They claimed that they did a diagnostic (they are the most expensive diagnostic in town) they told me that the problem was the same one I had already fixed at another mechanic. In other words, they didnt do the diagnostic. I know because when I took it back to the other place they showed me the code. They wanted to charge me almost $700 to fix my car. All it needed was a gas cap! I ended up finding a great mechanic, I just dropped off the other car which they claimed needed a new engine, we will see. We have bought 2 cars them and both have been a nightmare to deal with. The other car they lost and wouldnt return our calls. They are just super unprofessional and unreliable!

Bought a 2020 blazer!! Great customer service go seek Mrs mini cooper

Bought a new car here with the help of Kendrick Hodges. Very cool and polite.

Minnie Cooper and Franklins is simply the best. My car was totaled and I needed something fast and nice. I got the payments and interest rate I wanted as well as the price. This dealership is an hour away but worth the trip for me to get my car serviced. Chelsey always take care of me at the service counter.

Saw a vehicle online that I liked so I drove 3 hours to Franklin Chevrolet. The only thing I really didnt like is they kind of play games with the price and payments. I finally got the price and payment that I wanted but it took several hours. If you could do it in several hours you could have done it in the first few minutes. Other than that pleasant experience.

I am so pleased with my purchase. I purchase a 2017 Chevrolet Impala with Mrs. Minnie Cooper and she was so professional and sweet. She made me feel so comfortable and freely on my purchase. Franklin Chevrolet is very reasonable I will most definitely be back in future. I thank them so most.

A big thank you goes to Minnie Cooper and Peyton for helping me purchase a new vehicle. I truly thank God for them in this whole process. If you looking for a new or used car I highly recommend Minnie Cooper and Peyton.

I was very pleasantly surprised how nicely we were treated. Not just by our sales person but the mechanics, etc too. If you want true southern hospitality and zero pressure while buying a vehicle this is the right place to go to!

Ask for Paul and James. Great service.

I took my vehicle in for an oil change and asked for all fluids to be topped off, as well as my vehicle to be washed! Topping off the fluids and my vehicle being washed didn’t get done. Every time I have taken a vehicle to the dealership especially if I have purchased it there, fluids are topped off and a complimentary car wash is rendered if requested! If this is no longer proper protocol I was not informed initially after asking for these services. The service rep agreed when I asked for the services by saying (sure no problem). If I would have been told that it could not be done I would’ve simply said ok! After my oil was changed I was called to close out, at that point I looked at my vehicle and saw that it was not clean. A couple of service reps and techs looked and saw that it wasn’t clean when I was looking and said it doesn’t look like it was washed. To me I feel like this was done on purpose for a personal reason. Just my take on this whole situation. Needless to say I waited another 1hr and a half almost to see that my vehicle had still not been cleaned only to notice water being sprayed on there pretty much! All I want is for everyone to take pride in and do a job properly! It’s not fair for hardworking customers to be treated as if they don’t matter due to an issue someone may have with a customer!

Overall great experience. The pork rind appetizer to the flight of beer to the brisket sandwich and macaroni and cheese, nothing failed to exceed my expectations.

Excellent Customer Service

Helpful with my car purchase. Service department is prompt & forthcoming with issues on servicing & repairs. Great people to work with.

Thank you Jesse for helping me to get the car that I like. Thanks to Austin for a easy financing experience.

Couldn’t be more pleased with my purchase from these folks. No hassle, no haggle on pricing, got a great deal on the exact vehicle I was searching for. Shayne Harkins was very prompt with returning calls, very attentive to all details. Lamar Lanier was great to deal with, got the price right in my wheelhouse. Mr. Robbie was there start to finish to thank me personally for my business. Definitely the best GM dealer in the area, and I’d even stand behind saying the best dealer you can find. Thanks again.

If I lived in Statesboro Ga this is definitely where I would buy my car. Great Customer Service.

This was a great experience . They work with you if need be.. I would buy from them again whenever I need a car again.

I was purchasing a 2019 Chevy Camaro and found it on there direct website and it was marked for sale 25,999 and when I got there dealing with them for two days they said the price was 28,999 not 25 and the sales manager was very rude I even added more money down the what even i was going to put down because I had a capital one offer that financed it for me but he still will not come off the $2,000 then said he was not losing that much money on a brand new car and just would not come off the $2,000 what the online pricing said it was which 2 years ago when I bought my first car through them I negotiated $5,000 off so I know theres wiggle room with pricing but I even contacted the GM he is yet to contact me back which I dont believe I would hear anything because after talking with him they changed the pricing on their website back to the 28,999 so yes I will no longer be dealing with them and the other car I have with a lifetime warranty that has to be serviced through them I will find another Chevy dealership they will more than happy appreciate my business so you just lost a big customer just over $2,000 just because you have a rude sales manager

Service was awesome and sales made you feel at home.

Very nice folks to deal with

Horrible horrible horrible. Did not honor online price and Steven Franklin is the rudest person. He told me he did not want my business

Had a oil leak and check engine light came on. Set up an appointment and brought truck in and got it back same day totally fixed. All the items was covered under my lifetime warranty and the whole thing went smooth. Very satisfied.

If you need a car new or used this is the please to go ask for AJ

Two decades Ive been doing business here the only place in town thats a large dealership that will sell vehicles wholesaleGreat customer service you can shop online or educate yourself and know what you want before you get here theyll be glad to show you only those Vehicles youre interested in

Best prices and customer service around.

Best vehicle buying experience I have ever had!!!

Don’t believe the price they advertise hidden feesI had cash in hand and they refused 3 times to take the advertised price they wanted to add a 799 profit fee to the price even though in their disclaimer it says tax tag and title is excluded form the sales price which is understandable and then it says a 799 doc fee is included in the price but it’s not they tried to add it on to the advertised price very disappointed

Great service

Great customer service in a timely manner

We have done Business with Franklin Chevroletsince the Early 90s/ Early 2000s Leased 4 Cadillac DTS and Both of our Escalades came from Franklin 2006 threw 2008

They took off the wrong part on my car and charge me too much did not fix my problem

Well equipped gym and always clean.

I work here I help to clean the rooms up sweeping mopping vacuum cleaner window clean the bathroom

Outstanding service.

Great people, great place of business.

What a place ..and miss mini cooper...she is an assented to your company

I always get fast and friendly service from them

Great price friendly dealer

This dealership went above and beyond for us to get into the vehicle we needed for our family. We will never do business anywhere else, thanks Franklin Chevy!

Morgan Randall is the person you would want to deal with when looking for a new vehicle.

Got the oil changed in the RS under 45 minutes . Ate lunch at taco bell, they called me an said your car is ready ! Way to go service department !

Great service

Great place to buy a vehicle

No duallys on the lot for sale

Very helpful!

Excellent customer service

Very helpful and accommodating.

Good customer service!!!!

Good