Always friendly and helpful. Has the best prices around
Took my 4K wheels and eagle f1’s to get mounted and balanced. First they mounted the tires backwards. That’s ok, people make mistakes. Took them back to have them re mounted and they destroyed the new color matched finish. Thanks again
Fast n friendly as well as good prices. Work was done within the estimated time frame. Highly recommend!
Ended up with a nail in the tire today, pulled in with no prior notification, never been here in the past. My car was taken back within 5 minutes and completed within an hour of showing up. The lady up front was great and I will be returning (hopefully not soon lol).
Woke up to a flat tire🤬Karen and Gavin helped save the day. Quickly helped me get back on the road.Thank you
Very nice staff. Great prices. Very reasonable.
Always so helpful!
Pulled in with a flat tire and they took me in right away and had me back on the road with a patch in no time. Very friendly staff.
They are excellent in the quality of customer service and they are very fair when it comes to price and service. They go above and beyond to get you in and out. I have been doing business with them since the mid nineties and have never went anywhere else.
Very friendly and quick work.
Great customer service, 3 out of 3 tire repairs, Karen at front desk keeps things moving and will take care of you
Not sure they are putting new tires on my car now
The staff is excellent, as well as their service. They worked with me and saved me hundreds of dollars on a new exhaust system. I will never go anywhere else for my auto needs. I’ve been coming here for awhile for my oil changes and other maintenance needs, I am so grateful to have found such a fair and wonderful crew! 💗
Vans is the best!! They service our buses for the daycare and they make sure that everything is perfect for our children. They keep our buses safe and sound. Thank you for such great service!
These guys do great work and I cannot say enough about Karen who runs the desk... She goes above and beyond for her customers and as Im waiting I can see that most of her customers know her on a personal level... I will never go to another place to have my car serviced.
Bad service!!! Told them I wanted a full check of whole car and to check everything. I also told them I think theres something wrong with the brakes and Im not sure what because I dont know much about cars. They did work on it fixed front brakes and something else and said everything else looked good. So I left. Well not even 2 hours later the brakes went out! I thought they fixed them and did a full check on car, come to find out the brake lines were rotted! How do you miss rotting brake lines if for one I told them something was wrong with the brakes, thinking they would check everything that had to do with the brakes and for two I told them to check everything on the car and to make sure nothing else needed fixed because I need my car to be safe. Im 8 months pregnant and this is just bullshit. Im sorry but rotting break lines dont just happen over night, you would think they would have noticed them! Will not being going back there!!
Fast service. And reasonable price for an oil change $30 bucks.
Very helpful, friendly and honest service! Highly recommend!
Great people. Great service. Fair pricing.
Things started off well on my first several visits for small items but as soon as you trust them they will in with the scare tactics (fix this or youll break down, struts are shot replace them now or youll be sorry) Second and third opinions all found that the items listed as needing replaced were completely fine. I wont ever return nor will my family.
I got the impression that my business wasnt really wanted, considering that I had asked about getting a brake estimate, which never came to pass, and mentioned my style of driving incorporates shortstops and hard braking. I was looking for parts that would match that style and I got a short perfunctionary response to my question which felt to me that was being brushed off. When my car was finished up having four tires and a four wheel alignment done, I had asked the gentleman how bad the alignment was out, especially the rear camber was really off but he just kind of mumbled a few words and then didnt even offer me the print out that the alignment machine spit out. All in all I got the overall impression that my business was not wanted or needed there. As for the quality of the work, no mention of the condition of my brakes was relayed to me and the very next day my rear brakes started grinding metal and metal and I would think with them being that bad thats a huge safety issue that should have been mentioned at the time but wasnt.
They always gone out of their way to provide great service. Ive had them do work on all my vehicles and am always happy with the service. Highly recommended
A huge thank you to Karen who went above and beyond to help get our tire fixed. We were stranded from out of town thanks to the infamous Cleveland potholes and Karen not only tracked down the exact tire we needed and had it picked up, but she took care of all of our paperwork for our insurance claim. What had been an exhausting experience ended on a huge high note thanks to Karens kindness and utmost professionalism.
Great customer service from Lowell and Karen!! Staff does a great job and they are reasonably priced for repairs. They’ve done a ton work for me and would recommend to all!!
Great friendly people who know what they are doing. Getting four new tires and a wheel alignment for cheap. Really great tires. I refer these guys to anyone
Fair price, great service, nice guys.I would recommend vans to anyone, they provide top quality service to everyone.You would be a fool not to use vans.
My girlfriend got a flat tire and I called them up and were extremely helpful within minutes they had her set up for a new tire and did not rip her off!!! Very nice people!
Excellent people work for them. Very good experience with them all 3 times I have been there. I highly recommend them to anyone looking for a mechanic.
... I never thought Id say this about an automotive repair ship ... but Vans is incredible .. on time service and careful, accurate estimate ... with fair pricing. Karen is a terrific manager ... kudos .. .
They did a nice job communicating with me on the repair. My problem is with honoring an appointment time and their questionable billing. Last two times my car didnt go in until an hour after my scheduled time. Plus I was overcharged both times. They took it off after I questioned it, which wasnt a problem. I just wonder how many times people are over charged because they dont look at the bill.
Service was excellent! Recommend a friend to Vans Tire after receiving a flat tire on the highway. Lowell and his staff repaired the tire in under 30 minutes. Best service in town!!!
Theyre always so nice and friendly there!
Very competent, straight answers to your questions
Karen will help you out any way she can. Excellent service. Wont go anywhere else.
Find another repair shop!I took my car into this shop back in March 2014 to fix a bent rim and flat tire. While it was there they also said I should replace my struts because they were blown out. I figured why not and the team there seemed knowledgeable and friendly. I picked up my car that afternoon and noticed right away that there was a rattling coming from the rear tires. I took my car back the next day and told them that the car was rattling over bumps and it did not do this before they worked on my car. After about an hour of waiting the pulled my car in and looked it over, I was then told that the rattling was no big deal and was being caused by a missing pad of sorts. I proceeded to ask them why new struts dont come with this pad to stop the rattling and was told it just is not part of the strut kit used. They offered to install this pad to stop the noise and said they would not charge labor. Well turns out that this pad was $400!!! and that was with free labor. I decided not to spend the money because the team there assured me it would not cause any major problems. Lets fast forward to today when I took my car to my normal repair shop for an oil change. I asked them to check the rattling noise and confirm if it was no big deal or if it needed to be fixed. About 30mins later I get a call letting me know that my car is finished and the rattling noise is gone. All that needed to be done was the struts needed to be tightened. I was only charged for the oil change they tightened the struts for free. I just drove home and no rattling noise. I cant tell you how glad I am that I did not pay $400 for a pad that I did not need. So my advice would be to take you car somewhere where the team knows what they are doing. Vans may be good at changing tires but that is the most anyone should use them for.
I love going to Vans tire they are all friendly and make you feel right at home there great place to get work done any time you need it
Fair price, for a generator. Job done, & still working! Didnt try to sell me, anything else, I didnt need. Highly recommended, from locals. So be it!
Great Service. Keep up the good work
Karen is wonderful!! Service was fast and I was there maybe 30 minutes. Highly recommend Vans Tires!!
This Terrible place doesnt even deserve a star. They left my oil pan bolts finger tight and put my lug nuts on so tight they have to be broke off.. literally broke off. When I called about this problem they told me to go to midas next time. Myself and another guy at a parts store had to help a lady with the same lugnut problem because they told her that she must have had someone work on it after them. If you dont want horrible work at expensive prices and a rude lady with an ego/attitude problem STAY FAR AWAY FROM VANS!
I have been to this shop several times with small issues. They have always been honest and friendly. Today the mechanics even installed a shifter for me which is work they do not normally do. It is a relief to find a shop I trust. I would highly recommend them to anyone.
Ordered some new tires here and had them put them on my car. I was in and out in less than 30 minutes. Very happy with how smoothly everything went and the staff was very friendly.
Great deal! Reasonable wait and very professional.
They were fast, helpful, and so nice. They do what they can for you to get back on the road ASAP. Thanks again!
They always help out the best they can
Excellent work. Very helpful and knowledgeable
On short notice they fit us in and treated us fairly. Highly recommend
Needed new tires. Took care of me well! ...and fast!
Got my E-Check here fast friendly in and out
Quick Sufficient and very reasonable
Great price and good work, will be back for my oil change soon. Thanks
Awesome Customer Service !! Highly recommend for all tires and Services.
Great selection, deals and service. Bought several sets of tires over the years and will keep coming back.
Theyre very good at what they do and finish the job quickly and efficiently. My go-to for sure!
Great people, they do great work and are affordable
Great service and reasonable prices
Had good work done and an E-Check which past
Always get my breaks done here and theyre prices are reasonable.
Context: From Dayton but needed a shop immediately. I wanted to quickly look at my steering components. Im an engineer with regular access to a shop and I do all the work on my cars if I have the time; working with many life-long professional mechanics.Summary: Overall, probably better than NTB but if I lived near I would find another shop.The mechanic was above average in assessment but made mistakes. Lifted at the wrong points without flipping up the extension, thus crushing/scratching the plastic panels near the jack points. He also didnt pay enough attention to my assessment before looking himself. Manager seemed nice at first but would not listen, did not tell me they were going to charge $50 for lifting and looking (I did not ask for a full diagnosis), and eventually became rude when I disagreed with the mechanic. They did not allow me to look myself and insurance was not the mentioned reason; rather, it was a downplay on my ability.Gory details: I had recently replaced literally everything under the front end besides the quick struts, the steering rack, and knuckle due to previous death wobble. Visiting my parents, my dad had trusted this shop and I had been there 8+ years ago so I chose them. I asked if they could jack it up and take a look because I was getting what felt like an imbalanced wheel vibration from the front end but I had just balanced and rotated all four wheels. I asked if I could look and the manager said something like, Well...No... the mechanic this, the mechanic that. But you can tell him what you think is wrong. I reluctantly agreed and told him everything I replaced and what it probably is (the struts), but I wanted to make sure certain bolts had not worked loose on my drive to Streetsboro because I didnt use thread locker.Long story, after a half hour I realized he was either having trouble finding something real or they were going to charge me for unnecessary diagnosis. Regardless, I decided I would give them a tip for their time. An hour went by and I got the assessment. Lots of things were pointed out, some reasonable, some not, some wrong. Mind you, almost everything was brand new. The thing that made the manager upset was that the mechanic said my new bearing was bad because it was making noise. I told her it was not bad and that the noise was the bent heat shield from when I hydraulic pressed the bearing out. In my honest opinion, I thought that was incredibly obvious. For the mechanically inclined, this is why they get two instead of three stars. Managers are one thing, this could be boarder line crookery if they wanted to replace it for me, but in this case I think it was just slight incompetence. They also said my tires were badly chopped and dry rotten... theyre not, just ever so slightly and close to needing replaced. There are a couple other minor mistakes but Ill leave it there.After I heard the $50 charge I did not tip of course.Go here to get your free eCheck.
Great customer service!
First time their and went because other shops (being plural) couldnt physically mount a tire on a stock full size truck rim. Showed up without an appointment and they took care of me right away. Staff was friendly and I couldnt have asked for more. Thanks for helping a guy out it means a lot.
Very upfront. Do free emissions testing.
Office staff very friendly, good pricing on tired and fast service. Will use again.
Great prices and great service !
Speedy Service, Nice Staff
Over price work not to good.
Super nice and fast!
Good service
Great place to go
In town repair shop. Cant beat the service offered here.
Runs like a well oiled machine.
Great people
Fast and reliable
Can mount anything
Super