user
Peotters Auto Body, Inc.
186 Broad St, Summit, NJ 07901, United States
Appearance
Peotters Auto Body, Inc.

Comments
Br
Review β„–1

This place is amazing! I can’t recommend it enough. They’re extremely talented. πŸ’―

Pe
Review β„–2

Larry, Pete, Jake my technician, and everyone @Peotter’s is dedicated to making sure that you are completely satisfied with your experience by providing knowledgeable, friendly, A-1 service. Definitely the place to go if you want quality work, and great service. Thanks for a job well done!

To
Review β„–3

Peotters Auto Body Inc is simply the best in the business. Ive taken car in twice (once for ceramic coating / rim painting / bumper wrap, and second for just a wash and wax) and extremely satisfied each time. They combine the latest technology with gold old-fashioned customer service. I appreciate Larry and teams superb work taking care of my Porsche.

My
Review β„–4

Peotter’s Auto BodyThe Ultimate Tesla Auto Body Spa (β€œShop” is an injustice). 3 Tesla’s in one week (that in itself is a good indication).Exceptional in every way! From scheduling with the very efficient and friendly office, Yta and Gabrielle, email confirming appointment, estimate, parts being ordered, and receiving delivery status of parts, to the actual appointment, including scheduling of rental and pickup. All flawlessly orchestrated with precision and care.I knew that I selected the right place, when I first called to inquire. They are technologically advanced in every aspect, starting with the scheduling, and concluding with happily fulfilling my main objective - getting my car back to looking like new, after being rear ended. Everyone at Peotter’s accomplished and succeeded my mission. In fact, the car looked better than the day the car was delivered (picked up) new (due to December snow storm, and Tesla end of year push).Peotter’s is detailed oriented in every way. Their place is immaculate inside and out. Not a thing out of place. They carry that same attention to detail in their admired and greatly appreciated craftsmanship.As, I started out writing, the process could not have been any more seem less, and welcoming. Including, and Importantly seeing two Tesla’s (S and 3)on my first visit for an estimate, an then another model X, when dropping off my 2021 Model 3. That was extremely very comforting, knowing that they had the Experience and Trust of other Tesla owners. All well founded. Not to mention, the large plaque of a Fender Bender Magazine article highlighting Larry Peotter from 2014, becoming Tesla Certified. This, as well was reassuring. Knowing they had already been working on Tesla’s for years.Thank you Larry, Joanne, Yta, Gabrielle, AND all the EXCEPTIONAL CRAFTSMAN and TESLA EXPERTS (sorry, I do not know your names) that took such great care of me and my Tesla!!Peotter’s: Please feel free to post a link to the Fender Bender article, and or a better photo of it.Thanks again.Best Regards,KB

J
Review β„–5

A company really has to be exceptional for me to bother to write a review. And Peotters is exceptional... they go way beyond satisfying their customer... beyond just delighting me. I came to Peotters after I was rear-ended in an accident entirely not my fault... dealing with the other drivers insurance company. At every step of my experience with Peotters they were fabulous. The estimate was easy, but much higher than the insurance estimate. They gave me a heads up before I got home to see the email and told me theyd interact with the insurance company and I neednt worry. They did exactly what they said, got what they needed for the deposit with no out-of-pocket from me, ordered parts and we scheduled the work. Dropping off the car and getting a rental... no problem, they arranged the car rental for me. Insurance adjustment (a few things uncovered once the work was started)... no problem, again they dealt with the insurance adjuster and kept me informed. When they called to let me know the car was ready, I commented I just needed to work out with the car rental so I could get back to Peotters location. No problem, they arranged for me to leave the rental at Peotters and take back my car. My car, cleaned and vacuumed, looked better than when I dropped it off. No out-of-pocket from me. Aside from initially calling the insurance company I didnt need to get involved in that either. I would have preferred not to have been in the accident that required their services, but Peotters made the experience as hassle-free as it could have been... and the workmanship is wonderful. Truly exceptional.

Ma
Review β„–6

Peotters is professional, friendly, reasonable and on-time. My experience with them has been pleasant on every level. Ive used Peotters twice for my Model 3. The first was fairly major damage requiring quarter panel and door replacement. The second was minor damage requiring a Best Possible paint correction where a pickup truck tire contacted my rear door and quarter-panel on the highway. Both times they did a perfect job, on-time and at a reasonable price.

Ja
Review β„–7

Excellent customer service, Excellent body repair. Quick and easy, upfront pricing no b.s. couldnt be happier.

Ri
Review β„–8

The team at Peotters was amazing. Larry was great in taking his time with me and making himself available for consultation. When asked for his creative advice, he always presented very tasteful options. I feel like we did the work together on the car. I have already brought another vehicle to Peotters and will continue sending my friends their way.I had Larry and team ceramic coat my car with Ceramic Pro, wrap trim pieces in gloss black, swap multiple emblems and paint the wheels black. The end result was fantastic, exactly the OEM+ look I was going for.

Fr
Review β„–9

First class customer service and repair team is second to none. Family owned and operated and treat their customers like family.

tr
Review β„–10

Plotter’s did an excellent job! They kept me informed during the whole process making it a very easy and stressless experience!

Ro
Review β„–11

Peotter’s Auto Body is BY FAR the BEST in the business!! Their staff are the Most PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE and RESPECTFUL People that I EVER had the PLEASURE of doing business with!!!I would NEVER even consider to take my cars to ANY other shop, other than PEOTTER’S AUTO BODY!!!Peotter’s is second to NONE!!! These Men & Woman are Truly AMAZING at what they DO!!!They will FAR EXCEED your expectations, and I am a perfectionist, and they Are Just β€œOVER the TOP” with their CRAFTSMANSHIP and ATTENTION To DETAIL!!-God Bless the men & woman of Peotter’s Auto Body!

Ka
Review β„–12

I got hit on my driver side front and rear doors, the driver side glass shattered there was glass absolutely everywhere. Peotter’s not only repaired and replaced necessary parts, but the detailing was out of this world. I’m not even kidding when I say the car looks better then it did when I picked it up from the dealer. One of the few places that repairs Tesla’s, and I will be coming back for more cosmetic work to get my car looking the way I want too. Thank you so much guys! 20/10 stars!

Ke
Review β„–13

The work done at Peotters was nothing but exceptional. Everything was done beyond what I expected and they did more work than expected. Larry, the owner, was as usual very professional and his crew is professional as well. The only thing that wasnt on Larry was his tint installer bailed on him and he was not able to complete the tint work on my truck. He is aware and will get in touch when the tint installer has been addressed. I hope we can finish soon. Price was fair, work took a little longer than promised but that was to make sure was work was done beyond expectation.

Br
Review β„–14

Absolutely perfect. Get what you pay for.

Pa
Review β„–15

Whenever I need auto repairs, my first choice is Peotters. Staff is extremely helpful and the auto repair work they do is great. I have used them many times over the past ten years.

Ca
Review β„–16

Kept me informed every step of the way and coordinated with insurance. Car looks better than before the accident- Even the interior came back cleaner! Super impressed, pleasure to deal with. Highly recommend.

Tr
Review β„–17

Peotters went above and beyond! I love the under promise, over deliver business model. When I took in my car for an estimate they said they prefer to take off the bumper to give a proper estimate. They used a heat gun to give back the car with the bumper looking 100 times better. I was able to still use the car as we waited for the parts to arrive from Tesla. which I was wowed by because I was not expecting them to temporary fix the bumper as we wait. When the car was done, they took out a whole rack with all the parts that was replaced and I was able to pick any parts that I want to take with me that I thought seemed to be very minor damage. The Tesla looked better than when I bought it brand new because they where also able to fix the manufacturering problem like the panel gaps. The car was clean, waxed and they were able to puff out some scratches which I was not expecting at all and the car was ready early! I am so grateful, Thank youuuuuuuuuuuuuuuuuuuuuuuu so much! Highly Recommend, hope you can have the same experience.

Wi
Review β„–18

The work performed was top notch. The estimator was knowledgeable and courteous. This is a great shop and I recommend them highly!

Gr
Review β„–19

Sadly had the occasion to use them twice in less than two months, but happily for me, they were great.Driving in 4 yo convertible and hit a deer. Not going fast enough to set off airbag and the deer ran away after jumping on the hood. Car still drivable but the way cars are designed there was a lot of damage. Parts were a little hard to get because of COVID shutdowns but they got everything and fixed the car beautifully. Immediately after I had two small problems which I thought might have been related to the accident but they said were not - one was an easy fix and the other required a part which they ordered and put in. When I tried to pay them for the work they said no payment because wasnt that hard to do - huge credibility points there, most places charge anyway.Second was a 1998 car that I love, another impact with a deer, a glancing blow but still damage. In that situation there was a limit as to how much to pay because the car really isnt worth that much. They sourced second hand parts where they could and pushed out some of the dents rather than replacing the panel - not a perfect solution but kept the costs down enough for me to justify not writing off the car.Absolute pleasure to deal with, very happy my insurance company sent me to them in the first place.

Jo
Review β„–20

My Tesla Model 3s body was damaged, Peotter gave a reasonable estimate. scheduling the service is very smooth and quick. Customer service staff is very friendly and responsive. Good service, good quality works. Painting job is excellence. excellence job of keeping the car clean when completed. Highly recommended for Tesla body works.

Le
Review β„–21

My car needed work on two panels and also it needed a new front bumper. Peotters did a fabulous job!!

Se
Review β„–22

Wow! They are INCREDIBLE. They kept in touch with me throughout and they are honest. They also handled most of the paperwork/back and forth with insurance for me. Helder and Joann and everyone at the front desk are excellent, professional, and competent. The waiting room is stocked with complimentary items (coffee, bottled water, juice boxes for kids) and it looks more like a living room in an upscale home than a waiting room--you could eat off the floor--it sparkles! And then...I got my vehicle back. I cannot even begin to descibe. I didnt like it this much when I first bought it. The paint was perfect and pristine; it looked as if it was bathed in oil. It glistened. The front end was just complete perfection. I fell in love with my vehichle all over again. Their work is TOP NOTCH. AND they completely cleaned the inside and outside for me. My overall grade: 100. Im being honest. There is not one aspect I could even try to complain about. You cannot go wrong with Peotters Auto!!! P.S. They were even conscious of pricing and gave me a deal when I had more work done, and they were not the least bit pushy or aggressive, just 100% honest and matter of fact; again, PROFESSIONALISM is how Id describe Peotters in a word.

So
Review β„–23

Best body shop in Jersey.

el
Review β„–24

Overall repair was excellent, and communication was good.. However they did have our truck longer than expected. i would use again based on quality of work..

Je
Review β„–25

Very responsive, upfront with pricing, and complete the work ahead of initial estimate. A must use for Tesla owners.

Ka
Review β„–26

I was visiting a friend in Summit (I live in Hillsborough) and stopped in while passing by to ask a question about replacing a battery for my car remote. I had been told I needed to go to my dealership to do this and that it was expensive. The girl at the front (I wish I got her name!!) told me that it was very simple to to fix and I could purchase a simple battery anywhere and do it myself. She didnt have any of that type but took the time to write down the exact battery I needed so I could go purchase it and she showed to open the remote and replace it. Simple acts of kindness like these are what make all the difference. Thank you!!

Ka
Review β„–27

Peotter’s was professional and helpful from the moment I contacted them. My car had been stolen and found undriveable. Peter and Gabrielle, as well as the rest of the staff, helped me navigate the process of getting it towed to their site, getting it cleaned out, and helped me remove the license plates and have the car transported away per my insurance company’s instructions. I had the car originally towed to Peotter’s because I knew that, if the car was salvageable, they were the absolute best to repair it. Even though they did not end up getting that business since the car was totaled, they treated me with white glove service. I was so appreciative that they walked me through this process during a time of stress and I knew I was in great hands. They will be my car go-to peops forever.

Pe
Review β„–28

They are the best I have ever worked with. Simply the best

Br
Review β„–29

From reception through completion all of the elements of our experience were second to none

Al
Review β„–30

Excellent price and fantastic service. Always picks up phone when I call and answers my questions. Followed up with additional tips and services. Highly recommend.

ED
Review β„–31

I had a SPA/Ceramic PRO package done to my vehicle, I was very impressed with the service done. My vehicle looks like a brand new show room car. Yes, it was worth the investment.⭐️⭐️⭐️⭐️⭐️

st
Review β„–32

Gabrielle is great!If she says something will happen...... it does.

Aa
Review β„–33

I have several vehicles I use for a private rental company. Peotter’s has been my partner for cost effective repairs and ideas on protecting my cars and saving money. I recommend them for body work and their Auto Spa has been the best I’ve used in NJ

Pa
Review β„–34

Pristine shop, super polite staff all around, they did perfect work on my model 3 and i didnt have to do anything, they handled EVERYTHING. I couldnt ask for more!UPDATE: I had to return to Peotters for another repair (rear-ended a SECOND time), and I was just as happy if not happier with the whole experience. How refreshing to deal with real Professionals.

Ma
Review β„–35

A++ - great communication, professional handling of insurance claim and estimate adjustments, and great customer service with Gabrielle managing the process and providing confidence that she was on top of all of the details so I didnt need to be. Highly recommend Peotters!

Pa
Review β„–36

Larry and his crew are working on my classic 1967 Cutlass. Its nice to have a shop that is just as enthusiastic about restoring the vehicle as its owner.Great attention to detail and very clear about the planned work.Check back for pictures!

Ka
Review β„–37

I, and my family, have dealt with Peotters a few times over the years and they are extremely professional. From their office staff to their spotless garage and excellent work. We have never had a problem with a repair. I highly recommend Peotters!

Ni
Review β„–38

This body shop is very professional and has a super knowledgeable staff. They were able to fix my vehicle back to how it was when it was new. Very impressed.

M
Review β„–39

Most honest and professional body shop I have ever dealt with. People there are extremely personable and knowledgeable. Highly recommended!

ed
Review β„–40

The shop knows what they are doing, shows great attention to detail, has excellent customer service and takes body shop repair to a new level

Ma
Review β„–41

Very professional and customer friendly. Would not hesitate to return there or recommend them.

Da
Review β„–42

Great service, very reasonable, and very timely. I would highly reccommend!

Jo
Review β„–43

My car is like new. Really great job. I would have liked to know about no credit cards. Not a big deal. I got over it as soon as I saw the mirror polish on my car. Thanks!

Ga
Review β„–44

Honest excellent service.Larry and Joanne were great, they explained my options in detail and the job was performed to perfection.

Ja
Review β„–45

What a great experience at Peotters! My jeep was in an accident and was towed to Peotters, they were so professional, knowledgeable and friendly, they were able to throughly inspect and point out repairs that were done to the truck before i purchased it and was able to communicate to my insurance company that the truck would only be repaired using genuine parts. After further inspecting the truck was determined as totaled. Going though the whole experience of the accident and dealing with insurance, peotters deffinatly made the auto body/mechanical part so comforting and easy for me, I highly recommend them 100%Thank you to everyone over at Peotters!

Ja
Review β„–46

Not good people. Very dishonest and will try to deceive you. They will say one thing and do another. I wouldn’t wish their service on my worst enemy

Zu
Review β„–47

LOVE this auto body shop !! great people honest and very professional we trust them 100%.

Al
Review β„–48

These guys are the real deal. Will be going to them for more in the future!

Na
Review β„–49

WONDERFUL STAFF AND MAGNIFICENT WORK

Ro
Review β„–50

They did a phenomenal job matching the paint . My bike actually looks better then it did coming off the showroom floor

Bi
Review β„–51

Great work and professional staff

Ze
Review β„–52

I was originally reluctant to take my vehicle here because of a couple not so good reviews I read elsewhere. My experience was great, and I will certainly use again if needed. First, I noticed their rates for every category of service are $5.00 per hour cheaper than another nearby shop which was to my surprise. The place is very professional and every employee I interacted with was friendly and helpful. Finally, while performing the work on my vehicle that I went there for, they also provided some additional service above and beyond in the same vicinity of where the work was being done, that saved me a trip to the Lexus dealer and a big bill from them. Thanks again for working on that rear that rear hatch latch on my RX350!

Do
Review β„–53

Have used Peotters on several occasions for my jeep and I highly recommend them for not only their professionalism and integrity but I get to see the cutest and most friendly dog in their office who greets everyone with a generous tail wag and a lick!

V
Review β„–54

I took my model 3 for bumper replacement. Very professional, walked me through the process of getting parts. Worked with insurance. Delivered per estimate. πŸ‘

Sc
Review β„–55

Friendly courteous staff. They arranged to have Enterprise pick me up. Car came out cleaner than the day it was purchased. Highly recommend.

Fr
Review β„–56

Top quality work!!! They did a great job on my 2017 Jaguar F Pace. Office staff organized and very knowledgeable. Good customer service.

Jo
Review β„–57

HORRIBLE SERVICE WOULD NEVER USE.WORST PEOPLE I HAVE EVER DEALT WITHDO NOT USE FOR YOUR OWN SAKE

Re
Review β„–58

I have unfortunately had a couple of car accidents and had body work done here; the people at this body shop took excellent care to deliver top-notch results. The car was returned to dealership after lease ended, and no problems at all were noted.

Bo
Review β„–59

Im so glad I came to this auto body shop in summit, I live a few towns over and it was well worth the drive.

Sa
Review β„–60

You guys saved me a bunch of money when i took my car to get pre purchase inspection by you guys. Your standards are strict. You’re premium quality !

Sh
Review β„–61

After a horrible accident we decided to bring our Volvo at Peotters Auto Body. It was a excellence service. The finish of the car was pretty good, they replaced everything needed with a original and new brand pieces. The customer service was great, Joanne (the owner) gave us personal attention, every time that we had a question or little issue, she and her team resolved every detail and did not give up until we were 100% satisfied.At Peotters is all about the customer, their goal is to keep the customer happy and they succeed.That kind of service make the difference in any Company and also makes the nightmare of dealing with a car accident more bearable.My car looks like nothing happened and that make me so happy!!!WE HIGHLY RECOMMEND PEOTTERS AUTO BODY.

Va
Review β„–62

They forgot to connect the AC Harness.. and I went on a trip with a family of small kids to Pittsburgh with no AC in my Tesla. Basic QC

mi
Review β„–63

Superior repair and paint work superior customer relations

Ke
Review β„–64

Would NOT use again. I brought my car here after a minor accident to the front end of my car. my car was still drive-able when i brought it in and only need body work. They told me my car would be ready in two and a half weeks and it took a month. I called them on a monday and they said my car would be ready thrusday or friday. When I called them friday to see when i could pick up my car they said they would call me back in 10 minutes. 4 hours later they called me to say it wouldnt be ready until the following week. If you dont mind waiting double the time they tell you for your car then this is the place to go. They also are much more expensive then other places. My insurance company paid out but their final coast was 2k more than another place I had gone to get more severe work. I would discourage going here.

ma
Review β„–65

They fixed my bmw 530i back bumper perfectly. No hassle and timely. Even provided a rental service thru enterprise. Highly recommend

Jo
Review β„–66

I have brought my Tesla twice to them and both times the service was amazing, the quality of the repair incredible. Could not tell there had been any damage.

Ke
Review β„–67

I went there for an estimate and their dog was so viscous. Why have a dog that will attack customers on the premises? After having to run away from being bitten they didnt even have the decency to apologize. So rude, and not to mention they had a nice smirk on their faces. Most unprofessional place ever!!!

Am
Review β„–68

Fantastic service, worked so closely with my insurance to get it right.

Cr
Review β„–69

Its great, Cant ask for a better place to work

Ro
Review β„–70

Fixed my Tesla after a rear end accident. Tesla approved body shop

Da
Review β„–71

Excellent and friendly service – very pleased with the paint and body work performed on my vehicles

Br
Review β„–72

The quality of workmanship is second to none. Been a customer of theirs for 20 yrs. None better!

Ja
Review β„–73

Substandard paint work quality and pitiful customer relations. There was missed damage from the accident, overspray from poor masking and visible dimples/orange peel. The owner said its normal for his shop to not prep the surface prior to re-painting but only after initially claiming the work wasnt done by his shop. Then he stormed off.Cant say Im very happy and cant recommend that you use them.

Da
Review β„–74

If you need work on your car, do NOT go to any other auto body shop in summit, this place has it all!

Ro
Review β„–75

Im recommending this place for sure.

No
Review β„–76

If you own anything other than a luxury car, or something expensive, I wouldnt waste your time going here, even for an estimate. Peotters will waste your time.I took my truck to peotters to get an estimate for body work/paint. 2 individuals told me that they would provide me an estimate for the work. Did a walk through and all, then took my contact info. Never heard back from them, so I physically went to the shop a second time to request the estimate. Again I was told that they were working on it and that I would have it by the end of the week. That was weeks ago. They wasted my time, and basically just yesd me, with no follow through. They will tell you what you want to hear, and if in their eye they wont profit enough from the work, they will sell you out like they did me. And I was prepared to spend $10k on the job. DONT WASTE YOUR TIME AT PEOTTERS!!!!!!

Ja
Review β„–77

Great service

Ge
Review β„–78

Average at best.Took 2 cars there 1966 Mustang wanted a couple of panels resprayed, they said NO and walked away, get it done somewhere else.2012 Prius, repainted, lots of orange peel

Ma
Review β„–79

I had an issue with my car that no one could really figure out...and then I found Peotters!

Th
Review β„–80

Best Auto Body Shop experience!

Li
Review β„–81

Amazing service

H.
Review β„–82

Great service!!

St
Review β„–83

EXPERIENCE Crew

Fe
Review β„–84

Excellent

Information
53 Photos
84 Comments
4.6 Rating
  • Address:186 Broad St, Summit, NJ 07901, United States
  • Site:http://peottersautobody.com/
  • Phone:+1 908-273-4000
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7:30am–4:30pm
  • Tuesday:7:30am–4:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–4:30pm
  • Sunday:7:30am–4:30pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations