This towing service is A1 in my book. I called them and they came to us within 20 minutes. The guy was very informative and professional. I called another towing service and was told it would be an hour and a half before someone could come locally. Spoke to a friend while waiting and he told me about this company, and was he right. They are quick, polite and very professional. Even though the destination was a few blocks away, it was all worth it. Great customer service will always keep customers and this company will always have customers. You will not be disappointed. Please call them and see for yourself. #1 in my book

I am very impressed with Jims Towing and their employees. From the lady that answered the phoneto the driver... very professional and knowledgeable.. really helped getting my car from point a to point b with no problem.. price was right on and wait time was less than I was told will definitely use again.

I was broken down on the interstate in a very bad spot, I had no clue what to do?? I called Jims Towing and they had someone there very quickly to handle the situation and had me home in no time! Their prices were the best I could find also

Excellent service! Would highly recommend.

I was trying to slowly pass over a pothole on this terrible small back road behind Health First in Summerville.. and boom, got stuck into one. My whole front tire including the car frame got stuck. I was in shock, so I just googled a towing company and I have seen the awesome reviews so I called Jims towing, so glad I did. The lady on the phone was super nice and the gentlemen that got my car out, was super nice.Never thought this pot hole would damage my car and leave me stranded.Thanks for your fast, polite and professional service.

They took great care of my car while it was there

Our car broke down on 26 at 11:30pm and after calling numerous 24/7 towing companies(which went straight to voicemail or didnt answer) that appear higher in Google search, we luckily called Jims Towing. The operator was professional and able to answer all of our questions. The truck arrived 20 minutes earlier than was scheduled. The driver even dropped us off at a more convenient location than the side of the road for our Uber to pick us up. If I ever have car trouble in the area again, I know which company to search for: Jims Towing.

They have awesome customer service and there always quick to get you taking care of

Theyre really quick to get my car after towing it

The woman on the phone was very pleasant. Nigel came within minutes of my call and was very careful, helpful and super nice. They gave me a great price and I’m ver grateful! Thank you!!

We bought a 1977 Winnebago to restore but getting it towed was proving to be a chore in itself. That was because we didnt call Jims first... They were loaded up and ready to roll in no time, thirty minutes later Minnie Winnie was pulling up- thank yall so much!

Good people to deal with..

They were wonderful to deal with from the beginning to the end. I had called around to other places but Sharon ( hope I got her name correct) was so kind. They even charged me less than the initial quote. They drove a 3 hour trip so they are one company that tows out of town. We had a older motorhome and Jim was very professional and gentle on the old rig. It was in a difficult spot to get out and he did great. Thank you all so much again. I highly recommend this company.

The best tow service Ive used . Good price and dependable service 👍

They hauled and stored my brothers Harley after his accident. The staff was very warm and polite. They didnt just view Daves bike as a piece of metal but recognized it as a beloved machine and showed great respect for it and toward his family during the whole process. I will always be thankful for the kindness and sympathy we were shown when my elderly mother came onto the lot with me. They brought her into the office and offered her a chair and a drink. Those small details in service made a difference during a very difficult time for us all.

Quick and on the spot service. My driver, Chris, was as personable and as nice as could be. Great food recommendations while I waited for repairs as well. A+++ service, very fair prices, personable, and most important, timeliness. Thanks guys and thanks again, Chris. I would recommend 10 times out of 10.

First they charged me 250 for a 4 mime tow then let my car go to.the man who just sold it to me...

My car was totaled and my husband suffered broken ribs. A week after the accident we go into the tow yard and ask them what we owe and what we need to do because it is our 1st accident. The lady said my insurance covered all of it. 4 months later and I have a 4k bill. Scam artist claim to send notices and never not once did they

Such a wonderful group of people. They’re always there when I need them!! The only company I will trust to tow my cars!

Awesome company and great people, only company that would tow from the 3rd deck of a parking garage. Highly recommend them and cant say enough good things about them.

I called to have my car pulled out of the ditch. They were very helpful and had me back on the road in no time. Hopefully I won’t need to but I will definitely use them again!!

Jims Towing was recommended by the repair shop (Pauls Car Care Center) & the service was great. A little hiccup with getting to the car on CSUs campus so just be aware that security on campus probables needs a heads up. Thanks again.

Great customer service

I had a boat axel break. It was not a good situation. Zack with Jims towing took extra care to ensure there was no further to the trailer and got it home safe. Thank you Zack.

Dispatch didnt get the correct location for the driver, so a 20 min wait turned into an hour in the cold. Still charged full price. The only thing good about them is that the driver was nice and had heat in the truck (thats why theres an extra star for the rating). Prob wont ever use again unless its a major emergency and they can get there faster than others.

Ive never done any business with them but have had quite a few convos with them and theyre quite professional over the phone and understanding

Prompt, courteous, professional and reasonably priced. Will definitely be calling them again for my next tow!

I used the service last week .Service driver David Polson was extremely pleasant and showed up earlier than expected and ready to go.This group has my recommendation.

All five wheel studs broke off my sons front wheel at low speed, not damaging any wheel or under carriage parts(dont know what caused it yet). AAA sent out one wrecker company and the guy said he was going to pull the car from the front and let it roll on the brake rotor. The car was at a 45 degree angle facing a concrete curb. I knew this was going to include the spindle and rotor being dragged sideways a bit. I told him no he wasnt going to do that and cause damage. So he left. I called Jims Towing and Jim answered right away. After explaining my situation he said he was going to call Chris and have him call me. A few minutes later Chris called and headed my way. After assessing the situation for a few minutes, Chris decided to push his rollback bed up under the car from the rear. Basically scooping the car from its current location only rolling it a short way on the crushed dolly I had placed under the wheel.By doing so he minimized having to move the front end. He was then able to set it down right in my driveway without causing any damage. All this in the middle of the the night with a friendly and cheery demeanor. Chris is apparently a very experienced operator and I am very pleased with the response by both Jim the owner and Chris the wrecker operator. I highly recommend Jims Towing & Auto Wrecker!

The service and people are great! I locked my keys in a rental that I had and I needed to be somewhere important and was going to be late. I explained that to the guy that I spoke with on the phone. He came within five minutes and immediately started working to get my keys out right when he arrived. He got my keys out and said I know you have to go rush so come by when you are done. That really showed me that he actually listened to me and not only that he cared! He was great!!! Any time I need a tow or need to get my keys out I’m calling them and referring them every time.

After using them 4 times with great results I figured I would post a review. They have always been quick to respond and with my Porsche that is low have been excellent not to scrape anything while placing on the flat bed.

Excellent customer service. I had about a 25 minute wait and their truck was awesome!

One of the most pleasant tow companies I’ve dealt with. Response time For a truck to get to me was barely 20 minutes. The staff and the owner are extremely professional and polite. Strongly recommend calling them.

Had a break down. They arrived quickly, were the cheapest price. Very polite, clean cab. Highly recommend.

Great People! Someone you can trust

I had an accident in my box truck earlier this week. These guys were called by the state troopers and did an outstanding job. Very knowledgeable and fair group of guys!

I have used this service several times for towing and winchouts. Great customer service with very friendly and professional drivers! The only company I would recommend.

Absolutely professional and accommodating. Theyre fair and are awesome at what they do. Couldnt recommend enough if you need a tow.

This place is a joke. Ive waited over 4 hours for them to show up and after calling them numerous times they guaranteed the truck would be here in 10 min. Im still waiting for the truck. When they get here theyll get a big surprise when they came here and the truck is gone. I wish I could give them a zero.

Bent a tie rod when towing my car.

Excellent Service, FAIR pricing and responsive. Couldnt ask for anything better! Honest People!

Got a tow from Zack he is always professional and gets the job done quick highly recommended 💯

These guys were awesome, they towed a playground set to my house from my office on a Sunday at that, they were at my office before me and at my house before me. The owner was super sweet and his right hand man got the job done fast and rightI will never use anyone but them

These guys rock! They have beautiful trucks and the workers are professional.

Top high priced

My wife and daughter broke down on the interstate during rush hour traffic. In a panic I called Jims Towing, they were there in less than 30 mins and took great care of my family. So thankful for their service. This is the 4th time Ive used this awesome company. Its good to know that theyre always there when we need them!

Needed a tow the other night after my spindle had broken. I called Jims and they were very polite and the price they offered for the tow couldnt be beat. The wait was a little long but what tow isnt. Will be calling again to get my vehicle towed to a shop.

$200 for one night.

Excellent customer service and very professional drivers. Highly recommend this company for all towing needs

Our business was robbed in October 2014. Thieves took over $35k in landscaping equipment and an F150 truck. We heard from the Sheriff today that the truck was recovered in the bottom of the Wahoo River. They gave us Jims number as the location of the recovered vehicle. Jim told us we could get our truck back if we paid him $2700!! Sounds like extortion to me Jim and a lot like being robbed again in broad daylight. Spoke to Sheriffs office and they too are a bit surprised. When my husband told him we didnt have $2700, he said how about $2000. When told we didnt have that, he said come up with an amount and every day we leave it there will cost us another $30 a day! Let us know how your conversation goes with the Sheriffs office Jim and enjoy the truck.

Worked with a guy named Tony, very helpful and personable. Very reasonable prices.

Arrived quickly, car broke down on Easter Sunday off 26 and they brought back safely to Charleston for a fair price. Polite and speedy.

Fast. Cheap. Great customer service!

Great

I accidentally locked my keys in my car. They told me that he would have one of his drivers there within 30 mins. After 25 mins. I called to check that they had not gotten lost trying to find where I was. I was told that his drivers had to go to the scene an accident, and that he would be there in less than 15 mins. He arrived there about 10 mins later. He was fast unlocking my car. He apologize for the wait, and also gave me a discount for having to wait so long. I would definitely recommend using them.

Prompt and helped us when we needed!

This was the most awful experience I have ever had and I use wreakers all the time for work in summerville,the. ETA was 10min but the driver didnt arrive til 1hr later..... never again never again

I never thought id be giving a towing company a glowing review but here i am. Jims Towing was called by the summerville police when i got pulled over. At first i was worried becuase the driver rolled down my drivers side window and it was supposed to rain that night. When i asked him about he he told me that it was incase they had to jump up and grab the wheel if the straps failed. He assured me that it would be rolled up and locked up when they got to the yard. Fast forward two days later and i went to get my jeep, not only was the window up and the doors locked, but everyone was really nice, there dog is adorable, and they helped me out with the price without me even asking. my jeep had NOTHING missing and NO DAMAGE at all!!! Thank you guys so much. if i ver need a tow again im calling you!

Warning; Do not use Jims towing!! The drivers are not certified, if you were to give most of them drug tests they will fail!! Two guys showed up to tow my car high as a kite. They damaged my car and refused to take credit for it. They scratched it and messed my tires up. Had no idea what they were doing. This company is full of thieves and liars. Protect your property and go with another tow company. MY WARNING TO YOU IS NEVER NEVER NEVER USE JIMS TOWING!!!

Love Jim and his crew

Got a really big wrecker

The driver was 40 minutes late.

Bring your waders after a rain - needs some site work done

Great deals.

Fantastic and quick service

Ok

On time and professional