Paid for a Trek Roscoe on Saturday & was told it would come in Tuesday & available for p/u by Friday well these guys are true to there word on Wednesday morning got a call that the bike is assembled & ready for pick up…test rode it @ shop lot and it was set up perfect..This Shop is Top Notch .. its hard to find businesses that do what they say in a timely manner nowadays..I Highly recommend this shop for purchase & repair of your bicycle…
Great products and awesome service. Everyone was so nice and helpful!
Amazing bike shop and great customer service. John found me the perfect bike and helped me understand all the new differences in latest 2022 model. Highly recommend.
Vince, Rich and the whole team over at Trek Bikes in Stuart do an outstanding job, honoring their word. I would recommend them and definitely be bringing my bikes to them for regular service! Attention to detail, customer service and on time delivery is something I look for when I let someone else service my bikes. They check every box!
A great, zero pressure and no “sales pitch” experience. John was very helpful. I’m glad I chose to stop by. Bikes are in limited supply and they had just gotten a shipment. Timing was perfect.
Great store. Soon to be even greater after their remodel. Wide range of bikes!
Ed was very knowledgeable and helpful. He had a great sense of humor and was very pleasant to deal with...he knows his stuff.
When dropping off a bike for service I was somewhat disappointed that I did not recognize anyone, more troubling was being told we were not in the computer even though we purchased the bike at that location. I understand this store was sold which explains the change of help, on a positive note when picking up the bike someone clearly found a record of purchase since we were not charged for the basic one year service.This is our preferred Trek bike store so we will continue to visit and hope to develop a positive long term relationship.Updating this review after my wife got to ride her bike, she indicates the tune-up and chain replacement made a significant improvement, her bike is now very quiet and smooth.
Great staff, great bikes. Helped me with a quick repair, bought a used bike in great condition while I waited.
Great local bike shop. Each visit the staff was very supportive, knowledgeable and answered my questions related to my bike. Highly recommend! Even open on Sunday!Don
These folks know theircraft and are always happy to answer questions. We had such a favorable experience with their sales team we wound up going back three separate times to purchase other bikes for our family. Responsive and follow through every time.
Great staff, selection and service. Highly recommend. And makes it easy to fight my evil nemesis … Gravity! 😄
Very knowledgeable and personable. Best bike shop on the coast!
Very friendly shop with good followup after receiving my new Domane. No major issues with the bike...just a few fine tuning details which were quickly resolved.
Walked in to buy a bike, was not greeted by anyone. Store was not busy, and the guy in the back never looked up. Asked for assistance, still nothing. I was shocked at the lack of customer service skills. They may need to work on that. Will not be back! I recommend Treasure Coast Cycle Werks. Was there prior and was greeted with great customer service!!!
Great store and David was really helpful to fit a wheel true in and stayed after hours to get it to me. The wheel is very true now. Thanks for all the help and going the extra mile!
First bike in a very long time. Great sales folks help explore the options. No pressure, just friendly assistance. Helped with sizing. They were great with getting the accessories I wanted.
Staff was friendly, courteous and knowledgeable. Service was performed as promised and on schedule.
Everyone in the store was super helpful with finding the perfect bike for me. The after sales service was equally impressive as they installed my accessories and helped me learn to operate the bike. Thank you!
Everyone was nice and helpful, even helping me pick out what I needed for my bike.. I highly recommend this store and I will definitely buy whatever I need from them. I’m looking to get my husband a bike now as well from them. Their prices are very responsible and they have fantastic customer service.. Great job Beyond Bikes!!
With broken gears in the transmission of my electric bike, I needed a bike shop capable of doing this complicated repair. Fortunately, I found Beyond Bikes. Their super friendly service contact arranged for them to come to my house to get my bike since I cold not transport it to them. They coordinated with the manufacturer to diagnose the problem and to order the correct parts. The bike is now like new. I highly recommend this bike shop, I am completely satisfied.
Staff is very friendly and knowledgeable! Huge selection of Bicycles and at great prices!
Super friendly and very helpful service department! Highly recommend!
Vince did an outstanding job on my fully custom Trek TT. I am very happy with the bike -it is perfect.Thank you Vince!
The staff is awesome they help you as soon as you walk in. I live on the west coast but shop there every time I come to Stuart I stop by. Thanks John
I am so grateful for this place! They were very helpful, honest, informative, friendly and went above and beyond in helping me out. I had a “weathered”, rusty bike that I was desperate to get functioning as a mode of transportation, but I was a bit doubtful if it could happen. Not only did they make it happen but they ‘extra’ made my day when two of the staff members helped to give my sister’s car a jump when it wouldn’t start after picking up my bike.... I really thought I was going to have to ride my bike all the way home (would’ve been a fun ‘test drive’, but it was dark already, my cell phone was dead and I’m newer to the area).I would recommend them 1,000 times over, whether you haven’t rode a bike in a hot minute (like me) or are an experienced rider with 100’s of miles under your belt- this crew knows their stuff!! Thank you Beyond Bikes!
So grateful for the friendly service and quick turnaround. Problem diagnosed and alternative solution offered. Great place.
I have trouble understanding the lack of interest in selling a bike...i was ready to drop $1500 and the store rep was not interested in selling me a bike! I dont like to leave a bad review so i gave the shop 4 stars for having bikes.
The shop did a nice job for my disabled husband who needed a trike with some customization including different pedals, toe cages, and horn. When he experienced a problem with the bike the day it was delivered, they cheerfully came out to the house and fixed it. The shop also had a nice selection of bikes and accessories. The team was professional and helpful. They are our go-to bike store for the future!
Great repair service on my Trek. It was done quickly which I appreciate. I applaud you on being customer centric and you communication related to my repair was the best of any bike shop I ever visited. Your sales people on your floor are helpful but not over bearing which I appreciate. I will not visit any other bike shop and I vow to always patronize your shop and not shop for bike stuff on-line. Bravo Beyond Bikes!
The gentlemen that served me, John, was knowledgeable, friendly, and patient. All my questions were answered and I felt I made a good value purchase.
They are efficient, friendly and helpful.
Friendly staff, had what I wanted, and added additional items to the bike there and then, no waiting.
I needed a new seat for my bike ! Upon my arriving at the store I I was greeted and was asked if the sales person could help ! I decided to look for my self ! Well it was overwhelming at the seats ! The staff asked again and I asked which one of three was best for me ! The staff gave me his prospective and I made my decision Checkout was easy and quick off I went to install my seat ! Friendly staff nice place to shop for my need !
Great customer service! They did an excellent job on fixing my Marlin 6!
Great service and very helpful. I really appreciate the extent that the sales lerson was willing to listen to my needs instead of just trying to push any bike he could on me. In the end i didnt purchase anything (my limitations not the bikes or price) and there was no sense that they had wasted thier time with me. I will be purchasing from them when i am physicslly able to use the bike i was looking at. I highly recomend them.
Used to be Beyond Bikes.. Now Trek. Same great customer service and very helpful staff.. Highly recommend!!
Excellent professional and helpful service, not like the other bike shops Ive experienced.
The staff was very nice and helpful. I love my new bike!
The team are pros, anxious to help and suggest great ideas. Fair price, no surprises. My bike was ready earlier than promised and they call to let me know
Ive been customer there 8 years now; the service and prices are always excellent
I love my new Trek Ebike. The sale and service staff are fantastic.
We have been looking at different types of electric bikes. They are very hard to come by lately. We entered Beyond Bikes late in the afternoon, we found a bike that we liked but it hadnt been built yet. They were working on building another bike and said it might get done today but if not, definitely tomorrow. Well, we got a call 30 minutes before closing! They were able to build our electric bike! We went there and it was waiting outside for me to take a ride on it. So, naturally, we bought it! All the sales people are wonderful!
I received excellent customer service at Beyond Bikes. They fixed my bike at a reasonable cost & within the promise timeframe. Very friendly and helpful staff. I will definitely be back and recommend to friends. Thank you!
Beyond Bikes is a great cycling shop. I have worked with Bryan for over 15 years and he has always been honest, fair and has taken great care of me and my family with our cycling needs. I highly recommend Beyond Bikes for your cycling needs.
I am a beginner who just wanted to try cycling with a friend so I went to Beyond bikes to get a rental for a few days. Thanks to Mike and the team at Beyond Bikes I walked away with a road bike in great condition that was donated for someone who was just starting out with cycling. They got me into all the gear I needed and gave me advice on how to best start this journey to a healthier lifestyle. Mike and the team are very knowledgeable and experienced and they provide excellent customer service. I would recommend them to anyone!!
Excellent customer service and great products.
Terrific organization. Friendly and Professional staff. The prices are very reasonable for repair of bikes. I would highly recommend Beyond Bikes.
Eddie was awesome to work with thank you.
Without a doubt, Beyond Bikes is the best bike shop in Martin County. The whole team is very friendly and knowledgeable. They go out of their way to get you what you need for your bike. Recently, they stayed late to replace a tube in my tire because they new how important riding the next day was for me. They shared information on bike pathways and different riding adventures. I could go on and on, but I will end by saying I would not go anywhere else and I passed 3 bike shops to get there.
Sales and service -- extremely knowledgeable staff.
They welcome you like family.
I am an active almost 80 year old man who came to look for a comfort bike, a term that had not been invented when I was younger. John Perkins showed me basically the only one that fit that description. He let me take it for a ride in the parking lot and it was comfortable indeed.For a little more research, II went to a neighborhood bike shop, that was not a Trek dealership but showed me online a competitive model that might take months to get. When I told him about the Electra Townie that I had seen, he said. Thats a great bike; you will have no regrets.
Good products, better service: Friendly, available and knowledgeable! Pleasure doing business with you, especially Ed!
Received great customer service at a fair price! I got an e-bike and it was delivered with a bent crank. After spending hours on the phone with the bike manufacturer and getting no where, I decided to give Beyond Bikes a call. Everyone I spoke to where friendly and competent. They were able to order a new crank and fix my bike in a reasonable time and at a fair price. Id totally recommend Beyond Bikes to anyone and will definitely visit again. Theyre the best!
Excellent service, I could not be happier with my purchase. Thank you. Friendly and helpful.
Staff and work quality are great! Have always been helpful and responsive. We have three bikes from there because we believe in them.
Very helpful in assisting me to choose the right bike. Ordering process was very simple and bike was assembled prior to pickup. Great selection of bikes.
Very professionally run business. Honest, diligent and helpful.Would not hesitate to recommend this store or be a return customer.
Beyond Bikes has been taking good care of me and my bikes. I highly recommend this bike shop for repairs, fittings and supplies
They were super nice even when there were tons of people looking for a bike and they were so busy during the lock down. Very knowledgeable team and helped us pick the correct bike. I would highly recommend them to anyone looking to buy a bike from a great shop.
I have had a noise near my pedal since the day I bought my bike (different shop). Could never get it fixed. Then decided to go long distance with bike and it got much worse. Ended up in Stuart area. Went to a total of 3 bike shops that day. Beyond Bikes was the last one and literally fixed it in minutes. No trying to sell me anything or tell me I need to replace anything (not even saying the others did that on purpose). They just fixed it. Owners were super nice as well as the mechanic David.Actually as I was going to continue northward, they went over some things with me with the bike (even stayed after hours). The Stuart area is lucky to have this shop in its vicinity. Actually as I just came to leave a review I see the amount of positive reviews they have. Clearly I could see why! Thanks again Beyond Bikes and please open a shop in the Broward area!
The repair staff at Beyond Bikes are friendly, helpful and efficient. Among other services, they installed pedals for only the cost of the hardware. Very helpful and polite. Love that they wear masks too!
Best Bicycle Cafe in Town!! I was greeted by Brittney who was more than welcoming. She knew exactly what we needed when I explained the details of the service. Then we met the most personable Technician by the name of Richard who put the bike together in “15 minutes” I could not believe the high level of service versus the superior repair quality provided by Beyond Bikes. I will never go anywhere else for our cycling needs. I will share my experience everywhere I go. I drove from Port Saint Lucie just because Sprocket bike shop did not have the time, patience or ability to provide service to us today. You have a lifetime customer after my effortless experience today Beyond Bikes.We appreciate all you do! Thank you...
I got today my new bike Trek AL3, I’m super happy, I’m totally new on this business. The Staff super nice, extremely helpful in each visit, they give me a lot of good tips and recommendations. They help me with the fit of the bike etc, etc. I went to different stores on the area Stuart, PSL definitely I was more comfortable in this store. They took the time To explain the basic with no rush. Service 10/10.
Friendly staff, very helpful, would definitely return.
Got the exact bike that I wanted from a very helpful and well-informed sales staff. From order to pick-up, an excellent experience. Just need to go back for a kickstand and helmet then ready to ride. Best part was learning that tune-ups were included!
Love this place. I used to bring my old bike in for maintenance and just recently bought myself a brand new bike from Beyond Bikes. Even with the store being so busy right now, I was helped immediately. Great staff, eager to help. 10/10
I was thinking of ways to get in shape and out of the house and cycling was perfect. I work in Stuart so I found this shop. Walked in a Rich was very helpful and picked the perfect bike. I didn’t make a decision that day but about a week later I went back and ordered the one Rich recommended. Brittany was wonderful and fitted me and also hooked me up with lights, helmet, pump and a sweet saddle! The bike was ready in about a week and Julie took awesome care of me! I was curious about a few more things and she was very knowledgeable, and took her time time me. Mike is also great and we go waaaaay back! I love my bike and ride it often! Thanks so much and I’ll definitely come back soon! Support this local business, they are truly wonderful!
Great experience always. They picked up and dropped off our bikes after servicing them. We love the service end of their business which make this business one of a kind these days. In order to compete with online you must be top notched at sales and service with a brick and mortar business. Theyre excellent at this!!
Beyond Bikes and their staff provide top-notch service, happily share their insight and knowledge, and genuinely want you to be happy with your purchase. I cant ask anything more of any business.
Excellent and friendly! They carried a hard to find part that saved me for this weekend!
Great shop; friendly, knowledgeable with huge selection from bikes to accessories.After about a year of just starting to road cycle and my fist started bike, I worked with Beyond Bikes to order my second and dare I say it real bike - Trek Madone 6slr project one. Great experience from understanding what my needs were, ordering, custom fitting, and continued maintenance. Awesome bike shop with great people!
Nice people that gave attention to my problem and fixed it!
A 5 star service department and keeping my bike running, while balancing a busy work, training schedule, service matters.
Purchased a beautiful Trek bike from these guys and they provide amazing service. Wont buy a bicycle from anyone else
Highly recommended. I bought my bike there a few years ago I have returned for new tires, etc. Outstanding service.
Great bike store. Friendly and knowledgeable staff, wide selection, fair prices. Great maintenance program and also will consider trade-ins. Very satisfied customer.
I purchased a new Trek from Beyond Bikes and had a great experience...the staff is friendly, knowledgable, and helpful! I highly recommend!
I always feel comfortable that I’m among cycling friends at Beyond Bikes. Weather I’m coming in to pick up a part I need or for service, Beyond Bikes has what I need 99% of the time, if they don’t, they can order it in a timely fashion. The service is always top notch. My repairs are always done right, and to spec. They have me back rolling again fast. There’s been a few times that I’m not even expecting it, and I get a message saying “Your bikes is ready”. I always recommend Beyond Bikes to people that want to get into the sport and to season riders like myself. I’ve always had great experiences Beyond Bikes over the years, and know I will for many more.
One of the benefits of buying a bike at Beyond is their lifetime tune up. My bike is three years old and is used a lot. Beyond did an excellent job making sure my bike was safe and performed like new. I highly recommend anyone in the market for a bike to check them out.
Mike went above and beyond to satisfy all of our needs. The entire experience from when he answered the phone after hours and reserved the bike until he loaded it into the car was beyond exceptional. Everyone in the store was friendly welcoming. I can’t imagine going anywhere else.
Friendly staff, great patience for newbies, awesome service! My experience purchasing a new bike, basic fitting, and getting some modifications has been nothing but stellar! I recommended Beyond Bikes to my friends and colleagues
I recently visited Beyond Bikes for bike repair. I was provided with good communication and quick service.Thanks,Miles
Was looking for a bike I could ride with a bad knee. Julie was extremely knowledgeable and helpful with all the bikes I “test drove”. Ended up with the bike I really wanted & absolutely love it! Santa was good to me this year! Thank you Julie!
Great service and attitude in this store. Highly recommend purchasing or having your bike serviced here.
This is a great bike shop if you’re looking for a personalized, family run type of bicycle shop. The people working at this shop are knowledgeable, ready to answer any questions that you might have, and get you on the right bike—not just trying to sell you the most expensive one. They took 2 of my bikes in trade for 2 brand new Treks (a Marlin 6 for my wife and a Marlin 5 for myself)! We love them! Great shop, would recommend to anyone!
Beyond bikes exceeded my expectations!! I left it up to these professionals and they were just amazing. They made my bike so much more comfortable and functional. Thanks to John and the whole cast of great people there. You will be glad you found and trusted them!!
Great experience at Beyond Bikes. Gave us the opportunity to explore and discuss options and prices. Very happy with our purchases and looking forward to enjoying our new mountain bikes.
Great bike shop with excellent inventory and prices! The customer service and staff are the best! If you havent been there yet, you really need to check them out!
Great place of bike knowledgeable people. Friendly atmosphere and many bikes to choose from.
We had the best experience with beyond bikes! Their customer service was incredible and helped us get the perfect bike.
Great customer service, knowledgeable staff, very friendly. I bought a Trek Marlin 5 and I love it. 🚴♂️
Beyond Bikes is THE place on the Treasure Coast (and beyond!) for all of your bicycling needs. I have purchased bicycles from them, had them rebuilt after international travels, and have had a good amount of service done there.The staff are warm, welcoming, and very knowledgeable. The knowledgeable part is best for me because I am not regarding cycling! =) The shop is fairly large, it is well stocked, and prices are very competitive. In the case of my bicycle purchase, they did not have what I wanted but Mike did not hesitate to order it for me. It arrived quickly and they had it ready to ride in no time flat. Their service is comprehensive and quick. I put my trust in them to guide me in the right direction and have not been disappointed in the least.This is my first call / first visit shop for anything and everything cycling.
Beyond Bikes not only is a great place to buy but they provide outstanding after market repairs and tuneups.
I went in looking for an alternative to falling off my bike and re-breaking my arm (not a bike accident). The staff were ALL helpful and informative about a surprising number of options. I came away with an adult tricycle which they ordered, built and delivered in under a week. They took my bike in trade and gave me a good price. Today they put new tires on my husband’s bike in under an hour. Again, the cost was a pleasant surprise. I highly recommend this business for top-quality professional service