Misha exceeded any expectation Of any manager Ive ever dealt with in any industry. He had to deal with a relative of mine that was nothing but rude and obnoxious towards him Misha maintained his professionalism toward my relative even after being berated on more than on occasion. Mishas tolerance and diplomatic attitude toward this person went far beyond what they deserved. I was continually kept updated and treated with the utmost respect. His staff were equally friendly, courteous and professional.
We had a very good experience at this location because Misha was so helpful in many ways. Anytime we had a question, he stepped up and did a great job! Thank you.
Misha is AMAZING. Helped making it easier to rent a unit. Very friendly, outgoing and personable....doing everything possible to make the experience and transition for me so easy. I would suggest this facility in a heartbeat to anyone going through hard times and being flustered.
Misha was extremely kind and helpful to answer any questions I had when I moved in. With my experience with him so far o would recommend using public storage.
Misha has given excellent service, was patient. Took the time to explain everything to me. Very happy with the service and facility was very clean. I am very happy with how I was made to feel secure and comfortable in my move.
Misha was beyond helpful in securing us two units for storage during our move. We have used other local storage companies in the past and have never been more welcome or made to feel at ease with the process. He provides all of the options and amenities with a smile. The actual rental process was quick and efficient. They offer an app for your smartphone to stream line gate access, contracts, payments and more. He was so happy and appreciative towards us as his new customers and it really felt nice during a hectic move. We won’t go anywhere else now that we have found this local gem. Thank you Misha!
Misha is a consummate professional, always friendly and helpful. 100% recommended. Sam
The associate behind that counter, Carol was absolutely wonderful. She is perfectly suited to accommodate just about anyone. She made it so easy for me find exactly what I needed and tried to get me an even better deal ten we talked about over the phone. Carol took the time to explain everything and showed me around. I left happy and with all my questions answered. Thank you Carol.
This is the easiest most convenient place to rent. Very accommodating, safe, and friendly. Thank you Misha you made this process very easy and reassuring.
Misha is absolutely amazing! Not only did they go above and beyond to help me, they also made the experience of having to put my things into storage so much easier. I highly recommend this location and I highly recommend Misha!
I went in today with a concern on my upcoming bill and Misha was beyond helpful! She tried everything she could do to fix it and will follow up with me. I truly appreciate the help!
Great customer service that was provided by Misha. She accommodated us and really went above and beyond to help us. Nice to see that people actually still care about others.
Misha was very helpful and great customer service thank you!!!
Reasonably priced, vis-a-vis the local competition. Customer service staff (Misha) is personable, courteous, knowledgeable and attentive regarding tenant questions and concerns.
Great customer service! Misha is the best! Super helpful. Would absolutely recommend this location.
I would like to thank the management of Public Storage for providing excellence in assistance with the employment of Carol in Stuart Florida! This property manager is personable, professional and courteous! The storage space for my personal vehicle is located in Hanover Park, Illinois, but most of the time I reside in Stuart, Florida. I made an on-line payment for January 2021 on the 2nd of January and was notified by Text Msg that my payment was not received! The late fee & penalty charge was not reasonable, since I received an on-line confirmation number. I was not notified until 3 days after the delinquent date for payment! This was all computer generated and I couldnt resolve this issue until meeting Carol, who assisted me to resolve the technical problem. Carol went beyond the initiative to research, review my account, write an internal request to waive the fees and assist me without hesitation! She is an asset to Public Storage and herself! Management should recognize her for a bonus and or salary increase out of cycle! I am quite sure that I am just one of many customers who have received the same type of service from Carol at this location.Thank You for this opportunity to post my opinion.CordiallyWarren K
Misha was great.. Helped us ans was incredible
Misha was awesome and helped out a ton! Awesome service and helpfulness!
I recently inquired with your facility about a unit. Carol, the woman I spoke with, was friendly personable and patient considering all my questions. She was very knowledgeable about the facility. I must say the experience was very pleasant. I found the facility very clean and well kept along with having reasonable prices and great customer service.
Misha is awesome, she is always willing to help and is very knowledgeable, I recommend public storage to all.
Great service provided my misha was big help was able to get the job done
I recently moved to the area. Carol was great to work with over the phone and in person. She helped me choose the best storage unit for the size of my move. It was a pleasure working with her and would recommend.
Lori was so helpful. She has a great personality and made getting a storage unit so easy. I would recommend my family and friends to get a storage unit here.
Misha is a 5 🌟 employee!! In and out, got me squared away with ease!!
Carol was so helpful in finding the right size for our needs. She was super friendly and made us feel comfortable. Thank you public storage 💗
Carol was great both on the phone and in person helping me to find the right unit. She was very friendly and personable, easy to work with. The unit was clean and ready to move in. Im very happy! Highly recommend!
Misha was excellent wanted a 10X10 but when I called there was only a 5X10 when I went to secure storage we walked by an empty 10X10 and it turns out prior person just vacated storage. was able to secure 10X10 thank you to Misha
New to the area and looking for a place to store my things. Spoke with Carol who was a HUGE help. Really appreciate her patience and professionalism during this transition time for myself. Looking forward to seeing you guys later on this week. Thanks again.
Great Service. Special care followed with the reservation process. Carol understood my needs and met them quickly. Very thorough explanation of access and egress procedures. Very appreciative of the special care.
Misha was very good to help with what I needed and the place is very clean.
This is my second Public Storage lease at the Federal Hwy location in Stuart Florida. I returned after a 15 month absence and was warmly greated by a new property manager who identified herself as Carol. Carol was gracious to throughly go over the details of my new rental agreement and walked me through not only the paperwork but entering and exiting the property. She initially showed me the difference between the sized units and helped me decide on my selection. Since I enter the property at difference hours Ive noticed either Carol or her associates monitoring the property on camera or physically walking and checking each units security. I can honestly say that Carol and her staff are always willing to take the time to address and questions or concerns I might have had in the 10 months Ive keep my personal possessions at the Public Storage facility on Federal Hwy in Stuart Florida. Thanks Carol for the waves and smiles each time our walk path crossed. I dont hesitate to suggest that if your in need of storing something please give Carol or one of her associates a call and see whats available. Thanks Carol for your kind and caring professionalism.
I am very impressed with this facility. Carol was extremely helpful, going above and beyond with some of the most excellent customer service I have ever experienced. Location is clean and well kept. Highly recommend.
Carol was very informative in helping me with my space. Carol was Funny and Awesome..Thank you..
I would like to write a quick note about a Carol I spoke with when I called your facility. She was so nice and knew all the answers to my questions. I was quite impressed.
The facility was very clean and well kept. Carol answered all my questions in a very professional manner. She was knowledgeable, helpful and friendly. I would highly recommend this facility.
Carol is the best. She was very informative and knowledgeable. She was able to help me get what I needed in a quick, efficient manner. When you go there, ask for Carol!
Carol is a helpful and patient person, I was happy with the experience I had with her. I highly recommend this place.
I called to inquire about getting a storage unit. I spoke to a women named Carol. She was very helpful and answered any questions that I had very professional. I will definitely be considering a unit at this facility and would highly recommend it to friends and family based on the service I recieved from Carol.
Everything went smooth and Carol was very helpful and more importantly she was friendly. I wouldnt hesitate to use the same location again.Gabe
Carol was amazing setting up my new storage unit!
Carol is an amazing person. I’m grateful for her hard work.
Great location on a1a highway close to alot of businesses in Stuart . Great customer service
Lori goes above and beyond to help with problems. Great. Storage facility and even greater with Lori there.
I called a few places looking for storage, when I called here I spoke to Carol she was so nice and informative. Will definitely be using this place!
I went to Public Storage in Stuart, Fl and was helped by Carol, she was very attentive to my needs, went over and above to help and was kind when speaking with her..thank you so much for your great service
I want to thank Carol for her outstanding customer service,she was super kind and curtious thank you Carol!
I had such an amazing experience at Public Storage in Stuart! I needed a unit to store my furniture away while I went to college across state and Deborah has a beautiful personality and was so extremely helpful and very knowledgeable to all of the questions that I asked. She made me feel so comfortable about leaving my personal belongings there. I’ll definitely be returning for future storage purposes!
Anna and Carol did a great job helping me pick the right size unit for my stuff. Thanks for all the help!
Carol offered me amazing customer service she was super patient answering all of my many questions and was so helpful about my needs!! Thank you so much Carol for your kindness
Carol was awesome helping me with this! Highly recommended 👌!
Carol was SO great Carol was patient and went above and beyond for my Dad I would definitely rent here in a heartbeat!!!
Carol is absolutely amazing! Thank you for being so kind
I been looking for storage place close to home & I went to public Storage a few days ago and when I arrived I was greeted by one of their employees her name is Anna she was the most sweetest helpful lady I have ever met she showed me the property she let me know of all the features that they have there I was very pleased she couldnt have been more helpful she answered all of my questions thank you public storage for hiring great employees
Carol is nice helpful To everyone, Wish there were more like her.. Thank you so very much Carol
Carol was very professional and very helpful with helping me get the right information I needed
Carol was amazing!!! Great place !!! Love it here, Will definently come again.
What a great find and especially loves meeting Carol who was so helpful and pleasant to work with. She answered all our questions and made us feel right at home.
The district manager helped me out tremendously even though I didnt get to talk to him directly due to my own unavailability due to working same hours. I appreciate what he did to help us out. Would recommend this storage location.
Misha is excellent helper
Carol was very helpful and secured two storage spaces for us. She was a lifesaver, great service and clean facility.
Carol was very helpful. Very much appreciated. Could not be happier. Thank You!!
This public storage is the best! Elana is very professional & personable! She made sure all of my needs were met & also keeps you updated on things with courtesy calls. Great customer service!!! Thanks!
I have called and spoken to Darleen at this location. She was very courteous and took the time to answer my questions. She told me exactly what I needed to know for the size of the unit that I would need and explained the rental policy to me. When I met her she was just as courteous and friendly in person. She showed me the units that were available. For this reason I feel confident my experience with Publix Storage will be a positive one.
Thank you Anna for the great customer service. You were very helpful, knowledgeable, and friendly
I had a great experience at Public Storage with Darleen. She was very helpful, knowledgeable, friendly, & kind. Darleen answered all my questions, as I had never rented storage space before. I would definitely recommend dealing with Darleen!
Great customer service Carol is AWESOME thank you so much for helping me
Carol was very professional in every way knows the Job well public storage is fortunate to have her thanks Carol...
Excellent service, awesome cleaning, lady was super nice and had great attention towards us.
Zack was very informative, patient, and answered all questions. He did a great orientation as a customer and took a minimum amount of time. Thank you, Zack!
The service that I acquired went far beyond my expectations. Elana has a beautiful personality and efficient customer service. I will continue to do business here and will recommend Public Storage to my family and friends.
Misha is very helpful and knowledgeable! Acknowledged me when I walked in the door. Finished with her other customer then helped me. Service with a smile!
Carol was very informative, knowledgeable, professional and friendly. I will definitely recommend this facility to others.
Elana is amazing. Great customer service. Its unusual these days to walk in someplace and be greeted with such a smile. I went in frustrated because of things I had going on in my life but seeing that smile just made my day better. Very happy I went to public storage in Stuart and I would recommend it to everybody.
Misha was a great help and took her time to explain and offer things needed for my move. I am pleased I chose Public Storage for my belonging. Thanks you again.
Very helpful and very friendly. Answered all my questions and was a pleasure to work with. Cece was a great help and had me in and out in less than 20 min.
Excellent service and communication. Elana was beyond helpful. She provided clear information to me, answered all of my questions, and after asking a few questions of her own, she showed me the space she thought would work best. While going to see the space Elana really seemed to recognize all the renters which made me feel very comfortable being there.The facility is clean and safe. The access is 7 days a week. Seems like a great enviorment. All of my needs were met. Thank you for your assistance. I recommend Public Storage 150%.
Carol was very helpful,, efficient and friendly! She even offered me a job.
Damiana served with kindness and patience. We are grateful for her help. The facility was clean and tidy, and we are happy to recommend it to you. Thank you, Damiana! :-)
I really appreciated Elanas genuine customer service!! She took her time to make sure I got the perfect unit for my needs. Even shared laughs in between. Am glad I chose Public Storage!
Just want to say Laura and Chris are wonderful. They help me so much every time I go to my unit. They are very kind and helpful. Very friendly. And I admire the cleanliness in the front office and all around the grounds. Great place, great people. Thank you
Although Im not a customer there, i came by with a friend to help them move on Saturday. I was greeted by Judy who is such a sweetheart and Laura(the property manager) who is so kind and outgoing! It was so nice because you dont get customer service like that anymore - professional and kind. It was sparkly clean and orderly. Those girls work amazingly hard and it shows! Im definitely choosing here to store anything!
Carol is great. She was responsive to my changing needs and went above and beyond to help me.
Absolutely pleased with the customer service at this site! Dealt with many storage units before and this company by far is wonderful. I was only looking for prices and the prices were so reasonable I couldnt turn away. Young lady I spoke with answered every question I had without hesitation. Would definitely recommend Public Storage to anyone looking to rent a unit!
This is a company that cares for its customers. In my original review I had some issues with there business practices and thankfully Brooke called me from customer relations in Palm Beach county. We resolved my issues and would now recommend to my friends with five stars. My storage unit was in Stuart Florida and the facility was always neat and clean even the restroom.
Very positive. Carol was very helpful
Carol was very helpful in answering all my questions. Very professional
Elena is the best manager. She helped me find the perfect unit. She was fast and efficient. Thats a rare thing to find in Customer service.
Property is centrally located in Stuart making it a good place to store goods while house hunting in the area. Units are clean and well maintained. The temperature controlled units are a little tricky for unloading goods, but accessibility is very good and plenty of pavement for vehicular on/off load. The staff is tremendously helpful and very accommodating. Tabitha is customer oriented and efficient. Units are a bit pricey given competitors rates, but with specials and good service, it is a good choice.
Carol and Anna are Awesome,Helpful and Professional...Did I say Awesome!!!!Thank you Ladies...
Best place to store your junk this side of the Mississippi. Two thumbs up. Darleen helped me with all my storage questions. Very helpful.
I really appreciate Misha and the hospitality. I am thankful for her and she is a real asset to company!
I had a wonderful experience with Deborah she was very helping and was a wonderful person.i will definitely be using public storage again
I have been using Public Storage for years and never had any issues with them. Location is safe and customer service is outstanding. I recommend Public Storage to anybody needing storage.
My family has a storage unit at this property, and everything is great, clean and awesome. I trust my stuff here! 5 stars!!
Excellent customer service from a storage expert Damiana. She was a pleasure to do business with at public storage in Stuart. Clean facility. 😀
ZERO. Keep your precious belongings out of this place! They are only kind when you are new and you want to pay, but if there is a problem with your space, they ignore you! If its vandalized and there is nothing they can do? Absurd. No report, nothing! DO NOT be fooled by the cameras, they do not use them, they were in place back when it was Store-All. Rude, careless and just plain mean when your not handing them a check!! Your things are not safe and they cannot guarantee that it will be. Things happen is what that witch Misha said. No, weather happens, this is NEGLECT!
The young lady rented me my unit Elana so sweet and caring. My husband and I are a little older and she found me the closest unit right next to the door. Makes it very easy to unload. Great price, clean facility, and EXCELLENT customer service! Would definitely recommend to anyone needing storage!
I just would like to say I havent received genuine customer service such as Laura the project manager gave me. She completely made my day! If it was a car shed make me wanna buy another, its hard to come by great consistent customer service and that I did receive.. thank you so much Laura you are a great asset to the company!
While working in Florida I was forced to store some materials I chose Public Storage. I was so thoroughly pleased that I did. All my materials were kept safe and sound and dry and the agent was very courteous. miss Horan was very thorough and explaining all of my options to make sure my needs would be met. if Im ever in Florida again Im sure I will choose Public Storage Again.
I loved this place because Laura helps you as a customer get the storage unit you need and goes beyond and helps you with any issues you have as a customer. An example of this is, I lost my keys so I called her and she put another lock on there for me. A great place and friendly and wonderful Customer Service.