Terrible customer service. The lady at the counter was polite and nice when she was trying to get my business but acted like she had better things to do when I came for pickup. I was trying to tell her I called several times to confirm my pickup on my lunch break but no one picked up - apparently she was on the phone the entire time with a friend. She ignored me the first time so I repeated myself and she just shook me off. Rude and unprofessional behavior that was completely uncalled for. I will not be back and would rather support another small business.

Beware!!! Been bringing them business for two years. Mostly dry clean. Lost me an expensive bespoke shirt. Other shirts buttons also breaking off by only dry cleaning a couple of times, doubt they intend to fix those either.Called the owner but he was very clear, we do not take responsibility for your clothes. They can break your clothes but they won’t replace lost items or fix what they break. Pinky is a nice lady, but the owner pays her less than minimum wage and she cannot take responsibility, because the owner won’t.I repeat, you take the risk! They do not take RESPONSIBILITY.

This is the Best Dry cleaners we’ve ever used. Our clothes are always perfect and on time. The lovely lady that works the counter always remembers our names even when it’s been a month or so since we’ve been there. I’d give them 10 stars if I could! Awesome!The customers giving negative reviews must be confused with another cleaners. The lady that works there is one of the kindest and sweetest persons I know. I can’t imagine her being rude to anyone! Keep up the Great work!

Pinky is always so nice and warm

Poor costumer service. I was referred by a friend to go there to do some alterations in a dress but actually the seamstress is not there every time. So the cashier took information of my alterations and gave to the professional, therefore wasnt like I expected.Besides the fact they said supposed to be ready to pick up a certain time and WAS NOT ready on time.my BRIDESMAID dress was returned with NO plastic/ cover on the second time I took there for alterations.and if for some reason you need to use the bathroom to try on your clothes the lady will tell you the BATHROOM IS NEVER CLEAN OR AVAILABLE FOR A COSTUMER.

Great dry cleaning! Another cleaner ruined some of my husbands shirts and this cleaner restored all but one. Saved us hundreds of dollars in replacement costs. You pay when you pick up and they take credit cards (great when I get my curtains done) . Always friendly service.

I just recently moved into Sugar Creek. I was looking for a dry cleaners to wash my husbands work clothes and my sons football jerseys. At first I was a little skeptic about Oyster Creek Cleaners because I had not heard much about it. I decided to start small and only wash a few shirts. Wow! I was pleased with the results. Ever since then I have been coming here frequently for the past 2 months. The pricing is a little pricey, but I understand why they charge more because of the grade-A quality that they provide. For that reason I gave them 4 stars. Overall, fantastic cleaners with great representation.

I rarely have time to review businesses online because I am so busy with work and life, but when I moved to Sugar Land, from Temple, TX, the first thing I thought I am going to have a hard time finding a dry cleaner I can trust. In Temple, TX the company I used was the same all the doctors at the hospital used, so they were very paricular to do an incredible job, which is not something most dry cleaners are known for.However, I found one, after trying a few and not being impressed, not disappointed, I just noticed there was no attention to detail and corners were cut. At Oyster Creek Cleaners, I discovered this was not the case, in fact, they went above and beyond.First, the customer service is incredible and, I am ashamed to say, I am terrible with names but the lovely lady who is always there remembered my name after the first time, a very welcoming feeling. She was very respectable of making sure I understood the costs of dry cleaning each item, which I do respect because sometimes, at least some people, may be surprised about the cost of dry cleaning. For me, cost is no concern, I like nice clothing, and my general weekly wear for work includes Ted Baker and Canali for my suits and shirts, there is more expensive stuff out there, but for weekly wear some would consider this to be above the normal. Nevertheless, I love looking good because it makes me feel great and I want to drop off my laundry and know theyre goiing to treat my clothing the way I would, wth respect and with attention to detail.They delivered. When I went to pick up my laundry the lovely lady informed me there were two shirts which hadnt come back yet. Was I puzzled when I heard this? Sure. But she expained to me that after they launder the shirt and press it they may notice a spot, or some irregularity, and theyll want to do it again, so its perfect and it would likely be there by 5:30 that day, it was around 4pm when I was there, so I opted to come the next day. When I picked up both my white shirts, I almost thought they went out and bought two new white Ted Baker shirts, they looked that good. Finally, when I got home I noticed my jackets and shirts had that paper stuffing in them, which excited me to not end, I was glowing with glee because it means my shirts and jackets would hold their shape! Every cleaner I tried in Sugar Land did not do this, which was a huge disappointment for me, this was just icing on the dry cleaner cake for me because it shows me they understand quality is what customers like me want with our nicer clothing.I heard that Oyster Creek Cleaners was a little pricey, but I have a problem with these dry cleaners who fight each other over $0.10 think $1.75 cleaners and $1.95 cleaners because it is nearly impossible to provide quality service when your profit margins are thin, plain and simple, it is dead basic business logic. Honestly, when I picked up and paid for everything, I didnt flinch at all, it was, maybe, ~15% more than than the lesser quality cleaners.So, if you care about your clothes, want them to not only look good, but come back to you in the shape you dropped them off in, this is the place to take your stuff. This is where youll find respect for your clothing and a commitment to provide quality service at a respectable price. Iam their customer for life now, I can breath easy knowing I can drop off $9,000 in suits and theyll be respected and returned to me looking great. I am so happy I found this place.

They said laundry for a regular shirt would be $1.49. But when I took my shirt to them, they said it was a small shirt, so would be $1.99! The shirt was 14.5 size, and is sold in a regular shirt store.

Great place they know you by name and fair prices

This Cleaners ruin my white linen pants, When I told the Clerk she said You must have put those Pants in another Cleaners, She was very rude, it was very clear I had just got the Pants out of this Place the week before She did not want to thake RESPONSIBILITY