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Croach Pest Control
11106 25th Ave E STE B, Tacoma, WA 98445, United States
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Croach Pest Control

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Pe
Review №1

Alexander McClean is an outstanding representative of your company. I will definitely use and recommend your services again! Thank you!

Sa
Review №2

Ryan did a great job explaining the different options available. He was polite and arrived on time. I feel comfortable having him come to my home and I look forward to working with him in the future.I also had Dylan come out to the house to complete a crawlspace inspection and rodent exclusion door. He was extremely knowledgeable and was able to explain in detail what options I had moving forward. He is very friendly and I have already recommended this service to friends.

Ja
Review №3

Where can I put 6 stars???? Melvin is amazing. Quick and very personable. Amazing service!

St
Review №4

Ryan Knowland is an excellent technician who strives to be the best. He remembered topics from his last visit and was very thorough. He provided a good product to control an ant incident on an outdoor stone patio. Several paper wasp nests were eliminated from high roof locations.We look forward to his next visit and I hope Croach reward him appropriately because he likes the company. We also enjoy continuity with the same technician which often does not happen because of employee turn-over.Thank you, Ryan.

Jo
Review №5

We recently found ground holes under my backyard deck so I contacted Croach for this since I have been using this company since I moved to this new area 3 years ago. . Gregory Draine came even after 6pm and check the ground hole then repositioned rat boxes and restock the baits.I appreciate his extra hard work and professionalism.

Ka
Review №6

Johnnie Robinson was a great technician. He was very friendly, and did an amazing job getting rid of the huge wasp nest that we had under our deck. He seemed to thoroughly enjoy the work that he does. I would highly recommend both Johnnie, and Croach Pest Control

ri
Review №7

I was more than happy with Ian. He is very professional & makes sure every detail is taken care of. He also answered all of my questions no matter what they were. I just hope he is the one that does my next quarterly inspection. Thanks Ian for a great job.

Ty
Review №8

Ryan is a great technician! He has been servicing our house for awhile now and is always timely, professional, thorough, and informative. I will highly recommend Ryan and Croach to my neighbors whenever they are looking for pest control services.

Ja
Review №9

Ryan is an easy-going, friendly, and professional technician. He answers any questions I have and is efficient. Thanks, Ryan!

Ke
Review №10

Alexander was great. We have a doormat that says No need to get the dog involved, please text when you get here and Alexander did!!! Our dog has anxiety issues, and anyone coming to the door sets him off. Alexander was great in seeing our doormat, and texting. Thank you! He also did a great job, he found and dealt with a wasp nest, as well as spider issues. Thank you Alexander!

Na
Review №11

Ryan arrived promptly and listened intently to my pest concerns. He alerted me to a bat family tucked in our roof shingles and was careful to work around them since they are natures bug control.He also found the entrance to our crawl space that a pesky squirrel has been using and gave us recommendations on how to live trap him since we didnt want him killed.He made quick work of the service and gave me a thorough report afterwards. Hes a happy guy, even at the end of his work day.

Ja
Review №12

Ryan Wilbur did an complete and excellent job, very polite and thorough. He is an asset to the Croach Pest Control Company. Thank you Ryan

Sh
Review №13

Weve used Croach for years now and were satisfied with their service. The techs are kind, personable, and professional. Theyre willing to take a look at any new, potential problem at each visit. We would recommend.

Do
Review №14

Ryan Wilbur is the young man who treated my spider issues the last 2 times. He is friendly, polite, helpful and a thorough worker. I have a spider phobia in my older age since having been bitten by a poisonous spider when initially in my new home in Washington State. Since having CROACH I have felt comfortable, even outside on my patio, knowing that Ryan does a thorough and professional job. Thank-you Ryan and CROACH

Ta
Review №15

I have been working with Croach pest control for the past nine months and have had exceptional service every time. At my quarterly service today, the technician Ian was very courteous, professional, and extremely knowledgeable in what he was doing. I highly recommend this company for anyone looking for reliable pest control.

Br
Review №16

Did a great job throughout the entire area!! Very thorough!!!Another great job and service today!!

Am
Review №17

Cassie did a FANTASTIC job! She was extremely thorough and found issues prior inspectors had missed. She clearly explained and showed us photos of the issues. Id love to have her every time as my technician. Thank you!

Ba
Review №18

Always friendly and professional. Always responsive to our needs and requests. A+++

Da
Review №19

Ian F. was very professional and provided the information we needed to understand our ant problem and what environmental events was causing the ant problem.I appreciate the fact that Ian talked to me, taking the time to ask questions, get clarity, explain the situation in a language as a home owner I could relate to and not at me.This level of customer engagement and interaction comes from Ians genuine concern for his customer.Many thanks to Ian F. !

Ju
Review №20

Michael is friendly and thorough. He took his time to visit all corners of our house and inspect for pests. Grateful for the extra time with the spider traps in the garage. Thanks, Michael!

So
Review №21

Always happy with the service provided by Croach. I have been using their services for a few years now.Ive used a number of pest companies in the past. Ive been the happiest with Croach. Excellent customer service, follow-up and service calls. Today I had an extra service call to address an issue. Two technicians came out at the appointment time (arrived a few minutes early), addressed the issue in about 10 minutes and were done. No charge since Im on their quarterly program and this was an in between visit which they offer. I recommend Croach whenever Im asked. Love to give referrals on great companies.

St
Review №22

Alexander was great! Friendly and professional, he serviced the entire home and even had time to stop and say hello to the dog :). I have been nothing but pleased with Croach and their technicians and recommend them to anyone who will ask.

Ja
Review №23

Ryan Knowlton was our technician and he was on time clearly knew how to handle our situation and even called in with his manager to double check. He communicated every step along the way and let us know what he was doing was safe, especially with little ones. And guess what the little suckers that have been milling around all last year....gone.

La
Review №24

Ryan did the service today, and he was very personable. Croach gives me peace of mind, and helps to control the creepy crawly things that I dont want to deal with every day. I appreciate their help!!

Ch
Review №25

Croach technician Michele was awesome. During the quarterly treatment of my home in December, Michele removed all spider webs on the outside of my home, applied a liquid chemical around the outside perimeter of my home to deter spiders and ants and strategically placed new glue traps in my garage. She also asked if she could treat the two outside patios on the 2nd and 3rd level of my home, careful to wear protective booties over her shoes to keep from tracking dirt into the house, Michele was diligent, thorough, careful, professional and polite. Best pest control service I have ever had. Thanks Michele. And thanks Croach for the top-notch service!

MK
Review №26

Michael R. provided good maintenance of all the traps and bate boxes.I really appreciate the COVID safety protocols. He rang the doorbell and then stepped far back from the porch as well as wearing a mask. Thanks for that!

Da
Review №27

Michele was amazing. She did the standard reset for the rodent control treatments. We live near lake Washington next to an open field...we have rodents. Then she asked what else she could do to make me happy. I had her come to the upstairs deck off the main bedroom and bam...she treated that space as well. Clean, efficient, pleasant and thorough. What more could you ask for? thank you, Michele.

Ki
Review №28

Ian was great. He came into our crawl space and did his inspection, letting me know what he found. He did all the work outside quickly, but completely. He was very professional and helpful, suggesting various ideas of how to keep things okay. He was also very helpful to remind me that we still have one more month of service and we should not remove all our outside boxes (for the mice), for another month month (as was thought we should do). He said he would just pick them up at a later date. I had forgot about it and he reminded me! Very nice.

M
Review №29

Like all the other employees, Ryan was great.

To
Review №30

Sean provided a very professional service to check all rodent traps and spray for bugs as well as an in-depth slug treatment. Very happy with the service I received.

Jo
Review №31

I originally left a negative review based on a couple of service visits, but I was immediately contacted by the customer service team who resolved my issue quickly and to my complete satisfaction. I can say with confidence that Croach is a genuinely well run company and I would consider dealing with them in the future if my needs change.Thanks, April!

Jo
Review №32

Ryan Wilbur is very professional and knowledgeable. He addressed all our concerns and gave good suggestions on how to keep out rodents out. Thank you Ryan!

Na
Review №33

We have been with Croach for over 7 years. When we moved to the new house we immediately called Croach to set up the quarterly service with them. Ali treated our home today and did an awesome job. We had some pretty big spiders building a home in the garage so he took care of that too. Overall we are satisfied with Croach and I always recommend them when someone is looking for pest control.

Ja
Review №34

Ryan was polite and answered any questions. He performed our routine service and took care of the garage needs. Thank you.

Sh
Review №35

Shawn came out and he did an amazing job. The people who represent them and their good quality Is what keeps me with this company. I highly recommend them.

Ju
Review №36

Ive been with Croach for about 3.5 years and always had great service. The technicians are always super friendly, professional and courteous. I enjoy walking around with them and learning about different bugs and insects. Johnnie was out today and super polite and personable. Thank you Croach!

Ji
Review №37

Johnnie was awesome. Super nice guy. Very polite. Explained what he was going to do before getting started and asked if I had any concerns. Afterward he let me know what he found during his inspection and what he did during the service. Really great.

He
Review №38

It is always a professional experience with Croach. My new technician, Sean C., took the time to explain things clearly and remind me what to look out for. I always appreciate someone who is patient with any concerns we have around our home. Thank you.

De
Review №39

Johnnie was awesome! He called and put my mind at ease about the issue of all the spiders Id recently seen. I gave him authorization to come into the backyard and he went above and beyond my expectations! He called me back, went over all that he had done and asked if there was anything else he could do! Croach has always been our pest control service provider and Johnnie is another shining example of why we stay with them!

Co
Review №40

Its so nice not having spiders everywhere, and the free in between service help. Weve had them for almost 2 years and no complaints. We noticed sugar ants and they came the next day and now theyre gone. Friendly, fast, professional.

Ma
Review №41

Croach provides great service. Weve lived here about 8 years and have used Croach for 7 of those years. One year we made the mistake of moving to another pest service that was slightly less expensive, but VERY non-responsive. Bible completed our servicing this time (as well as the last 2-3) and he always does a fantastic job.. I enjoyed talking with him -- he is very friendly, professional, and knowledgeable.

Ju
Review №42

Although I was not home I received an immediate report on just what Michael had done. Foundation was sprayed and spiders checked for. I appreciated the explanation and his care with making sure the gate was secure.

Er
Review №43

Ryan Wilbur was on time and went right to work doing his job.

Lo
Review №44

Johnnie arrived on time and was very courteous and told me what he would be doing. He walked around the property and then got the proper items for the service.Was very kind and friendly.t

Be
Review №45

Sean was great! I totally appreciate his thoroughness and thoughtfulness.

Le
Review №46

Ive been working at Coach for 3+ years now and I love being part of this team! The most important thing here is the people. Meaning we believe if we take good care of the customer the rest will handle itself. I love that philosophy and culture it has developed in our branches. Its really something to be around like minded people who love to help others. Thank you Croach for all that you do!

fr
Review №47

Michael with Croach was wonderful, he communicated his plan of action and kept me informed. Thank you for quality service!

Su
Review №48

Excellent as always.

Je
Review №49

My dad hit a Bear this morning, when we came back to get the car off the road. Johnny truck #90 stopped to help us get our car on the trailer. Really appreciated his kindness and help. Thank you Johnny.

GL
Review №50

Johnnie showed up on time, He was professional and courteous answered any questions I had. I always walk around with the tech in case theres something I dont understand. No questions, see you in the next quarter. Stay safe!!!!!!

P
Review №51

Ryan was very professional and thorough. He explained what work was performed and provided an overall assessment of the property.Im very satisfied with his work. Thx!

Ji
Review №52

This company is wonderful in every way possible. Johnnie recently provided a pest control treatment and was professional and very pleasant. This company stands behind its products, too!

El
Review №53

We use this company for both our houses. Always very satisfied with the service.

Ki
Review №54

Bible, the Croach technician, had just finished doing the outside of my neighbor’s house when I approached him. He was super helpful with all my questions; went over services, gave an estimate, and checked out my crawl space. He was knowledgeable, informative, and honest. Signing up for the Croach was easy and quick. I am glad I ran into him and hope he is the one scheduled to do my future services.

ja
Review №55

Melvin was very helpful with relocating and refilling our bait boxes. We live in an area that has abundant habitat for rodents. His followup service was very much appreciated.

Ka
Review №56

These folks always do a great job. Living on the edge of a forested wetlands leaves the door wide open for pests, and its always been a battle royal with them. Im glad theyre doing this service. I just wish Id signed up with this company years ago!

Ma
Review №57

One of the managers Mel, came out and explained the whole process before starting any work. He walked around and pointed areas of concern, he explained options and answered questions. I was very pleased with the service and hope the great customer service continues throughout the service!

Sh
Review №58

Clean and pest free --knowledgeable tech, sensitive to our pets, excellent service

Na
Review №59

Not sure why I cant add a new review. But I have to add to my earlier review.Last month, new buyers noticed ants just after Id called to cancel service. Selling my home of 15 years is just hard. But the ants!We enlisted Pest Free which then changed name to Croach way back 7 or 8 years ago. They offered a great service, beat the price of a competitor, and have been everything great. So.. after cancelling, I first worked on the phone with Delores to get this worked out. She had Michael come out to treat for ants immediately. And then they came back a week or two later, so Michael just left again.EVERY KIND OF AWESOME. First Michael was both friendly and professional. We know the protocol, so we had an enjoyable chat. I felt that Michael is actually the BEST service tech that Croach has ever sent out.Now hopefully the ants will stay away for at least 14 days and let me get out of here. :()

Su
Review №60

I had the pleasure of working with Bible today, and, wow, this guy is on top of things. He went through our crawl space and unfortunately —or fortunately—for us, he identified a multiple rat problem. We’re on track now to solve the situation, and I feel confident that everything will be taken care of with Bible in charge! He took time to carefully explain everything, which is important to me. Bible was so pleasant and efficient and smart; he was absolutely wonderful and Croach is lucky to have such a great guy representing the company. Thank you, Bible!

Ju
Review №61

Technicians are always friendly and professional. Its such a treat for me to have the spider service - no more calling on neighbors to come squish a huge spider for me!

Er
Review №62

Craig Slagal did a great job, as always. He always checks the crawl space, which can be a big concern. Croach has been very reliable, and if we need them in-between treatments, they send someone right out.

Ol
Review №63

Scott Folk completed our service today. I have no words to express how great his service was. This is a friendly, professional, super customer-oriented gentleman. He shared great pest-prevention/control advice and completed a thorough and safe service! Cannot praise him enough. Very happy with Croach service today!! 100% happy, 5 stars. Thank you Scott!

He
Review №64

I have been with Croach since 2014. But I had the best experience with them when they sent the guy names Bible over to my house.. He was attentive and detailed about his service and so polite and made me feel like he really cares.. Honestly, employees like Bible redeem this business.. I was so elated to have someone come by like him...

De
Review №65

Johnnie came out and destroyed a hive for us located in a brick retaining wall. He was very thorough and determined to get the nest out of there. I enjoyed his friendly and professional manner! He did a wonderful job!

Jo
Review №66

They are dependable and provide an important service to maintain my home. Their cost is comparable to other pest control providers and will do additional work to ensure they prevent bugs from entering and destroying my home. --New-- They did a follow-up inspection and maintenance today (10 Aug 2020) and as usual, they were on-time and fully completed all areas that were expected of them...I am very satisfied with their services and will continue with them.

Su
Review №67

Craig took care of everything we requested. He came to our home a second time to deal with moles and while here offered to go in the crawl space to check on rodent activity, which he addressed. He was polite, professional, thorough, and efficient. He also replaced mice traps in the garage. I feel much better knowing our home is in good hands with Croach.Sue TurleyOnce again Craig was polite, friendly and professional. He addressed all our specific concerns as well as the routine service. Thanks, Craig for taking such good care of our property!!

Sh
Review №68

I appreciate Travis very much, as he is very respective and professional. Although I was given a window of time to expect him, he was right here on the time I expected him to be, which Im grateful for, as having a big window of time set aside, can really be difficult to manage other things of importance. He was so cooperative when I asked him to do areas that we had not done before, and he was willing to give me extra traps for placing where I had other traps previously. We had several spiders hanging around the outside of the house which he stated that he took care of, weve had an increase in them since starting this program. Im confident he will be staying on top of this as he appeared very serious about doing what I would like to have done. He even asked if there was anything else I would like him to do, I give him 5 stars for being the best!!!!

Sa
Review №69

Wow Bible was awesome he did an incredible job of explaining the why and how he was setting up our initial service. Hell be back to finish as he wanted to be on time for his next appt. He was the BEST and I have used other services in the past. Impressed in every way how personable, professional, knowledgable and kind he was to work with. Since its only been a day I hope it lives up to my initial experience.

Sh
Review №70

Michael came out to check the crawl space that the previous technician failed to check. He was respectful, listened to my issues and was professional and promt.

sa
Review №71

This company is great at getting rid of unwanted pests. Very professional when coming to into your home and property. They even knocked down a hornets nest for us.

YT
Review №72

Kevin Johnson did the first bi-monthly inspection and treatment and I was very impressed. Hes a hard worker, very knowledgeable, and takes the time to share that knowledge regarding what he found. Its important to me to know what I can do to better store animal feed and to make access for pests less likely and I really appreciate the time he took to share his advice. Great guy and a great job.

Da
Review №73

Great service and performed a very thorough inspection.

je
Review №74

Had my quarterly pest control done by Croach technician Reece. I was very satisfied with the service this time. I was going to have this be my final service because the last few times the service has been dreadful. I have been with Croach for over 6 years and even have a few of my neighbors join because of me . They all were going to discontinue their services with Croach as well. Today, I will change my mind as long as we keep getting a great pest control tech like Reece. He was friendly, is knowledgeable about his profession and is very attention to detail. He took his time making sure each and every area was done right, and that there were enough of the sticky paper traps in the garage. Thank you Reece for taking pride in your job, you just saved your company my account. I will let my neighbors know today as we were just talking about this before you arrived.Jerry

Sy
Review №75

This is the best company I have ever hired. When they first started I told them I would give them a year to see if they could do as asked. They have proven their service over and over again. Their products are safe for all the dogs in the area. My house is pest free and has been since they started. Thank you for your professionalism . I plan on using you for a long time.

Ja
Review №76

Bible was my Croach tech this visit. Very courteous, thorough and did a great job,He came inside to refill the small traps we had and I had mentioned excessive spiders this summer so he made sure to really spray the outside,He even let me know I had a package on my porch when he was leaving and handed it to me.Croach has always been great for us and we have recommended/had friends and family sign up for service!

Su
Review №77

Disregard my four-star post; I meant five stars. Austin (or maybe its Austen) was great. He did his job quickly, and he was personable and respectful. I apologize for hitting the wrong button the first time. Susan

Ch
Review №78

As usual, Melvin did a great job! He really goes out of his way to make sure that everything is taken care of. He was down on his hands and knees following an ant trail 30 to 40 feet away from the house, and made sure the bait was taken back to the nest.I have a large three story house with an attic and two separate crawlspaces, and I live next to a forested area, so lots of potential problems. But Croach has managed to keep the critters at bay!Hopefully, Mel continues as my service tech. So Croach, if you’re listening, please take good care of him!

An
Review №79

Nicholas and his team came out to treat my home today and did a superior job. Before Croach starting coming to treat my house back in September I had spiders galore and several wasps nests. I have had no signs of spiders or wasps since the followup treatment after the first appointment. I love knowing my daughter and fur babies dont have to worry about wasps :)

Gr
Review №80

I am very pleased with the service we received today. The team did a thorough job, I believe, spending over two hours doing their work on and under our house. At the beginning they gave a brief overview of their plan, and when they finished, they explained in detail what they found and did. Now I know specific things they will be checking when they follow up in a month. Thank you for your good service, CROACH!

Cr
Review №81

Austin did a thorough job taking care of our pest problems on his initial visit. He is pleasant and answers all of my questions when he comes to our home. I highly recommend Croach.

Iy
Review №82

Scott was personable and knowledgeable about his task and the products necessary to do the job. I felt confident in his abilities and we will follow up in a couple of weeks. In addition, my dogs liked him which is always a good sign for a person. Thank you.

Ca
Review №83

Nick is the best! Always explains what he saw and what to look for. Remembers past issues weve had without having to tell him. Highly recommended!

sh
Review №84

Johnnie did an excellent job today. He was very thorough and let us know what he was going to do prior to starting and went over everything again after he was done. He was very polite and professional.

Ti
Review №85

Michael did our service recently and was fantastic! He was very professional and knowledgeable with his work. He knew exactly how to handle our ant problem and gave us a lot of information about the rodents in our area. Were very happy to have him service us again!

Ru
Review №86

Ian did a great job in doing what I ask him to do when I was leaving house giving me a full report on what he found!Thanks Ian/Croach

Mi
Review №87

Nicholas came to our home today for a re-spray. As usual, Nicholas does a great job. He takes the time to make sure that all areas are treated and is very conscientious about making sure that the job is done right the first time. Thank you Nicholas

St
Review №88

I really like Scott. He was very thorough both in re-setting my mouse and rat traps, but also in setting a new strategy for ridding us of mice and rats, or at least limiting them as much as possible. His new strategy involves placing bait box traps in new locations base on the most probable direction that the vermin will come from. Im going to partner with him in bringing this new strategy into play. I would like to request the Scott come our regular service person!

Bi
Review №89

Levon trained and mentored me in the order of service that is preformed here at Croach. Being a manager and training at the same time is rough! But Levon is doing it daily! Thanks for teaching me the ways of Croach!

Ra
Review №90

Austin from the Tacoma office does a great job chasing all the bad bugs away. Nice guy to chat with. It is great when you deal with someone like Austin who enjoys their job.

Ka
Review №91

Great company! Thorough and knowledgeable. Friendly techs that seem know what they are doing. Michael did a great job on my quarterly visit recently.

Sa
Review №92

Bible did a great job today, I feel confident my war with the spiders has been won yet again. Bible was kind and I’m quite grateful he’s willing to deal with the creepy crawlers so I don’t have to!

In
Review №93

Ian was thorough and did an excellent job explaining and providing services. He even knocked out a wasp nest brewing next to a window. Really appreciate you Ian, thank you!

su
Review №94

Austin did an excellent job on applying chemicals to get rid of fleas inside our house. He was thorough in putting traps in the crawl space and spraying the perimeter of the house. I would highly recommend.

Ro
Review №95

Bible was wonderful, and he handled our home with care and attention to detail. Thanks!UPDATE: Bible came by for our annual and was amazing. He takes the time to explain, covers every nook and cranny, and doesnt miss a thing!

Br
Review №96

Angel, Reuben, and Azis did a great job. They were professional, fast and courteous.

Be
Review №97

Levon and his assistant (trainee) accomplished all the tasks I had at hand for them. Attic, Garage, Crawl Space and outside perimeter paying special attention to the spider areas. They were courteous, respectful, knowledgeable and professional.

JN
Review №98

Sarrod provides excellent customer service! Were pleased with Croach and especially with Sarrod and his sincere intention to make sure youre happy with the services he provides! Im very pleased with Croach!

Di
Review №99

Johnny came on time, friendly and polite. Communicated clearly regarding the mistakes the previous technician made and explained what he plans to do.

Pa
Review №100

Bible is an excellent representative for you company. Communicates well and explains what and why things are being done. Made to feel very comfortable with this technician.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:11106 25th Ave E STE B, Tacoma, WA 98445, United States
  • Site:https://croach.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing-tacoma
  • Phone:+1 253-235-0663
Categories
  • Pest control service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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