A BIG THANK YOU TO ALLISON AND BREE!! They have helped guide me and my son every step of the way. What a wonderful experience through this journey. Also a shout out to Christen and all that she does! I highly recommend Hope Sparks!

I clearly should have looked at the reviews here first before wasting my time.I have to take a parenting class for my family law case and this place is listed as court approved. They have a list of items they’ll accept as forms of income, one of them being a current tax return. I sent it to them via email on Friday, even left my personal info on it. They send me back an email stating they won’t take it and told me it’s because it’s missing information. I asked what it’s missing and they wouldn’t tell me. I asked to be connected with a manager and was told no problem, with the receipt of a cc’d email. I also called and left a message on the manager’s voicemail. That was Friday, here we are Wednesday and I haven’t heard back from the manager AND they have extremely sensitive, personal information about me.

Not a good experience, the therapist showed up to our home and asked my wife what she would like her to do with our son. Not really sure thats why we are trying to work with a professional. I would not recommend Hope Sparks.

I am thankful for the therapy that was provided for my son. He now is able to communicate. He has speech therapy once a week and cognitive once a month. The therapists were sweet, gentle, caring and sensitive to my requests. They always helped with home life and better ways to help my son. I took in all their advice and it always seemed to work. They helped transitioned my son into Pre-school. Ive seen a great difference in my son before and after therapy. Thank you Hope Sparks!

I had a really good experience for my daughters first evaluation, the people were really kind and thorough with questions. Ill keep updating when I have more news to see if my opinion changes.Edit: July 27th 2019I took 2 stars off because I feel as though the Provider is rude, vague, and unclear on what direction/course of action she wants to take with assisting my child. I will change rating to if situation is rectified.Edit: Aug 21st 2019Im not sure how or why they got mixed up on what kind of care my daughter needed when I clearly stated she needs assistance in speech. For some reason they thought I needed assistance with our relationship. So far more than 1 session they wasted my daughters valuable time and chances of learning something meaningful.

Organization, prioritizing and communicating are not strong points to this facility. I DO NOT RECOMMEND ANYONE TO GO HERE FOR HELP. The staff are clueless and have no idea what I am asking. I had to restate how I asked the same question multiple times-two times is too many! How are they going to help others untangle thier problems when the staff have no idea what people are asking in the first place?? Thumbs down!! Get ONE star is way too generous, NO STARS is what they deserve!

Simply helpful, there are too many comments that are personal and not about the staff and facility....the staff= friendly and amazing, the 1 counsolor I have dealt with ...epic and prvides my mind with new tools of communication...and depending on availability and what insurance you carry a bit of a wait to on board....no big deal especially if you need the help!...the facility itself is clan and appropriately designed for privacy and comfortable

A young lady i know has been going here for about a year now. Its definitely helped her !

The lady for parenting class was sweet and funny I didnt think I needed this class cause I been a mom to 4 kids for 10 yrs, but this helped me a lot how to talk to the kids dad, and for me to give him messages from me instead of having our 3 kids in the middle doing it.

HORRID SERVICE NEEDS IMPROVEMENT!!! I wish I had seen the reviews before I started services with my complex trauma teen!!!! The counselors are great the scheduling dept. IS HORRIBLE

The therpaists here are AMAZING. We love HopeSparks.

The staff is awesome they are always courteous and will do everything they can to work with yoy

Ive had nothing but great experiences here. The staff and therapist are awesome!

I had a really hard time at this clinic... I saw a therapist here when I was in highschool who was “interning” and would ask me to repeat really simple details about myself/my life throughout each session (not truly listening) and simply told me what I wanted to hear, agreeing with pretty much everything I said which was super unhelpful because I was having issues stopping negative thought patterns, which she seemed to only enable. So I stopped going then after being hospitalized for a suicide attempt at 21, went back by recommendation..the GIRL I met with was almost my age, was extremely uncomfortable and asked really posed questions and just felt like a child, I left feeling worse 15 minutes in. The next woman I saw did almost the EXACT same thing except I wasn’t beginning to notice this woman truly had no concept of the issues I was dealing with. Therapists who can’t relate are useless in my mind. I continued seeing her because I didn’t exactly have the luxury of not seeing her but after missing two appointments I was booted and was told I had to call to check in 1 week consecutively each day in order to be reseen! I already didn’t necessarily feel she was helping then in my absolute time of need she booted me amen demanded something of me I failed to be able to do after three weeks of trying to remember, being suicidal and deeply depressed can make you forgetful I suppose?... so I asked if she would refer me to somebody else and upon my first appointment w the new therapist I was handed a letter from the previous therapist inquiring if I wouldn’t be seeing her anymore? I was utterly confused even the new therapist looked confused and immediately took the document back once upon realizing it’s shady contents. I felt I was being helped by the newer therapist, also an intern until he also stopped remembering REALLY simple things I’d told him, drawing our appointments out and making them virtually a waste of time, repeating information. This therapist also told me one week before the end of his internship that we’d have one last session which I felt was almost inconsiderate. Not to mention, he began our last session by telling me “I needed to get on meds” which left me in awe because the some 4 sessions we’d had all we’d discussed was the fact that medication seemed to contribute to an overall inability to stay positive and alert and that I should wait until I was in a better place and we had done more work together. This REAALLY disappointed me since I felt good about Him previously acknowledging meds were too intense at the time for me. Overall, I’ve seen 4 therapists and have only been more hurt by this place.

This place is a waste of time and energy. My daughter had her introduction appt the 1st week of June. We where told someone would be in touch to schedule her 1st actual appt. We heard nothing. I called again. Again was told someone would be in touch that week. Now late August roughly 90 days later still nothing! The only thing they have done in regards to my daughter is submit a insuance payment request.Negative stars are needed to rate this place.

Horrible experience twice!!! Just to get into service, you have to call and leave messages for months and no one will call you back. Concerns are not being addressed and make things more complicated! Counselor dont listen just worried about her job! Waste of time!!! It should be negative not one star!!!!!

If I could rate them with zero stars I would. Horrible, unorganized and unprofessional. Nobody seems to communicate because nobody seems to know what is going on.

Amazing I highly recommend it!

Great place

Horrible.