We called this morning for a jump start on my truck. Driver showed up on time and very upbeat. I forgot to get his name but my truck is with CRST. The tow truck driver was extremely friendly and professional and patient in trying to get the truck to stay. He tried a couple things the breakdown service thought might help but no luck He got the truck hooked up and over to the dealership for repairs. I would recommend this company and this particular tow driver if I had his name to whoever needed assistance. Thanks again for the help today
A big thank you to Tyson for his help! I used my road side assistance through Geico, and it was supposed to take an hour for the tow service to arrive. He came within 15 minutes. He was professional and kind. My spare tire was not in good shape. So my car had to be towed. When I arrived to Tire Kingdom(place I was leaving my car) my ride had not yet arrived. Tyson was kind enough to wait until my ride arrived. Then as he was trying to take my car off the tow truck, my car wouldn’t crank. Without hesitation he jumped my car off. This is customer service and professionalism at its finest! Thank you Tyson for all your help!
I had some car troubles and out of all 8 towing companies I called, they were the only one able to come and help me. Garth was super friendly and quick with resolving the situation. 10/10 would go to them for any car troubles
Bought a nice shed. Thinking of it as an investment to my property. Great, knowledgeable staff. They delivered, set up. Amazing to watch Clay operate that trailer was awesome!
Traveling home to Indiana and our Jeeps alternator went out. Called to get a tow and Tyson came. He went beyond what he needed to do....what a wonderful person to do what he did for us. We have never had a towing place do that for us!!! Thank you Tyson we appreciate you more then you know!!
The folks at Parkway towing were amazing!!! On a recent trip to Central Florida, we broke down about 30 miles from Tallahassee, and needed a tow. Our first point of contact was Kayla, and she was very friendly, and helpful. The first driver that called us, Darryl, was also friendly, but was unable to accommodate all of us in his cab, and he made the phone call back to dispatch for them to send someone else. Within minutes, Kayla called back to let us know she would send another driver, but it would be awhile. We ended up having Dave as our driver, and he was phenomenal! He was very friendly with us and my children, and made the ride enjoyable, despite our situation. So thankful they were there to help save the day!
Our boat trailer axle broke on hwy 98/59. No phone service left boat and called parkway to help. They arrive picked up boat and brought to Monticello. Great service and caring staff. Thank you
Hands down one of the best car service experiences Ive ever had. The battery drained on my car and tried contacting Tallahassee Towing Company. I was disappointed when I waited over 30 minutes with no call back as to when they would show up so I called Parkway Wrecker. The person on the phone was super professional answered my questions and assured me when a driver was coming. Adam showed up and got right to business and was able to jump the car of course with no issues. But on top of that he explained why the tow truck was better equipped that any civilian car at the job. He also showed me a trick about the car I hadnt known before should I be stuck in the position again. Really great guy with great small talk to help turn a crumby situation around. Thank you Adam and Parkway Wrecker, Ill turn to you first whenever I need the assistance!
These guys were really good. They were able to take a wrecked car that I had no collision coverage on and help me stick it in my storage unit for about 10 months before they helped me pull it out again and haul it to the junkyard. The people at the storage unit were amazed that I was able to get it in there.
Garth was great. We were disabled while towing a fifth wheel and he offered to take us to an RV park and then took our truck to the Ford dealership. He was very capable and helpful.
Cannot say enough good things about how professional Matt was in towing our RV. He took very good care of our class A RV. I would recommend this company for towing your RV.
Within 20 minutes of calling for service, the truck was at the rest area we were broke down at. Nate was exceptionally knowledgeable and friendly, he jumped our car and told us where to go to get a new battery installed on a Sunday. Excellent service!
When you have anyone towing your tractor, and loaded trailer ( both together), under any road conditions, it clearly tells us all their knowledge, skills, and experience without charging extra for the trailer; meaning, most wreck companies send two wreckers ( 1 for tractor & 1 for tractor), to charge double.
All went fine. Man working the truck was good guy(Trey I think.) and price was agreed upon beforehand. No surprises.
Bryce, was very professional and very helpful! He was instrumental in getting our RV to a service facility on a Saturday night and made sure we were all set before he left! A huge thank you!
They were absolutely amazing. Needed my bobtail semi towed 10p miles they were the cheapest by far in the area and were absolutely amazing at accommodating my needs.
Terry and his crew at Parkway were a God send for us today! Words cant explain my appreciation. We were in a terrible accident on I-10, and over 3.5 hours from our home. Our truck was totalled. This was the beginning to our spring break last minute vacation to Crystal River. As you could possibly imagine our truck was loaded down to the gills with all out luggage and fishing tackle. The driver offered to take us to any car rental company, but there wasnt anything available due to spring break. He recommended we ride with him to their office to get things sorted out in the a/c. There the office ladies were so nice. They helped by making suggestions of who to call, and even called around town to find try to find us a vehicle. Luckily, after begging, Enterprise pulled some strings and found us a little truck. Frantically, we tried to order a ride on Uber to get us there. In the midst, Terry offered to take us, which he did. When we got back with the truck to their property to transfer all our stuff, he even helped with the heavy items. These folks are some of the friendliest people one in need could ask for. They didnt owe us anything. They didnt expect anything. They just wanted to help a family in need. Hats off to this Company! Bless them all!
Highly recommend!! We needed a shed moved across the street and had no idea where to start. Frankie and his helper were here in a couple days, they were so nice and went above and beyond to get it moved! Great work for a fair price! So appreciative!
They were great and only had to wait for 1hr.
Our big truck drop a rear drive shaft on Interstate 10, had my 2 dogs and it was hot. They were fast got us to the dealer and tow driver took us to the motel. Very professional folks! Thank you Parkway!
Very professional crew and they offer a reasonable price for their service. I am impressed by their service.P.S. Thanks Terry for your help
Pretty much the only place I call in Tallahassee. Had battery issues for a while and ineracted with multiple drivers. They were all professional and helpful. Highly recommend.
These folks were Johnny on the spot when I couldnt get anyone else to tow my truck from Valdosta Georgia to Crawfordville FL. The truck operator kept me posted on the progress of the tow and estimated arrival time to the destination. This would be the second time Ive reached out to Parkway for a tow and if I need another... I will definitely call them out again! Thanks Parkway!
Late night my alternator went out and it was like 3 something in the morning but that didnt stop the worker who goes by the name of pickle he was fast efficient and on time and shout out to the operator on the phone she was very nice and I felt welcome to use this service THANK YOU GUYS💯
Parkway wrecker is a great company they take great care of you
Polite, prompt, professional, dropped truck off exactly where I wanted in my yard. Will highly recommend .
These folks are just the best!! Worked hard to work with both parties and lined up everyone. Frankie and his son pulled in and got right to work. They lset and eveled my shed while I watched. It is really impressed to watch them at work!! Courteous and professional. They are going to bring another soon. The price was really great too.
Very professional, kind, and arrived very promptly. The only towing company Ill be using from now on.
Awesome bunch of guys. Great customer service, turned a bad situation into something pleasant. Cant say enough about Tim.
Excellent service! This towing company went above and beyond with helping our familys emergency situation by providing professional advice with a place to spend the night and an immediate tire replacement business right next door to the motel.. Thank you Parkway Team and a shout out to the civilian who pulled over to assist us with calling you all. This man even paid for our bill. These goods deeds will be paid forward. God bless.
Good job thank you and I want to thank the tow truck driver backed it right into the shop first try, its the first driver in Tallahassee that Ive seen do that in 13 years
I am very protective of my vehicle, and I definitely dont ever want it to be towed. Towing companies can damage your vehicle and throw off your wheel barrings. When Johnathan/John from Parkway showed up I let him know my concerns. He assured me that the towing process would be smooth and hed take good care of the vehicle. He was very careful, extremely professional, and kind. He called and text updates to me, which I appreciated. I had to get my car towed a second time, and called them right away. I got the same great service from the receptionist. Definitely dont want to have my car towed again, but if I need to Ill call them. Excellent experience!
Great experience with Parkway! This company helped me tremendously after a terrible and unprofessional experience with 5 Star Towing/W.T. Grants Wrecker and Automotive Services. Parkway is cheaper than 5 Star Towing and much more professional/empathetic when you have unexpected vehicle issues. I will be using them first-and-foremost from now on.
They couldnt even put my car 8n the parking spot. And had to call someone else to do it. Very untrained employees
Called to see if they had any available tows and the lady who answered gave a slick remark “uh yes we tow everyday” clearly she doesn’t know what “available” means then proceeds to say “oh in like an hr or hr and a half” so that sounds like no one is available
I used them five times in the past year towing classic cars to the shop. They were flawless! So good, in fact, that I trusted them to tow a vehicle across the state. Great company, call them if you need them.
This company was the bestt, matt came and completed the job with no problem thanks again!!!
If your broke down on the side of the road on I -10 with your 350 work truck and a loaded 20 foot trailer, Call Parkway, Super nice guy with the right equipment came out and loaded us up on their roll back and towed the trailer with the same truck. 5 StarsThe inter cooler hose blew and was referred to Donalson Diesel Performance.Truck and trailer was delivered to the shop in Havana Fl and the guys had it going the next day. 5 Stars
Very happy with the service I received. Adam was very kind and helpful to me at a troubled time. Highly recommend.
Hey guys! I wanted to share my experience with y’all about these guys. They have nice equipment, my guy Matt is the man to get the job done. He showed up less than 20 minutes, and we where headed down the road to the dealer. Most of all they where very generous With the bill. If you are ever in the Tallahassee area I highly recommend these guys to be your tow and recovery guys. Shot out to Matt I appreciate the tow service.!!
Only place worth calling for a tow. Flatbed for 100 with great customer service when others charge 125 or more for a hook and chain.
Totally professional- inexpensive and POLITE-This company can TEACH these other Tow companies a THING OR TWO...Take notes BOYS- BC this COMPANY IS DOING THINGS RIGHT!
Needed to move two vehicles that had been siting for 5+ years, we did two separate tows because one was a truck and the other a low rider- but both drivers were extremely knowledgeable, kind, helpful and got the job done! Response time was quick even though Both vehicles had their issues (tires worn out, tires locking) but it was not trouble for either of the drivers- Travis aka Trey was our midnight tower and he was awesome, the Nissan sits less than 4 inches from the ground and he towed it liked a boss. I can only hope they continue to help people as efficiently as they did with us today- thanks again parkway!!
Very responsive. They have excellent employees and top notch equipment.
It was great dealing with them. Looking forward to doing business with then again..
Timely, friendly, and above and beyond service. Thanks again!!
The Best ❤️
I just meet one of the friendliest tow truck guys from Parkway Wrecker Tallahassee. Tim, the tow truck guy was very professional, informative and very Customer friendly when it came to service. I would recommend Parkway Wrecker Tallahassee to all of my friends and family. I gave them a 5 star rating for excellent customer service.
Its true every cloud has a silver lining. our GMC 3500 broke down, at 11pm. Thats an easy tow but we are pulling a 44ft 5th wheel RV and thats not. But AAA got Parkway Towing to tow us in. The dispatcher called and driver called to keep us up to date on arrival and make sure they came with right equipment. The drivers were 2 of the politics, professional caring and helpful I have ever dealt with. A+ company
Very respectful and professional. Did not take long to respond.
Parkway Towing is the best ever. Tim Colsom came out for me and my son and was very professional and did exactly what he said he could do. I recommend this tow company to everyone.
Always consistent service. Dispatch and drivers are on point and personable. Highly recommended.
Very professional company and driver. Not only was Donny very courteous and helpful, but he also told me about nearby mechanic shops and named one he prefers, since Im from out of town I dont know of any good or trustworthy places. The fee was unbelievably low, compared to one company wanting to charge me $200 to just come out. Luckily it was just a short distance that I needed to be towed but Donny was great with getting me back to my apartment in a safe manner. I will use this company again and most definitely will ask for Donny again
Tim Terry, God bless his obedience. Geico told me I would have to wait 45 min for a tow yet Tim saw the call when logging out for lunch. Rather than ignoring it, he took the dispatched information and literally rescued me from being stuck in the middle of the road. Great in all areas of service!
Great company run by amazing people. They really make sure to take the best care of your vehicle. Professional and courteous service. Highly recommend!
Excellent service, very professional.
Thank you so much. My recent experience with your company was awesome. Rate was very fair, service was timely, the driver called when he was on the way to the car, and additionally the driver was VERY friendly, smiled, and made me feel like he wanted me and my car taken care of. It was an excellent experience. Thank you.
The tower ruined the encasing that goes around my shifter in an attempt to get the vehicle into neutral. Instead of properly removing it, he basically ripped it out. Now the entire thing is free floating, and the piece that shows if the vehicle is in park, drive, reverse, etc. is pushed down and slanted. I will have to get the entire thing replaced. .EDIT: After seeing this review I was contacted by the company and they immediately took care of the damage. Very happy with the concern and customer service.
Nate was our driver. He was respectful and took great care in our vehicle. Highly recommend Parkway.
Price quoted was more than the price I ended up paying. Driver was courteous and efficient. Arrived quickly.
These guys are great! They were recommended to me by Danny Bs Wrecker Service who were trying to save me money since it was an in-town tow. Thats new - someone helping me save money - kudos to them too! From my very first contact by phone, they made a trying situation very easy. The Parkway rate was very fair, and their service was very professional. Tim, their driver (they have several) arrived ahead of time and did a superb job both loading and unloading my sons stricken car. I would not hesitate to use them again, and wholeheartedly recommend them to anyone else.
Stated I would have stay with the illegal park in the unauthorized handicapped space and pay.Not my rules; not my property!!!!
The staff was very helpful when I called. They got to my car in a very timely manner. My drivers name was Steve. He was very professional and nice. I highly recommend you use them if you need your car towed in Tallahassee!
Drove straight from West Texas all day and night going back home to the east coast of Florida. Pulled off i10 west of Tallahassee at 2:30 am to rest in the Pilot truck stop for a few hours to continue on and finish my trip back home. Went to start it back up and nothing.It was 40 degrees out and I had my 2 dogs with me . We were in a bad position. Called Geico who dispatched Parkway wrecker and within 30 min at 4:30 am on a Sunday Donny showed up. He is friendly and had me going in 5 minutes . Awesome service and driver.5 stars and beyond. Thank you guys!!
Friendly service. I’m a woman and I was stranded with a dead battery alone with my daughter. I was nervous to handle everything on my own but the guys were very friendly and worked hard. I felt safe. Thanks guys! You are programmed into my phone now.
You guys are amazing hands down.
This is the second time Ive used parkway over the years. Car broke down about 35 miles out of Tallahassee, I had to continue on my trip and and so called them the next day. They got my car within an hour of calling, The price was fair and the service excellent.
Tim colson is great. Goood business
I cant say enough good things about these guys. They moved a metal shed for me at a very reasonable rate, blocked it up and leveled it as well. Fast service. They said they could move up to a 12x32 building. Definately give them a call for a price quote!
Tim did an outstanding job for us today. He was very timely in in picking us up and very professional and personable in delivering us to the GMC dealership. Job well done.
We called them because another tow company recommended them. They told us about an hour, the tech showed up quicker than that. Not too expensive, very nice, and got the job done. I would definitely recommend them to anyone in need.
Great people and service. Wish all a very merry christmas
Adam worked fast and was very professional. Appreciate the excellent service.
My car broke down and I had to have my vehicle towed to a shop. Neil showed up and fixed my car, but then it broke again. He fixed it and followed me to the shop just so he could fix it one last time for me to turn the car off. Neil was so sweet and provided me with the best assistance. I’d definitely recommend this place rather than other tow shops. Thank you Neil from Parkway Towing!!
$60 anywhere inside capital circle... the best looking trucks in town and an A1 crew for all your tow needs
I used them one other time and was great no problem. Used them once more and it was triple price. I ask why and Because It Was Sunday Night and the guy had to wench it on and blah blah blah. When I as many work on Sunday we don’t get paid extra. Maybe the whole world should get paid extra. NOT HAPPY !!!
We hit a deer the other night on Orchard Pond road it was super dark and had to have our van towed and Geico said it could be an hour or more, then in just 10 Mins the brightest row truck I have ever seen rolled up. The driver Tim Colson was awesome he took time to talk to our kids and when they loaded in the truck they got to pull the air horn, that made their night! Tim you rock thanks for Making our night better with your amazing Customer Service and your smile, it is good to see someone who cares for people and truly loves what they do. Thank You!!!
I had to have my car towed last night. The driver Josh was great. Very professional and courteous. He introduced himself and shook my hand and explained what he was doing. Very pleasant experience given the circumstances.
Very reliable and personable. I’m from out of town and truck broke down beside the road at 8pm on a Sunday. Was there within 30 minutes and Tim the drive recommend an amazing repair shop to fix my truck. Tim even called me back the next day to make sure that i was happy with repair. Tim’s the man. Thank you
Nate my driver was a down to earth man . I from st Augustine and I got home from Tallahassee on Christmas eve thank you. Real good service. Thank you guys
Always does a great job and respects my vehicles as if they were their own. Best tow service around.
These guys are professionals. I called them around 10am one morning to see if they could recover a travel trailer I had bought that was in a tricky place. Within a couple hours they called and said that they could do it. Since I live out of town, I asked if they would tow it to their yard and I would pick it up the next day. They said sure. By the end of the day they called and told me I could come get my trailer the next day.When I arrived the next day I was impressed at the friendliness, caring and professionalism of the entire staff. I hope I never need a wrecker again, but if I do, I will look to Parkway Wrecker Service.
Had an unbelievable experience with Parkway towing. We broke down on the side of the interstate and Tim called us immediately and was on site in less than 20 min!! He was extremely nice and beyond professional. He drove us to the dealership and then offered to drive us a few miles to the airport so we didn’t have to uber to go rent a car! His tow truck was so clean and had so much room, I honestly couldn’t have imagined a better experience after having my car breakdown. Completely saved my entire weekend. THANK YOU TIM YOU ROCK!!
We recently used their service after breaking down on I 10 west of Tallahasse. Nate found us and we were pleased with the service. Definitely will always use this service if needed and will request Nate.
Best recker service in Tallahassee area
VARY helpfull
Well, they showed up promptly to tow my car. However, not only did the tow truck driver hit something while towing my car... he had the nerve to report that the damage was already there before he towed it. After I made my claim with my insurance company, Terri called me and told me they only hire the most honest drivers and I was just assuming that it was his fault. Then she proceeded to tell me that the driver reported that the damage was there before he towed my car. Well, thanks to Terri, I know for certain that he was responsible. I live on 10 acres on the outskirts of town. The car had been sitting for quite some time. So, the scratches and dent on passenger back fender really stands out next to all the pollen and paint that has been removed. I have full coverage insurance. If the damage had already been there, I would have made a claim. This is still ongoing, so well see what happens. Hopefully you guys discover the truth and fire that tow truck driver because he is far from honest. If Google would allow me to rate this zero stars, I would. Its a shame that honesty is so hard to come by.
Best customer service and willing to go the extra mile to make sure your job is to your satisfaction
Great guy that picked up my friends truck when we were involved in a auto accident. Mafe sure debree was out if the roadway
There is a Mr. Miller who did a wonderful job yesterday helping my boyfriend and I out with our Acura TL. I couldn’t have found anyone better. To top it off the gentleman gave us advice about the car that Universal Collision couldn’t even tell us!!! Great, fast and dependable service!!! I highly recommend Mr. Miller... Great Guy!
Had to tow 2 damaged cars from AVIS. Parkway Wrecker employees were great! Very professional service and good prices. Thank you for your awesome work!
Great
Twice these guys have saved the day for me. Amazing customer service and quick response! I highly recommend this company.
Great guys, never a bad experience
They had the proper equipment to tow my car and arrived prompt when they were called. George towed my car and he was very professional and took great care with my car. I would highly recommend them and I will be requesting them the next time I need a tow. Thank you very much.
These folks are outstanding! They towed my old truck to my mechanic on a flatbed tow truck because the tires were all sickly from sitting so long. I thought I had parked it in such a manner that it would be difficult, at best. Was I ever wrong?! This fellow maneuvered it from a precarious position in my yard, to his flatbed with what seemed to be minimal ease. And the best part was that in town towing only cost me $60! I highly recommend this company for anyone needing a tow!