Really happy with the service we experienced with Advanced Air Care Heating and Cooling. Having your AC stop working in late August in Florida is definitely not fun, but they were able to assist us day-of and came out around 30 minutes from when we initially called. Jimmy was really kind - he explained everything very thoroughly and provided us excellent service. I’m grateful for this business
Called this company after 7pm because AC stopped working in the evening of a hot summer day. The person who answered the phone was very courteous and professional. Unlike some other AC repair companies I had called, the technician, Chris, actually called back right away. Came to my house after 8pm and worked on the AC till it got fixed. He was not rushed at all, very professional, took time to explain things well. Overall, a great experience. Will definitely use this company in the future.
As a long time Tallahassee resident, I have used numerous AC companies in the past. I came across this company by accident. This is the only company you need to call. Best prices, quick service, and friendly staff. Family owned, and they care about their customers. Mother and hairdresser got new units and I had service on my Trane.
Called for a diagnostic of my mini-split system. Everyone I spoke to was very knowledgeable, professional, and friendly. Jimmy was very honest and clear when explaining his diagnosis of the issues with the system. I would highly recommend these guys without question. 5 stars all the way.
Very knowledgeable and professional. A great family-owned business.
Mandy, Chris and Brandon were instrumental in getting my air conditioning working within two hours of my initial call…on a Friday…in the middle of July! Brandon is an exceptional technician/employee – informative, professional, customer-friendly, honest, hard-working, and even had a treat for my neighbor’s dog while we were near his “territory” at the outside unit. A/C was repaired in the most minimal and cost-effective manner, and without any hard- or up-sell. Highly recommend!
These guys are awesome when it comes to a good, responsive A/C company that can help you when you need it in a timely manner. Jimmy and his wife are awesome folks and are honest workers who dont beat around the bush.
We had Jimmy come out for our one of our residents compressors and did an amazing Job! So quick and personable. Guys like him make Advanced a great company to work with!
The service technician arrived at the arranged time. A complete check of the A/C system was performed. The technician was very professional and left no mess. It was obvious during discussions the technician took pride in his work. I have signed up for them to service my A/C unit twice a year now. Would highly recommend.
My husband and I called this company to handle maintenance for the AC unit at our new house. Their technician Chris was very professional and was able to replace a part going bad in our unit before it could fail and cause an AC outage, something we all want to avoid during a Tallahassee summer. Fantastic service, very happy we decided to call them!
Brandon did a fantastic job of repairing my A/C! He was timely, professional and friendly. He quickly diagnosed the problem and replaced the part. He continued to monitor the system for any other issues. Such a relief on a hot Friday in July. I will definitely be using this company for all of my air conditioning needs.
Heat of the summer and they were able to come out day of to address our issue! Jimmy and his team are professional and provide a quick and reliable service. I live in Southwood and would recommend them as your AC provider.
The Advance Air and A/C team is phenomenal. Chris installed a new air conditioning unit for us above our garage. Jimmy came out for a service call at very short notice to check out A/C unit ahead of guests getting to our home. Our A/C was acting up, and he solved the problem in the same appointment. Their professionalism and communication cannot be matched. Each time that I work with the team, they go above and beyond to resolve any issues and come up with innovative solutions to unique problems. I couldn’t recommend Advance Air and A/C enough.
Wonderful service! Work was done quickly and efficiently. Jimmy Kelly, was proffesional, helpful and friendly we will be using thiscompany again for or future Ac needs.
Completely unexpected same day service and very knowledgeable technicians. Fair pricing. Would recommend.
We needed our new air unit serviced. Mr Jimmy Kelly came and repaired our unit. He was professional and nice. We are happy with the service we have received with Advance Air Care.
I highly recommend using Advance Air Care for your installation needs. Kris was very professional, helpful, and informative. He was the main reason why I chose to use this company. The installation rate was economical in respect to a new unit. 😊 I had a question about my recent installation and Kris immediately came out to handle it. The installers were also friendly, professional, and came to my home on time. I will use Advance Air Care for all of my future A/C needs.Erica T.
Jimmy was wonderful! Friendly, showed up in a timely manner, and got the job done fast!! 11/10 recommend
Called on a Sunday for an emergency repair. I called three others as well. Advanced was the only response. He arrived pretty quick. Unfortunately unable to repair due to needed parts. Would try them again.
Showed up super quickly, cleaned our coil even though that wasn’t part of the repair, and fixed our broken AC in 30 minutes.
HIGHLY RECOMMEND this company. Customer service is the best! I called with a concern not knowing where to start explaining our issue. Kris was very helpful explaining what we may be experiencing and we made an appointment for next day services. The technician Brandon called ahead of time and was very professional. We are very pleased and will continue our services with Advanced Air Care. Thank you so much.
Advanced Air is different from the other HVAC businesses in the area. My tech was Kris. He was very professional and down to earth. Not pushy at all. He listened to everything I had to say and answered all my questions. Of all the times Ive used Advanced Air, they have never pushed anything on me to buy or beat around the bush with any issues that my system had. They are friendly and straightforward. You will not be disappointed with Advanced Air. Im a happy customer!
Prompt and friendly service. Came to fix the AC within one hour of the call.
Great Experience the tech was out on time and completed everything perfectly. Answered all my concerns before the job as well. Definitely recommend.
I called Advanced Air because of all the positive reviews. Really wanted this to be my company to take care of my HVAC issue. I called and Chris came out promptly and diagnosed that indeed my split system was dead. Said they would get back to me with prices on repair or a new system. And that was it. I was never contacted again. I even called the office again 2 weeks later to see how the quote was going. Was told they had tried to contact me but had the wrong phone number. Find that hard to believe since Chris called me for the service visit and it was on the receipt. I left my number and waited. Still no contact. So Ive moved on to other companies which were just as prompt to visit and have given me quotes for service. Cant really rate their installs or other services but responsiveness and attentiveness is severely lacking. Really wish this experience had worked out better.
James did an awesome job of figuring out the problem, and taking the time to get it fixed right. Staff is always friendly and professional.
Advance Air Care service was wonderful! They were timely and professional. Chris was determined to find the cause of my AC issue and was able to resolve it! Thank you for your time and service and look forward to continued business in the future!
Advanced Air Care has done our HVAC maintenance for 6 years. The technicians are always friendly and professional. They explain everything they are going to do as they go. It is a pleasure doing business with them.
If I could give negative stars I would. They charged me $500 to fill up a leaking unit while the part was going to take a couple of days to arrive. The $500 of coolant leaked out in just a couple of hours. The technician obviously didnt know any better nor did he run any test to determine if filling the system was a good idea. Management was a joke when I attempted to work something out with them. I will never trust this company again.
Jeff from Advanced Air Care Heating and Cooling was amazing! He was incredibly professional in demonstrating our heating/cooling system in our new home and with the installation of a new smart thermostat. We will definitely be using Advanced Air Care Heating and Cooling for all of our heating and cooling needs. Thank you!
The technician Chris was very knowledgeable & helpful. He took the time to explain everything that was going on with my system & repaired it the same day he came out.
Great team and very reliable! So this is not my first review for Advanced Air but I just have to give another five star rating because these guys are always on the ball and act swiftly when we need them. Had a problem with our A/C unit and Chris was amazing! He showed up promptly, ordered the necessary parts, and did the repair quickly and efficiently. Thank you Advanced Air and thank you Chris!! Highly recommend!
I had a minor issue. Called, and Jeff was out within 30 minutes (happened to be in the area). He found the issue, fixed it, and was gone 30 minutes later. He was very professional also. Thank you for good service!
WONDERFUL WONDERFUL Team. Highly recommend. Dot.com
We moved into a new house and our daughters room was very hot, despite the 2 bedrooms in the same hall being nice and cold. Brandon and the team were able to easily diagnosis the problem and a few days later, they installed a new zone system and added another vent. Left the house clean as well. My daughter is so happy with he room being so comfortable. Thanks for all the great work guys!
Very professional and responsive. I look forward to working with this company again in the future.
The 2 guys that came out and replaced our HVAC system were extremely professional and courteous. They were very efficient in installing the system and had it completed in no time. We will definitely be using them again and telling all of our friends and family about their great service!
Advanced is always there when we need them and does excellent work.
Superior customer service! Excellent prices! Prompt service! I can’t express enough how helpful the folks are at this establishment. While many folks are all about money this company is all about providing their costumers with the best service possible. Their prices are fair and reasonable and the quality of work they provide is top notch!
Chris did a great job. He explained everything he did in detail. Our new thermostat looks great and our AC is in great shape. Will definitely use this company again. Thanks
Showed up to help my grandpa. Very respectful and informative. Definitely reccomend using their services
This is the second time they’ve helped with an AC issue, once at my old house and now at the new one. They are fair, honest and professional. They also take the time to explain and educate, so as to avoid future issues, which I really appreciate. Will definitely call continue to give them my business!
We had our AC checked out in less than 24 hours after we called! Very fast and very professional. Everything was explained to you in great detail. Very knowledgeable. We are cool as cucumbers now 😊
My AC broke during 100 degree weather and the guys at Advanced Air Care were so nice and attentive to help even in short notice! They came out and checked my unit shortly after I called, despite them being very busy. My unit had to be completely replaced and was going to take a few days to get a new one shipped in. these nice gentlemen brought me a portable window unit free of charge and set it up for me so I could have some type of air during the horrible hot weather. They installed my new unit as soon as possible and did a flawless job. I really appreciate and recommend the honest and hard workers at Advanced Air Care!! Thank you!
AC was intermittently not working. Had repairman out before noon to fix the problem. Great customer service from beginning to end.
Chris and the Advanced Air Care team took great care of us. Chris took the extra time to check the manufacturers warranty for our system and saved us hundreds of dollars. In addition, their response time is amazing and their employees (Brandon) took time to answer my questions. We will continue to utilize their services and recommend this company to others!
Awesome service from Chris! He was on location within the hour. Quickly diagnosed the problem and fix it. Thanks Chris!
Advanced Air Care was prompt and did a very thorough job of cleaning out my ancient AC which was leaking into my house. I love that it didnt take the whole window of time for the tech to get here. Will definitely use them again.
This place is terrible!! They are rude, unprofessional and only care about getting your money. He came out, told me he had NO IDEA what was wrong... and STILL CHARGED ME FOR THE CALL!!! And even tho I CALLED at 9 AM THEY didnt get there until 7 PM...and charged me EXTRA because it was an after hours call!!! I ended up calling Barineau. Should have called them first. They found the problem quickly (ants in the circuitry) and fixed it. Shouldve called them FIRST!!!
25+ years of nothing but first class service for both of my houses. Great family run business! I wish all of my service vendors were just like Air Care.
Brandon was very quick and professional. I appreciate his respect for social distancing during COVID19 on an inside my business repair.
For years, we have had an established relationship with the company who had installed and maintained our a/c unit. However, we needed immediate service and the company was unable meet our need. We called Advanced Air Tallahassee (who had established a location near our home some months ago) and they responded within the hour. The technician was pleasant, polite, knowledgeable of his craft and focused on restoring our services. He quickly diagnosed the problem and had our system up and running in a very short time. The price was reasonable and I was able to pay with my credit card. I could not have asked for a better experience.Thank you Advanced Air Care Heating and Cooling, youre my new a/c company and good neighbor!
Great service! They were kind helpful and extremely quick. Were even able to do same day service which helped me out being a property manager for multiple locations! Highly recommend.
Guys came out and was very prompt, Very professional and polite. Explained everything needed to operate our new package unit. Advanced Air Care is your one call and they do all. Highly Recommend Company.
Chris was quick to respond to my AC that had froze over. He setu an early morning appointment, had the tech come out. Diagnosed the issue with dirty coils. Tech also checked duct work, and freon level. Cleaned the coils really good.AC is now blowing cold and keeping us cool again from this Florida heat!Thank you Advanced Air Care!!
They came out at the scheduled time and informed me every step of the way.They are very affordable and can’t get any better professional service.They serviced my a/c unit and also addressed my ventilation issues. Would highly recommend!
Advanced Air Care is top notch ! Great job putting in our central air conditioning unit. Guys are very polite and professional. Highly Recommend !
We are very happy with Advanced Air Care. Our new unit is a yr. & 1/2 old. We have not had any problems. We would recommend this company to anyone. They are very affordable and did very good work.
Brandon took the time to explain what was wrong, the prices are reasonable & he was very thorough
These guys have the best customer service in town !
Our AC went out on a Friday night! Brandon came out quickly and fixed our problem. Professional and fair pricing! Will definitely use again! Thank you!!!
Very knowledgeable and fixed the unit with a sense of urgency. Reasonable price Thank you
Advanced Air Care was very responsive when I had an issue with my system, they got me scheduled quickly and came at the appointed time. The staff was knowledgeable and courteous - highly recommended.
After getting the run around from another air conditioning service. I found Advanced Air Care on the internet by chance and began talking with Chris. This company and employees are people of integrity. They came when scheduled, didnt give me the run around and make me chase them. Everyone Ive come into contact with at the company is nothing but professional . I will reccomend them with no hesitation. Great job putting up my new system and addressed all my concerns.
They are very quick and friendly. I use them for my rental property and my home and they have always been very responsive to fixed my Air Conditioners
Ac unit stopped working, fan motor out. service tech able to get it done in one visit. good job.
These guys do the best work, are quick to respond, and are fair with pricing. Wouldnt use another HVAC company in town!
Advanced air care are professional. I was pleased with installation of my Trane system. Chris is truly a professional. He works with me from the very first time he came to my house and do a very thorough evealuation of my system. He works with me from the start to the completion of the job. He also follow through after work is completed to make sure everything is alright.I highly recommend them. I am very pleased.
Very professional and prompt. Eveyone on the team provided excellent expert service. My HVAC was damaged by lightning and we had to replace entire HVAC unit. We were provided with multiple options. All at affordable prices. My wife and I are very happy with the unit that was installed; and very happy with how helpful this team is. We will definitely use them again when we need to replace the HVAC at our other home.
Oh my God! The ineptitude is unreal. The guy literally told me,hmm, Ive never seen this before. Then he leaves the door open the ENTIRE TIME he is there, in 100° heat, puts in a new drain pipe and has to come back to move it because he put it over the filter opening... Which I had to threaten with a law suit if my AC completely went out because I couldnt get the filter in, in order for them to even come back... Then he says that he has to order a part, its going to take 2-3 WEEKS to get it!!! (Ever hear of overnight air??!! 🙄) When I asked him how long before hed be able to come back...he literally tells me that they have more important clients and he cant tell me. Tells me to just put a bucket under the leak and dump the water when it gets full. After ALL of this, he tells my landlord that its MY FAULT the AC broke because I wasnt changing the filters!! Which he KNOWS wasnt true because we had a conversation about the old filters that I had in the corner.When I called the office, they were rude and unprofessional. I would NEVER EVER call them again!! I recommend you call someone else.
Great Job! Very Professional with all the work that was needed with our AC unit.
Timely response and arrival with great customer service. Highly recommend.
Great and very timely service that fixed my problem quickly. Highly recommend.
This business has honest prices and a professional staff. I would highly recommend them to anyone with heating or cooling needs.
Fast service and great customer service.
Excellent and prompt service!
The office staff is always very friendly and they get the work done within a day of scheduling!
Reliable honest and friendly