James was great, on time and very knowledgeable. Quick turn around time and great communication.

Keith Lawson Co. took care of me like family. Simple as that. Adam O. is hands down the most friendly and knowledgeable technician I have ever come across and will be signing up for their yearly A/C maintenance. Adam was extremely professional and I found myself learning about the HVAC system as he was explaining how the mechanics worked.. I had a 4 year old A/C unit start short cycling no less than 24 hours ago that had a Nest Learning Thermostat connected that was the culprit. Being in FL and in 93 degree heat, not having the AC working properly was a big issue. They understood the urgency and came earlier than expected and switched out my Nest and tested everything. Im back to normal all thanks to Adam and Keith Lawson Co.

I had active leak under kitchen sink. Jacob arrived within an hour and was polite and professional. I have only lived in this house for a week and he was kind enough to explain how some of the plumbing worked and answered all my questions. Very good experience. Price was as I expected.

Kevin and Dillon did an excellent job and I am VERY pleased. Pleasant, polite, knowledgeable and took the time to explain and teach the system to me. I’m a repeat customer and this experience makes me want to use Keith Lawson again!

I loved work detail this company gets..

Love this company. Such sweet women in the office and the workers are so nice and extremely helpful.

Excellent Service and Follow up. Highly Recommended.

I cant say enough good things about KLS. When Ive needed them, theyve been prompt and professional. They diagnosed the issues with my HVAC unit and fixed them quickly.

They kept me informed on when to expect them. Arrived when they said they would. Estimated the job. Did the work in short order, and I was on my way. I cant think of a single thing I could have asked them to do better other than do it all for free. Top marks all around!!

I really appreciate the attentiveness to the current pandemic; the schedulers asked if there was anyone who was ill in the home, and the plumber wore a mask the entire time. I also appreciate the prompt service and notifying me when the plumber was en route. Thank you for taking care of our plumbing concern so quickly!

Spoke with Donnie in the Office. VERY RUDE, claiming all I wanted was money out of them. Who talked over me and would not listen to my grievance. I was told there was no one else to whom l can speak, no one is his supervisor.My complaint is Lawson takes advantage of seniors. After the plumber made a 15 min assessment, 15 min trip to Ace hardware, actually working on the plumbing 10-15 min it took him 15 min to write the bill. Running theclock to an hour. Charge is $85.00 just to come out and $100.00 an hour. Not even 1 hour work is $185.00. No matter what you are told over the phone.

I had a guy cone out to look and give me an estimate. He was very nice. But he never sent the email with the estimate. I called a week or so later the front desk staff was friendly and helpful. She theyd have him send over the estimate, never happened. I called a few weeks later and again,very friendly staff but they couldnt find any record of the guy coming out to even see the place. So now Im waiting for a call back.

Technician was prompt, professional and efficient. He was also able to answer my questions about my AC system and possible changes. I’ve always been pleased with Keith Lawson services.Joshua was able to come to do some plumbing work the same day I called. He was professional, courteous and even handled a little unexpected work with no problem.

Good Afternoon, I have been in search for a great plumbing company and I finally called Keith Lawson, Mr. Daniel came out to check the leak in my kitchen. Mr. Daniel replaced the faucets and everything is great. Thanks again and looking forward to working with your company again.

Nate is an outstanding technician. He thoroughly examined our heating and AC units; took extra care in being sure the units were serviced properly; and provided us with recommendations to keep our system running at peak performance. He is a pleasure to work with.

Josh did a great job. Was timely, worked efficiently, and fixed the problem. We especially appreciate that he called to let us know when to expect him.

Kevin Scruggs perform the best service I’ve ever had and he went beyond and above to make sure he fixed my problem. He is the best and I recommend if you use this service to ask for him in particular lol but I’m so serious. Thank you so much Kevin 😄

Never recd a call back.

5 stars for the service tech (John) who performed the service on my HVAC unit. He confirmed the blower module was bad and replaced the blower motor in the air handler in short order. He arrived at 12:10 pm and I received the invoice and the debit card receipt by email after completion at 1:20 pm. An hour and 10 minutes later! That was awesome!However, Im not so generous with with the appointment process and their billing practices. I was told when making the appointment there would be an $85 diagnosis fee, but if the service was performed there would be an hourly labor charge of $85.00 and the diagnosis fee would be waived.So when the invoice charge was $330.00 I called the office and was told their hourly labor charge was $165.00. She looked up the invoice and confirmed I was charged for 2 hours labor. I asked her why the man I made the appointment with said their labor charge was $85.00 an hour and all I got was thats not right. Where I come from you take people at their word, but then again...Im not from Tallahassee. Oh, and do you think its fair to charge for another hour of labor...for 10 minutes work?Thanks John for the quality work.

I hired Keith Lawson for a shower renovation. While the quality of the work is fine, the communication is extremely frustrating. They do not let you call and speak with the plumber directly, which results in miscommunication. If you call, you can only leave a message to the receptionist to be passed along to the plumber when back from the field. That leaves all communication to happen over email, which did not work well. For example, I tried several times to confirm with the plumber the correct fixtures, and he showed up to install the wrong ones. It was also really hard to get him to answer all my questions over email (many were ignored). Even just establishing a date and time to finish installing the trim was a convoluted and trying process.Also they will just install everything standard even if it makes no sense, so you need to be there to walk them through how high to install the shower head, etc. Maybe this is the norm for plumbers but it seemed like something that should have been confirmed with me prior to installation so I wouldnt have had to have them redo it. Same thing with the fixtures; I only found out they had bought the wrong ones because I asked to see them during the installation process. The work order they drew up for me was very vague and if you use them I recommend you make them be very explicit (model number, etc).I wont be using them for my next plumbing job.

Josh is highly professional. Replacing a hot water heater and shower controls in a 1950s house is not the easiest job. Worked hard all day, cleaned everything up, got it done!

Bruce went the distance to provide excellent service, not only determining the system problem which was covered under warranty but also by explaining in detail what the problem was determined to be. He then waited to ensure the cooling system was working properly before leaving my property, I couldn’t be more pleased with the service call today & Happy I selected KLS for a relatively new unit,Thank you Bruce,Donnie Watts

Answered all questions and was very professional.

I called Keith Lawson about water leaking out from under the foundation of my house. Mike Hayes and his crew quickly identified the exact location of the leak and were able to fix it within a day. While on the job, they also identified and fixed a problem with my water pressure. Their swift action and attention to detail potentially saved me thousands of dollars of damage to my house. Thank you Keith Lawson!

Bruce Rowan was a superb technician. Had to clear from around unit to work on it, did so without a bit of complaint. Very personable and a pleasure to have him do our maintenance service.

My plumber was polite, neat and effective. I am very happy with my Keith Lawson contract and all of the services I have received.

Used the online chat system at night to schedule a call back the next day for a leak under the kitchen sink. Worked perfectly and a service tech was there before lunch. Another good experience with KLS.

Daniel was very thorough and professional. He demonstrated a knowledge of the systems and potential issues. Thank you.

Service quick and prompt. Alex the service tech was knowledgeable and did a great job. Very considerate in answering questions and explaining the service details.

Have paid this company nearly $20,000 over the years for HVAC units, including regular costly inspections to maintain warranties. Had new upstairs unit installed this week and it did not take 24 hours before was getting dunning phone call demanding immediate payment. I cant recall any local company so poorly behaved, including electricians, plumbers, lawn care people, etc. It is perfectly routine to be billed and then send payment. Very shabby operation.

AC would stop working or room temperature was significantly higher than thermostat. First service rep immediately decided it was the compressor capacitor and replaced. Assured me that he had completely checked the system. Stopped again that night. Friday night of course. Called next day told would be almost double rate if it could not be proved that it was a defective part. Sweated through the weekend. Next service rep decided that it was the connector board. $285 for a $ 40 part. Stopped again that same night. Assured that he thoroughly checked the entire system including freon, fan, air leaks, etc.Was underwhelmed with the thoroughness, demonstrated knowledge and apparent honesty of either of the two service personnel. Both young and seemed inexperienced. Was dissapointed with the customer service by the company to resolve the issue.Finally resolved after a similar experience with a second company by a third contractor.

Joshua a consummate professional. He arrived on time, had everything he needed. He went right to work. He was courteous and efficient!

Thanks to technician Mike who made it to my home the day before hurricane Michael to change the capacitor of my AC unit so we could have the AC running again. Many thanks to Manager Mat on assisting for making the appointment. too. Great service and great company!

Nate McKenzie and KLS have been serving my family for years on end. Theres a certain comfort you feel knowing Nate is pulling up in your driveway. Five Stars!!

If I could pick zero stars I would. They completely screwed my grandmother over. Said they replaced parts that they didnt & charged her $200 for 30 minutes of labor (no parts were replaced). Total scam.

At 8:30 pm tonight, both of our bathrooms started to flood! Thanks to Lee Barnes, we’re going to sleep with the problem 100% fixed! Both Lee and the gentleman who initially answered the after hours line were very professional while I was starting to panic! Thank you for the quick response and your extensive knowledge! I will definitely be recommending you to my neighbors and friends!!

Amazing honest company . After being lied to and scamed by two other companies in town these people truthfully told me the real issue and saved me hundreds . Thankful for their honesty

Stay away from Keith Lawson Services!!!The worst company I have ever dealt with! I do not ever even write reviews but this experience has led me to write one. Their service is a joke. Cost me $1000 on repairs due to a mistake done by their service person. The service team themselves were pleasant to work with, but the management is horrible. They cant take responsibility for their mistakes. After $1000 in repairs for which I paid, the company wanted an additional $460 in services that were done due to their mistakes. The service manager will deflect any and all mistakes as negligible and that basically the unit is at fault.Do your research and find a company that looks out for your interest as opposed to their profit margins (I understand this is a business and business cant be viable without profit but give me a break). I also asked for a quote to install a new HVAC system which was $800 more than any other companys quote for the same unit plus they wanted an additional $1500 in repairs caused by then to take the old unit out, which all other companies included in their quote essentially asking $2000 over every other companys quote.

Our service man, John, was very knowledgeable. He gave me straight forward answers and did not push services, but laid out my options and let me decide.

We had a clogged pipe that was causing our laundry room to flood. They sent Michael Hayes out and he got there quicker than promised, took care of the problem, talked to me about how to prevent it, and was just overall amazing. I just moved and after dealing with contractors who show up when they want to and do what they want, this was a huge relief and breath of fresh air.No.offense, but to the people complaining about the trip charges and whatnot, remember, these folks are running a business, not a charity.

Theyve been here twice, actually 3 times now. Ac still doesnt work. Still claiming they dont know why or its our fault. Shady..

Thank you Keith Lawson for the SPEEDY response and fair pricing for my mothers outside leaking pipe. You get 5 stars from us all today! Proud to do business with a long standing company in Tallahassee. Keep up the GREAT work!

Mike is our guy. This is a great company to deal with. Easy to make appts., confirmation to my phone helps me greatly, and the work has been very good.

Nate is absolutely the best service tech in North Florida. I dont want anyone else to service my units but Nate. God bless

Where are zero stars when you really need it? Best of Tallahassee on their website LOL!! Who makes that stuff up? This place is a joke, please dont waste your time. They charge $85 to give you an estimate and wont give one over the phone to install a water heater. If you call around MOST places that are legit and not trying to rip you off WILL give you a general idea of how much without charging you to come out and look at it for a fee. In addition to that, they have a very rude woman answering the phone, and when asked questions about the water heater, all she could say was that shes not a plumber, and repeated that statement in a very rude way with any plumbing related questions and to put icing on the cake the woman hung up on me!!! Apparently the RUDE woman has been employed there for a long time according to the reviews below, they kept her on regardless. Shows you how much they care about customers feedback. Avoid at all costs, this is not how you run a business.

I contacted Keith Lawson Company via online chat session. Tristan C., the live specialist took my information about one of my a toilets making an unusual sound and having constant trickle of water into the bowl. He messaged that he would have someone from Keith Lawson give me a call for further assistance. I later received a call from Matt who I again informed of the problem that I was having with my toilet. I asked about fees and was told there was $84.95 fee to have the problem diagnosed and that fee would be applied to the service provided if I proceeded with the repair. Within the next hour(much to my delight) Josh arrived to diagnose the problem with my toilet. He tells me that he thinks there is a problem with the flapper and he would change that out and if that didnt fix the problem he would change out the flush valve. I mentioned to Josh that if the problem was just the flapper that was something I could change myself and I was sorry to waste his time for coming out for something so simple. Josh however, proceeded with replacing the flapper without mentioning the estimate for the cost of the repair. When finished with the repair Josh presented the total cost and I was livid. I didnt mind paying the diagnostic fee but $75 to replace a flapper is ridiculous. I complained to Josh about that fee and he stated the company didnt have a fee for just a flapper repair and because he didnt have to change the flush valve he would take a $1 or 2(?) off the cost of the flapper. He also stated he should have given and estimate for the cost of the repair but he sometimes forgets to do it. He apologized for the miscommunication but I was still on the hook for the additional $75. I paid the service fee and I then contacted Shelby at Keith Lawson and requested to speak with a manager. I was told they were unavailable and she would have the manger return my call. I never received a call so I called again and spoke with Ann. I explained to her my issue and she transferred the call to Matt. I explained the above to Matt. He stated he had a busy day as to why he didnt return my call and he would relay my complaint over to his(Joshs) supervisor. He also informed me that Josh should have given me an estimate before performing any repairs as it was company policy.

Nate is an excellent technician. I hired him to come in an inspect our system after another company had performed questionable, erratic service. Nate detailed multiple problems with that work, shows me the mistakes, then fixed them. The system is cleaner and better functioning than it has been in some time. I signed up for Lawsons Red Carpet Service.

Bruce was very knowledgeable, informative, and did tune up in a timely manner. Would highly recommend.

I would HIGHLY recommend Keith Lawson if you are in need of of an AC system. They recently replaced mine and the staff and service techs went above and beyond to make sure I had a great experience. True professionals - treated my home with respect and care as if it were their own. Love my new system - love the Keith Lawson Team!

My Mother was having plumbing problems, Joshua Holden ( the sevice technician that responded) very patiently explained to my Mom (93) what the problem was ( he had to explain several times as shes hard of hearing and forgets in 5 minutes what you just told her!) and had it fixed in no time. I was very pleased with not only the service and price, but very pleased with the understanding this young man showed to an elderly woman! If she has any more problems, I will ask for him specifically to come out! Great job Joshua, and thank you again!!

Professional, efficient, polite, knowledgable, honest and absolutely FANTASTIC. On time. Answered ALL my questions. I will continue to use KLS without hesitation.

Michael did a great job from being on time to completion of our job. Thank you for a job well done!

I have been impressed working with the staff at Keith Lawson. They made an error and then owned up to the mistake and have went above and beyond to fix the issue and gain the business back.

We have been customers for 19+y Semi-annual inspections have preserved the equipment. Technicians are always friendly and helpful. The dual heat pump system in the home lasted more than 15 years. When it needed to be replaced the newer equipment allowed us to move to a single heat pump so our operating costs and annual maintenance costs have gone down. From design to installation to work site cleanup it has been a great experience. We will be sticking with this company for the long term.

Great company. They treat their customers as the most important part of their business.

Michael was very professional, knowledgeable, efficient, and complete. I am very happy with the great service!

Asked how much to put in a dishwasher. Told us the hourly rate was $89 over the phone but when tech got here, he said hourly rate was $200 and hed charge $400 to put in dishwasher. Way more than phone estimate. Dont trust them. The Google Users below who rated Lawson with 5 stars must work for the Lawson company.

I listen to my husband everyday he come home from work ... About Kieth Lawson company.... He really liked working with you......

I do not recommend this company. We had an on demand hot water heat installed in our home and were not getting hot water in most of the house. Finally, after three plumbers on separate visits failed to find the problem and told me it was my imagination, the fourth very experienced plumber realized that not one of the previous workers ever noticed that the switch that pumps hot water through the house was not turned on. It was during this fourth visit when I asked for a different plumber to check the system out that the problem was solved. He called the company that made the unit and they told him to turn up the power on the pump. He then realized that no one had turned on the pump.

Bruce was thorough and efficient and professional. I couldn’t ask for more in a technician.

Bruce is professional, timely and solved my AC issue. I highly recommend him for all your HVAC needs.

Called and set an appointment to have our fan motor replaced and was quoted by the person who answered phone that charge would be $85.00 per hour and no diagnostics fee or coming out fee. When he got here is was 12:10 pm, and left at 1:20, we had the fan motor from our old system and we used that. They charged $330.00 for not even an hour. Found out that the $85.00 per hour was a fat lie, as the tech said AFTER he was done and made the bill, it was a charge of $65.00 to come out, and $165.00 per hour! I would NOT recommend this company to anyone needing an A/C service. After the lies and overcharge, they didnt even try to make it right! Oh well it seems they said in so many words, just well whoever was answering phone was wrong. Well, why are they letting this person answer calls???????????????? NO, will NEVER use these people again and Im spreading the word on this all over Facebook and Twitter. I want the public to know what kind of rip off and liars company this is

Mark from Keith Lawson came out and he was excellent! We had a complicated issue with our unit and he stuck with it until he was able to locate and repair the problem. He was super friendly and very helpful!

My heat was out when I got home last night and it was 58 degrees inside. Keith Lawson sent a guy out first thing this morning. Mark K. fixed it within a half hour so I was able to make it into work without losing much time Excellent job, KLS!!!

Awesome and fast. The don’t take you to the cleaners. Very fair.

Service was prompt and professional. Accurate diagnosis and worked hard to fix the issue. Thanks.

Our service technician, Daniel Boydston was prompt, courteous and knowledgeable. We always can count on Keith Lawson for great service!

Tim Colvin, a plumber with Keith Lawson, delivered excellent customer service last week. Before the job, Tim gave me a free estimate, which I found to be fairly priced (I also received two additional competitors bids). He did an excellent job installing a new water heater at my residence. I highly recommend Keith Lawson Plumbers, especially Tim!

Prices are high but service is great.

Rex was very good at explaining everything we needed to know and a nice guy.

Fast service. Reliable work.

On time. Wore shoe covers and left no mess.

Always punctual and honest. Do a great job!

So over this company. They NEVER show up on time, they take forever to get the work done, probably because half the people they send out dont know what they are doing and I always deal with rude people on the phone. Maybe if I call in with an emergency they will show up since that is their excuse for why they dont make it to appointments!

Bruce is very thorough, attentive courteous. It was a pleasure to have him do our service today.

The Keith Lawson folks always treat us right by providing top notch service and great prices. Weve used them for 20 years and will continue to. Mr. Hightower came out to service our AC unit and he was exceptional. Request Mr. Hightower for your next job. Thank you Keith Lawson!

No matter the problem I needed solving, they had a solution and Nate was my go to person, full of knowledge!From a/c, plumbing to even helping when I didn’t know who else to call with our business needs, they knew who to call. From your home to your business, they had us covered, thanks Nate!Bruce came out today for my six months maintena, replaced a small part that wa stating to give my unit some issues and cleaned it up nicely. Great customer service as always.

The service techs were friendly and neat.They explained the problem and offered solutions. Made sure everything worked, and cleaned up before leaving.

Polite as always. Has to return when attic is not sweltering to check air handler.

John and team were very professional and honest.

Quick response and repair time. Super polite and knowledgeable technicians.

Always fantastic and prompt service!

Nice respectful people!

The guys who answer the phone are rude and cut you off, they dont put in your order correctly, I have been waiting since June for them to come screw a simple piece back on and am waiting again today only to get a call that they not coming until tomorrow. They charged me for the service call and tried to screw me over with an outrageous bill for an AC repair. So I went to my repair man who charged me 250 for what they were trying to charge me 900 dollars for. Make sure you review the AC unit you get from them. They intentionally will install an ac unit that is known to have alot of issues so they can come back and charge you for repairs... Buyer Beware!!! Update, a guy came out this morning with an attitude and tried to charge me 160 to put a clip back on an ac wire. These guys are scammers,I paid them 80 dollars the 1st time and they forgot to do it and now trying to charge me again... I can guarantee that whatever price they quote you it is a scam and you can find someone less expensive to do the same work. Update spoke to a manager named Matt who did not honor them coming back out for free but rather told me they would apply my 80bdollar credit, I took off work again only to have Matt call me when Daniel was on the way to say they were charging me the full amount... buyer beware these people are running a scam operation to make money off of consumers.

We had an especially challenging gas leak stemming from the exterior of our house. Tim from Keith Lawson Services did an amazing job and put an incredible amount of effort into saving our brick wall. We would highly recommend him.

Keith Lawson does a great job and is very professional. In the last year we called on Keith Lawson to service our HVAC, repair plumbing and service our sewer system. Each time we were very pleased with their response time, the quality of the repair work was great and all the technicians were friendly and professional. I would highly recommend Keith Lawson for your HVAC and plumbing needs. What set this company apart, in my opinion, is no hidden cost, everything is explained and what you pay in the end is what you expected or less.

The best pros in the business. Absolutely great people.

Provided notification & arrived on time. Knowledgeable & courteous.

We hired Keith Lawson to do our water heater and the AC repair. The tech came out and gave an estimate of for the gas water heater which we thought was high but he said it would take them 7-8 hours (since it was in a tight space and needed some rework). We thought the estimate was reasonable for the amount of work. However when the work was actually done, it took them 2 hours so they basically lied about how long it would take and still charged us the full amount. Also they didnt remove the old water heater.Now, the AC tech comes out and says it will cost $400 to refill freon. He does not do any other kind of tune up or cleaning and charges us $85 for the visit. We hired another company and they did tune up and refill for the freon for $200. They also said if we just refill the freon from next time it would only cost us $120.Talk about over charging customers and giving horrible estimates - Kieth Lawson & Co. has that part down to the science. Please, please beware and ask around before you go hire these people.I DO NOT RECOMMEND THEM! BEWARE!

Great local company with honest fair pricing. They helped us get the max life out of our system.

We hired them for a HVAC unit. We got 3 estimates. Keith Lawson was the lowest priced. They did a good job.

They came sooner than expected (nice!) and fixed the immediate problem.

Thanks, KLS! Technicians Elvin(dont have his last name) and John Hagen were highly competent and explained everything wrong with my AC clearly. I decided to get a replacement unit from Keith Lawson Services and will be adding Red Carpet Service plan on this new unit. We already have the Red Carpet Service on our primary residence and have benefited from the service and discounts provided. Have been in Tallahassee for 48 yrs and have had many different experiences with AC repair and will be keeping our service with Keith Lawson! Thanks, yall! Or All Yall, as we say in the south. :) This is Nicole McKinnie, btw! Not sure why my name isnt listed on the review. p.s. Can we have those FSU/Clemson tix? :)

Great atmosphere and polite staff.

Everyone from Keith Lawson was amazing from the people on the phone to Josh who came to our house.

John Hagen is very knowledgeable and thorough.

I would give them 0 stars but I cant. I write this as a warning. This company does not honor their warranties and gives a lot of misdirection to justify why they do so.Good service companies put the customer first.Almost 3 weeks ago, my HVAC unit stopped working on a Saturday. We called Keith Lawson Services tge next day because this unit is under a 10 year labor/parts warranty. Is a brand new system. The dispatcher told me if there was an issue with a part in the unit then I would not incurr a fee. The technician cspent 1hour and change fixing the unit. At the end of that time, he told us that there was nothing wrong with the unit that the fan boards had lost power, and he re-started it and everything should be fine. He charged us the overtime fee because, according to him, he couldnt find anything wrong with the unit (parts) and that he had to charge us. So we gave him a check. Before he left we asked how can we troubleshoot so next time we dont have to call, this tech says, to turn off the unit at the breaker and wait 5 min. The brand new unit took all day to warm up to 69 F. And this tech tells us there is nothing wrong. We did not call them again because We didnt want to get the same tech that was on call. I should mention that my husband did follow this advice a couple of times that night and no dice. That is the quality advice we got from a technician with Keith Lawson Company on how to fix a brand-new HVAC unit. This technician writes on his report that the fan turned on and is pulling normal amps of 1.3.The next day, we called Keith Lawson Company again. We received several apologies and got another tech that has 20plus years of experience to look at the unit. The 2nd tech spends a total of 15 minutes testing the wires and diagnoses the unit with a bad motor not pulling enough amps. He writes on his report “found condenser motor pulling 1.9 amps with fla rating at 1.3 amps”. He gets in his truck finds out where a replacement is. 2 days later we get the unit fixed and working properly. This is the same unit that was working properly according to tech #1 on Sunday but somehow is not working fine on Monday. The unit warmed up to 72 degrees in less than 2 hrs.Do you still wonder why Im writing this review? since so far it looks like they fix their own mistake? Well Im still waiting to get my $259.95 check refunded from them. I finally called them this week and they called me back today (two days later), and the customer service manager tried to convince that in spite not getting a correct diagnosis (that would have voided any labor costs) on Sunday that although it was their mistake I still was responsible to pay so I would only get refunded less than half my money (42% to be exact). They are keeping the rest because, thats right you guessed it, the first technician spent 1 hr. at my house doing everything under the sun but fixing my unit. They rather keep part of my money unjustly, instead of trying to keep the CUSTOMER who considerably spends more on a yearly basis on services/checkups with them. That is fine.Next time I’ll let my HVAC unit know to mind the day it decides to take a break. Does anyone here know how to swindle? Keith Lawson Company in my opinion sure does, and they can swindle their way to 2018! I say cheers to that! Great customer service!

Just today, had one of your Technitions, Tim Colvin, perform a Water Heater flush on our two (2) Rinnais units. I was very impressed by Mr. Colvins Professionalism, Courteousness, and Efficiency. It was a pleasure dealing with Mr. Colvin! I will certainly recommend Kieth Lawson Services to my friends, and especially Mr. Colvin.

Great service and very prompt and courteous!

Of course this place is great! I work here! :-)