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Superior Dry Cleaners
1212 Eldridge Rd, Sugar Land, TX 77478, United States
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Superior Dry Cleaners

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ja
Review №1

They dry-cleaned and altered my wife’s wedding dress as well as my tuxedo in a timely manner. Was very happy with the service and results. Saved me a trip and fortune at the tailor’s. Highly recommend for dry cleaning and alteration services.

pa
Review №2

Surprisingly good customer service and my dry cleaning very good

Ni
Review №3

Great service and very professional workers. If you need any type of dry cleaning services you should come here !

Bi
Review №4

Great service and quality cleaning. After a couple visits, they remember you.

Ja
Review №5

Good service and good quality

Pa
Review №6

Very satisfied for the service they provide to get my clothes dry cleaning.My clothes looks like new clothes.friendly staff. And very reasonable charges

He
Review №7

I brought a dress in here for alterations with a quick turnaround. They did an excellent job and had it ready on time. Super friendly too!

is
Review №8

I brought my wedding gown to alter, they did excellent job on alteration. Next month I brought it to clean, i was worried about all the stains and spots on my dress. When i got it back I was surprised, it was perfectly cleaned and had no stains. Their price is affordable and quality of work is better than highly priced cleaner. I never rate or review, but these guys deserve a 5 star. Great customer service.

Ar
Review №9

This is the best dry cleaners in the area! Not only is their dry cleaning impecable, but their costumer service is unmatched. Trish always has a smile on her face and is super kind to the costumers. She got my dry cleaning done all in one day, and prices are reasonable!!This place is my go-to! Thanks Trish!!

Ma
Review №10

Took my clothes here, the manager Kathy was very amiable and all employees seem very nice. Seemed to know the customers well and by name. Will definitely be back, great service and they were super quick about attending to me

St
Review №11

I spend an average of $10-20 here a week and I would have to say, I dont really experience the things the other raters are saying here. The owners changed recently so I suppose the older ratings are about previous owners/employees which would not apply now.My encounters with Superior have always been courteous and professional. Workers know a lot of regular customers by name and I have not seen any wrong doings (at least during the times Im there). My laundry/dry cleaning is always done to my standards and always on time. I tried them out because they are close to my work and have been going to them ever since.

An
Review №12

Ive been using them for about a month now, and I havent run into any problems. I only hand in button-downs and slacks so I dont know how theyd handle other clothes. The best part about this place is the one-day turn around time which Ive yet to see done with good quality and they definitely provide it for a good price.

Fa
Review №13

I took a few of my suits here and got them back the same day. Great quality work, and awesome service. No doubt one of the best dry cleaners Ive been to in a while.

Sh
Review №14

The dry cleaners sold in the spring. Established faces are since gone and replaced with new. They recently lost about $500 of my husbands clothes. Said they would find them and call me. I never heard a word so I returned every week to check on them. Kept getting the same response every time. The new owner, who took my order, was suddenly nowhere to be found. About 5 minutes after the third visit to check on the missing clothes they suddenly show up. I find this whole situation very suspicious and we will not return. I wont trust them with our clothes anymore.

Ja
Review №15

This dry cleaners should change the word Superior in their name with Inferior. That would be an honest reflection of the customer service they provide. The owner lady is very rude, and indifferent to the need or request of her customers. They damaged one of my favorite trousers. When I pointed out the damage, she agreed to repair it - and in the process, made it worse, and unusable. When I asked that she should offer some compensation for the damage done, she sternly informed me that she does not do that. I left the trouser with her - and she was quite ok with keeping it. Id warn the current customers that they, too, are headed toward similar experience down the road.

Al
Review №16

Person I first had contact with who had zero personality asked what I needed and I explained then passed me off to second rude person who I had to re-explain and who could not seem to spell on her own accord. Left, will never return nor recommend. What ever happened to the days when you could drop off something for alterations, grab a ticket then return days later and do a pick up and simply pay for it? I dont want a relationship with you.

Iq
Review №17

This is the best Dryclean in sugar Land. also all the employees very friendly. if you have not tried please do so.👌👌👌👌👌👌

Me
Review №18

My leather coat was damaged. but they gave me a $ 25 loan as an apology.

Ja
Review №19

I arrived a little before opening and decided to wait the 5 mins for the doors to open despite the attendant having seen me pull up. Walked up to the door at 7 but the attendant did not come to the door. I tapped on the window to get her attention which she acknowledged but didnt come to open the door. A minute later I tapped again and this time she pointed to her phone which I assuming is minutes later than my car clock, watch and mobile device, two of which are controlled by carrier. As a paying customer you would think customer service is a priority here but from reading the comments thats obviously not the case. Needless to say, I just left without leaving my clothes. What a terrible experience. Im surprised theyre still in business. I rather the convenience of going elsewhere and paying more if it mean good customer service.

Da
Review №20

THE PLACE HAS THE RUDEST PEOPLE EVER I HAVE BEEN USING THEM SINCE THE NICE COUPLE OPEN IT . THEY DONT COME ANY MORE . The people they hire are from the geto !!!!! This is Sugar land not the hood !!!! My wife went is this saturday our kids were in the car This guy ignored her let four people go head of her because they picking up she was droping off I spend about 250 300 month there you can rest asure we will not be giving them our money get new people to work there you are loosing biz you will not last treating customers like that !!!!!!!!!!!!!!!!!!!

Je
Review №21

My clothes are always ready on time and the employees are always nice.

Ca
Review №22

Poor poor poor customer service. The lady was so rude, I took my clothes back from her and went elsewhere to have them cleaned! I will never go back.

Hu
Review №23

The worst service ever, they did my clothes and gave them back with dirt

ah
Review №24

Great place

No
Review №25

Excellent treatment of the staff that works there, in addition to doing a very good job, I highly recommend it :)Excellent treatment of the staff that works there, besides doing a very good job, I recommend it extensively

Information
14 Photos
25 Comments
3.4 Rating
  • Address:1212 Eldridge Rd, Sugar Land, TX 77478, United States
  • Phone:+1 281-980-2266
Categories
  • Dry cleaner
  • Cleaners
  • Clothing alteration service
  • Laundry service
  • Leather cleaning service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:8am–6pm
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