My husband and I just bought a spa and had no idea what chemicals we needed to keep it clean. We brought a water sample into Pinch A Penny and Billy helped us analyze the sample and gave us a print out of the type and quantities of additives we needed to keep our water safe and clean. Everyone in the store was super nice and professional, helped us locate the products we needed, and answered all of our questions. We will definitely be going back!
We just moved to a house with a pool. Both of us have no clue what we are doing when it comes to pool care! Thank goodness for this establishment! Very helpful and explained what we needed when I brought in a sample of our pool water.Definitely happy they are here to help with this new adventure of taking care of a pool.
Great friendly helpful service. Family run!!
Excellent and friendly service, the owners are great with instructions, advise and technical support. An inviting and clean store in a great location.
Best service in town. Ken and his family are super helpful and kind.
Always professional and friendly. Very knowledgeable about pool care.
I appreciate businesses that are well run and the Pinch-A-Penny at Bannerman Crossing always has great customer service. As soon as you walk through the door they are ready to help in any way they can. I go there 2-3 times a month in the summer and have never had a bad experience. One time they fixed a part of my Polaris without charging any labor cost.
Always helpful. Good knowledge too.
Have kept my 1997 Polaris running with spare parts and lots of hands on work. Also, my wife took over pool duties on retirement and they have helped every step of the way. Our pool looks great.
Great experience. Very friendly and professional lady I had. Thank you
I had a much better experience doing business with this store today .. They had plenty of staff on the sales floor helping customers, and the young man who helped me was friendly and knowledge. On my previous visit only one person was helping customers, but perhaps someone called in sick on that day.
I have never once received good or even decent service from this Pinch a Penny. They have the worst attitudes, do not carry much stock, and act like helping customers is their lowest priority. I’ve spent thousands at Pinch a Penny on pool and Big Green Egg grills/tables and acessories and it really annoys me that they are always so unpleasant. I gave them one last shot today and they were rude again!! It never fails. I would recommend just going to Leslie’s. The ladies that are primarily there are extremely knowledgeable and always, ALWAYS friendly. Pinch a Penny - you should be ashamed of yourselves.
Great selection of pool supplies!
.. always helpful for your service and pool needs
Very friendly staff. Clean and neat shop.
See Ken for first rate service!
Great folks! Always helpful!
Great service
Great deal on everything
Great to do business with
Nice people, knowledgeable and helpful