and Alberto are every good at what they do. To me there are the BEST.

Au
Review №5

They are terrific. It’s always hard to find an honest shop. Not only are they honest, but their experience and knowledge about any Mercedes and BMW is unmatched. Have brought several 450SL to them. They know what they are doing and they do it at a timely manner and at well lowered cost than specialty dealerships. Highly recommend speaking with Alberto, the tech there. Very knowledgeable.

Ap
Review №6

First time at ProStar and will definitely be back! I was tired of going to the Mercedes dealership and paying $400-600 for an “oil change” every time (and they wouldn’t even turn off the alert - I would have to go back). As a woman, a lot of mechanics and service guys would talk down to me regarding services. Very annoying. Today, Ed was amazing! He explained every thing needed on the car and even showed me the services next in line on his laptop - I didn’t feel belittled or anxious. That’s how everyone should feel! He took care of my car in a timely manner (as I waited) and the guys felt like friends! I highly recommend ProStar! Maybe I’ll see you there on the next service :)

Bo
Review №7

Great service!! Alberto is the best!!

Fa
Review №8

Excellent service! The owners are great people. I typically do the work on my cars myself. I brought my 2007 Z4 in after I couldnt figure out why I kept having problems with sensors and running issues.After inspecting my vehicle and performing a smoke test, they help find that I pinched my 02 sensor cable in between the valve cover and had a leak in my intake air.They fixed my car right up the same day and its running perfectly.Very good shop, they showed me exactly what happened and gave me tips for future repairs. Would highly recommend!

Mi
Review №9

Always a great experience start to finish at Prostar! Thanks again!

Jo
Review №10

Excellent service. Quick, efficient, friendly, and most of all affordable. I have been using the dealership for years but the value prostar provides is undeniably superior.

Br
Review №11

Great help and service. The best for Mercedes Benz

Ce
Review №12

Call them about 3pm to schedule an appt. and I was gonna bring car in about 1hr. Now here for the past 14min and nobody answer, door is locked.

Ro
Review №13

Best place in Tampa if you own a BMW. Reeves charges way more & dosent fix the actual problem. I had non stop costly problems with my engine until I brought it here and they fixed it like brand new my car has never ran better! The lady in the office is also super nice as well as the mechanics I haven’t had a service light come on ever since they fixed it. Thank you guys so much!

De
Review №14

I would give more than 5 stars if I could. Ed and his staff are exceptional. Ive been taking my Mercedes & BMWs to Ed/Pro Star for the past 15yrs and have referred countless friends and family members, who have all been equally impressed. You will not meet a more honest, knowledgeable, and meticulous mechanic that takes pride in, and stands behind his work. Ed and his staff have always gone above and beyond to quickly identify and resolve all of my mechanical issues, big and small. What I appreciate most is that Ed wont just identify and fix the problem but will also explain in detail what the problem was and the work that was done. He is also transparent on the price of parts and beyond fair with what he charges for labor. Put it this way... I moved from Tampa to S Florida six years ago and still make the commute to have Ed service my vehicles. Thanks again Ed & Team! Yall Rock!

St
Review №15

I cant say enough about how wonderful Prostar is. Super helpful, honest and a family oriented business for sure. Such a warm welcome They were incredibly professional and very thorough. I feel very confident in their work. Theyre my go to place for sure... So happy i found them..

Ha
Review №16

My wife and daughter were traveling from Montgomery Alabama when our Mercedes Ml320 started stalling out. They diagnosed the problem and got them back on the road in the time it takes to eat lunch Great people

An
Review №17

My C250 needed service and I honestly didnt know what to expect. You never know whether reviews are authentic or not, but from the time I set foot in this establishment to the time I left, everything and everyone was phenomenal. From the waiting area I could hear the men in the garage talking and laughing, which made for an even better atmosphere and the manager/owner kept up a real conversation which had be comfortable and wanting to stay for a while. Then to top it all off, the price I was charged was actually lower than the estimate...they said we dont have to overcharge folk to stay in business, weve got plenty of work. I sure know why and Ill certainly be back!!!

Wi
Review №18

Great service very knowledgeable staff. I have work to do on a used car I bought, they will get my business, mainly because their honest.

Br
Review №19

They service vehicles with honesty and integrity. Knowledgeable staff and do not perform unnecessary repairs.

Pa
Review №20

Ed and his service folks have been servicing my Mercedes for the past six years, and Prostar has always been professional and offered the best repairs at the best cost. Ed has never steered me wrong and has also referred me to reputable places when it was something he did not handle at his shop. I give him high marks. I will continue to use his shop and have referred others to him who have had good experiences.

Th
Review №21

Took great care of my out of area M6. Wish they were closer to Melbourne Beach. Thx Alberto!

Go
Review №22

Absolutely phenomenal!Didnt take long to see why they have great reviews. Very professional, responsive, and skilled staff that made me feel like family.

Ji
Review №23

I really like these guys. They do a great job with my car. Good service, good prices, friendly.

ji
Review №24

I worked with Ed Coker back in the early 80s at Precision Motorcars. He loves what he does and it shows. KUDOS to you Ed!

Jo
Review №25

Hands down the best shop in Tampa for your BMW / Benz needs. The owner Ed is awesome and Jeff aka LECH is the best mechanic ever. The entire shop is professional, courteous and always provides extraordinary customer service. Only shop I trust with my bimmers for years and I don’t even reside in Tampa anymore but I do travel to ProStar for my service, tuneup and upgrade with my cars. Trust me, once you go to ProStar, you will never visit another shop. A++

Ni
Review №26

True professionals who not only know the cars they service inside and out, they are passionate about it. Extremely helpful and friendly, ask for Ed or Jeff!

Ja
Review №27

Very nice bunch of cool guys working on Mercedes-Benz and BMW. They know there stuff. Thank to Jeff, Tony and Ed the owner.

Ke
Review №28

Great team of guys working with you to get the best prices. Even helps you out with the bill sometimes. Great warranty on their services on older BMWs and Mercedes.

Mi
Review №29

Prostar is the best. Personable courteous friendly knowledgeable professional HONEST. Ed and his staff are Great. 👍

Lu
Review №30

These people are 100% professional. Customer service is outstanding. Highly recommend them.

Su
Review №31

The lady on the phone was so rude that I never got an appointment. I hope the guys in the shop know that she turns prospective customers away.

Ja
Review №32

Excellent people way better than R*****!

ga
Review №33

Best shop Ive ever taken the car to. Been a few times now for issues with varying complexity.. Might be a small operation, but the mechanics are all extremely friendly, helpful, truthful, up-to-date on any model (of at least) BMWs, (accredited/certified) and dont charge exorbitant fees. Absolutely recommend! Thanks, Ed et al.

Sc
Review №34

Highly recommended. These guys are great!

Ma
Review №35

Best BMW mechanic around. Ed is honest, nice, and competent.

Br
Review №36

Truly great service, thank you Tony!

an
Review №37

Okay recall airbags

la
Review №38

The only place I would take my Benz

Do
Review №39

They know their stuff!

Be
Review №40

Service was slow and insufficient.

Ca
Review №41

Terrible service

Su
Review №42

Class service

Na
Review №43

The employees at Prostar were so helpful! I was given an amazing price for the service that I couldn’t find anywhere else. I would highly recommend Prostar for any BMW repairs - low prices for high quality work.

jo
Review №44

What you are looking for in one place

Information
22 Photos
44 Comments
4.3 Rating
  • Address:1500 W Platt St, Tampa, FL 33606, United States
  • Site:http://prostarmercedesandbmw.net/
  • Phone:+1 813-254-9491
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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