Jade was very helpful and has great customer service skills would recommend her to anyone!!! Thank you Jade so much for making my day so much easier!!!! Store26670

Completed my rental online with the help of Ms. Kandas, very clean convenient location 👍🏻

Great customer service and unit I’m storing in, is clean. You guys definitely have to check out the cool app!

Good location, friendly staff. Rate for RV parking has gone up 3 x in a year, only issue.

Kandas and her manager have been so helpful when there was a problem with the original unit I rented and needed to switch to a different one. Then that created a billing issue that they have promptly corrected for me. I am extremely happy with their customer service practices. I highly recommend their storage facility.

Amanda was very helpful and had a answer for all my questions. I will be renting a unit from here. Thank you Amanda.

Charlotte was very helpful and friendly. I am so happy with the wonderful customer service that she has. I definitely recommend this location.

Property manager is very helpful and the facility is clean and convenient

Kandas is an amazing customer service rep for this company. I really enjoyed her efficient and personable assistance.

Charlotte was very helpful during my rental. I also have to thank Monica from the store on N Main in Summerville who searched to find a location with a unit to meet my needs.

Love the app, you literally can do everything from it even open the gates 👍🏻

The Manager Kandas made my move smooth and easy just like I imagined, was referred by a close friend and I’m glad I decided to rent from here, very clean and convenient

I love the ps app !

Manager at this property was a big help, she informed me that I was able to rent from my phone but I insisted on going inside because I like my questions to be answered upfront, manger answered every question I had. Also wanted to state that the property is clean! Prices a little steep but worth storing. 5 stars well deserved

Property is clean and well-maintained.

Property is always kept clean and the manager Kandas customer service is always great

Stopped by three times on a Sunday to buy some boxes. According to Google Maps and the on-site signage, the office is open from 9 a.m. to 5 p.m. on Sundays, but no one was here in the late morning or in the afternoon. Called the office and left a message. No response yet.

Manager here is a great listener, I always have a story to tell her when I’m paying my bill, it’s a very clean Facility from the others I’ve stored before

Great storage unit! Would highly recommend

Best storage unit! Thank you for taking great care of our valuable possessions!

Kandas customer service is phenomenal, storage facility is nice and clean

Outstanding experience with Dawn from the moment I walked in the door. She was great! The place was spotless, and Dawn was very friendly and knowledgeable and answered all my questions. Customer Service at its finest! Highly recommend Public Storage on Dorchester Road.

Charlotte was a fantastic help throughout the entire process. Would highly recommend this location

Miss Dawn is a very talented agent, Manager, office assistant, gatekeeper, sales representative and very good @ Customer Service...and the Units are clean and well thought out, too. But the ONLY reason I am here, and not somewhere else, is Miss Dawn--NO B.S. straight answers to Questions and firm about details she had no control over. Whoever owns this place--well, you are not paying here enough.

Kandas, was very pleasant and helpful.

I called to let them know I was running late and wouldnt get there until a little after closing. Not only did Ms. Dawn stay to allow me to check in she also collected some information over the phone, to help speed up the process... Great people and clean units, what else do you need.

Me and my son first time storing and Kandas was great with details and got us the right size we needed !

Dawn has the best, by far, customer service in the lowcountry. She is a sweet lady who goes above and beyond to make sure that you are happy with the facility and ensures that you get the best price. She checked the inventory of spaces weekly and would let me know when the one i was needing came available. Would definitely do business again with this location and Dawn!

I began renting space here a little over a month ago, and so far, Ive been thoroughly impressed. The cost isnt bad at all, the facility is clean, and the assistance Ive received from staff has been excellent. I would highly recommend this storage facility.

Manager was very Helpful. Our Storage area Was in great condition and easy to access!

Ms dawn is amazing she has absolutely been wonderful. We had to move rather quickly and she helped me out finding the right space for our needs and provides wonderful customer service! Thank you so much

Miss Dawn did a great job. Very informative and accommodating. It is a nice doing business with a person that knows there job.

I just rented a space over the weekend. Excellent customer service. The manager was very kind. The facility was clean and well maintained. The units were clean and easily accessible. I would recommend the location to anyone looking for storage.

Good storage facility.Only issue was the key pads for the gates. They were complete junk. Many times I couldn’t get in and with my line of work I had stuff stored that I needed. Other than that good place.

Checked in last week and Monica was a great help. Rebecca has been very helpful during the process too. It is a very clean and well run place. We are happy to have found it and will soon be adding to our storage while our house is being completed.

Dawn is great. She made everything crystal clear. The units are nice and clean, as is the rest of the facility. Highly recommend.

Dawn always in a great mood with a smile on as soon as you walk in the door. Shes always very helpful. Great staff.

Reserving a unit was very simple with the online process. When I went in to finalize the rental process, the staff was very courteous and helpful! And they have the best prices I could find around town!

Drove all the way here and wasn’t open. They at lunch..aughh..why post hrs if ur not here

Fantastic customer service! Keep it up!!

First day at unit could not get into the unit. Beyond dissatisfied. Spoke to 2 different Representatives and was speaking of refunds. ....Since I couldnt get in...was told we dont give refunds for this kind of issue.....are you kidding?! I cant get into a unit that I paid for in full..I cant use the service at all ...what do you give refunds for???

The place was spotless and Dawn was very nice to work with. Great looking place.

Ive had family items in a climate-controlled unit at this location for almost 9 years, and just recently cleared out the unit (very glad they were open Easter morning!). I was SO IMPRESSED with how clean everything was; 9 years later and everything looked just as it had the day it was put in there. The facility is clean, and the staff is awesome. (Thanks to Monica for her help!)

I have rented from several storage units throughout my life and through another public storage, but this storage facility is alot different...the staff here is amazing, very understanding, very helpful, and very knowledgeable of the business. The property manager has went above and beyond to accommodate our storing needs giving us options we did not know existed. The bathrooms and lobby are always clean and well stocked....we feel truly blessed to have finally found a spot to keep our things that we trust and a place we feel wanted

Walked in expecting to have a problem paying my bill since my storage space is in another state. The lady at the desk said thats not a problem. After asking me a few questions and verifying some information, she was able to locate my account and process the payment. I left genuinely surprised at how easy it was. If I ever find my self living in Summerville, SC, will definitely use this location for storage. Thanks for making my day!

This location was great!! The location is convenient to my home. I went looking for a 10x10 storage space, left with a 10x20 climate controlled space instead for only a few bucks more!! The manager even offered supplies and gave me tips on packing my things to prevent damage, which I thought was very thoughtful. Overall the experience was enjoyable. I would recommend going and talking the Rebecca. She will make sure you are taken care of. She really went above and beyond to help me.

Dawn was most helpful, kind, and professional. Very impressed with the cleanliness, security, and staff at this location.

Linda is the best ! Thank you for awesome and kind service! Very helpful

If you are looking for storage, this place is excellent. They have the best prices and are the cleanest facility ivI seen. Anne is phenomenal. I highly recommend them.

I’m new to the area and the staff Rebecca and Tanya greeted me and treated me like a customer spending his hard earned money. They went above and beyond to help me through the whole process and didn’t just take my money and say here you go. I had so many questions and they remained patient with me. I’d highly recommend Public Storage on Dorchester Rd. Thanks for the old fashioned excellent customer service!

Excellent service! Rebecca is amazing! She showed me three units before we found the right one. Unfortunately I was indecisive, but she was patient with me. I would recommend her and her property to everyone.

Very clean storage area. No problems with moisture. Very well maintained property. Automatic billing was problem free.

Dawn and Brandy are very helpful and professional. They do everything they can to ensure we have all we need.

Amazing place to do business very friendly very helpful wonderful experience definitely recommend this place 100% satisfied

We had to find storage fast. Rebecca helped us find the right space and made sure we would be able to access our unit after the office closed. She even checked with us the next day just to make sure everything went well. She really went above and beyond to help us.

Public storage shouldnt charge a full month when we were out two days into the month. Not only are you getting my full month, but the next persons who moves Into my unit as well. I would not recommend.

Hello public storage headquarters this is Paul your favorite Tennant just wanted to check in and let you know that this is the best public storage of all the public storage not that the facility is the great its the people dawn and everybody else Ive dealt with top shelf you gotta get more folks like this

Gloria provided excellent service, and even stayed after hours to get me my space ensure I could access the property

Any time I go there they are very respectful and help me any way they can very awesome service

Friendly manager, clean storage unit, reasonable price.

Very Orange building can not miss it. Manager is very knowledgeable and friendly. Easy to get around property, Boat and RV storage.

Dawn is fantastic and an asset to this business. She’s extremely friendly and helpful.

Great place to rent!! The staff is always friendly when i stop in to make a payment. If youre looking to store, I suggest Public Storage on Dorchester Rd.

We got a large, indoor unit. Well lit, plenty of space, and Dawn especially was a big help with getting us situated!

Dawn did an excellent job with the rental I would highly recommend this location its clean includes drink and chocolate will definitely recommend

Dawn was a pleasure. Very helpful. Facility is clean and well kept.

Awesome place. 11 yrs dedicated to PS

Recently visited this establishment, found it to be clean and well kept. The attendant there was great. Anne was very professional and was extreamly helpful. Believe I will enjoy doing buisness here.

This facility is clean,safe,well lit,easily accessible and the only thing that over shadows the facility is how friendly,helpful, and knowledgeable Dawn was and has been since the 1st day we rented our unit.

Thanks for helping me understand the rental do and do not. Will come back once I get garage organized

Very polite, efficient and friendly. Units are clean and well lit. Dawn was awesome to work with.

Clean and well managed. Monica (manager) was helpful, courteous and efficient.

Clean and ms Kandas answered every question I had for her.

Great service staff!

Tanya is absolutely AMAZING!Such an awesome customer advocate !Thank you so much!

Dawn was great! Wish everyone did customer service like her.Very clean, and secure facility.

Close to home. Easy to get in and out.

One of the worst storage units Ive ever rented . Dont rent here because they kept overcharging me ! BEWARE!

Very easy move in. Signed up online, they had all my information and took me to look at the unit before we completed the deal. Efficient and friendly.

I Love how knolegable dawn was, she made it easy for me... thanks

Dawn is awesome. So helpful. So professional.

Would recommend if needed last minute and short term. A few months after moving in I noticed the gates were left up 24/7 for what appeared to be construction. Next time I visited my unit someone had attempted to cut the lock. After they made me buy a new lock myself, my rent was increased a month later without warning. I tried to dispute it but they just said they sent a notice in the mail, which I never received and every other notification was set up to go to my email, so Im not sure why they tried to mail it in the first place. I moved all my stuff out while they were closed and then went back to check out the next day and was told they noticed my lock was gone during lock check that morning. Wondering why I wouldnt have been notified of someone trying to cut my lock if they supposedly do AM lock checks. Maybe they mailed it.

We are looking for extra space so checked this location. Office staff was welcoming and knowledgeable

Great facility very clean. Tracy and Jenn were so nice and helpful!

The staff was very respectful and knowledgeable of my needs for storage location was clean, I would recommend this location for your storage needs.

Monica was very polite, professional and we look forward to storing with u

Love the 3 super ladies up front. Very helpful

Excellent and secure storage facility.

Very friendly and helpful staff. Nice facility

Great location very friendly and helpfull

Great friendly service. Dawn is always cleaning property

Great people there only had one issue with them which was they cut my lock because they mistook it for the wrong storage unit they did replace my lot for me after I let them know

Service fr dawn was very very good.

Facility is clean and Dawn is personable

Dawn did great thank you

Dawn was friendly and helpful.

Excellent service... Short waiting time!!!

Dawn is a sweet person that welcomes with a smile

Dawn is the best,, really helpful & nice

Monica at the desk was very kind and helpful.