Esteban Reyes was great! I was actually feeling under the weather today, and Esteban did a wonderful job of getting in, doing what was needed, and communicating via text. It was very helpful as I was stuck recovering on the couch. I appreciate the work that he did! Looking forward to the next one.
Steven came out today to do my normal maintenance visit. He had sent me an email yesterday to give me an ETA on arrival and was right on time! He was friendly and super clear about task at hand.Bulwark has always been very responsive and everyone Ive dealt with has been super friendly. Highly recommended as their services are pets and kid friendly.
Spencer came out this morning and did a general treatment outside and inside and knocked down several wasp nests I inherited when I bought my home in September. Ive been too chicken to try it myself so I was extremely happy. He even checked my attic to make sure they hadnt gotten in through the eves. Spencer was very friendly and courteous. He even covered his boots when he came indoors. Im extremely impressed with his customer service and because of that, wont hesitate to use Bulwark Exterminating again. Highly recommend.
Mike at Bulwark has been treating our property for a year now, and does a fantastic job. Incredibly professional and knowledgeable. We get a full report after treatment too (like the wasp nests he removed, and the crane flies that could damage the yard). Highly recommended.
Steven Cox showed up punctually and politely listened as I described my pest problem, then briefly re-explained the services and got right to work and it looks like he did everything that was expected. Honestly, its only been a day so Ill update this review if necessary, but Im grateful for Bulwarks quick and friendly service.
Well... not sure which direction to go with this review. Here we go. Customer service is great. They are friendly communicate well and are punctual. As far as quality of work? Definitely needs to be stepped up. At the end of spring I had started a contract to have quarterly service done to get rid of spiders. I had to get them to come out 3 times in a 30-45 days. This was at no additional cost because they guarantee their work. At the end of all that we still had some spiders. Just came n to accept we would still have them just not as many. Well see what happens next quarter.
Bulwark has been very accommodating and flexible with my schedule. I have had three visits from them since the start of my contract in March 2021. The most recent visit was a last minute request and technician Joe M. came out. He treated all of the areas of concerns I had and removed all spider webs. I appreciate that he sends me a text letting me know he was on the way, and a follow up text message with the visit summary.
Bulwark has been very good to work with. Weve been using their recurring service for a few years now. They do good work, are timely, and happy to adapt if you need something special.I strongly recommend calling their office if you want a note about a service need attached to the technicians info. That works better then responding to their reminder email.
Dillan was absolutely awesome to work with! He answered all my questions and was incredibly kind and professional. Renz sprayed my house and was right on time, professional, and hit every spot I asked him to do! I am happy I found such a great company to come spray!
The technicians are always prompt and and efficient. I am made aware of what will be/ was done. Steven Cox is very professional and friendly.
We’ve had Bulwark for a few years now and transferred services when we moved last July. Our new technician is Bill Heller and he is by far the best technician we’ve had. He’s very knowledgeable and responsive, super nice and always has a smile on his face. He has come a few times when we weren’t home and he always sends the nicest messages with pictures and updates on what he’s done. I’ve recommended him specifically to multiple people and will continue to do so!
Renz was so helpful today. He helped us understand the process, gave us suggestions and was very kind. Thank you Renz! Also our first guy Estevan was also very helpful in exactly the same way. A really nice business to work with.
William Heller has provided service of insecticide, placement and service of rodent bate stations, over the several months at our Mt Vernon home. William is a very courteous and professional person. He as also very knowledgeable of his profession and will take time to answer questions to the best of his ability. William completes his tasks in a very timely and through manner. I would recommend Bulwark Exterminating 100% for insect and rodent control.
Steven Cox arrived on time this morning and performed all needed services quickly and efficiently. He summarized his actions in an informative text message and left everything in place as though he hadnt been here. Excellent service from Steven Cox. Kudos.
Monthly service performed, with winter prep for bugs to prevent home entry. Technician Jacob Campbell had a smile on his face, when he arrived. He was very nice, gracious, told me what he would be doing, and did not do one service as per my request. Impressed that he drove all the way to Bellingham, WA from Tacoma to perform services….that’s a 2 hour drive under the best conditions.
I have already recommended Bulwark to several friends/coworkers. We have ANTS! And they have made sure we DONT. They have removed wasp nests we didnt even know about. Their representatives are always professional, timely and responsive to requests. I am very happy with their services.
Esteban did a great job— very thorough and professional. We have used Bulwark for many years and they do a great job
Bulwark does a great job and our local service agent Mike is fantastic. He always takes extra time to make sure he treats everything. Always friendly and thorough. Highly recommend!
Zach was our service person today. He was very professional, on-time and really polite. I appreciated that he asked about any issues we were having so that he could address those specifically. Great customer service!
Bulwark always does a great job! Reliable, professional, and flexible. If I ever see bugs in the house, I call them and they send someone out soon to take care of it. Esteban did a great job today!
We’ve been using this company for many years to treat our house. Our current technician Renz is very efficient, polite and comes on time. He sends an informative text message prior the arrival and another one with description of what has been done and pictures after the work is done. Very easy to schedule. Highly recommend.
Renz did an amazing job treating our home. We have been having spiders and other insects around the home so it was great having him help. He was professional and kind. Great service!
Esteban Reyes was great. I received a text ahead of time and he was on time. He was very informative and provided great customer service. He documented everything that he did and provided follow up. But work is great and Esteban was a great representation of the company.
Love this company! We’ve had to schedule in between visits & never have issues with service. Matt Ferguson has been to our home multiple times & always does a wonderful job! We’re going on month 5 of service & its worth every penny.
Very informative and knowledgeable technician. Only think that is annoying is that they schedule THEIR next visit instead of giving you the option initially. So I always have to call to reschedule. But other than that ALL of the techs Ive dealt with were willing to explain their findings
Jacob Campbell did a great job servicing our home. Wed recommend him and this company to anyone interested in pest services.
Mike C. came out the next day after I contacted them regarding a wasp infestation. He took care of the issue and provided quick and speedy service. I also appreciated the extra tips and educational information Mike provided about the bugs/pests. Highly recommend! Thank you Mike C.
Esteban was very efficient and professional. Began by asking if I had any specific pest concerns from last month, treated the area, and provided me a photo readout of the results, including fixing a wasp nest that I didn’t know about. Great experience.
Every person who comes to us from Bulwark is nothing but earnest, professional, knowledgeable and kind. Today I had Esteban and he lived up to all his colleagues before him. I truly appreciate how flexible they are in scheduling and will also come out inbetween regular visits if any issues crop up. Fantastic service.
I called Bulwark Exterminating because I was able to get a discount through Househappy - hoping they can help with my ant problem. The technician, Spencer Blackwell, was very knowledgeable and professional. He walked me through the entire process and was very personable the entire time he was here. He even got rid of a wasp nest that I was aware of but didnt want to touch! As this is only the 1st treatment, thats why I gave 4 stars. Well see what happens after a few more treatments :)
Today Jacob England treated our home. He was prompt, thorough and professional! We have had a very positive experience with this company and have already recommended them to family and friends. Excellent service!
Zach came for a routine treatment on the exterior of the house today. He was very flexible on timing, friendly, and efficient. The company has been great over the last year—always responsive, prompt, and effective.
Renz did an amazing job! Very professional and helpful.
I’ve been a customer of Bulwark for nearly two years now and I have loved the service. My exterminator, Renz, is always quick and attentive to our needs and sends me a text update at the end of each appointment. There all knowledgeable in the industry and I love that I can ask questions and get suggestions about when we may need to do something different given the extreme weather changes here. Also, billing is super easy & I was able to get a billing plan that fits my situation. Love this company!
Steven Cox did a great job! Would definitely recommend!
I wasnt home but my wife was.Had Bulwark come out for Ants & Silverfish.I asked her about her experience with Bulwark.She said Renz was very professional and very nice. She said 5 stars! So that is what he gets!
We used Bulwark to help us with our spider issues. Our technician Steven was extremely pleasant and professional. He wore a mask and shoe coverings when inside of our home and was kind enough to answer all of my spider questions. Not only did he spray but he cleaned off all of the spider webs for us on and below our deck. We will definitely use Bulwark Exterminating again.
Esteban Reyes, our pest control technician, was very professional and went the extra mile. He always provides feedback on his findings and treatments done. I called him out for a mole issue and he went and also checked for wasp nests without asking. We are very happy with the service we get from him.
Monique came to do service at our house today. She gave us a heads up that she was on her way. She is so awesome at customer service and satisfaction! She has been our exterminator tech for a while now! It’s nice to have the same person. She knows what our issues are without asking! She’s great!
Steven Cox came by on-time and made sure we were good to go this morning. Great service from Bulwark. Thank you
Jacob serviced our home recently he did a good job. Came on schedule he was courteous and respectful . The only thing that was disappointing was I inspected my home to see if he had gotten all the webs but he missed a few. Honestly it’s okay we had this service through househappy for $19 so I appreciate it . I would still call them when I need it.
I always appreciate how Monique shoots me a text when she’s about 30 minutes from showing up. She is great. Easy to talk/collaborate with, and our home (at the base of a mountain, with tons of insects/critters) has well managed since Bulwark started treatment. It took a few treatments before we got to this point, but we use to have spider and ant issues that are all but gone now.Thank you, Monique!
Had my yard treated today by Gene Perryman. He did an excellent job, found may spider webs and treated for spiders.
Esteban Reyes was great! He was on time, notified me ahead of time so, I would here when he arrived. He placed some glue traps in the garage. Sprayed inside them & refilled the bait stations. There was a wasp nest in the front eves I didnt even know about! He knocked that down. Thank you!
Easily the worst customer service Ive experienced from a service company. Their technicians are nice and professional, but its after they do the service when things become a problem.I had a few ant treatments, and about a month later they called me. The way their system works is they call you then ask to transfer you to a manager. So, they call, you sit on hold for 5-10 minutes then talk to a supervisor. The first time they called, this was fine. The manager was SUPER high pressure about scheduling a monthly ant maintenance. Absolutely would not take no for an answer. Finally I basically just tell him Im hanging up now.I dont hear from them for about another month. Then the calls start. About 2x a week they called. Always at weird times (I got a call at 6AM once and after 7 PM another). After them calling about 5 times I answer and they said we need to resolve your account, can we transfer you to a manager? the first time I said fine. I sit on hold for 10 minutes and get disconnected.Over the next month they call 2+ times a week. I answer two more times, each time they disconnect me after sitting on hold waiting for a manager. Finally, I just tell them to put me on their do not call back list. They insisted that only a manager can do that (which is a lie), finally after I asked for their name they relented and said they would leave a note for their manager.If they call again, I will be reporting them.
Leaving this review for Renz - weve had ant problems ever since we moved into our new home and tried all different types of home remedies with no avail. With Bulwark, they are always prompt and efficient and address the core concerns that we have. Luckily we havent had ants for months *fingers crossed* and believe Bulwark has been instrumental in making that happen! Their technicians are always professional and prompt.
Stephen was the technician that rendered service to my residence today. He was professional and very knowledgeable when answering my questions. Highly Recommended!!!
Matt Ferguson did an awesome job at our house. Very thorough, above and beyond service. Highly recommend Bulwark!
Renz did a great job! We have been using bulwark for many years and they have kept us big free. On a couple of occasions when we saw ants in the house they came back and treated those areas. We are happy with their service!
Ive been using Bulwark Exterminating for about a year now. They have always done a good job and if you start seeing pests before your next service they will come back at no charge. Today Zach was here and was Betty professional and timely.
Technician Monique was very courteous and provided excellent professional follow up service today. She confirmed my specific pest control needs prior to applying to all areas of need. Highly recommend! Thank you.
8/9/21 Renz, came to the house to check bait boxes and crawl space. His professionalism and service was top notch. Glad he came out to inspect. I now have peace of mind. Thank you!
We’ve been using this company for many years to treat our house. Our current technician is Renz. He arrived on time and asked if we had any trouble areas he needed to take care of. I told him were our problem was and he took care of it. He was very polite and efficient. He sent a text message with description of what was done and pictures. Very easy to schedule. I recommend Bulwark to our neighborhood all the time. I hope to see Renz in the future! Thank you! Highly recommend.
Renz, with Bulwark has done the exterior & interiors services for a couple of my rental properties. Hes very reliable in setting up times with Tenants, and efficient. He sends me updates of when hes scheduling and after the service. Ive had massive issues with Rodents in the past and Ive noticed a big decrease. Highly recommend Bulwark for Pest control.
Renz was very informative and friendly. And of course he set up all the traps for the rodents that have been creeping around. Would definitely recommend.
Zach did a great job with our recent quarterly spraying. Showed up right on time, explained what he was going to do, and then followed up after with his observations. Thanks!
Steven showed up promptly when they told me he would and did an excellent job of checking the attic and perimeter for pests. We just needed this for our refinance and he was very understanding and kind!
Spiders and other creepy crawlers do not stand a chance when you’ve got Monique from Bulwark on your “home team”! She is a total badass bug gal who has helped us get rid of some crazy looking spiders in our basement over the last year. She is kind, thorough and really listens to her customers. I ALWAYS request to specifically have Monique come out to our house for a quarterly visit and I’ve been so pleased with her professionalism and commitment to making us feel safe in our our home when it comes to bugs! She’s Bulwarks best kept secret. ;-)
Esteban Reyez was awesome! Sprayed everywhere I asked and was extremely nice. Have used this company for years. First, in AZ and now in WA always am happy with them.
Mike has been to our house before and was always very cordial, professional and responsive to any issues were dealing with. I would be happy if he were the tech to come to our house in the future.
Matt Ferguson does a great job. Been using bulwark for years now and they have always been great. Highly recommend this company.
Zach does an amazing job with service! Great communication, timely, and amazing customer service. Highly recommend.
I’ve used Bulwark for 4 years with good results. Jace does a great job and addressed my concerns. Thanks!
Zach was prompt, professional and thorough. He spent ample time inside and out, and gave some great advice on prevention of further pest infestations, will definitely use their service regularly.
Thanks to Steven Cox for recent pest service on my house - I definitely see a difference with keeping the spiders on the outside and not the inside. I enjoy the bi-monthly service, relief knowing its one less thing to worry about, and no late-night screams from the kids with spiders inside of the house.
Spencer Blackwell did an excellent job! Came out right on time, was thorough and very polite. Thank you Spencer!
Mike is so efficient, very thorough, & detailed . I so appreciate him going the extra mile to keep the spiders at bay during this summer. Thank you!
Have been using them for 5+ years. Their 60 days guarantee or they retreat is excellent, because sometimes, bugs still hide pretty well. Will continue using their services. 5 start to Renz for his service today.
We have been using Bulwark for almost a year now. Mike is always incredibly thorough and does a consistently great job eliminating the pests inside and out of our home. He is very communicative and even goes out of his way to get us on his schedule quickly if we need any maintenance in between regular service. We would definitely recommend Mike and Bulwark to anyone in need of pest control.
Update :Bulwark contacted and tried to make things right. Offered a refund but since we actually had the service done, did not feel right to get a refund. Asked them for another service free of charge after 3 months and they agreed. Overall a good experience. Updated to 4 rating from 1.They provided a different estimate and then charged something else. Did not honor the estimate. I was made to pay $200 more.
Steven was great to work with and leaves a detailed message if I am not home
Very pleased with this company so far. They guarantee their work in between services. Spencer Blackwell came out and did an awesome job in treating for pesky ants. Thank you!
Bill Heller has been coming to service our home for a while now and I find him very professional, very friendly and always communicating with me as he arrives at the house to see if I have any concerns that he needed to know prior to starting. I appreciate him very much.
Renz did a great job of letting us know what he was going to accomplish and the impact of that work. Great value!
Renz is the best! We have had used this company for at least 3 years now and couldn’t be happier!… we tried several other companies before this one and were sorely disappointed with their service. Bulwark always sends a text 2 days before coming to the house as a reminder, and never an issue if you have to change appts. Always courteous and timely! They ask every time if we see any pests or problems that they should address, and there is never an up charge for extra services. In the three years we’ve used them we have only once had a spider in the house, which I’m sure hitched a ride with the dog. So glad to say we are pest free!… thank you bulwark! We appreciate all your hard work and service team!
Steven Cox did a thorough job today rebaiting our mice traps, spraying all around the house, and knocking down wasp and hornet nests. Thanks! We always appreciate how responsive the company is when we need an extra service too.
Renz was on time and super fast/professional. Would recommend and will use their services again.
This place is great. Jeff was very knowledgeable and could answer every question I had. While at my house he actually spotted a mouse in the back yard So he set a mouse box and came back the next week and the mouse was in it. I would recommended this place to family and friends. Jeff went above and beyond and everyone I have talk to in the office has been very professional
Jace made sure ants and spiders dont get into our home any more.He always ask us for any concerns about a recurring problem with spiders or ants if any.He is very friendly and attentiveThank you.
Just had our service from Zach. Very thorough and great communication. Love this company!
Love the punctuality of Bulwark, Steven Cox did not disappoint, and did a great job. Thank you Steven.
Spencer was on time, let me know what he was going to treat and was even giving me advice regarding pets after treatment. Amazing service!
Jace did a great job cleaning out the spider webs, spraying a border for ants and spiders, and informing me of what he did. Great job!
I highly recommend Bulwark exterminating. Our service rep is Gene, he texts before he arrives and his timely. He always spends time informing us what service he is providing and usually sends a text picture after completing a extra service. Gene is very personable and professional. high recommend. Karen
Renzs did a great job, on time professional and sprayed heavy where needed. Appreciate it.
We use Bulwark every few months and every time they are wonderful. Renz who came out was on time, professional, fast, efficient and very communicative.
Great job today Renz! Thanks for spraying a good coat for the wet season coming.
Thanks to Spencer for careful attention & heavy spray during this very hot summer.
Seth Stegall was very professional and did a great job. Would definitely use again!
We have been using them for 2 years. Always very good connect and service. They treat exterior and interior professionally. All staff who came to our house slate friendly and explained clearly to us. We are happy about their service and will continue and recommend to others.
Spencer and Remington came to my house today for one of my annual pest sprays. They were both so very professional and nice guys! Totally listened to what/where I needed sprayed and then even found & re-bated both rat traps near our greenbelt without me even having to show them where they were. Then they sent a follow up text all about the areas treated. Nicely done!I would (and have) highly recommend Bulwark to anyone.
Renz was super professional, thorough and did a great job. He communicates well too!
Renz was so helpful today and provided excellent customer service. He sent me a note 30 minutes bevies arrival (always appreciated!) and was patient on arrival while I was juggling a few activities for my kids. He treated our home inside and out and provided helpful information and tips to manage some persistent issues. Thank you Renz!
Jacob England is very nice and respectful. Did job thoroughly
Today I had service by Renz Iglesias. He did an excellent job. He listened to my concerns and was very professional. He was quick and efficient. I really appreciate Bulwark and am completely satisfied with their service.Thanks Renz!🏆🏅👍