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Crown Car Care East
4455 SE Cove Rd, Stuart, FL 34997, United States
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Crown Car Care East

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Sc
Review №1

When you don’t know anything about cars (like me) you need to really trust your mechanic. These guys are honest and fair. They spent several hours diagnosing a water leak and eventually found it but in the end it turned out being windshield seal… and they only charged me for 1 hour of labor. That was extremely fair and they just earned a dedicated customer and will get numerous referrals from me.Thanks guys !!!!

El
Review №2

I cant say enough about these guys! This business runs like a well oiled machine! Brook couldnt be more accommodating. His Customer Service skills are top notch. He makes every one feel like a valued customer, no matter what service is being done or what kind of car you have. As a woman on her own, its so easy to get B.S.ed by a mechanic.Not only are they honest and reasonably priced, theres been a time I went in for something and they said it just needed a little adjustment, no charge. Whutwhuttt? FYI (They accepted the cookies I brought to them later) I wont go anywhere else with my vehicle needs.

Da
Review №3

I have used Crown Car Care many times over the last few years. Brooks runs a fine operation of really good mechanics.They are efficient, knowledgeable, highly courteous, and provide great cost value.I recommend them to my friends and neighbors without hesitation. They handle big issues as well as small ones and they get you back in your vehicle when they say the will.Give them a chance to perform and they will do you right.

La
Review №4

Have used this shop on a few occasions, they have always done a great job, have fixed any problem that I’ve had, at a very reasonable price. I took my car somewhere else and ended up having to still end up bringing it to crown car care to be fixed because the other place was incompetent. Brooks was such a pleasure to deal with, he would call me each time they discovered a new problem, would explain everything very well and made sure I understood what was going on with my car at all times, and even brought me in the back to actually show me what was going on so that I understood. They are super professional, and I will continue to take my car to them, and only them from now on. I wouldn’t recommend any place but this one!!! They’re wonderful!

Be
Review №5

VERY HAPPY WITH THE CUSTOMER SERVICE PROFESSIONAL..MR. BROOKS OUTSTANDING SERVICE THANK S AGAIN

Sh
Review №6

Brooks was Super professional and he gave us an honest assessment of our car and he prioritized repairs needed and repairs not needed. The work done was efficient, on schedule and his mechanics are very knowledgeable. I love the shops environment and I would recommend them to everybody I know...You guys rock!!!

Ma
Review №7

Crown car care is your neighborhood, friendly mechanic. I have been going there for 3 years and their work has always been excellent.

Ro
Review №8

GREAT PLACE... Knowledgeable Experienced Skilled mechanics. Brooks is Amazing, he manages and organizes everything... they all work together as a Team! Great communication and tremendous customer service. Im SUPER IMPRESSED with this shop

An
Review №9

I had an oil change and sensor replaced on 9/30/20. I asked for and was charged for a specific premium synthetic oil and filter.I just had a chance to look at the filter and noticed that the same cheap filter that was on my jeep when I went in there was still on my car now. Same name and model #. Not only is the incorrect filter on my car compared to what I paid for but now I dont trust that the expensive oil was even put in the car.I also asked for a throttle body sensor to be installed.(I had the part from Jeep) They charged me $105. labor for installing this. (If you know Jeeps then you know its 2 screws and all of 10 minutes to install) I understand I would have to pay labor but this seems a bit extreme.Not having the correct oil filter that I was charged for is extremely upsetting.I dont think this is an honest repair shop and would like a refund for the oil change as I dont believe it was ever done.The same filter I went in with is still on my car.

Pa
Review №10

Awesome service techs!

Jo
Review №11

Went to have my alternator replaced. Estimate was three times less than what it turned out to be. My ac did not work after they installed the alternator but it worked when I brought vehicle in. The engine cover had none of the tabs put back in place. The flap underneath engine was dragging when I got home and had to buy a new one. My car has been leaking power steering fluid ever since so they obviously punctured a hose somewhere I’m the pump for that and punctured my radiator as well. I would not go here if it was the last place on the planet. No ASE certified mechanics. They operate like a circus. Never ever ever again. I have spent so much money fixing what they screwed up when it only needed an alternator replaced. Save yourself the frustration and go somewhere else.

Sy
Review №12

Awesome service, super honest and friendly staff

Sh
Review №13

Great service! They definitely handle their business.

Me
Review №14

Another recommendation from nextdoor.com and some of the friendliest and best mechanics in town!

Ju
Review №15

Great place been coming here for years. Brooks is always so good to us and takes great care of our vehicles

Ni
Review №16

Brooks got me right in for a screw in my tire. 20 minutes later and I was back on the road! Friendly shop and great people!

ji
Review №17

This repair facility is awesome and the service is spectacular. the guy up front by the name of brooks was so informative throughout the whole process and he gave us a great price to get the repairs done. Also the mechanic Edgar finished the job ahead of schedule and he returned our car to us with every issue fixed correctly. This place rocks!!!

Me
Review №18

I actually found them on Nextdoor.com.They have been super friendly and great at accommodating us and all car issues and questions we have had!Definitely would recommend them!

Ju
Review №19

Smart guys who know cars and provide service at a fair price. Im so happy I found them!My second visit here just as great as the first. Professional, customer friendly, and a fair price. Cant recommend this place enough!

Na
Review №20

I moved from Jupiter to Stuart 3 years ago and first used Crown Car Care’s Stuart location for an oil change on my 2010 Ford Escape. I now live in Port St. Lucie but I continue making the drive down to Crown because they are that good and that trustworthy. Mike Fiorenza, who manages the Stuart location, is knowledgeable, professional, and most of all trustworthy. Many thanks to Mike and his outstanding staff for taking care of my emergency and getting me back on the road in short order. Forever grateful!

Ch
Review №21

I took my car here after having battery trouble, after autozone told me my battery and alternator were both good and it was most likely an electrical issue... I showed up at crown care like 20 min before close thinking id probably just leave my car overnight. Brooks Williams the General Manager helped me, he was amazing, the most friendly car dude ive ever met. I could tell this dude loves what he does. He is super knowledgeable, and put everything into terms I could understand while he figured out what exactly was going on with my car. Turns out my battery was in fact bad, and under warranty at autozone, he called his guy at autozone and told him he was sending us back and to take care of us. Ive never had such a positive experience at a mechanic shop, i feel like this guy truly helped me, where as in the past in my experience i have usually feel taken advantage of when it comes to dealing with mechanic shops. Brooks was so easy going and helpful and made my stressful car situation stress free, he left me better than he found me and i think that is really awesome. This guy deserves a raise. as long as i live in the area i will take my car to crown car care.

Ly
Review №22

An all-around great experience! We have been looking for a mechanic that we can trust to help maintain our vehicles over time. Not only was Todd overly honest and open about present and future options, the staff members were also with warm friendly service. I recommend to family and friends if you are looking for great service at the most competitive price. Thank you for taking such pride in your work, it shows.

Ma
Review №23

Havent been their, dont know where it is located.

BE
Review №24

Very professional. And the new setup is cozy. Great prices on services. Brooks is the man !

Te
Review №25

👎

Be
Review №26

They refused to put a tire based on a size. I attempted to hand these guys yellow red dot Definition print out and they refused to look at it after answering the questions wrong.They tried to blame the tire but the tire is rated load index 121. They cant wrap their head around going from mud tires to normal tires. The current tires I have on it are at 118 load index. So the tire I am putting on has a slightly higher weight capacity.They want to claim that thatll make my truck unsafe but I came in there with a separated tread, and left that way.

Ca
Review №27

Very curtious effecent

Sa
Review №28

I received excellent service from Crown Car Care during my first experience with this company. My father has been using them for years and recommended them. I was made aware of some safety issues with my car and after Rich’s excellent work I notice a huge difference in the way my car rides. I know I am driving a much safer vehicle now. Also Rich was very patient answering the numerous questions I asked him. Highly recommend this company (Cove Road location).

sh
Review №29

Great experience and the manager brooks provided us with excellent service and great prices. we will definitely be back!

Tr
Review №30

Had an issue with my Tow Dolly. It came off the hitch due to some bolts being left loose at a repair shop. I had minimal tools with me, but did get them a little tighter. Went to 3 places before I was directed to Crown Car Care. Todd understood I was traveling and could not leave it, but needed help now. He immediately talked with his technician, Rick, and the 2 of them replaced the bolts, rewired my broken light cord and had me back on the road in a little more than an hour. I was thoroughly impressed with the service and concern for my situation. Thanks to both Todd and Rick.

Ju
Review №31

Attention to detail. Reasonable rate.

Su
Review №32

I had an excellent experience at Crown Car Care on Cove Road. I spoke to Mike and told him what we needed to have done. He gave me a call back after looking into the issues and gave me a reasonable price. He was able to complete the work in one day. He also gave us a military discount since my husband had been in the service. I usually am hesitate to have someone else work on our vehicles but would trust Crown Car Care on Cove Road.

Ca
Review №33

A big thank you to Mike Woodberry, the GM at Crown Car Care in Stuart. My 2011 Prius had almost no brakes so I took it to Crown Car Care yesterday. All the lights pertaining to brakes, ABS, etc. were lit on my dash and the brakes were very spongy. I thought it might have been because I drove through some fairly deep water during the recent flooding we had. As it turned out, I needed front and rear brake pads but that was not the biggest problem. Mike called me to let me know that the master cylinder and the brake booster were bad. $2000, apx.. Thankfully, he took the initiative to call the local Toyota dealership and learned that these parts were covered under an extended warranty by Toyota because of a known defect. Today my car is at the dealership having the parts replaced with new, factory parts at no cost to me. I would not have known these were covered if it had not been for MIke taking the time to call the dealership and then me because there wasnt any recall on these parts.

Fr
Review №34

Friendly fast service and a strong desire to treat customers earnest respect.

bi
Review №35

Great service, I had my car in by the morning, and then I got it back only 6 hours later and everything was fixed! It was also for very cheap, and their workers were very nice 👍

Mi
Review №36

They always keep my cars running at their best. They explain what needs to be done and give me options when they can. I have been using Todd and his team at Crown Car Care for over 10 years and I will not use anyone else. The Cove road shop is very convenient and the guys there are great.

ed
Review №37

The most HONEST and RELIABLE mechanics and staff I have EVER encountered in an automotive shop...Mike and Manny are TRUSTWORTHY, something lacking in most repair shops and dealerships

Da
Review №38

We cannot say enough good things about the folks here! We were told we had an issue at another shop that required repair. We left our car with Crown Car Care fully expecting a call to tell us how much it would be. The call came and it was a first for us...they told us there was NOTHING wrong, come pick up your car, no charge. Never in my 50 years has that happened. Our entire family will only bring our vehicles here for repairs. They are totally trustworthy...and thats a rare thing these days.

Wi
Review №39

These guys do great work. Big improvement over the local dealership service centers not to mention reasonable pricing.

Mi
Review №40

The staff is great at Crown Care. I have been taking my cars there for years. Their prices are fair and they provide quality work.

bo
Review №41

Honest people doing great work. Highly recommended

Me
Review №42

Satisfied with all the repairs to my Ford Excursion truck. It’s a 2001 and somewhere a small leak. Water was getting in and triggering an electrical connection when the truck was off causing my battery to drain low and die. Todd Harris figured out a cheaper way to cover the part getting wet to solve my problem. Zero issues since! Thank you, Crown Car Care for always being honest and quick with service.

Gr
Review №43

Called ahead went over 15 minutes later done. Great job guys.

Co
Review №44

Was a great visit

G.
Review №45

Dropped by twice with small issues, one they fixed for $20 (installed new connector for the battery) the other Mike applied some lube (for free) until I could get the money for the repair. For replacing 3 belts they asked for $158. Pep Boys wanted $284 and others were more than 300. Very professional place, has a big dealership service dept. feel but small-town/nieghborly friendly attitude. There is a older friendly guy up front and often Mike - both are great. Their service mechanics know what they are doing and you get personal care; if a clunk or thunk is involved - often a mechanic pops out when you drop off the car for you to point out exactly what you are worried about. And they did not make me feel like an idiot, explained everything very professionally. I always worry about being female and just getting ripped off (experience) - not happened here. They are very fair, friendly and helpful. Top service for a low price - just wish I had found them sooner!

Br
Review №46

Everyone is extremely nice there. I drove my truck in for a 5 hour labor job I was told. My truck was suppose to b done at 5:30 I arrived at 3:30 and didnt mind waiting. I was told by mechanic that he was getting ready to put it back together that would be 2 hrs plus 1 hr to remove part if that. My price was$400. but since another part was broke it went to$850. I said fine I just need my truck for work. Then the price jumped another $850 that would be $1,700. since my truck was not done by 7:30 I had to make arrangements for a ride the wkend. So I started researching the part that jumped it up another$450. Would only have cost$90. after market part. A better part for said vehicle at the most would have been$150. how they were going to charge me another$300. in labor??? So point is I drove my truck in and towed it out to another mechanic. Im not even going to post what destroyed my drive shaft. Now at another shop my cost is only $800. for part and labor total or I could of been charged $1,700 also was told part would b in sometime in June. I found the part a high quality one and shipped in 4 days. Rent a car 1.5 wks would of been going back for more work but not after this disaster.

An
Review №47

Expert service in all things automotive. I don’t think you can find anything better than an honest mechanic shop

Ch
Review №48

I think I finally found my regular mechanic in this area. They seem trustworthy and had me in and out for an oil change in less than 40 minutes.

mi
Review №49

Very honest people

Ri
Review №50

Always does great work on my vehicle

Er
Review №51

Todd the owner runs a first class operation.

Ma
Review №52

Never there

Mi
Review №53

Very friendly. Good experience. Would recommend

Br
Review №54

Reasonable, quick, reliable.

Information
25 Photos
54 Comments
4.5 Rating
  • Address:4455 SE Cove Rd, Stuart, FL 34997, United States
  • Site:https://crowncarcare.net/
  • Phone:+1 772-283-4707
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto wrecker
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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