The staff that was there was very polite and even helped me pull up my w-2. I was having a difficult time with since Im not very good on computers or emails. This was my very first time going to them. Even though I got a refund. I think I should have got more. They didnt add my daughter on there. She just turned 18 in 2021. In 2020 she was still in school.
Terrible experience. Only one person in the office. Appointment delayed by 30 min because of previous person. She spent the entire time disrupted by the phone and helping people who walked in. Maybe spent 15 min max on my account. Very rushed. Last year I had tabs on two cars... forgot this time and she didn’t bring it up (she was too busy to look through my simple tax return to notice). Told me I couldn’t use my goodwill deductible because I had $108 cash donation already used, but I’ve used it in the past... not sure then why goodwill gives you a receipt then. And to top it off charged me almost $400 fee! Then pushed me out the door for the next person! Never again.Follow up- they sent a note to call their customer service main line in response to above. With how bad my service was, they can’t make an effort to reach out to me. They want me to call their main line and tell the story over again... if I can reach someone? Just another sign they don’t care.
My tax lady did a great job, very friendly and helpful, made everything understandable for me.
They were really nice efficient and got my taxes done withing an hour and the same day I made my appointment. Very informative and a speedy return. Thanks so much and I will be back every year. Corrine was awesome.
My preparer was covid conscious, extremely courteous and just nice to work with. I highly recommend Darius
Corrine is a smart woman who works hard to make sure all your fax needs are met! I recommend her she is very curtious and professional. Always on time and does such a good job! Thank you Corrine L Rhodes!
My agent was very helpful and professional in helping me with my tax needs.
Corrine was patient and kind. She answered my questions and made things a breeze!
I actually went here last year and the service was great I went in this year for the same thing I did last year and there was somebody Ive never dealt with in there this older lady very rude very unhelpful as a matter of fact I would have filed my taxes here this year if it wasnt for this lady almost encouraging me not to
I love jackson hewitt
Received a call day before due to snow they had to cancel my appointment didnt have an updated time to conveniently change my day to a similar in close proximity.
Vanessa was the one who prepared my taxes this season. She was professional and extremely helpful! I would recommend her to anyone. I will be returning next year because of her!
Jess is the BEST you will find anywhere. Not only is she fast and efficient - she is one of the nicest people you will ever meet. Please do not do your taxes anywhere else. This is our 2nd year coming here and we will continue to do so. Thank you so much Jess, you are awesome!
Great and accurate service i recommend everyone
I love coming here every year seeing Jess. She is the best tax rep. She makes doing taxes fun. I wouldnt go see no one else.
I made an appointment to only get out here after driving 45 mins for the office to be closed. Ive only ever used Jackson Hewitt and first time coming to this office, but you can believe it will be my LAST!
It was a great experience
Jess is the most amazing tax chick in the world. Knows exactly what to do legally to get you the biggest refund possible. Will only be filing with her.
OH MY GOD!!! Seriously, I cannot say how much I love my tax preparer!!!! Jess Liebentritt is absolutely the BEST in the ENTIRE STATE!!! Not only is she professional, she makes the process fun. You will never laugh so much while getting your taxes done as you will with her. As long as she is with JH, I will be filing with them. If she leaves though, so will I! Im self employed, she knows how to do it without stressing people out. Has the right amount of compassion while being friendly, fun, and an absolute angel. DO NOT EVER FILE ANYWHERE ELSE, YOU WILL REGRET IT! Oh, and when she does your return, ask her about her lizards and cats.Jackson Hewitt, I hope you read these. Do NOT ever get rid of her or let her quit. I will be a loyal customer as long as she is with the company. I talked to other customers in the office the day I came in, they all said the same thing. WE LOVE HER!!!!!!!!!
Jess did my taxes fast and efficiently all while having a fun time!!! This is my 2nd year having her do my taxes and she is just phenomenal!!!
Awesome the best help with my taxes i could ask for